working smarter with collaborative intelligence

8/14/2019 Working Smarter with Collaborative Intelligence

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Working SCollaborativ

marter withIntelligence


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Time Informal

Com lexit

Learning Webvoluti

Questions


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Ti


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The rate of innova

increasing expone

Now

ion is

tially.


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One-weekworkshop

15

Selling$5

million/ye

onths


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One-weekworkshop

eLearning

Selling$5

million/ye

oaching

time to ompetency


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fore

fter

Timesaved

15

6 months

time-to-

months

9 months

ompetency


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1440 x x $5 milli

120 hires/month =

9 months =

quota attained

n = $3.5 billion

440 hires/year

/4 year

$5 million


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Comprehending

Self service


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Mimicry


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Conversation


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Learning


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LearningNaturalSocial

Spontaneous

InformalUnbounded

AdaptiveFun


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FormalLearning

InformalLearning


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FormalLearning

InformalLearning


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Novice

Formal

Practitioner

Informal


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Novice

Formal

Practitioner

Informal


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Novice

Formal

Practitioner

Informal


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Our CLO is involved in making decisionsa

king decisions


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gabout customer learning.

g

out learning for partners and supply

a

nd supply


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out learning for partners and supplyain.

and supply


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Employe

Time

Emplo

s

Novices

Seasoned

Elders

Alumni

Pre-hires

ees

neral, our organization fosters learning for

sters learning for


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Yes

neral, our organization fosters learning foryone (not just new hires and tech)

No

sters learning fornd tech)


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Webvolutio


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Work

Training


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Work

Learni g

earning = Work = Le


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wns

Smiles

l Ch i t ki dmber


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p

C

tare

li

s

e

olas Christakis and

James Fowler

2009

hen a Framingham resident bobese, his or her friends werrcent more likely to become

too. Even more astonishingristakis and Fowler was the f

e effect didnt stop there. In fpeared to skip links. A Framisident was roughly 20 percen

ely to become obese if

thefriefriend became obese even i

connecting friend didnt putngle pound. Indeed, a personfobesity went up about 10 peen ifa friend ofa friend ofa


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ial Contagion


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Smoking, they discoverealso appeared to spread

socially in fact, a frientaking up smoking

increased your chance olighting up by 36 percen

and ifyou had a three-degrees-removed friendwho started smoking, yo

were 11 percent morelikely to do the same.


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Net-Work


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evenue: $35.4


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billiont income: $5.0billion

Number of

ployees:94

,000


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res 1,500 temporary

ers during tax season

p blog and wiki capture

rules of thumb

ings = two minutes/call

at $20/minute


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tterns


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For exampleAnnbe

zational

iki Intelpedia $20,00

ted FAQ T. Rowe Price $3,00

unityork

SAP $50,00

sional

ates

CGI Systems $10,00

sionalork

CompanyCommand

lives

as KMSun

Microsystems $10,00

tternsal $efit

Category Use

0,000+ Know-where

20,0

emplo

0,000 Know-how 1,500 t

0,000+ Know-whoKnow-how

1,000,custo

0,000+ Know-what4,00

professiaved Know-how

15,000officers &

0,000+Know-whoKnow-how

1,00emplo


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Time Informal

Com lexit

Learning Webvoluti

Questions

jaycross com


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Internet Time Alliance

I

jaycross.com

ternetTimeAlliance.

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