working for the bear claw the basics of one-on-one tutoring created and presented by michael...
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Working for the Bear Claw
The Basics of One-on-One Tutoring
Created and presented byMichael Frizell, Director of the Writing CenterSarah Viehmann, Writing Center Consultant
What a Tutor/Consultant Does Help dispel the myth that learning this subject is an
impossible task Help students ask good questions Engage the student Help students recognize the value of different
approaches to teaching and learning Help students recognize
and solve the underlying
difficulty Help students do their
own work
Pedagogical Principles
Customer ServiceFriendlinessUnderstanding and
empathyFairnessControlOptions and
alternativesInformation
The Basic Needs of Customers
What You Can DoForm good work habits
◦ Be on time◦ Maintain professionalism◦ Create a positive atmosphere
Make the first impression countTake the initiativeCommunicateRemember that your
actions affect everyoneCommit to making a
differenceBuild cooperation
among tutors
Tutor/Consultant Responsibilities
Guide and motivate students in academic matters only
Ask questionsListen carefully
◦ Paraphrase◦ Help students understand◦ Help students feel understood◦ It’s okay if you don’t know!
Recognize that each student has his/her own natural pace for learning
Recognize that this is not easy for the student
Develop and hone your own skills
The Session: First Impressions
Sessions begin the moment the client walks into the room!
We presume students are Apprehensive Confused about what to expect
Tutors/consultants show respect
for the student by Being on time Having a perceived plan Listening actively Not doing the work for the student
First Impressions, Continued
The first five minutes: establishing rapport◦Greet the client◦Ask his/her name◦Tell him/her your name
◦ Additionally, you may Ask what class the
project/homework is for Ask for the assignment
sheet (if applicable) Discuss the purpose of the
assignment (if applicable)
Objectives for a Tutoring/Consultation Session
Set goals for the session togetherFoster critical thinkingEnhance learningHelp students learn to
ask questionsPromote active learningHelp students learn how
to learn
Starting WorkIdentify the taskSet goals
together◦Prioritize goals
Work on the task◦Keep the client
focused on the work!
During the SessionIt Isn’t All About Us!Focus on the studentValidate whatever response
the student makesAllow silence after
questionsGive the student your full
attentionBecome involved with and
curious about the student’s work
ACTIVELY LISTEN!
Responding to the StudentAffirm, Do Not Evaluate
◦ DO: Use specifics to compliment, reinforce, question and explain.
◦ DO NOT: Criticize, be judgmental, look for perfection.
Don’t worry about sending the student off with imperfect work!
Emphasize progress by restating discoveries.
Closing the Session Remember to:
◦ Summarize in a sentence or two what YOU think was accomplished…
◦ The student must feel like he/she has progressed!
Ask the student if he/she has any questions
Ask the student his/her plan for further work
Leave the student with a lesson gleaned from the session…
Assign something for him/her to do
Remind him/her of the good practices learned in the
session!