workflow approval anywhere, anytime

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POP108 Workflow Approval Anywhere - Anytime Graham Robinson Yelcho Systems Consulting

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Slides from my SAP TechEd 2103 presentation

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Page 1: Workflow Approval Anywhere, Anytime

POP108 Workflow Approval Anywhere - Anytime

Graham RobinsonYelcho Systems Consulting

Page 2: Workflow Approval Anywhere, Anytime

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Introduction

@grahamrobbo

Photo by Martin Gillet

Page 3: Workflow Approval Anywhere, Anytime

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Agenda

Workflow Approval – what a mess!

A different perspective

Let’s see it in action

How does it work?

What about security?

Questions

Page 4: Workflow Approval Anywhere, Anytime

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Workflow Approval – what a mess!

Page 5: Workflow Approval Anywhere, Anytime

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Out of the box

Page 6: Workflow Approval Anywhere, Anytime

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SBWP

See the objects being worked on

See additional attachments or text

Page 7: Workflow Approval Anywhere, Anytime

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Business Document

Page 8: Workflow Approval Anywhere, Anytime

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Universal Worklist

Page 9: Workflow Approval Anywhere, Anytime

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NW BPM Inbox

Page 10: Workflow Approval Anywhere, Anytime

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Notification Email

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Fiori Wave 1

25 Apps

13 workflow Apps

Page 12: Workflow Approval Anywhere, Anytime

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2-Cliks – A Different Perspective

KISS

SIMPLE MAILTRANSFER PROTOCOL

Page 13: Workflow Approval Anywhere, Anytime

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Overview

F

Page 14: Workflow Approval Anywhere, Anytime

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Let’s see it in action

Page 15: Workflow Approval Anywhere, Anytime

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Any Email Client

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Any Mobile Client

Page 17: Workflow Approval Anywhere, Anytime

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Page 18: Workflow Approval Anywhere, Anytime

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[email protected]

Page 19: Workflow Approval Anywhere, Anytime

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Uses same encrypted channel as SAP Support and Consulting – SAPRouter

Dedicated “system” account RFC user

Security

Page 20: Workflow Approval Anywhere, Anytime

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Each work item & decision for each agent is assigned a unique key

Inbound email processing checks Sender address is correct Receiver address is correct Key is correct Subject line contains action (optional)

Security

Page 21: Workflow Approval Anywhere, Anytime

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Special function group that contains proxy function modules for Workflow API’s

Can replace any proxy function with your own for email customization and other enhancements such as… Opt-in/out Non-decision tasks Extend beyond enterprise

Support for Substitutes

Security

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2-Cliks

Proxy Function Modules

Workflow API’s

Role of Proxy Function Modules

SAP Business Workflow

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2-Cliks

Proxy Function Modules

Workflow API’s

Role of Proxy Function Modules

SAP Business Workflow

Page 24: Workflow Approval Anywhere, Anytime

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2-Cliks

Proxy Function Modules

Workflow API’s

Role of Proxy Function Modules

SAP Business Workflow

Page 25: Workflow Approval Anywhere, Anytime

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Application Status

Email connectivity

Work Item Status

Work Item Logs

Resend Work Items

Error Handling/Reporting

All done by

email

Page 26: Workflow Approval Anywhere, Anytime

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“To the cloud…”

Rapid deployment

Transaction based pricing

No lock-in, no contracts, no minimums

Less than 20c per workflow decision

No additional infrastructure required

Emails completely tailored for each organisation

You can have total control of email contents

No corporate data stored except key attributes

Page 27: Workflow Approval Anywhere, Anytime

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http://www.yelcho.com.au/2-cliks

Send email to…

[email protected]

[email protected]

More Information

Page 28: Workflow Approval Anywhere, Anytime

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Thank you. Questions?