Working with people!

Bad attitude Late to meetings Demands to know

what they’ve missed

Lazy

Encourage them to be more active/positive

Tell them to come earlier

Don’t confront Suggest they are

more involved in the next meeting

Don’t stop for them

Repeats everything Often worked up

about an issue and NEEDS to say it!

Help them to realise other people’s views by showing them how to communicate with others

Tell them they are doing this

Acknowledge what they’re saying

Indicate that you must move on

Someone who is always negative

Someone who disagrees non-verbally

Suggest they use positive reinforcement

Ignore them and focus on the group discussion

Or Recognise their

behaviour and ask them to contribute

Conscientious – nervous

Shy Very passive or

lacking in confidence

Ask them to speak up

Ask them directly for their opinion

Try to build their confidence (doesn’t have to be done in front of the group)

Perhaps ask them not to sit next to that person again

Forceful nature Aggressive Rude Peronally attacks

people in the group May be insecure

about their own ideas

Ask them to calm down and listen to other people

Give them more confidence

Keep it calm and relaxed

Ask them not to dominate so much

Deal with it quietly later

Tries to change other people’s ideas

Re-explains things after they’ve been said

May mis-interpret your idea

Encourage them to put forward their own ideas

Don’t let them talk for you

Help them to develop their ideas

Have them write the list of ideas that have been put forward

Take control when necessary

Thinks they know everything

Want to take charge because they think their ideas are the best

Think they’re never wrong

Show off – have an inflated view of themselves

Stubborn, arrogant, sarcastic

Remind them that everyone needs to be included and ask them to step back

Encourage them to acknowledge that they may not always be right

Remind them that others are entitled to put across their viewpoint too

Controlling Can follow the leader They’re not in charge

but they’re happy to tell you what to do

Tells you what to do but won’t do it themselves

Someone who attempts to control a situation that they’re not actually involved in

Remind them that it is a group decision

Remind them not to treat others as if they are insignificant

Remind them to respect others

Encourage them to keep to their role

Talks over people Interrupts Think they’re idea

is most important Gets emotional

about getting their idea across

Attention seeker

Tell them to wait their turn

Try ignoring them initially

Give them a job that keeps them too busy to interrupt

Looks constantly for other people’s approval

Snitches on others Need more positive

reinforcement Goes out of their

way to get praise Think they know

everything Try to show off

Explain that their behaviour might not be most appropriate

Encourage them to be independent of you

Don’t give them the attention they’re seeking

Explain your role and give them their own defined role

Put them in your position