working together for a stronger industry - … · representative) – won by stuart representative)...

ATC Queensland November 2009

Working together for a stronger industry

ATC Queensland November 2009 2

Working together for a stronger industry

ATC Qld President: Trent

"A strong base for growth has been set in 2009, so it ’ s now time to get on board and become part of the ATC team for 2010". Trent Spencer, ATC Qld President

Events and Important InformationEvents and Important InformationEvents and Important InformationEvents and Important Information

The Australian Tile Council, Qld Division, is embarking on a new service for you - our much val-ued ATC Qld member. In addition to all the other great benefits you get with your ATC Qld mem-bership you will also receive an ATC ‘ Queensland specific ’ newsletter to help you stay up to date with industry events and important information.

Editors: Karen Smith (Nth Qld) & Caroline

Bell (Brisbane)

ATC Qld Awards of ExcellenceATC Qld Awards of ExcellenceATC Qld Awards of ExcellenceATC Qld Awards of Excellence

Now I ’ m sure you ’ re all aware that our most recent big event was the ATC Qld Awards of Excellence night. This year saw some truly fabulous entries from all over Qld.

The 7th Annual ATC ( Qld ) Awards of Excellence was on Friday 30 October held at The Landing, Dockside, Kangaroo Point. And what a great night! Congratulations to the organizers.

We had an MC, Paul Collier - to keep us all on track and on time; great food in beautiful surroundings; some fabulous fashions; quality entry submissions, and a variety deserved Award winners.

Ian Webb from Ian Webb Architecture was one of the judges and he presented the first group of ATC Awards.

Most Attractive Use of Tiles in a Bathroom Most Attractive Use of Tiles in a Bathroom Most Attractive Use of Tiles in a Bathroom Most Attractive Use of Tiles in a Bathroom – Won by Antonio Del Arco of AX & A Del Arco. After accepting his award Antonio said “ It was nice to be recognised, and that even after 33 years I ’ m still learning. ”

Most Innovative Application of Ceramic Tiles Most Innovative Application of Ceramic Tiles Most Innovative Application of Ceramic Tiles Most Innovative Application of Ceramic Tiles – won by The Tile Shop, Townsville. Karen and James accepted the

award. James said that these ATC Awards have an overall motivating effect on their team.

Most Innovative use of product in an Exterior application Most Innovative use of product in an Exterior application Most Innovative use of product in an Exterior application Most Innovative use of product in an Exterior application – won by: Tile Factory. Mike Snare accepted the award. Mike the one who worked on this project said afterwards “ It was a nice surprise to win. The project was external granite on the Cairns esplanade, a few thousand square metres. All the bollards are solid granite, and the whole job took about 10 weeks to supply ” .

Best Single Tile Display in a showroom Best Single Tile Display in a showroom Best Single Tile Display in a showroom Best Single Tile Display in a showroom – won by The Tile Shop. Karen and James came up again with beaming smiles. After accepting Karen said, “ It ’ s rocking this year. ” And of course

she was right. We all thanked Ian Webb, then it was Narelle Webb ’ s turn. Narelle was also one of the judges this year. She presented the following three awards.

Best Customer Service Award (External Best Customer Service Award (External Best Customer Service Award (External Best Customer Service Award (External Representative) Representative) Representative) Representative) – won by Stuart Cumming from DTA. Stuart said, “ i t came as very much a surprise. It ’ s really more of a reflection of the company rather than the individual. DTA is a very friendly, very good company. ” It ’ s so nice to hear that Stuart says such things even after being with DTA for 3 years.

Most Supportive Wholesaler or Manufacturer Most Supportive Wholesaler or Manufacturer Most Supportive Wholesaler or Manufacturer Most Supportive Wholesaler or Manufacturer – won by Tile Factory, Greg Eyers accepted the award. Afterwards Greg made it clear that this was very much a team effort, and that he is very proud of his team.

Tiler Award for Quality Workmanship Tiler Award for Quality Workmanship Tiler Award for Quality Workmanship Tiler Award for Quality Workmanship – won by AX & A Delarco, Antonio Delarco was up accepting another award. He said that this was nice, and added “ I won this award in the first year of ATC award in 2003 ” .

From Left: Wendy & Gene Williams, Linda Little, Karen & James Smith, Trent Spencer, Mike Snare, Antonio Del Arco, Rosa & Kris Bajolek with the Nerang Tiles crew, Greg & Chris Eyers.


Narelle Webb ’ s efforts were well appreciated, then delicious meal began to grace our tables. The awards kicked off again after our main meal and everyone was feeling that little bit merrier.

Stuart Cummings, representing our valued sponsor DTA, came to the front to make the next lot of presentations.

Best Showroom in a Regional Area Best Showroom in a Regional Area Best Showroom in a Regional Area Best Showroom in a Regional Area –––– Gold Coast. Gold Coast. Gold Coast. Gold Coast. – Won by Nerang Tiles. Kris accepted the award. Rosa said “ We ’ re ecstatic that our hard work has been rewarded again ” .

Rosa is an amazing woman, not only does she run Nerang Tiles with Kris - her husband, she also has a certificate of Electronic Field Service and recalls how she got to repair one of the first Ericsson mobile phones; she is the much valued Secretary of the ATC ( Q ld ) ; she ’ s just about to finish her Masters in

Business Finance; and she ’ s a really lovely person.

Best Showroom in a Regional Area Best Showroom in a Regional Area Best Showroom in a Regional Area Best Showroom in a Regional Area –––– Brisbane. Brisbane. Brisbane. Brisbane. – won by Uptiles Strathpine. Trent Spencer accepted the award. Afterwards Trent said “ i t was fabulous to win. The Uptiles Strathpine team has been working hard on revamping the showroom over the last 12 months. Including an ‘ electronic upgrade ’ , we now have 5 large plasma TVs throughout the showroom which display the jobs that our interior design team have completed over the past 12 months. ”

Best Showroom in a Regional Area Best Showroom in a Regional Area Best Showroom in a Regional Area Best Showroom in a Regional Area –––– Sunshine Coast. Sunshine Coast. Sunshine Coast. Sunshine Coast. – won by Concept Tiles and Surfaces. Wendy and Gene accepted the award. Wendy said afterwards “ I t was a challenging year; we’ r e excited about the award. It was a great team effort. It helps us to achieve more. ”

This category was so closely competed that the judges gave a Highly Commended award for Best Showroom Highly Commended award for Best Showroom Highly Commended award for Best Showroom Highly Commended award for Best Showroom in a Regional Areain a Regional Areain a Regional Areain a Regional Area – Sunshine Coast Sunshine Coast Sunshine Coast Sunshine Coast as well. High Commended was won by Tile Solutions. It ’ s great to see such high standards on the Sunshine Coast.

Best Showroom in a Regional Area Best Showroom in a Regional Area Best Showroom in a Regional Area Best Showroom in a Regional Area –––– Central Qld Central Qld Central Qld Central Qld – won by Beaumont Tiles in Mackay. Linda Little from Beaumont Tiles Loganholme accepted this on behalf of Rod Leech. Linda said, “ Rod has done fabulous work with his showroom, - I taught him everything he knows ”

Best Showroom in a Regional Area Best Showroom in a Regional Area Best Showroom in a Regional Area Best Showroom in a Regional Area –––– North Qld North Qld North Qld North Qld – won by The Tile Shop, Townsville. Karen and James accepted the award. James said afterwards “ Just goes to show how far you can make money stretch ”

Stuart Cumming ’ s duties were done beautifully; he

was thanked and then sat down. Lydie Caillaud from Intramar Shipping Agents, another important sponsor, was presenting the next lot of awards.

Best Customer Service Award (Retail) Best Customer Service Award (Retail) Best Customer Service Award (Retail) Best Customer Service Award (Retail) – won by The Tile Shop. Yes, Karen and James did it again. Karen made special mention of their customer service team – Julia and Shay. James tried, again, to claim all the glory. He gets points for trying

Best use of Tiling in a Residential Project Best use of Tiling in a Residential Project Best use of Tiling in a Residential Project Best use of Tiling in a Residential Project – won by Uptiles Strathpine. Trent accepted the Award. Afterwards Helen, who mostly worked with the client, said “ It was a house at Manly. They had a lovely kitchen splash back that was half mirror so that they could see the ocean when they ’ re cooking. ” Helen added, “ I was just doing my job and it all fell into place ”

Best use of Tiling in a Commercial Project Best use of Tiling in a Commercial Project Best use of Tiling in a Commercial Project Best use of Tiling in a Commercial Project – won by Tile Factory. Accepted by Greg Eyers. Mike Snare after the award said, “ This was an over 50 ’ s retirement village at Eagleby. It was like a resort with pool, tennis courts, bar… it was very nice” .


Best use of tiling in a Renovation Project Best use of tiling in a Renovation Project Best use of tiling in a Renovation Project Best use of tiling in a Renovation Project – won by AX & A Delarco. Antonio accepted the award. He later said “ n ow it ’ s a big surprise. This was a very big ensuite that even had disco lights. It ’ s quite rewarding

Lydie ’ s job well done - that was the final award of the evening. Trent Spencer gave a closing speech giving special recognition to past president Mike Snare for all his terrific ATC work over many, many, many years ’ , and then there was dessert, music and dancing into the night.

The ATC ( Qld ) Awards of Excellence events are growing every year. It ’ s a really lovely thing to behold: fierce rivals all enjoying a special moment in time together. It ’ s an opportunity to relax with your peers and be recognized by them.

I ’ m now looking forward to next years – more members, more entries, more fun. Caroline Bell.

Australian Tile Council Australian Tile Council Australian Tile Council Australian Tile Council Training Course Training Course Training Course Training Course InformationInformationInformationInformation For sometime now the Queensland Division of the Australian Tile Council

have been discussing the need to introduce a training course for Showroom Consultants that is directly relevant to the tile industry.

We have received quite a bit of feedback from members, and the industry in general, and it is clear that given the ever changing landscape of tile distribution, there is a real necessity for the people who are at the frontline to be more comprehensively trained than ever before.

I am pleased to report that Mike Snare and myself

have done quite a bit of ground work on putting together a training course that we expect will cover areas such as the manufacturing of ceramic tiles, selling skills, customer rights, OH&S issues, quantity estimating, Australian Standards, colour co-ordination along with a hands on component .

Initially we will be holding a course in Brisbane to cover the South East Queensland area and at a later date rolling it out to other regional areas of Queensland. While there is still quite a bit of work to be done, we are hopeful that we will have the first course up and running by March / April 2010. Obviously we will keep all Australian Tile Council members fully informed along the way. Greg Eyers

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2010 Membership Information2010 Membership Information2010 Membership Information2010 Membership Information NATIONAL BENEFITSNATIONAL BENEFITSNATIONAL BENEFITSNATIONAL BENEFITS

The Australian Tile Council is recognised by the Federal recognised by the Federal recognised by the Federal recognised by the Federal GovernmentGovernmentGovernmentGovernment as the representative industry body.

The A.T.C has representatives on four national committees which are critical in protecting our industry being –

• The Australian StandardsAustralian StandardsAustralian StandardsAustralian Standards Committee for the fixing of tiles.

• The Australian Slip Resistant StandardsAustralian Slip Resistant StandardsAustralian Slip Resistant StandardsAustralian Slip Resistant Standards Committee.

• The Wet Areas in BuildingsWet Areas in BuildingsWet Areas in BuildingsWet Areas in Buildings Committee.

• The External Waterproofing MembranesExternal Waterproofing MembranesExternal Waterproofing MembranesExternal Waterproofing Membranes Committee.

Over the years, Over the years, Over the years, Over the years, the council has also been instrumental in the following major achievements:

• Having import duty rates on tiles reduced from 30% to 4%.

• Having the proposal to introduce a 12% sales tax on tiles quashed in 1995.

• Bringing about the formation of the Ceramic Wall and Floor Tiler’s association in 1993.

• Restricting and then eliminating cost burdens associated with requirements for quarantine inspections of all tile containers in 1999.

• Organising meetings for members with relevant experts who took us through the GST implications for our industry in 2000. (These meetings were standing room only)

• Preventing residential floors being included in the slip resistance standards in 2007.

• And we continue to be on the lookout for issues that may be detrimental to our industry.

None of the above mentioned achievements simply happened. They were discussed, instigated, organized and driven by The Australian Tile Council, which are people just like you that take an interest not only in their own business but also the industry it operates in.

LOCAL BENEFITSLOCAL BENEFITSLOCAL BENEFITSLOCAL BENEFITS

As a Local Australian Tile Council MemberLocal Australian Tile Council MemberLocal Australian Tile Council MemberLocal Australian Tile Council Member you will receive the following benefits:

• Professional recognition as an accredited tile Professional recognition as an accredited tile Professional recognition as an accredited tile Professional recognition as an accredited tile merchantmerchantmerchantmerchant (or associated industry member) by use of the A.T.C. national logo which is recognised as the representative bodyrepresentative bodyrepresentative bodyrepresentative body for the Ceramic Tile Industry.

• Annual membership Annual membership Annual membership Annual membership to the Housing Industry Association (H.I.A.) (valued at over $450) (H.I.A.) (valued at over $450) (H.I.A.) (valued at over $450) (H.I.A.) (valued at over $450)

• Your company’s namecompany’s namecompany’s namecompany’s name and detailsdetailsdetailsdetails listed on the ATC ATC ATC ATC websitewebsitewebsitewebsite www.australiantilecouncil.com.au).

• Regular updates on any technical issuestechnical issuestechnical issuestechnical issues within the industry.

• The opportunity for member informationmember informationmember informationmember information exchanges and networking.

• Reduced Airfares with Virgin Airlines and Car Rental costs with Europcar when booking through the Australian Tile Council Web Site.

Via your H.I.A. membershipH.I.A. membershipH.I.A. membershipH.I.A. membership you will receive a multitude of benefits including –

• Free legal advice

• Free technical advice

• Free advice on employment awards and conditions

• The national fleet discount on Holden commercial vehicles

• A discount on fuel

• Discounted accommodation

Annual Fees ATC Qld Division 2010Annual Fees ATC Qld Division 2010Annual Fees ATC Qld Division 2010Annual Fees ATC Qld Division 2010

Full Membership $475.00Full Membership $475.00Full Membership $475.00Full Membership $475.00

Associate Membership $250.00Associate Membership $250.00Associate Membership $250.00Associate Membership $250.00

10% discount for payment by 15 January 201010% discount for payment by 15 January 201010% discount for payment by 15 January 201010% discount for payment by 15 January 2010

For full details email For full details email For full details email For full details email [email protected]@[email protected]@coulson.com.au

Membership Renewal InvoiceMembership Renewal InvoiceMembership Renewal InvoiceMembership Renewal Invoice Annual subscription to the

Australian Tile Council Queensland DivisionAustralian Tile Council Queensland DivisionAustralian Tile Council Queensland DivisionAustralian Tile Council Queensland Division January – December 2010

South East Queensland Membership: $475.00South East Queensland Membership: $475.00South East Queensland Membership: $475.00South East Queensland Membership: $475.00

Please make cheque payable to ( and post to ) : THE SECRETARY

Australian Tile Council – Qld Division Inc. 83 Lawrence Drive, Nerang Qld 4211

OrOrOrOr Via electronic transfer to our bank account: Australian Tile Council ( Qld Division ) Inc.

Bank of Queensland – Brisbane branch. BSB: 124-001

Account No: 90-473903

And confirm remittance to: Australian Tile Council – Qld Division Inc. Fax number – ( 07 ) 55961949.

Please note: This is not a ’ tax invoice ’ because we are a ‘ not for profit ’ association.

We have a registered ABN, but are not registered for GST, nor are we required to be registered.

We cannot charge GST or issue tax invoices unless we are registered. We cannot claim tax credits.


Tiles are not getting any lighterTiles are not getting any lighterTiles are not getting any lighterTiles are not getting any lighter Over the years we have seen the introduction of many large format tiles. Whilst aesthetically they can enhance the overall appearance of a project they also pose an injury risk for staff, customers and installers during packing, delivery and installation due to their weight and size. Most injuries are the result of frequent or prolonged periods of repeated or continuous movements. It is important all staff are trained in correct posture and lifting methods in preparation for prolonged periods of activity. To ensure your business complies with the required O.H & S laws go to www.worksafe.qld.gov.au or call 1300 369 915 for more assistance and ask for a “ S erious about Safe Business ” pack. Remember safety is everyone’ s business! Russell Clark

National membersNational membersNational membersNational members

Advertise in the March 2010 ATC Qld Newsletter

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TILING JOB SPECIFICATIONSTILING JOB SPECIFICATIONSTILING JOB SPECIFICATIONSTILING JOB SPECIFICATIONS The Tile Shop in conjunction with various builders has designed site specific recommendations and specifications in accordance with current Australian standards. AS3740-2004 ( w aterproofing of wet areas within residential buildings) and AS3958.1 -2007 ( g uide to instillation of ceramic tiles ) .

These specifications will vary slightly for each builder and site, with site specific advice sought from recent product manufactures required. The tile fixer is required by the builder to record on a pre set out sheet, every aspects of work carried out.

The following is an example of this record sheet:The following is an example of this record sheet:The following is an example of this record sheet:The following is an example of this record sheet:

The record sheet will then list other areas to be tiled, noting adhesives and grouts used and any comments on how the job went. The Tilers can also inspect water proofing membranes noting any damage and how it was repaired.

We have spoken with a number of tilers to obtain feedback and suggestions of what issues they would like to have addressed on this form. The response was overwhelmingly positive some have said and I quote “ it finally gives them a way of recording problems they have when told by the supervisors/ builder to do the job anyway ” . Then in affect once they cover defective substrate they are liable. This form could be used as evidence to protect tiler/builder and show where responsibility lays. James Smith

TILING RECORD SHEETTILING RECORD SHEETTILING RECORD SHEETTILING RECORD SHEET BuilderBuilderBuilderBuilder: John Smith Homes

OwnerOwnerOwnerOwner: Mr and Mrs Jones

Job AddressJob AddressJob AddressJob Address: 16 Towns Parade

TilerTilerTilerTiler: David Watts

BSA NumberBSA NumberBSA NumberBSA Number: _ _ _ _ _ _ _ _

Date Tiles InstalledDate Tiles InstalledDate Tiles InstalledDate Tiles Installed: 21/08/2009

Ground Floor Tiling:Ground Floor Tiling:Ground Floor Tiling:Ground Floor Tiling:

SubstrateSubstrateSubstrateSubstrate: Concrete Adhesive

UsedUsedUsedUsed: Davco Ultraflex

Grout UsedGrout UsedGrout UsedGrout Used: Davco Slate and Quarry

PrimerPrimerPrimerPrimer ( if applicable ) : Davco Ultra Prime

CommentsCommentsCommentsComments:

Upon inspection with the site supervisor the concrete surface that was to be tiled appeared to be quite powdery and quite porous. The supervisor said that the concrete when being finished had an unexpected rain storm dumped a lot of rain on the still to be troweld area. I then made a phone call to John at Davco explaining the situation and his advice was to grind the slab to remove the powder surface thoroughly. Once this is done the slab will be very porous and he suggested a primer. The supervisor organised the grinding then we cleaned and primed the slab.


Sprawl OutSprawl OutSprawl OutSprawl Out The Bligh government announced its proposal to increase the first home owner grant by $3000 for first home buyers who purchase in regional areas.

The stated goal is to limit congestion in SEQ.

Rather it looks like a recipe for real sprawl as purchasers make the choice to live toward Gympie or Warwick ( to be eligible for the incentive ) , and commute into SEQ.

It may also fuel home price rises in already land strapped regional areas. Any incentive needs to be restricted to new housing.

At least this initiative appears to have been announced with time for consultation. Brian Stewart UDIAUDIAUDIAUDIA Chief Chief Chief Chief Executive and General CounselExecutive and General CounselExecutive and General CounselExecutive and General Counsel

Bottlenecks Choking Recovery Michael Stutchbury, Economics editor; From: The Australian; November 07, 2009 12:00AM

THE return of infrastructure bottlenecks is threatening to push up inflation and interest rates, and so choke off the Reserve Bank's forecasts of a quick recovery from the global crisis. Rather than being at our export ports, however, the new bottlenecks are gripping first in our big cities in the form of rising home prices and rents, as a rapidly growing population competes for a limited supply of new housing.

"A huge chasm is opening up between the demand and supply for housing," Westpac chief economist Bill Evans yesterday told the Road to Recovery conference presented by The Australian and the Melbourne Institute. Evans said this had pushed up housing prices at an annualised rate of 20 per cent over the past six months and was one of the reasons the Reserve Bank had "decided to move as fast as they did" on starting to lift interest rates. Urban infrastructure bottlenecks in major cities, including road congestion and housing supply, are becoming the first new capacity constraint on the economy as it shrugs off the global crisis. By pushing up inflation and interest rates, these urban chokepoints have much the same supply-side economic impact as the lengthening shipping queues off the east coast coal ports during the pre-crisis resources boom.

Failures to deal with the new housing chokepoint were highlighted by a string of speakers at the Road to Recovery conference over the past two days, led by Reserve Bank governor Glenn Stevens and Productivity Commission chairman Gary Banks.

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Who needs a BSA Who needs a BSA Who needs a BSA Who needs a BSA licence?licence?licence?licence? From 1 December 2009 any individual or company wanting to carry out building work valued over $3,300 ( including labour, materials and GST ) in Queensland must hold a BSA licence.

A licence is required for the following work, regardless of

the value:

When you use a BSA-licensed contractor for construction of a home, alterations or extensions, you are protected under the Queensland Home Warranty Scheme. The insurance policy provides protection against: non-completion of the work covered by the contract; defective construction; and subsidence or settlement of the building.

Why do you need a building Why do you need a building Why do you need a building Why do you need a building contract?contract?contract?contract? • To set out the rights and obligations of the

parties • To ensure you and the contractor have an

understanding of the work to be done and the timing and cost of the work

• To help prevent problems arising during or after the building process

• To provide guidance on dealing with matters that may arise during the building process.

What should your building contract What should your building contract What should your building contract What should your building contract include?include?include?include? MAKE SURE THE CONTRACT INCLUDES:

• legible, plain-English language • details of a five business day “ cooling-off ”

period during which you may withdraw from the contract, provided you have not received formal legal advice about the contract before entering into it

• the names and addresses of you and your contractor

• the contractor ’ s licence number

• the location of building site and description of location, including lot and plan numbers

• the date the contract is made • whether or not you are a ‘ r esident owner ’

( i .e. intend to live in the house within six months of completion of the contracted works )

• a detailed description of the contracted work, including details of fixtures and fittings involved in the subject work, materials and products to be used for the work, finishes of the work

• the date the work is to start, or how the date is to be decided ( if the starting date is not yet known, the contract must state that the building contractor will ensure that the work starts as soon as is reasonably possible )

• the date the contracted work is to be finished ( if the start date is not yet known, the number of days required to finish the work once it is started )

• allowances made by the contractor for any likely delays ( e.g. for non-working days, inclement weather )

• the total price and payment schedule ( including the deposit and progress payments )

• any plans or specifications for the work • relevant foundations data, if the contracted work

involves or affects house foundations • all agreed terms • details of any warranties that are part of the

contract • details of any changes made after the contract is

signed ( called variations )

NOTE: Any fixtures or fittings shown in plans and specifications for the work are taken to be included in the contract unless they are listed as being excluded and you have signed or initialled next to the exclusion list.

REMEMBER:

• Never pay the full price up front, pay too large a deposit, or pay progress payments in advance of work progress.

• Ensure the contractor gives you a copy of a BSA-approved Contract Information Statement ( B SA ’ s version is called BSA Consumer Guide ) .

• Ensure you keep all documents on file. • You can suggest a BSA contract be used. BSA

contracts can be downloaded free from BSA ’ s website or purchased from BSA offices.

• Monitor the work and advise the contractor verbally and in writing of any problems.

• Avoid signing separate contracts for a home – one for supply of materials and the other for construction.

• Avoid ‘ Cost Plus ’ contracts

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2010 NATIONAL CONFERENCE

REGISTRATION FORM Conference Dates: 29th - 30th March 2010

Hobart, Tasmania Family Name:

First Name: _____________________________________________ Title:

Company:

Address:

City: __________________________ State: Postcode:

Telephone: _______________ Fax: Email:

METHOD OF PAYMENT

Please make cheque payable to Australian Tile Council. Please send the registration form with cheque payment by Sunday, 21st Feb 2010 to The Australian Tile Council, c/o 15 Alpine Terrace, Mount Tamborine QLD 4272.

Note: Please ensure that your cheque is for the total amount of the boxes you have ticked. No separate invoice

will be issued. Upon payment of the appropriate amount, this registration form will become a tax invoice. Please

keep a copy of this for taxation purposes.

ACCOMMODATION

HOTEL GRAND CHANCELLOR-HOBART

Dates

Req’d

___-___

Please Indicate Room Choice:

Mountain/City View Room-$190 per night

Harbour View Room - $225 per night ___-___

Not Including Breakfast

One night cost as deposit

Balance to be paid to the Hotel on Departure

DELEGATE & OBSERVER FEES 29th 30

th

$120 per day

Full amount to be included in the registration cheque

CONFERENCE COCKTAIL PARTY No. of people

No cost involved but we require number

of people attending

CONFERENCE DINNER

No. of people

$100 per person

Full amount to be included in the reg-istration cheque

TOTAL AMOUNT PAYABLE $ .00

working together for a stronger industry - … · representative) – won by stuart representative)...

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