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WORKING WITH OTHER CULTURES

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There is no truth. There is only PERCEPTION

Gustave Flaubert 1821 - 1880

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People see what

they want to see

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a system of behaviour that helps us

act in an accepted or familiar way

CULTURE


Waiting in line


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You are the passenger in a car which is being driven by your best friend

Your friend hits a pedestrian

You know your friend was driving at 50 km/h in a 30 zone

There are no witnesses

Your friend’s lawyer says that if you testify under oath in court that your friend was only

driving at 30, it might save him/her from serious consequences

Would you lie in court to help your friend?


GER SWE NOR USA UK

Percentage of respondents who said they would probably NOT lie in court

20

40

60

80

100

POL FRA ITA

IND CHI BRA RUS VEN NIG


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THE 6 BASIC HUMAN NEEDS

Certainty (I need to know)

Uncertainty (problems & surprises)

Connection (relationships, belonging)

Significance (being seen, being heard, understood)

Growth (development, challenge)

Contribution (need to make a difference)


Systems

Rules

Consistency

FAIR PLAY


Guidelines

Pragmatism

Discretion

PERSONAL RELATIONSHIPS


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Harmony

Avoid conflict & losing face

Hide negative feelings

PERSONAL RELATIONSHIPS

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We tend to judge OTHERS based on the EFFECT they have on us


Norwegian need for

PERSONAL SPACE


SPACE in Norway


WHERE IS EVERYBODY ?!?!


COMMUNICATION

From Latin

“TO SHARE”


COMMUNICATION Words 7%

Tone of voice 38%

Body Language 55%


Oslo 1973


"Nordmannen er en nøktern person. Hans forhold

til Gud er omtrent som hans forhold til Kongen:

Han synes Gud (og Kongen) er grei nok - forutsett

at han oppfører seg som en skikkelig nordmann og

ikke tror at han er noe spesielt.”

”The average Norwegian is a down-to-earth kind of

person. His relationship to God is more or less the

same as his relationship to the King. He thinks that

God (and the King) are OK kind of guys – provided

that they behave like proper Norwegians and don’t

go around thinking they are anything special!”

The Tall Poppy SyndromeJanteloven


Jamie Pugh


EMOTION

From Latin

“TO MOVE”


MOTIVATION

From Latin

“TO MOVE”


Signert eksempler kan bestilles ved å sende en epost til [email protected]


Useful Websites

http://www.worldbusinessculture.com/ http://www.cyborlink.com/

http://www.worldbusinesscultures.com/ http://www.kwintessential.co.uk/resources/country-

profiles.html


Book Recommendations

http://www.amazon.co.uk/Kiss-Bow-Shake-Hands-Bestselling/dp/1593373686/ref=sr_1_1?ie=UTF8&qid=1323402203&sr=8-1



http://www.amazon.co.uk/When-Cultures-Collide-Teamworking-Managing/dp/1904838022/ref=sr_1_1?s=books&ie=UTF8&qid=1323402292&sr=1-1



http://www.amazon.co.uk/Worlds-Business-Cultures-Unlock-Them/dp/1854183699

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