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    strategies to enhanceproductive and healthy

    environments for theolder workforce

    Working Late Showcase Event

    2008 WHRC awarded funding from NDAfor 4 year project on the older workforce

    Showcase Event main findings,resources and materials

    Research Participants Working Late Showcase Schedule

    14:00 Talks and demonstrations

    15:20 Coffee break and pedometer challenge

    16:00 Pedometer challenge feedback

    16:10 Talks and launch of Working Late videos

    17.30 Drinks reception

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    Working Late Showcase Event

    Questions Step Counts/Pictures

    #WorkingLate2013@WorkHealth

    Question forms

    Speak to the team

    THE NEW DYNAMICS OFAGEING RESEARCH

    PROGRAMME

    The NDA is a multidisciplinary research collaboration to both

    investigate the new dynamics of ageing and the various

    influences shaping them; and to show how their consequences

    can be managed to achieve the maximum benefits for older

    people and society

    ESRC, EPSRC, BBSRC, MRC, AHRC

    Budget = 22 million

    2005 2013 35 projects, 136 senior researchers, 42 post docs, 29 PhDs

    128 others e.g. Advisory, partners, admin teams

    THE NEW DYNAMICS OF AGEING

    RESEARCH PROGRAMME

    Working Late Dissemination Event, BT Centre, London, 12 March 2013

    THE NEW DYNAMICS OF AGEING

    RESEARCH PROGRAMME

    PROGRAMME OBJECTIVES

    Generate new knowledge: life course influences, changes and

    increasing diversity in meaning and experience of ageing

    To encourage and support the development of new multi- andinterdisciplinary perspectives on ageing

    To encourage comparative research and provide new

    opportunities for UK science to link with other countries

    To support a new generation of multidisciplinary researchers

    To provide a sound evidence base for policy, practice and

    product development so that research contributes to well-

    being and quality of life

    Working Late Dissemination Event, BT Centre, London, 12 March 2013

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    THE NEW DYNAMICS OF AGEING

    RESEARCH PROGRAMME

    1. Ageing Well Across the Life course

    i) Active Ageingii) Autonomy and Independence

    iii) Later Life Transitionsiv) The Oldest Old

    2. Ageing and its Environments

    i) Resources for Ageing

    ii) Locality, Place and Participation

    iii) The Built and Technological Environments

    iv) The Global Dynamics of Ageing

    RESEARCH THEMES

    Working Late Dissemination Event, BT Centre, London, 12 March 2013

    THE NEW DYNAMICS OF AGEING

    RESEARCH PROGRAMME

    Working Late Dissemination Event, BT Centre, London, 12 March 2013

    www.newdynamics.group.shef.ac.uk

    THE NEW DYNAMICS OF AGEING

    RESEARCH PROGRAMME

    Working Late Dissemination Event, BT Centre, London, 12 March 2013

    strategies to enhance

    productive and healthy

    environments for theolder workforce

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    The Working Late team

    Collaborators

    The Working Late Team

    Disciplines:

    psychologygerontologyoccupational healthbiology

    ergonomicssociologyhealth economics

    Ageing workforce

    increasing age of the workforce 27% of workforce 50+ by 2020 a third will be 50+

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    Ageing workforce

    increasing pension age removal of default retirement age important to maintain health,

    productivity and quality of working life

    Work Ability Index (Ilmarinen)

    18

    5

    10

    15

    20

    25

    30

    35

    40

    45

    50

    18 22 26 30 34 38 42 46 50 54 58 62

    WorkAbility

    Age

    Older and younger employees

    19

    Mon Tues Weds Thurs Fri

    Older

    Younger

    Multi-generational working

    broader range of skills opportunities for mentoring reduced staff turnover

    improved staff morale

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    Working Late: Aims

    dynamics of later life working interventions to improve health

    and workability

    design solutions to improve thequality of working life

    Working Late: User Engagement

    Research presented to,

    discussed with, andmodified by user groups

    User engagement panels:older/retired workers

    ESRC Older Persons Reference Group

    Occupational health experts

    Academics

    Employers/Managers

    HR personnel

    Trade union representatives

    Employment lawyers

    Agency/Charity represe ntatives

    Working Late: User Engagement Working Late: Later Life Working

    work participation and recruitment impact of legislation work and family commitments

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    Working Late: Journey to Work

    travelling to and from work impact of family commitments information, support and technology required

    Working Late: Occupational Health

    current occupational health strategies workplace policies for promoting health informed health promotion interventions

    Working Late: Health Interventions

    new materials to engage andmotivate employees

    implement and evaluate physicalactivity interventions

    Working Late: Through Design

    Explore the design needs of ageing workers:- equipment, tools and workspaces- job design and planning

    Develop design models for aninclusive workplace

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    OrganisingforWorkingLate:

    Workplacedesignandwellbeing

    fortheageingpopula9on

    DrDianeGyiDrElaineYolandeGosling

    ProfessorRogerHaslam

    ProfessorAlistairGibb

    Whoarewe?

    DrDianeGyiReaderinHealthErgonomicsandDesign

    LoughboroughDesignSchool

    DrElaineYolandeGoslingResearchAssociate

    LoughboroughDesignSchool

    ProfessorRogerHaslamProfessorofErgonomics

    LoughboroughDesignSchool

    ProfessorAlistairGibbProfessorofConstrucFonEngineeringManagement

    DepartmentofCivilandBuildingEngineering

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    Webelievethat.

    workplacedesignhasanimpactonhealth healthybehaviourscanbeencouragedthroughdesignatwork organisaFonscanlearnfromolderandexperiencedworkersaboutgood

    design,healthyworkingandthereforehealthyageing

    Ourresearch.

    aimstoempowerandsupportworkerinvolvementindesigndecisionprocessesespeciallywhenWorkingLate

    ledtoourresource,OWL(OrganiserforWorkingLate)andthephilosophyofOrganisingforWorkingLate

    WorkingLatethroughdesign

    non-sFgmaFsing

    preventaFve

    individualchoiceandcontrol

    flexible

    Design

    sustainableaccessibleandintuiFve

    desirable

    personalised

    adaptable

    encouragesgoodhabits

    Peopledesigningandadap9ngtheirworld

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    Peopledesigningandadap9ngtheirworld Challengingenvironments:clearingakiln

    Thinktank:justthejobtohelptheolder

    handsstayinwork

    BMWsetupatestproduc9onlinestaffedbyworkersagedover47

    workerscameupwith70load-easingchanges,fromawoodenfloorthatdampenedpounding,tocushionedshoes,9ltedscreenswithbiggerleering,toolswithalowergrippingforce,height-adjustableworkbenches,workrota9onmid-shiU

    produc9vityimprovementinoneyear

    SundayTimes,February14,2010

    Ourresearch.

    Phase

    1

    (Dec2009)Ques9onnairesurveyofworkers

    Triangula9oninterviews

    71ques9onnaires

    21organisa9ons

    26interviewswithworkers

    2 In-depthdatacollec9on

    Co-developingsolu9ons

    4collabora9ngorganisa9ons

    Morethan130hoursofobserva9ons,

    Ahalfdayinthelifeof 32workers

    10co-designingfocusgroups

    3 Resourcedevelopment Co-developmentofOWLwithpersonal

    stories,images,audio,andvideo

    4 Evalua9onandrefinementofOWL SoU-launchofOWLinNovember2012

    5

    (Mar2013)

    Dataanalysis,reportwri9ng,

    dissemina9on

    Completed

    Dissemina9onongoing

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    Ourworkers

    Temporarysiteofficeworkers

    Maintenanceworkinconfinedspaces

    Joineryusinghandtools

    Manualhandlingfrombackofavan

    Importantfindings

    Highlevelsofmusculoskeletalsymptomswerereportedinthelowerback(50%),shoulders(35%)andneck(34%)

    orlowerbacksymptoms31%aXributedthesedirectlytotheirworktasks Olderworkersdohaveconcernsaboutbeingfitforworkandabletodo

    theirjob

    Ageingandwork

    Statement

    p-value;under50sv

    50andover

    PosiFve

    agreement

    IfeelmyagehasmademelessphysicallyacFveatworkthanI

    usedtobe

    Yes(0.002) 50

    IfeelmoreFrednowduetomyjobthanIdidwhenIwasyounger Yes(0.008) 50

    Ifindlearningnewskills,andtechnologiesmoredifficultnowthan

    whenIwasyounger

    Yes(0.000) 50

    MyproducFvityandcapacitytodomyjobhasdeclinedasIhave

    gotolder

    Yes(0.005) 50

    IfeelthatIamnotascapableasIwaswhenIwasyoungerat

    learningorretraining

    Yes(0.000) 50

    Importantfindings

    Workerscanprovideusefulinputintodesignwhenthinkingaboutreducingphysicalstressonthebody

    Workersmainlyfocusedonelementsoftheirjobposingahighrisktohealth

    OWLwassuccessfullyusedtoencourageworkerstothinkaboutallaspectsoftheirhealthinrelaFontobothpoordesignandgooddesignatwork

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    So,whatisOWLandhowcanwe

    OrganiseforWorkingLate?

    Peopleofallagesshouldbeencouragedtotakesomeresponsibilityforlookinga_ertheirbody@work

    ItisimportanttotakeFmetothinkaboutworkplacedesignandhealthyageing

    equipment@workcards body@workcards

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    weather@workcards Talkingpoints

    Thinkingaboutyourjobandhealthyworking

    Whatchanges(ifany)haveyounoFcedasyouaregengolder? WhatsinglepieceofadvicewouldyoupassontoanewpersonjuststarFng

    thisjob?

    Whatarethegoodfeaturesinthedesignofthetoolsandequipmentyouuse?WhatcouldbebeXer?

    Importantfindings

    Over200designideaswerecapturedbytheresearchteamusingtheresourcetoolsinOWLtoacFvelyengagewithworkers

    overhalfweredeemedaslow/nocostideas.

    Wehopethatsomeoftheirpersonaldesignstoriesinspireyou

    Trybeforeyoubuy

    Itisreallyimportanttogetsomethingthatworkswellforyou.

    Whatworksforonepersonmightnotbeforanotherperson,we

    arealldifferent.

    Trybeforeyoubuy,haveagowithdifferentpiecesofkit.For

    instancehammers,comeindifferentweights,havedifferent

    heads,sha@lengthsandthehandlescanbemadeofdifferent

    materials.Test-driveitforadaybeforeyoudecide

    Alan,age46,Joiner

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    Planandplanagain

    ItsnotalwayseasytoputintopracBcewhatyouretaught,

    likecorrectli@ingpostures,asweo@enworkinconfinedspaces.

    Wealwayshavetoplanourworkandaskwhatstheeasiest

    waytodoit?

    Wehavetocommunicatewitheachotherwhatwearedoing,

    so,beforewestartweworkoutwhatwearealldoingandhow

    wearegoingtogoaboutdoingit.Keepconstantlyassessing

    yourworkpracBceandthinkingaboutthejob

    Pete,age4,Engineer

    Shindig

    Youcanhurtyourshinsbykickingintoboxesstoredunderyour

    desk.Theboxesalsodisturbyourposture.

    Weneedproperstoragespaceweneedsomewherewecan

    filethingsproperlyandputstuffaway

    Amy,age55,Quan9tySurveyor

    Insideandout

    Always,wearyourglovesandoverallstoavoidgeKngscrapes

    andcuts,althoughavoidingknocksandbruisesisharder.

    Handlingheavymetalplatescanbeaskinorfingertrapissue

    whenpickingupandcarryingweldinganuttothepoleto

    manoeuvretheseplatesinplacecanhelppreventthis

    Chris,age63,MaintenanceEngineer

    Thankyouforlistening

    Wearealldesigners!Wehavegoodideastomake

    ourjobsbeer..

    www.workinglate-owl.org

    DianeGyi

    *d.e.gyi@@lboro.ac.uk

    (+44(0)1509223043

    ElaineYolandeGosling

    *[email protected]

    (+44(0)1509228816

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    Loughborough Design School

    Improving the journey to work

    Colette NicolleMartin Maguire

    Rachel Talbot

    Becky Mallaband

    Loughborough Design School

    How might commuting affect an

    older persons ability to continue

    working?

    Can older workers adapt their travel

    to accommodate changing needs

    and job circumstances?

    What role should/could employersplay?

    Journey to Work Research Questions

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    Loughborough Design School

    Questionnaire survey of workers 45-65 Focus group of stakeholders Telephone interviews with employees and employers Thematic Analysis describing a range of issues Prototyping of resource Design, development and evaluation of resource

    Methods at a glanceImprovingthe

    journeytowork

    Prac8calsugges8onstohelpwithyourjourney

    Loughborough Design School

    Issues and strategies to overcomeproblems that people experience with

    their journey to work

    CostoffuelWhatcanyoudotoimproveyourjourneytowork?

    Drivingstyle:Adoptamorefuelefficientdrivingstyle.orexampleavoidharsh

    braking/acceleraFon,changegearat2000rpm,driveatalowerspeedoruseyour

    carscruisecontrol.

    Carshare: Explorecarsharingschemesandaskanycolleagueswholiveinthe

    sameareaiftheywouldliketocarshare.

    Differentwaysoftravelling: InvesFgatethelocalpublictransportservicesand

    otherwaysyoucouldgettowork.

    Cyclepartofthejourney: Youcoulddrivethefirsthalfofthejourneyandcycle

    therest.

    Downsizeyourcar: Considerswappingyourcarforasmaller,moreefficient

    model,ahybridorelectriccarorevenbuyingamotorbike!

    Workfewerdays: Condenseyourcontractedhourssothatyouworkfewerdaysbutforlongerhours.

    Workingfromhome couldalsohelp.VisitthefurtherinformaFonpagesformoredetails.

    STAYOVERNEAR

    WORK

    Istayoveralotof

    Bmes.IfImworking

    latethenIstayover

    inthehotelthencarry

    onthenextmorning.

    DOWNSIZEYOURCAR

    IthoughtifIwantto

    workwhereIwanttoworkthenIhavetocut

    downthecostssoI

    boughtasmallercar

    withasmallerengineto

    keepthecostsdown.

    sefullinks:

    Findthecheapestfuel:www.petrolprices.com

    i

    i

    Index5

    i

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    Loughborough Design School

    Ways of avoiding busy public

    transport routes

    Instead of changing buses for the lastmile and a half, I walk. In the past,

    buses have driven past

    me because they are too full.

    Also walking is quicker

    Loughborough Design School

    What are the options

    for someone who finds

    cycling tiring?

    I have considered getting a small

    moped or something like that. When you

    get older, you don't want to be cycling

    40 miles a week, so I

    might want to ease up on thata bit

    Loughborough Design School

    Balancing home and work life

    This might sound like Im a bit of a

    technophobe, but I dont have a

    computer at home. I like to have a huge

    distinction between my

    home life and my work life and Idont want the two to overlap

    Loughborough Design School

    While a quarter of the sample reported travel issues (eg cost, stress,

    health, fatigue, time), the likelihood of an employee reporting problems

    with their journey to work does not necessarily increase with age

    Where a younger person is having problems, they may be more likely tochange jobs

    Where an older person is having problems, they may be more likely to

    consider giving up work

    Wide range of strategies to mitigate issues with the journey to work:

    What the employee can do and what needs negotiation between the

    employee and the employer

    Can be helpful for people of all ages

    Reflections from our research

    Employers in the future will have tobe thinking pretty creatively once

    the economy picks up andpeople are needed in the

    workforce

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    Loughborough Design School

    Prompting discussion amongst employees and their employers Exploring different ways of travelling to work when the journey

    becomes difficult, costly, tiring or stressful

    Awareness-raising, sharin g thoughts and comm ents Designed for ease of accessibility in the workplace,

    e.g. by Human Resources

    Downloadable from www.workinglate.org Staff room coffee table Online, on computer or tablet

    Role of the Resource - Why and How?

    Loughborough Design School

    Loughborough Design School

    Its good to talk

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    The health challenges

    of modern work

    Dr. Myanna Duncan

    Are you sitting comfortably? Our lifelong relationship with work

    1,647 hours per year working Thats 32 hours per week- holiday time not included

    Thats a lot of time!! The workplace is an idealplace for health promotion

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    A nation of desk potatoes Sitting time

    0

    100

    200

    300

    400

    500

    600

    Workday Non workday

    Timespentsittingineach

    domain(minutes)

    Other leisure

    Computer at home

    TV

    At work

    Transport

    Sitting time & Body Mass Index

    520

    540

    560

    580

    600

    620

    Normal Overweight Obese

    Sittingtimeonaworkday

    (minutes)

    BMI Group

    Likelihood of taking part in physicalactivity behaviours

    Most likely to:- Walk to talk to a colleague rather than email- Climb the stairs Least likely to:- Park further away to walk- Get off the bus stop early to walk

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    Engaging people with physical activity

    Two thirds of our sample statedregularly engaging in physical activity

    Only one third met the criteria- 30 minutes per day, 5x per week

    Younger workers (50 or younger)less likely to meet activity guidelines

    Environmental changes major impact on behaviour

    http://youtu.be/2lXh2n0aPyw

    Pedometer challenge!Your challenge, if you choose to

    accept it

    Head out during the next break See how many steps you can clock up on

    your pedometer

    Tweet us your pictures & step counts#WorkingLate2013 @WorkHealth

    Map in your pack Prize for the most steps & best picture

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    Working Late: Challenges andOpportunities

    Professor James Goodwin PhD

    Head of Research

    Age UK

    Proportion of workforce aged 50+

    75%

    25%

    18-49

    50+

    68%

    32%

    18-49

    50+

    2000 2020

    Source:Office ofNational Statisticstime seriesdata

    Additional 50+workers in the labourmarket, 2015-25

    0

    200,000

    400,000

    600,000

    800,000

    1,000,000

    1,200,000

    1,400,000

    1,600,000

    1,800,000

    2,000,000

    2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025

    Source:Age UK analysisofthe Labour Force Survey,Q2 2010

    Average retirement ages

    Source:Office forNational Statistics,analysisbased on the LabourForce Survey

    60

    61

    62

    63

    64

    65

    1984 1987 1990 1993 1996 1999 2002 2005 2008 2011

    Men Women64.5

    62.7

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    Key Points

    More people, all working for longer Employers will needto be more age friendly There is room for improvement in the UK

    UK-OECD comparison

    Source: Resolution Foundation, based on OECD data (2012)

    2. Gap in employment rate between

    UK and OECD top 5, by age group1. Employment rate for 55-64 age group,

    OECD comparison

    Why do people work longer?

    Our own analysis has shown the following reasons:

    1) Money declining value of pensions, rising costs,lack of retirement provision

    2) Policy changes rising State Pension age3) Changing attitudes normative, and the concept of

    retirement becoming less clearly defined

    4) Social benefits/make a contribution

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    Five things employers could do

    1) Flexible working2) Managing their workforce in an age-friendly way

    (including training line managers)

    3) Improve skills utilisation4) Mixed-age workforce5) Appropriate training provision

    and avoid using stereotypes

    For older workers, they are mainly negative:

    Unwilling to learn new skills

    Inflexible and resistant to change

    Waiting to retire

    Less healthy

    Less capable

    Some positive:

    More loyal

    More empathetic (i.e. better customer service)

    More reliable

    Theres more variation within an age cohort thanbetween cohorts

    Flexible working

    Age UK policy report:

    A means to many ends: older workersexperiences of flexible working

    http://www.ageuk.org.uk/professional-resources-home/policy/work-and-learning/

    Based on research by the University of Kent and ourown Labour Force Survey analysis

    Key findings of Age UK report

    Flexible working means an mutual agreement to divergefrom the expected/ideal working pattern

    Can include: flexi-time, home-working, term-time,compressed hours, on-call working etc.

    Home working is particularly important

    38% of 50+ workers worked flexibly in 2010, rising from30% in 2005

    Particular barriers in accessing flexible working for carers and

    the unemployed. Many employers generally resistant though.

    Crucial issues for employers: Line managers attitudes to flexible work

    Job design

    Organisational culture

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    Employer case study: Centrica

    Centrica has a special scheme for employees with caring

    responsibilities, offering matched time off for everyhalf-day of leave used for this purpose, the companyoffers an additional half-day, also for caring. Extra timeoff can also be granted as unpaid or dependants leave,and career breaks can be arranged.

    This has helped retain skilled staff. For example, GeoffKitchener, Chair of the Centrica Carers Network, has beenable to work full-time while caring for his wife. He said:

    Im able to work hours that suit my caringresponsibilities. As well as flexible working, the carersleave has been an enormous help.

    Challenges: what do the findings of ourreport mean for employers?

    Ensure line managers are equipped to understandflexible working and to avoid stereotyping

    Need to focus on lower paid & non-managerialroles

    Re-examine policies towards carers Re-examine recruitment policies Boost confidence of all 50+ workers to talk about

    flexibility

    Further challenges

    Engendering attitudinal change eg in employersand the public mind

    Translate the extending work rhetoric in to realand meaningful change

    Opportunities: Forced retirement /direct age discrimination

    Seldon ruling was mostly good for ol der workers:

    Every job role has to be decided individually

    Evidence that forced retirement is necessary tomeet a Government social policy objective (andproof that it is the best response)

    It is stereotyping simply to suggest it is moredignified to retire than performance manage

    Private business reasons are not acceptable asevidence, e.g. cost and workforce planning

    Makes the legal test harder for employers to pass

    Managing people effectively and age-neutrallyremoves need for legal challenges!

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    Conclusion

    Ageing workforce is a challenge but a greatopportunity

    Avoiding stereotyping is key, and encouraging anatmosphere of trust helps

    The issue of an ageing workforce has the potentialto cause problems to unresponsive organisations,

    but if handled well could bring significant benefits

    Dynamics of later lifeworking

    Ricardo Twumasi

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    Increase in State Pension Age Age Discrimination Legislation

    High Profile Age Discrimination CasesChanges to Public and Private Sector

    Pensions

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    Removal of the Default Retirement Age Interviews

    May 2011 to August 2012 109 Interviews

    Stories

    Personal stories Documentary

    Lukes Story

    http://youtu.be/V4ixR0OoZRk

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    Jeffs Story

    http://youtu.be/iRcOdFqhP5Y

    Anns Story

    http://youtu.be/dEb27IOfeRI

    Employees over 50

    Homeostasis of career Work life balance

    Homeostasis of career

    Older workers tend to stay with us for alonger period of time. Theyve got to a stage

    often in their career where the content of

    their role is just as important as actually

    being promoted.

    Employer, 48

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    Im not intending to look for promotion but to

    maintain the grade that Im on and just maybe a

    sideways move really

    Employee, 53

    Homeostasis of career Employees over 50

    Inclusive policies Level playing field

    Expert Panels

    From my point of view, inadvising people on age

    discrimination theres a realnervousness, because

    employers don't want to be

    seen to be agediscriminatory. People are

    terrified of having thoseconversations.

    Employment Lawyer

    Expert Panels

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    Expert Panels

    I think legislation is not

    a good way of trying totransfer better practice,

    its a minefield. The best

    way is to make the case

    that diversity of ageranges in work groups, is

    far more effective.

    Head of HR

    Example

    Expert Panels

    Anybody who says overqualified,thats gotta be an excuse, that's

    just nonsense.Head of HR

    Expert Panels

    Recruitment is about discrimination, Iwant you rather than you, its my

    judgement, Im not going to say its

    because youre older, or its racial, orits gender, but its is about

    discrimination on your skills andcapabilities and your view on that and

    its quite hard to get right

    Senior Manager

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    Kevins Story

    http://youtu.be/q2NLBc-2ou8

    Thank you

    Questions: @workhealth

    Chris Ball, Chief Executive

    Comments on Working Late Video-

    Clips of Older Workers and JobSeekers

    12th March 2013

    Lukes Story

    http://youtu.be/V4ixR0OoZRk The young manager no experience of

    managing someone 50+

    50+ dont join the company becauseexpectation at that time you will be amanager

    Not conscious of age being taken intoaccount have an idea of age range, abit discriminatory.

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    Lukes story (continued)

    Quite explicit that set out with an idea of ayoung age range but defines this as notageist.

    Short lead times, got to have passion,drive, be willing to learn,

    Not likely to attract elderly applicants Place adverts in places where older

    applicants not likely to see them!

    Lukes story (continued)

    Spec goes to recruiter HR has nocontrol.

    People dont get filtered out but recruiterknows what age we are looking for.

    Lukes story (continued)Factors contributing to difficulties in getting work (TAEN 50+ Job Seekers

    Survey 2013)

    An aspect of health 19%

    Outdated skills not matching those required 32%

    Qualifications not matching those required 34%

    Experience not matching that required 45%

    Restrictions on type of work I can do 25%

    Need to work part time or flexibly 18%

    Seen as too experienced or over qualified 72%

    Unsure about best way to apply for jobs 27%

    National focus on youth unemployment 57%

    Seen as too old by recruiters 83%

    Location unable to travel 27%

    Lukes story (continued)

    Comments on barriers to finding work, TAEN 50+ Job Seekers Survey2013

    It may be against the law but employers stilldiscriminate on grounds of age, although they

    will always give some other reason of course. Iam frequently told I am over qualified and cant

    even get manual work

    (Female, 60-64, England, Regional PerformanceManager)

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    Lukes story (continued)Comments on barriers to finding work, TAEN 50+ Job Seekers Survey2013

    I have worked for over 38 years in the legalprofession.I feel that all the jobs I have appliedfor, and they have been varied, they can onlysee me doing the same work. No one isprepared to give me the opportunity to trysomething different and I have actually been toldby a youngster in an agency that I was too old!

    (Female, 55-59, England, Legal Secretary)

    Jeffs story

    http://youtu.be/iRcOdFqhP5Y The story of job search, lack of empathy or

    understanding by staff, target culture, no

    interest in the individual

    Cant help people like me, you canteducate them to help you.

    Happy ending.

    Jeffs story

    Echoed by 50+ Job Seekers Survey 21% looking for more than 12 months,

    27% - more than two years

    No feedback, lucky to get a reply,everything is e-mail,

    Heard that jobs can be obtained bynetworking not clear he used this much

    Outcome unusual.

    Rating of quality of assistance

    Good/

    Excellent

    OK Not v good/

    poor

    Job centre plus 6% 23% 71%

    Recruitment agency 5% 46% 50%

    Professional body 9% 44% 47%

    Vol agency 13% 42% 45%

    Ex employer 6% 36% 58%

    Internet 18% 60% 22%

    Friends and personal contacts 22% 61% 17%

    Source: TAEN 50+ Job Seekers Survey 2013

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    Anns story

    http://youtu.be/dEb27IOfeRI Doesnt intend to retire no plans to Removal of DRA good idea Motivation financial but enjoys job

    and would do voluntary work if forced to

    quit

    Has friends who wont like working longer

    Anns story (continued)Why work? Responses from TAENs 50+ Job Seekers Survey 2013

    Financial need 89% 706Social interaction 54% 430

    Sense of worth/feeling valued 71% 564

    Other 9% 73

    Total N/A 792

    Anns story (continued)

    I cannot afford to retire; we are on the point of bankruptcy and Iabsolutely neverenvisaged being in this situation (F 50-54, HRconsultant)

    I have to eat and pay bills after that everything is a luxury (F50-54, Admin Assistant)

    In order to keep my mind active as well as a feeling that I still havea contribution to make to society (M 60-64, Head of finance)

    I enjoy working and feel that I bring a wide range of professionalskills and expertise (M 55-59 Managing Director/interim Executive)

    Anns story (continued)Comments on removal of default retirement age, 50+ Job Seekers Survey 2013

    I personally feel that removing the default retirementage has made things worse for people who are gettingclose to retirement, as employers are concerned thatthey will be stuck with ageing staff. I have a very strongCV but only received four interviews in eight months outof applying for jobs where I believed I had a strong fitand took great care to tailor my CV to the job.

    Male, 60-64, England, Finance Lead New Business

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    Valuing the older worker

    Nick Page (63)

    Former pilot, fit, wanted to

    work after forcedretirement.

    Applied, passed exams,

    trained

    Accepted into Las VegasPolice service

    Loves the job

    [email protected]

    Web: www.taen.org.uk

    TAEN 2012

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    Aadil Kazi

    Behaviour Change

    Simplified behaviour change models Employee classification:

    1) Not thinking about making a change

    2) Ready to make a change

    Intervention

    1 year interventionAssessments at

    baseline, 6, 12, 18

    and 24 months

    1,120 participants 18,949 miles covered

    Private sector

    Public sector

    Method

    Tailored - Information based onreadiness to change activity levels

    Standard - Information availablevia health promotion organisations

    Control - No information

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    Intervention Themes

    Pedometer and step count promotion Stair climbingActive commuting Walking Lunch

    walkinglunch

    www.walkingworkswonders.com

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    Walking Activity

    0

    200

    400

    600

    800

    1000

    1200

    Standard Tailored Control

    Walkingactivitylevels

    Baseline 12m

    Increase inwalking activity

    reported for both

    the standard and

    tailored groups

    Body Mass Index (BMI)

    Biggest reductionin BMI for the

    tailored

    intervention group

    by 12 months

    24

    25

    26

    27

    Tailored Standard Control

    BMI(kg/m)

    Organisational Impact

    Sick leave days(1.16 days per year)

    0

    1

    2

    3

    4

    Baseline 12m5.5

    6.5

    7.5

    8.5

    9.5

    Baseline 12m

    Work performanceReported increase (10%)

    Cost Benefit Analysis

    Cost of intervention per employee: 62 Overall cost saving per employee

    (sickness absence, work performance and salary)

    Return on investment: 26 - 32

    =

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    Walking Works Wonders

    http://youtu.be/9ZKm9OsclNI

    Working Late Showcase EventCatherine Kilfedder

    Group Health Adviser

    12 March 2013

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    British Telecommunicationsplc

    About BT - March 2012

    UK

    Western Europe

    Asia Pac

    Middle Eastand Africa

    Russia / CEE

    89,100 FTE BT employees

    2011/12 revenues: 18.9 billion

    North America

    Latin America

    3,20073,800

    900

    7,800

    700

    200

    2,500

    BT organisation

    BT Retail *

    BT WholesaleBT Global Services *

    BT Operate *BT Innovate & DesignOpenreach

    * Global operations

    British Telecommunicationsplc

    Creating a healthy and diverse environmentwhere excellence prospers

    BT Strategy

    British Telecommunicationsplc

    Investing in workplace health can:

    Help to improve employee engagement andmotivation

    Improve employees emotional resilience and theirability to cope with stress

    Improve employee productivity Help ensure the organisation is fitter for purpose Help the organisation to weather changing economic

    conditions over the long-term

    British Telecommunicationsplc

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    strategies to enhance

    productive and healthyenvironments for theolder workforce

    Research Participants

    Collaborators Working Late outputs

    impact of legislation on older workersopportunities - guidance for employers

    recommendations for journey planning walking works wonders intervention

    OWLdesign resource

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    Working Late

    raise profile of ageing workforce contribute to improved working practices facilitate inclusive work design improve quality of working life of older people

    www.workinglate.org