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Workers Compensation and the New Economy: Trends, Challenges and Opportunities Insurance Information Institute June 1, 2015 Download at www.iii.org/presentations Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

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Page 1: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Workers Compensation and the New Economy:

Trends, Challenges and Opportunities

Insurance Information Institute

June 1, 2015

Download at www.iii.org/presentations

Robert P. Hartwig, Ph.D., CPCU, President & Economist

Insurance Information Institute 110 William Street New York, NY 10038

Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

Page 2: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

The Economy Will Impact Workers Compensation

Growth and Performance

2

Workers Comp Is Among the Fastest

Growing Major Commercial Lines

2

Page 3: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

3

US Real GDP Growth*

* Estimates/Forecasts from Blue Chip Economic Indicators.

Source: US Department of Commerce, Blue Economic Indicators 5/15; Insurance Information Institute.

2.7

%1.8

%-1

.8%

1.3

%-3

.7%

-5.3

%-0

.3%

5.0

%2.3

%2.2

%2.6

%2.4

%0.1

%2.5

%

1.3

%4.1

%2.0

%1.3

% 3.1

%0.4

%2.7

%1.8

% 3.5

%-2

.1%

4.6

%5.0

%2.2

%-0

.7%

2.9

%3.1

%3.0

%

2.8

%2.8

%2.7

%2.7

%

-8.9%

4.5

%

1.4%

4.1

%1.1

%1.8

%2.5

% 3.6

%

3.1

%

-9%

-7%

-5%

-3%

-1%

1%

3%

5%

7%

   2

00

0   

   2

00

1   

   2

00

2   

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:4Q

Demand for Insurance Should Increase in 2015 as GDP Growth Accelerates Modestly and Gradually Benefits the Economy Broadly

Real GDP Growth (%)

Recession began in in June

2009

The Q4:2008 decline was the steepest since the Q1:1982 drop of 6.8%

Q1 2015 GDP data were hit hard by this

year’s and harsh winter, high dollar

Page 4: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

State-by-State Leading Indicatorsthrough September 2015

Sources: Federal Reserve Bank of Philadelphia at http://www.philadelphiafed.org/index.cfm ;Insurance Information Institute.4

The economic outlook for most of the US is generally

positive, though flat-to-negative for

2 states

Growth in the West is

finally beginning to pick up

Page 5: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

5

Real GDP by State Percent Change, 2013:Highest 25 States

9.7

7.6

5.1

4.2

4.1

3.8

3.8

3.7

3.1

3.0

3.0

2.9

2.8

2.7

2.7

2.4

2.3

2.2

2.1

2.0

2.0

1.9

1.9

1.9

1.8

1.8

0

1

2

3

4

5

6

7

8

9

10

ND WY WV OK ID CO UT TX SD NE MT IA MN OR WA AR NC FL IN MI CA VT KS HI GA US

Pe

rce

nt

Ch

an

ge

(%

)

Sources: U.S. Bureau of Economic Analysis; Insurance Information Institute.

North Dakota was the economic growth juggernaut of the US

in 2013—by far

Only 9 states experienced growth in excess of 3% in 2013, which is what we would see nationally in a

more typical recovery

Growth Benchmarks: Real GDP

US: 1.8%

Page 6: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

6

1.8

1.7

1.6

1.6

1.6

1.6

1.5

1.4

1.3

1.2

1.1

1.1

1.0

0.9

0.9

0.9

0.9

0.8

0.8

0.8

0.7

0.7

0.1

0.0

-0.5

-2.5

-3.0

-2.5

-2.0

-1.5

-1.0

-0.5

0.0

0.5

1.0

1.5

2.0

2.5

OH WI MA DE KY MS NM RI LA SC NJ AZ NV CT ME NH IL MO AL TN NY PA VA MD DC AL

Pe

rce

nt

Ch

an

ge

(%

)Real GDP by State Percent Change, 2013:

Lowest 25 States

Sources: US Bureau of Economic Analysis; Insurance Information Institute.

DC and Alabama were the only

states to shrink in 2013

Growth rates in 11 states were still below 1% in

2013: Maryland had zero real growth in 2013

Page 7: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

7

Percent Change in Real GDP by State, 2013

Sources: US Bureau of Economic Analysis; Insurance Information Institute.

Page 8: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

NFIB Small Business Optimism Index

Source: National Federation of Independent Business at http://www.advisorperspectives.com/dshort/charts/indicators/Sentiment.html?NFIB-optimism-index.gif ; Insurance Information Institute. 8

January 1985 through April 2015

Small business optimism has dropped somewhat

since reaching post-crisis highs in late 2014

Page 9: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

9

Business Bankruptcy Filings: Still Falling(1994:Q1 – 2014:Q4)

13.9

13.6

12.9

12.0

13.1

12.2 12.6

12.9 13.4 14.0

13.2

12.9 1

3.8

14.0

13.5

12.7

12.4

11.6

10.3

9.9

9.2

10.4

9.0

9.0 9

.59.2

8.2 8.4

10.0

10.3

9.5 1

0.0

9.8

9.7

9.4 9.5

8.8 9

.3

8.3

10.6

8.2

7.6 7.8 8.18.7

9.5

12.8

4.1

4.9 5

.3 5.66.3 6

.7 7.2

8.0

8.7

9.7

11.5

12.9

14.3

16.0

14.2 1

5.0

14.6

14.5

14.0

13.0

12.4

12.3

11.7

11.1

11.0

10.4

9.2 9.3

8.5 8.9

8.1

7.6

7.0 7.3

6.4

6.2

8.4

0

2

4

6

8

10

12

14

16

18

94

:Q1

94

:Q3

95

:Q1

95

:Q3

96

:Q1

96

:Q3

97

:Q1

97

:Q3

98

:Q1

98

:Q3

99

:Q1

99

:Q3

00

:Q1

00

:Q3

01

:Q1

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:Q3

02

:Q1

02

:Q3

03

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:Q3

04

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04

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05

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:Q3

06

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07

:Q1

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:Q3

08

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08

:Q3

09

:Q1

09

:Q3

10

:Q1

10

:Q3

11

:Q1

11

:Q3

12

:Q1

12

:Q3

13

:Q1

13

:Q3

14

:Q1

14

:Q3

Business bankruptcies in 2014 were below both the Great Recession levels and the 2003:Q3-2005:Q1 period (the best five-quarter stretch in the last 20 years).

Bankruptcies restrict exposure growth in all commercial lines.

Sources: U.S. Courts at http://www.uscourts.gov/; Insurance Information Institute

(Thousands) New Bankruptcy Law Takes

EffectRecessions in orange

Below pre-recession

level

Page 10: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

10

43

,69

44

8,1

25

69

,30

0

62

,43

66

4,0

04

71

,27

78

1,2

35

82

,44

6

63

,85

36

3,2

35

64

,85

3

71

,54

97

0,6

43

62

,30

45

2,3

74

51

,95

9

53

,54

95

4,0

27

44

,36

7

37

,88

43

5,4

72

40

,09

93

8,5

40

35

,03

7

34

,31

73

9,2

01

19

,69

5

28

,32

24

3,5

46

60

,83

75

6,2

82

47

,80

6

40

,07

53

3,2

12

26

,98

3

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

Business Bankruptcy Filings,1980-2014

Sources: American Bankruptcy Institute (1980-2012) at http://www.abiworld.org/AM/AMTemplate.cfm?Section=Home&TEMPLATE=/CM/ContentDisplay.cfm&CONTENTID=61633; 2013-14 data from United States Courts at http://news.uscourts.gov; Insurance Information Institute.

Significant Exposure Implications for All Commercial Lines as Business Bankruptcies Begin to Decline

2014 bankruptcies totaled 26,983, down 18.8% from 2013—the 5th

consecutive year of decline. Business bankruptcies more than tripled during

the financial crisis.

% Change Surrounding Recessions

1980-82 58.6%

1980-87 88.7%

1990-91 10.3%

2000-01 13.0%

2006-09 208.9%

10

Page 11: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

11

Private Sector Business Starts:1993:Q2 – 2013:Q4* As Strong as Ever?

175

185

173

182 1

87

193

184 1

89

189

185 188

195

191

199 2

04

203

195

196

195

206

206

200

189

199

206

206

199

213

204 2

09

200

206

204

204

194

204 2

08

199

193

191

193

200

207

203

209

210

209

216 2

21

221

220

221

210

221

214

206

216

208

207

201

191

188

172 1

77

169

183

175 1

79

188

200

189 192

198 2

02

201

197 2

01

201

226

215

214

201

150

160

170

180

190

200

210

220

230

93

:Q2

94

:Q1

95

:Q1

96

:Q1

97

:Q1

98

:Q1

99

:Q1

00

:Q1

01

:Q1

02

:Q1

03

:Q1

04

:Q1

05

:Q1

06

:Q1

07

:Q1

08

:Q1

09

:Q1

10

:Q1

11

:Q1

12

:Q1

13

:Q1

*A classification change in 2013:Q1 resulted in a report of 578,000 businesses started in that quarter. Seasonally adjusted. **2014 number assumes 1st quarter equaled average of other three quarters

Sources: Bureau of Labor Statistics, http://www.bls.gov/news.release/cewbd.t08.htm. NBER (recession dates)

Thousands

Business Starts2006: 861,0002007: 844,0002008: 787,0002009: 701,000 2010: 742,000 2011: 781,0002012: 800,0002013: 870,000**

11

Recessions in orange 2013:Q1 578,000

business starts*

Page 12: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

12

Profitability and Growth in Maryland Overall P/C and

WC Insurance Markets

Maryland and Nearby State Comparisons

Page 13: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

13

RNW All Lines: MD vs. U.S., 2004-2013

Source: NAIC, Insurance Information Institute

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

04 05 06 07 08 09 10 11 12 13

US All Lines MD All Lines

(Percent)

Average 2004-2013

US: 7.9%

MD: 9.5%

Page 14: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

14

RNW Workers Comp: MD vs. U.S.,2004-2013

Source: NAIC, Insurance Information Institute

0%

2%

4%

6%

8%

10%

12%

04 05 06 07 08 09 10 11 12 13

US WComp MD Wcomp

(Percent)

Average 2004-2013

US: 7.1%

MD: 5.0%

Page 15: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

All Lines: 10-Year Average RNW MD & Nearby States

7.9%

9.5%

10.5%

10.8%

12.3%

5.0%

8.0%

0% 2% 4% 6% 8% 10% 12% 14%

Virginia

DC

West Virginia

Maryland

Pennsylvania

U.S.

Delaware

2004-2013

Maryland All Lines profitability is above the

US and slightly above the regional average

Source: NAIC, Insurance Information Institute

Page 16: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Workers Comp: 10-Year Average RNW MD & Nearby States

1.9%

6.7%

7.1%

7.6%

11.4%

1.1%

5.0%

0% 2% 4% 6% 8% 10% 12%

DC

Virginia

U.S.

Pennsylvania

Maryland

Delaware

West Virginia

Source: NAIC, Insurance Information Institute

2004-2013Maryland Workers Comp profitability is

below the US average and regional

average

Page 17: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

17

Workers Comp. DWP Growth: MD vs. U.S., 2004-2013

Source: SNL Financial.

36

.9%

3.2

%

-1.3

%

-3.7

%

-11

.6% -3

.4%

9.6

%

10

.7%

8.5

%

10

.2%

3.0

%

-5.2

%

-8.0

%

0.9

%

4.6

% 12

.6%

6.6

%

-12

.4%

-19

.0%

64

.8%

-20%

-10%

0%

10%

20%

30%

40%

50%

60%

70%

04 05 06 07 08 09 10 11 12 13

US DWP: Workers Comp MD DWP: Workers Comp

(Percent)

Average 2004-2013

US: 3.7%

MD: 7.0%

Page 18: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

18

Labor Markets Trends:

Recovery Continues in 2015

2014

Largest Increase in Jobs Since 1997

Unemployment Rate Fell to Lowest Level Since 2008

Payrolls Expanded to Record High18

Page 19: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

19

Unemployment and Underemployment Rates: Still Too High, But Falling

2

4

6

8

10

12

14

16

18

Jan

00

Jan

01

Jan

02

Jan

03

Jan

04

Jan

05

Jan

06

Jan

07

Jan

08

Jan

09

Jan

10

Jan

11

Jan

12

Jan

13

Jan

14

Jan

15

"Headline" Unemployment Rate U-3

Unemployment + Underemployment RateU-6

“Headline” unemployment

was 5.4% in Apr. 2015. 4.5% to

5.5% is “normal.”

Source: US Bureau of Labor Statistics; Insurance Information Institute.

January 2000 through April 2015, Seasonally Adjusted (%)

Stubbornly high unemployment and underemployment constrain overall economic growth, but the job market is continuing to improve.

19

U-6 soared from 8.0% in March

2007 to 17.5% in October 2009; Stood at 10.8%

in Apr. 2015.8% to 10% is

“normal.”

Page 20: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

20

US Unemployment Rate Forecast4

.5%

4.5

%4

.6%

4.8

%4

.9% 5.4

% 6.1

%6

.9%

8.1

%9

.3%

9.6

% 10

.0%

9.7

%9

.6%

9.6

%

8.9

%9

.1%

9.1

%8

.7%

8.3

%8

.2%

8.0

%7

.8%

7.7

%7

.6%

7.3

%7

.0%

6.6

%6

.2%

6.1

%5

.7%

5.6

%5

.4%

5.3

%5

.1%

5.0

%5

.0%

4.9

%4

.8%

9.6

%

4%

5%

6%

7%

8%

9%

10%

11%

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

:Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

14

:Q1

14

:Q2

14

:Q3

14

:Q4

15

:Q1

15

:Q2

15

:Q3

15

:Q4

16

:Q1

16

:Q2

16

:Q3

16

:Q4

Rising unemployment eroded payrolls

and WC’s exposure base.

Unemployment peaked at 10% in late 2009.

* = actual; = forecasts

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (5/15 edition); Insurance Information Institute.

2007:Q1 to 2016:Q4F*

Unemployment forecasts have been revised modestly

downwards. Optimistic scenarios put the

unemployment as low as 5.0% by Q4 of 2015.

Jobless figures have been revised

downwards for 2015/16

Page 21: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

21

Unemployment Rates by State, April 2015:Highest 25 States*

7.5

7.1

7.0

6.7

6.7

6.6

6.6

6.5

6.3

6.3

6.3

6.2

6.1

6.0

6.0

6.0

5.8

5.7

5.7

5.7

5.6

5.5

5.5

5.4

5.4

5.4

0

2

4

6

8

DC NV WV AK SC LA MS NJ CA CT GA NM RI AZ IL TN AL AR MO NY FL NC WA IN MI US

Un

em

plo

ym

en

t R

ate

(%

)

*Provisional figures for April 2015, seasonally adjusted.

Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In April, 23 states and the District of Columbia had over-the-month unemployment rate decreases, 11 states had increases, and 16 states had no change.

Residual impacts of the housing collapse, weak economies are holding

back several states

Page 22: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

22

5.3

5.3

5.2

5.2

5.0

4.8

4.7

4.7

4.5

4.4

4.3

4.2

4.2

4.1

4.1

4.1

4.0

3.8

3.8

3.8

3.7

3.6

3.6

3.4

3.1

2.5

0

1

2

3

4

5

6

MD PA OH OR KY VA MA ME DE WI KS CO TX HI OK WY MT IA ID NH MN SD VT UT ND NE

Un

em

plo

ym

en

t R

ate

(%

)

Unemployment Rates by State, April 2015:

Lowest 25 States*

*Provisional figures for April 2015, seasonally adjusted.

Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In April, 23 states and the District of Columbia had over-the-month unemployment rate decreases, 11 states had increases, and 16 states had no change.

Strength in Energy, Agricultural States-most also avoided

housing bust

Page 23: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

23

15

21

70

52

12

65

73

-71

32 6

4 81

55

3-1

15

-10

6-2

21

-21

5-2

06

-26

1-2

58

-42

2-4

86

-77

6 -69

3-8

21

-69

8-8

10

-80

1-2

94

-42

6-2

72

-23

2 -14

1-2

71

-15

-23

22

0-3

8

19

29

4 11

01

20

11

71

07

19

91

49

94

72

22

32

313

20

16

61

86

21

91

25

26

81

77

19

12

22

36

42

28

24

61

02

13

17

51

72

13

61

59

25

52

11

21

52

19 26

31

64

18

82

22

20

11

70

18

01

53

24

72

72

86

18

31

75 22

33

13

23

82

72

24

32

09

23

52

18

41

43

19

20

2 26

19

42

13

11

3

(1,000)

(800)

(600)

(400)

(200)

0

200

400

600

Jan-0

7F

eb-0

7M

ar-

07

Apr-

07

May-0

7Jun-0

7Jul-07

Aug-0

7S

ep-0

7O

ct-

07

Nov-0

7D

ec-0

7Jan-0

8F

eb-0

8M

ar-

08

Apr-

08

May-0

8Jun-0

8Jul-08

Aug-0

8S

ep-0

8O

ct-

08

Nov-0

8D

ec-0

8Jan-0

9F

eb-0

9M

ar-

09

Apr-

09

May-0

9Jun-0

9Jul-09

Aug-0

9S

ep-0

9O

ct-

09

Nov-0

9D

ec-0

9Jan-1

0F

eb-1

0M

ar-

10

Apr-

10

May-1

0Jun-1

0Jul-10

Aug-1

0S

ep-1

0O

ct-

10

Nov-1

0D

ec-1

0Jan-1

1F

eb-1

1M

ar-

11

Apr-

11

May-1

1Jun-1

1Jul-11

Aug-1

1S

ep-1

1O

ct-

11

Nov-1

1D

ec-1

1Jan-1

2F

eb-1

2M

ar-

12

Apr-

12

May-1

2Jun-1

2Jul-12

Aug-1

2S

ep-1

2O

ct-

12

Nov-1

2D

ec-1

2Jan-1

3F

eb-1

3M

ar-

13

Apr-

13

May-1

3Jun-1

3Jul-13

Aug-1

3S

ep-1

3O

ct-

13

Nov-1

3D

ec-1

3Jan-1

4F

eb-1

4M

ar-

14

Apr-

14

May-1

4Jun-1

4Jul-14

Aug-1

4S

ep-1

4O

ct-

14

Nov-1

4D

ec-1

4Jan-1

5F

eb-1

5M

ar-

15

Apr-

15

Monthly Change in Private Employment

January 2007 through Apr. 2015 (000s, Seasonally Adj.)

Private Employers Added 11.97 Million Jobs Since Jan. 2010 After Having Shed 5.01 Million Jobs in 2009 and 3.76 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs)

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Monthly losses in Dec. 08–Mar. 09

were the largest in the

post-WW II period

213,000 private sector jobs were created in April.

23

Jobs Created

2014: 3.042 Mill

2013: 2.452 Mill

2012: 2.315 Mill

2011: 2.396 Mill

2010: 1.282 Mill

3,042,000 jobs were created in 2014, the most since 1997

Page 24: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

24

2,542.3

2,573.9

2,596.1

2,619.6

2,643.9

2,555.4

2,588.9

2,607.42,598.4

2,522.2 2,516.8

2,450

2,500

2,550

2,600

2,650

2,700

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015*

(Thousands)

Healthcare ending Peaked in 2009, Helped by Stimulus Spending, but Contracted As State/Local Governments Grappled with Deficits and

Federal Sequestration

Number of Employed Persons in Maryland (annual averages): 2005-2015*

*2015 figure is a seasonally adjusted annual rate as of April; http://www.census.gov/construction/c30/historical_data.html

Sources: US Bureau of Labor Statistsics; Insurance Information Institute.

Great Recession

Maryland lost 145,300 jobs (-5.6%) from pre-crisis peak of 2.6125

million in April 2008 to trough of 2.4672 million

in Feb. 2010

Maryland did not fully recoup job losses from the great Recession until April 2014

Page 25: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

25

Nonfarm Payroll (Wages and Salaries):Quarterly, 2005–2015:Q1

Note: Recession indicated by gray shaded column. Data are seasonally adjusted annual rates.

Sources: http://research.stlouisfed.org/fred2/series/WASCUR; National Bureau of Economic Research (recession dates); Insurance Information Institute.

Billions

$5,500

$5,750

$6,000

$6,250

$6,500

$6,750

$7,000

$7,250

$7,500

$7,750

$8,0000

5:Q

1

05

:Q2

05

:Q3

05

:Q4

06

:Q1

06

:Q2

06

:Q3

06

:Q4

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

:Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

14

:Q1

14

:Q2

14

:Q3

14

:Q4

15

:Q1

Prior Peak was 2008:Q3 at $6.54 trillion

Recent trough (2009:Q1) was $6.23 trillion, down

5.3% from prior peak

Growth rates2011:Q4 over 2010:Q4: 2.6%2012:Q4 over 2011:Q4: 6.7%2013:Q4 over 2012:Q4: 1.7%2014:Q4 over 2013:Q4: 5.1%

25

Latest (2015:Q1) was $7.69 trillion, a new peak--$1.46 trillion above 2009 trough

Page 26: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14

$25

$30

$35

$40

$45

$50Wage & Salary DisbursementsWC NPW

26

Payroll Base* WC NWP

Payroll vs. Workers Comp Net Written Premiums, 1990-2014P

*Private employment; Shaded areas indicate recessions. WC premiums for 2014 are from NCCI.

Sources: NBER (recessions); Federal Reserve Bank of St. Louis at http://research.stlouisfed.org/fred2/series/WASCUR ; NCCI; I.I.I.

Continued Payroll Growth and Rate Gains Suggest WC NWP Will Grow Again in 2015

7/90-3/91 3/01-11/0112/07-6/09

$Billions $Billions

WC premium volume dropped two years before

the recession began

WC net premiums written were down $14B or 29.3% to

$33.8B in 2010 after peaking at $47.8B

in 2005

Page 27: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

CONSTRUCTION, MANUFACTURING & ENERGY

OUTLOOK

27

Key Sectors Critical to the Economy and the P/C

Insurance Industry

27

Page 28: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

28

Value of New Private Construction: Residential & Nonresidential, 2003-2015*

Billions of Dollars

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

03 04 05 06 07 08 09 10 11 12 13 14 15*

Non Residential

Residential

Private Construction Activity Is Moving in a Positive Direction though Remains Well Below Pre-Crisis Peak; Residential Dominates

$298.1

$15.0

$613.7

New Construction peaks at $911.8. in 2006

Trough in 2010 at $500.6B,

after plunging 55.1% ($411.2B)

2015: Value of new pvt. construction hits $702.4B as of Mar. 2015, up 40%

from the 2010 trough but still 23%

below 2006 peak

28

$261.8

$238.8

$353.4

$349.0

*2015 figure is a seasonally adjusted annual rate as of March.

Sources: US Department of Commerce http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Page 29: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

29

Value of Construction Put in Place, March 2015 vs. March 2014*

-0.3%

16.5%

-0.6%

2.0%2.9%

-2.6%

9.0%

-5%

0%

5%

10%

15%

20%

Total

Construction

Total Private

Construction

Residential--

Private

Non-

Residential--

Private

Total Public

Construction

Residential-

Public

Non-

Residential--

Public

Overall Construction Activity is Up, But Growth In the Private Sector Slowed in Late 2014 While Picking Up in the State/Local Sector

Government Sector as Budget Woes Ease in Some Jurisdictions

Growth (%)

Private sector construction activity is up in the

nonresidential segment but residential growth is sluggish

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Private: +2.9% Public: -0.3%Public sector

construction activity is finally beginning to

create less drag up after years of decline

Page 30: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

30

$314.9$304.0

$286.4$278.2

$269.0 $273.1 $267.6

$216.1 $220.2$234.2

$255.4

$289.1

$308.7

$0

$50

$100

$150

$200

$250

$300

$350

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015*

($ Billions)

Government Construction Spending Peaked in 2009, Helped by Stimulus Spending, but Contracted As State/Local Governments Grappled with

Deficits and Federal Sequestration

Value of New Federal, State and Local Government Construction: 2003-2015*

*2015 figure is a seasonally adjusted annual rate as of March; http://www.census.gov/construction/c30/historical_data.html

Sources: US Department of Commerce; Insurance Information Institute.

Construction across all levels of government

peaked at $314.9B in 2009

Austerity Reigns

Govt. construction MAY be stabilizing; still down $47.3B or

15.0% since 2009 peak

Page 31: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

31

(Millions of Units)

New Private Housing Starts, 1990-2021F

1.4

8

1.4

7 1.6

2

1.6

4

1.5

7

1.6

0 1.7

1 1.8

5 1.9

6 2.0

7

1.8

0

1.3

6

0.9

1

0.5

5

0.5

9

0.6

1 0.7

8 0.9

2

1.0

1 1.1

1 1.2

6 1.4

1

1.4

6

1.4

9

1.5

21

.52

1.3

51.4

6

1.2

9

1.2

0

1.0

11.1

9

0.3

0.5

0.7

0.9

1.1

1.3

1.5

1.7

1.9

2.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F 17F 18F 19F20F 21F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (5/15 and 3/15); Insurance Information Institute.

Insurers Are Continue to See Meaningful Exposure Growth in the Wake of the “Great Recession” Associated with Home Construction: Construction Risk

Exposure, Surety, Commercial Auto; Potent Driver of Workers Comp Exposure

New home starts plunged 72% from 2005-2009; A net

annual decline of 1.49 million units, lowest since records began

in 1959

Job growth, low inventories of existing homes, low mortgage rates and demographics should continue to stimulate new home construction

for several more years

Page 32: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

32

Construction Employment,Jan. 2010—April 2015*

*Seasonally adjusted.

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

5,5

81

5,5

22

5,5

42

5,5

54

5,5

27

5,5

12

5,4

97

5,5

19

5,4

99

5,5

01

5,4

97

5,4

68

5,4

35

5,4

78

5,4

85

5,4

97

5,5

24

5,5

30

5,5

47

5,5

46

5,5

83

5,5

76

5,5

77

5,6

12

5,6

29

5,6

29

5,6

28

5,6

27

5,6

08

5,6

23

5,6

32

5,6

41

5,6

49

5,6

68

5,6

84

5,7

24

5,7

46

5,7

98

5,8

15

5,8

13

5,8

33

5,8

56

5,8

54

5,8

66

5,8

93

5,9

18

5,9

53

5,9

37 6,0

06

6,0

32

6,0

62

6,1

03

6,1

14

6,1

21

6,1

52

6,1

69

6,1

91

6,2

01

6,2

31

6,2

75

6,3

16

6,3

47

6,3

38

6,3

83

5,400

5,500

5,600

5,700

5,800

5,900

6,000

6,100

6,200

6,300

6,400

6,500

Jan-1

0F

eb-1

0M

ar-

10

Apr-

10

May-1

0Jun-1

0Jul-10

Aug-1

0S

ep-1

0O

ct-

10

Nov-1

0D

ec-1

0Jan-1

1F

eb-1

1M

ar-

11

Apr-

11

May-1

1Jun-1

1Jul-11

Aug-1

1S

ep-1

1O

ct-

11

Nov-1

1D

ec-1

1Jan-1

22/3

0/2

0M

ar-

12

Apr-

12

May-1

2Jun-1

2Jul-12

Aug-1

2S

ep-1

2O

ct-

12

Nov-1

2D

ec-1

2Jan-1

3F

eb-1

3M

ar-

13

Apr-

13

May-1

3Jun-1

3Jul-13

Aug-1

3S

ep-1

2O

ct-

13

Nov-1

3D

ec-1

3Jan-1

4F

eb-1

4M

ar-

14

Apr-

14

May-1

4Jun-1

4Jul-14

Aug-1

4S

ep-1

4O

ct-

14

Nov-1

4D

ec-1

4Jan-1

5F

eb-1

5M

ar-

15

Apr-

15

Construction employment is +948,000 above

Jan. 2011 (+17.4%) trough

(Thousands)

Construction and manufacturing employment constitute 1/3 of all WC payroll exposure.

Page 33: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

33

Construction Employment, Jan. 2003–April 2015

Note: Recession indicated by gray shaded column.

Sources: U.S. Bureau of Labor Statistics; Insurance Information Institute.

5,000

5,500

6,000

6,500

7,000

7,500

8,000

'03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15

The “Great Recession” and housing bust destroyed 2.3 million constructions jobs

The Construction Sector Was a Growth Leader in 2014 as the Housing Market, Private Investment and Govt. Spending Recover. WC Insurers Will Benefit.

Construction employment troughed at 5.435 million in

Jan. 2011, after a loss of 2.291 million jobs, a 29.7% plunge

from the April 2006 peak

33

Construction employment

peaked at 7.726 million in April 2006

(Thousands)Construction

employment as of Apr. 2015 totaled 6.383 million, an

increase of 948,000 jobs or 17.4% from

the Jan. 2011 trough

Gap between pre-recession

construction peak and today: 1.34 million jobs

Page 34: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

34

MANUFACTURING SECTOR

A Potent Driver of Jobs, Workers Comp

Payroll Exposure

America’s Manufacturing Renaissance

Has Hit a Rough Patch with the High

Dollar and Collapse in Oil Prices

34

Page 35: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

35

Manufacturing Employment,Jan. 2010—April 2015*

11,4

60

11,4

60

11,4

66

11,4

97

11,5

31

11,5

39

11,5

58

11,5

48

11,5

54

11,5

55

11,5

77

11,5

90

11,6

24

11,6

62

11,6

82

11,7

07

11,7

15

11,7

24

11,7

47

11,7

60

11,7

62

11,7

70

11,7

69

11,7

97

11,8

34

11,8

57

11,8

99

11,9

16

11,9

30

11,9

41

11,9

65

11,9

61

11,9

48

11,9

51

11,9

47

11,9

61

11,9

80

12,0

02

12,0

06

12,0

06

12,0

07

12,0

05

11,9

83

12,0

11

12,0

22

12,0

40

12,0

72

12,0

86

12,1

02

12,1

22

12,1

31

12,1

42

12,1

54

12,1

77

12,1

91

12,2

05

12,2

14

12,2

37

12,2

82

12,3

01

12,3

18

12,3

21

12,3

21

12,3

22

11,250

11,500

11,750

12,000

12,250

12,500

Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

22

/30

/2M

ar-

12

Ap

r-1

2M

ay-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Se

p-1

2O

ct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

Ma

r-1

4A

pr-

14

Ma

y-1

4Ju

n-1

4Ju

l-1

4A

ug

-14

Se

p-1

4O

ct-

14

No

v-1

4D

ec-1

4Ja

n-1

5F

eb

-15

Ma

r-1

5A

pr-

15

Manufacturing employment is a surprising source of strength in the economy. Employment in the sector is at a multi-year high.

*Seasonally adjusted.

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

(Thousands)Since Jan 2010, manufacturing

employment is up (+862,000 or +7.5%)and still growing.

Page 36: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

36

16

.9

16

.5

16

.1

13

.2

10

.4

11

.6

12

.7

14

.4

15

.5 16

.4

16

.8

17

.1

16

.9

16

.8

16

.9

16

.8

16

.7

16

.9

16

.617

.1

17

.5

17

.8

17

.4

9

10

11

12

13

14

15

16

17

18

19

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F 17F 18F 19F 20F 21F

(Millions of Units)

Auto/Light Truck Sales, 1999-2021F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (5/15 and 3/15); Insurance Information Institute.

New auto/light truck sales fell to the lowest level since the late 1960s. Forecast for 2014-15 is

still below 1999-2007 average of 17 million units, but a robust recovery is well underway.

Job growth and improved credit market conditions will boost auto sales in

2014 and beyond

Truck purchases by contractors are

especially strong

Yearly car/light truck sales will likely continue at current levels, in part replacing cars that were held onto in 2008-12. New vehicles will generate more physical damage insurance coverage but will be more expensive to

repair. PP Auto premium might grow by 5% - 6%.

Sales have returned to pre-

crisis levels

Page 37: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

58

.35

7.1

60

.45

9.6

57

.85

5.3

55

.15

5.2

55

.3 56

.9 58

.25

8.5

60

.86

1.4

59

.75

9.7

54

.2 55

.85

1.4 52

.55

2.5

51

.85

2.2 53

.1 54

.15

1.9 5

3.3 54

.15

2.5

50

.25

0.5

50

.7 51

.65

1.7

49

.95

0.2

53

.1 54

.2

50

.74

9.0

50

.95

5.4

55

.75

6.2

56

.45

7.0

56

.55

1.35

3.2

53

.7 54

.95

5.4

55

.3 57

.15

9.0

56

.65

9.0

58

.75

3.5

52

.95

1.5

51

.5

51

.3

40

45

50

55

60

65

Jan-1

0F

eb-1

0M

ar-

10

Apr-

10

May-1

0Jun-1

0Jul-10

Aug-1

0S

ep-1

0O

ct-

10

Nov-1

0D

ec-

Jan-1

1F

eb-1

1M

ar-

11

Apr-

11

May-1

1Jun-1

1Jul-11

Aug-1

1S

ep-1

1O

ct-

11

Nov-1

1D

ec-

Jan-1

2F

eb-1

2M

ar-

12

Apr-

12

May-1

2Jun-1

2Jul-12

Aug-1

2S

ep-1

2O

ct-

12

Nov-1

2D

ec-

Jan-1

3F

eb-1

3M

ar-

13

Apr-

13

May-1

3Jun-1

3Jul-13

Aug-1

3S

ep-1

3O

ct-

13

Nov-1

3D

ec-

Jan-1

4F

eb-1

4M

ar-

14

Apr-

14

May-1

4Jun-1

4Jul-14

Aug-1

4S

ep-1

4O

ct-

14

Nov-1

4Jan-1

5F

eb-1

5M

ar-

15

Apr-

15

ISM Manufacturing Index(Values > 50 Indicate Expansion)

January 2010 through April 2015

The manufacturing sector expanded for 62 of the 64 months from Jan. 2010 through Apr. 2015. Pace of recovery has been uneven due to

economic turbulence in the U.S., Europe and China and the high dollar.

Source: Institute for Supply Management at http://www.ism.ws/ismreport/mfgrob.cfm; Insurance Information Institute.

Manufacturing continues to expand in 2015

37

Page 38: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

38

$200,000

$300,000

$400,000

$500,000

Jan-

92

Jan-

93

Jan-

94

Jan-

95

Jan-

96

Jan-

97

Jan-

98

Jan-

99

Jan-

00

Jan 01

Jan 02

Jan 03

Jan 04

Jan 05

Jan 06

Jan 07

Jan 08

Jan 09

Jan 10

Jan 11

12-Jan

13-Jan

14-Jan

14-Jan

Dollar Value* of Manufacturers’ Shipments Monthly, Jan. 1992—March 2015

* Seasonally adjusted; Data published May 4, 2015.Source: U.S. Census Bureau, Full Report on Manufacturers’ Shipments, Inventories, and Orders, http://www.census.gov/manufacturing/m3/

Monthly shipments in March 2015 are similar to pre-crisis (July 2008) peak but has declined in recent months due to the strong US dollar and weakness abroad.

Manufacturing is energy-intensive and growth leads to gains in many commercial exposures: WC, Commercial Auto, Marine, Property, and various Liability Coverages.

$ Millions

38

The value of Manufacturing Shipments in March 2015 was $482.2B—down 5.1% since the

July 2014 record high of $508.1B

Page 39: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

39

Manufacturing Growth for Selected Sectors, 2015 vs. 2014*

-2.2%

1.3%

-0.9%

9.3%

-9.4%

1.2%

-32.5%-38.0%

-2.5%

2.7%

-3.2%

3.6%8.0%

-0.4%

3.2%

-50%

-40%

-30%

-20%

-10%

0%

10%

20%

All

Ma

nu

factu

rin

g

Du

rab

le M

fg.

Wo

od

Pro

du

cts

Pri

ma

ry

Me

tals

Fa

bri

ca

ted

Me

tals

Ma

ch

ine

ry

Ele

ctr

ica

l

Eq

uip

.

Co

mp

ute

rs &

Ele

ctr

on

ics

Tra

nsp

ort

atio

n

Eq

uip

.

No

n-D

ura

ble

Mfg

.

Fo

od

Pro

du

cts

Pe

tro

leu

m &

Co

al

Ch

em

ica

l

Pla

stics &

Ru

bb

er

Te

xtile

Pro

du

cts

Manufacturing Is Expanding in Many Sectors But Declining Energy Prices Are Dragging Down Industry Figures. Continued Gortwh Across a Number of

Sectors that Will Contribute to Growth in Insurable Exposures Including: WC, Commercial Property, Commercial Auto and Many Liability Coverages

Growth (%)

Manufacturing of durable goods is stronger than

nondurables in 2015

*Seasonally adjusted; Date are YTD comparing data through March 2015 to the same period in 2014.Source: U.S. Census Bureau, Full Report on Manufacturers’ Shipments, Inventories, and Orders, http://www.census.gov/manufacturing/m3/

Durables: +3.6% Non-Durables: -9.4%

Impact of falling energy prices

Page 40: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

66%

68%

70%

72%

74%

76%

78%

80%

82%

Mar

01

Jun 0

1

Sep

Dec

Mar

02

Jun 0

2

Sep

Dec

Mar

03

Jun 0

3

Sep

Dec

Mar

04

Jun 0

4

Sep

Dec

Mar

05

Jun 0

5

Sep

Dec

Mar

06

Jun 0

6

Sep

Dec

Mar

07

Jun 0

7

Sep

Dec

Mar

08

Jun 0

8

Sep

Dec

Mar

09

Jun 0

9

Sep

Dec

Mar

10

Jun 1

0

Sep

Dec

Mar

11

Jun 1

1

Sep

Dec

Mar

12

Jun 1

2

Sep

Dec

Mar

13

Jun 1

3

Sep

Dec

Mar

14

Jun 1

4

Sep

Dec

Mar

15

Recovery in Capacity Utilization is a Positive Sign for Commercial Exposures

Source: Federal Reserve Board statistical releases at http://www.federalreserve.gov/releases/g17/Current/default.htm. 40

Percent of Industrial Capacity

Hurricane Katrina

March 2001-November 2001

recession

Capacityutilization is falling due to strong dollar

and falling energy prices

The US operated at 78.4% of industrial capacity in Feb. 2015, well above the June

2009 low of 66.9% but is still below pre-recession levels.

March 2001 through March 2015

40

December 2007-June 2009 Recession

The closer the economy is to operating at “full

capacity,” the greater the inflationary pressure

Page 41: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

41

States with Lowest Average Manufacturing Payroll Distribution

4.5%4.2%

2.9%2.7%

0.2%

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

4.0%

4.5%

5.0%

FL MD HI AK DC

Payroll Share (%)

MD has among the lowest

manufacturing payrolls shares in

the US

Source: NCCI (2015 Regulatory and Legislative Trends Workshop, May 14, 2015); Insurance Information Institute.

Page 42: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

42

States with Highest Office and Clerical Payroll Distribution

84.8%

69.9% 69.4% 68.0% 66.3%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

DC CT VA MD IL

Payroll Share (%)

MD has among the highest office and

payroll shares in the US

Source: NCCI (2015 Regulatory and Legislative Trends Workshop, May 14, 2015); Insurance Information Institute.

Page 43: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

43

ENERGY SECTOR

America’s Energy Boom Has Been a

Strong Driver of the Economic Recovery,

but Prices Are Falling

Workers Comp Have Benefited from the

Energy Boom, But Exposures Will Suffer

as Energy Prices Swoon43

Page 44: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

$3

0.3

8

$2

6.1

8

$3

1.0

8 $4

1.5

1

$5

6.6

4 $6

6.0

8

$7

2.3

4

$9

9.6

0

$6

1.9

5

$7

9.4

8

$9

4.8

8

$9

4.0

5

$9

7.9

8

$9

3.2

3

$4

8.5

4

$2

5.9

8

$0

$20

$40

$60

$80

$100

$120

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Price of Crude Oil (West Texas Intermediate), 2000 – 2015*

*Through March 2015.

Source: Energy Information Administration; Insurance Information Institute.

Dollars per Barrel

Crude oil prices have fallen by nearly half

from their levels just a year ago, adversely impact oil and gas

industry employment

Page 45: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

45

Oil & Gas Extraction Employment,Jan. 2010—April 2015*

*Seasonally adjusted

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

156.4

156.4

156.7

157.6

158.7

157.8

158.0

159.5

160.0

161.5

161.2

161.2

163.1

164.4

166.6 169.3

170.1

171.0

172.5

173.6 176.3

178.2

178.5

180.9

181.3

182.3

184.7

185.2

186.2

187.8

188.6

189.3

189.4

189.4

190.5

192.2

193.1

194.6

194.0

193.8

193.1

192.5

193.0

193.4

193.3

193.1

194.0

194.0

194.0

195.4

193.7

194.6

196.4

197.6

198.6

198.4

199.4

201.5

201.0

201.2

199.4

197.6

197.7

194.4

150

160

170

180

190

200

210

Jan-1

0F

eb-1

0M

ar-

10

Apr-

10

May-1

0Jun-1

0Jul-10

Aug-1

0S

ep-1

0O

ct-

10

Nov-1

0D

ec-1

0Jan-1

1F

eb-1

1M

ar-

11

Apr-

11

May-1

1Jun-1

1Jul-11

Aug-1

1S

ep-1

1O

ct-

11

Nov-1

1D

ec-1

1Jan-1

22/3

0/2

1M

ar-

12

Apr-

12

May-1

2Jun-1

2Jul-12

Aug-1

2S

ep-1

2O

ct-

12

Nov-1

2D

ec-1

2Jan-1

3F

eb-1

3M

ar-

13

Apr-

13

May-1

3Jun-1

3Jul-13

Aug-1

3S

ep-1

3O

ct-

13

Nov-1

3D

ec-1

3Jan-1

4F

eb-1

4M

ar-

14

Apr-

14

May-1

4Jun-1

4Jul-14

Aug-1

4S

ep-1

4O

ct-

14

Nov-1

4D

ec-1

4Jan-1

5F

eb-1

5M

ar-

15

Apr-

15

Despite recent declines, Oil and gas extraction employment is

still up 24.3% since Jan. 2010 as the energy sector booms.

Domestic energy production is essential to any robust

economic recovery in the US.

(Thousands) After peaking at its highest level since 1986, O&G employment is

falling as oil and gas prices decline

Page 46: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

20.2 19.9 20.019.5

18.919.4

20.221.1

21.622.4

24.0 24.1 24.4

20.6

10

12

14

16

18

20

22

24

26

00 01 02 03 04 05 06 07 08 09 10 11 12 13

U.S. Natural Gas Production, 2000-2013

Source: Energy Information Administration, Short-Term Energy Outlook (April 2015) , Insurance Information Institute.

Trillions of Cubic Ft. per Year

The U.S. is already the world’s largest natural gas producer—

recently overtaking Russia. This is a potent driver of commercial

insurance exposures

Page 47: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

47

POSITIVE LABOR MARKET DEVELOPMENTS

Key Factors Driving Workers

Compensation Exposure

47

Page 48: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

48

Average Weekly Hours of All Private Workers, Mar. 2006—April 2015

*Seasonally adjusted

Note: Recessions indicated by gray shaded columns.

Sources: US Bureau of Labor Statistics at http://www.bls.gov/data/#employment; National Bureau of Economic Research (recession dates); Insurance Information Institute.

33.5

33.6

33.7

33.8

33.9

34.0

34.1

34.2

34.3

34.4

34.5

34.6

34.7

34.8

'06 '07 '08 '09 '10 '11 '12 '13 '14 '15

Hours worked totaled 34.5 per week in April,

just shy of the 34.6 hours typically worked

before the “Great Recession”

Hours worked plunged during the recession,

impacting payroll

exposures

(Hours Worked)

Page 49: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

49

Average Hourly Wage of All Private Workers, Mar. 2006—April 2015

*Seasonally adjusted

Note: Recessions indicated by gray shaded columns.

Sources: US Bureau of Labor Statistics at http://www.bls.gov/data/#employment; National Bureau of Economic Research (recession dates); Insurance Information Institute.

$0.00

$5.00

$10.00

$15.00

$20.00

$25.00

$30.00

'06 '07 '08 '09 '10 '11 '12 '13 '14 '15

The average hourly wage was $24.87 in April 2015,

up 17.2% from $21.22 when the recession began in Dec. 2007

Wage gains continued during the

recession, despite massive job losses

(Hourly Wage)

Page 50: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

50

ADVERSE LONG-TERM

LABOR MARKET DEVELOPMENTS

Key Factors Harming Workers

Compensation Exposure and the

Overall Economy

50

Page 51: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

51

Labor Force Participation Rate,Jan. 2002—April 2015*

*Defined as the percentage of working age persons in the population who are employed or actively seeking work.

Note: Recessions indicated by gray shaded columns.

Sources: US Bureau of Labor Statistics at http://www.bls.gov/data/; National Bureau of Economic Research (recession dates); Insurance Information Institute.

62

63

64

65

66

67

68

'02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15

Large numbers of people are exiting (or not returning to the

labor force)

Labor force participation

continues to shrink despite a falling

unemployment rate

Labor Force Participation as a % of Population

Page 52: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

52

Notes: Recessions indicated by gray shaded columns. Data are seasonally adjusted.

Sources: Bureau of Labor Statistics http://www.bls.gov/news.release/empsit.a.htm ; NBER (recession dates); Ins. Info. Inst.

0

100

200

300

400

500

600

700

800

900

1,000

1,100

1,200

1,300

1,400

'94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15

In recent good times, the number of discouraged workers ranged from 200,000-400,000 (1995-2000) or from 300,000-500,000 (2002-2007).

There were 756,000

discouraged workers in March 2015

Thousands

“Discouraged Workers” are

people who have searched

for work for so long in vain

that they actually stop

searching and drop out of

the labor force

Number of “Discouraged Workers,”Jan. 2002—April 2015

Large numbers of people are exiting

(or not returning to) the labor force

Page 53: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

0.8%1.7% 1.8%

2.3% 2.3%

18.6%

6.6%6.2%

5.7%6.5%

5.3%

1.6%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

2010 2011 2012 2013 2014 2015*

Growth in Temporary Workers vs. All Nonfarm Employment, 2010-2015*

*Through March 2015.

Source: US Bureau of Labor Statistics , Insurance Information Institute.

Annual Percent Change

Demand for temporary workers has increased 2 to 3 times faster than for workers

overall in recent years

Page 54: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

54

Labor on Demand: Huge Implications for the US Economy, Workers & Insurers

Page 55: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

The “On-Demand” (Sharing) Economy

The On-Demand Economy Will Transform the American

Workforce and the P/C Insurance Industry Too,

Including Workers Comp 55

Page 56: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

56

On-Demand/Sharing/Peer-to-Peer Economy Impacts Many Lines of Insurance

The “On-Demand” Economy is or will impact many segments of the economy important to P/C insurers

Auto (personal and commercial)

Homeowners/Renters

Many Liability Coverages

Professional Liability

Workers Comp

Many unanswered insurance questions

Insurance solutions are increasingly available to fill the many insurance gaps that arise

Page 57: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

57

The On-Demand Economy and American Workers: What Is Happening? Technology is Fundamentally Transforming How Resources are

Allocated and Used in the Economy

Labor is No Exception to this Transformation

Technology Offers New Opportunities to Match Labor to Jobs

Owners of spare capacity (workers with time and skill) can be paired

at low cost with those with a demand for that time and skill

Bringing together labor and those who employ labor is not new

BUT: Pairing occurs with a speed and breadth never before possible

Witnessing the Demise of the Traditional Understanding of What is Meant by a “Good” Job

Concept born in the Industrial Age (1880-1980), is eroding

Disintermediation of the firm as the place where labor, jobs matched

Accelerating Trends that Started with Labor Strife, Globalization and Automation that Began in the 1970s and 1980s

Page 58: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

58

What’s In Store for the American Worker, Labor Force and Workers Comp

THE NEW AMERICAN WORKER: Two Schools of Thought

OPTIMISTIC OUTLOOK

Technology frees workers from the bonds of centralized, hierarchical

institutions (the firm)

Enhanced coordination of “haves” with “needs” that bypass firms as

intermediaries

Who Benefits?

“Flexers”: People who value or require flexibility in work

arrangements (stay-at-home parents, retirees, students, disabled)

Professionals: People with portable skills that can be offered through

online platforms (semi and high-skilled trades, professional services)

Unemployed/Underemployed: Offers at least some opportunity to

offer and utilize skills and generate income

Sources: Wall Street Journal; The Economist; Insurance Information Institute research.

Page 59: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

59

What’s In Store for the American Worker, Labor Force and Workers Comp PESSIMISTIC OUTLOOK

On-Demand companies are software-driven marketplaces and position themselves as “platforms” rather than “employers”

Enormous valuations (e.g., $40B for Uber on $2B in earnings) reflect the extraction of resources that otherwise would go to benefits, investments in safety, training, etc.

– Uber’s valuation was greater than that of 72% of the S&P500 at YE 2014

– Valued more than Delta Airlines, Kraft Foods, CBS, Macy’s, Hilton, Aflac…

Jobs reduced to freelanced, temporary “gigs”

Low skill workers and those who lack flexibility are left further behind

Workers treated as independent contractors without intrinsic or basic economic rights

What Is Potentially Lost or Compromised?

Stability, Retirement Benefits, Sick Pay, Maternity Leave, Overtime

Health Insurance, Liability Coverage, Workers Comp CoverageSources: Wall Street Journal; The Economist; Fortune; Insurance Information Institute research.

Page 60: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

60

Potential Consequences for Insurers

On-Demand Platforms Have Struggled with Concepts of Liability

There Has Been a General Resistance to Assuming Liability or Responsibility Unless Compelled to Do So

Companies Have Sought to Keep as Much Liability as Possible on the Individual Offering their (Contracted) Labor or Resources

Minding the Gap

Traditional insurance will often not cover a worker engaged in offering labor or resources through these platforms

E.g., Auto ins. generally won’t cover you if you while driving for Uber

Home ins. won’t cover for other than occasional rentals of property

Unless self-procured, on-demand worker (independent contactors) will generally have no workers comp recourse if injured on the job

Long Legislative and Court Battles Lie Ahead

Insurance Solutions Becoming More Common

Page 61: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

61

P/C Insurance Industry Financial Overview

2014: Second-Best Year in the Post-Crisis Era

Modest CATs, Strong Markets

Workers Comp Improvement Helped Too

61

Page 62: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

P/C Industry Net Income After Taxes1991–2014 2005 ROE*= 9.6%

2006 ROE = 12.7%

2007 ROE = 10.9%

2008 ROE = 0.1%

2009 ROE = 5.0%

2010 ROE = 6.6%

2011 ROAS1 = 3.5%

2012 ROAS1 = 5.9%

2013 ROAS1 = 10.2%

2014 ROAS1 = 8.4%

•ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 8.2% ROAS in 2014, 9.8% ROAS in 2013, 6.2% ROAS in 2012, 4.7% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009.

Sources: A.M. Best, ISO; Insurance Information Institute

$1

4,1

78

$5

,84

0

$1

9,3

16

$1

0,8

70

$2

0,5

98

$2

4,4

04 $

36

,81

9

$3

0,7

73

$2

1,8

65

$3

,04

6

$3

0,0

29

$6

2,4

96

$3

,04

3

$3

5,2

04

$1

9,4

56

$3

3,5

22

$6

3,7

84

$5

5,5

01

$3

8,5

01

$2

0,5

59

$4

4,1

55

$6

5,7

77

-$6,970

$2

8,6

72

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

Net income fell modestly

(-12.5%) in 2014 vs. 2013

$ Millions

Page 63: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

-5%

0%

5%

10%

15%

20%

25%

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

F1

6F

Profitability Peaks & Troughs in the P/C Insurance Industry, 1975 – 2016F

*Profitability = P/C insurer ROEs. 2011-14 figures are estimates based on ROAS data. Note: Data for 2008-2014 exclude

mortgage and financial guaranty insurers.

Source: Insurance Information Institute; NAIC, ISO, A.M. Best, Conning

1977:19.0%1987:17.3%

1997:11.6% 2006:12.7%

1984: 1.8% 1992: 4.5% 2001: -1.2%

9 Years

History suggests next ROE

peak will be in 2016-2017,

but that seems unlikely

ROE

1975: 2.4%

2013 9.8%

2014 8.2%

2015F=7.0%

2016F=6.8%

Page 64: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

64

ROE: Property/Casualty Insurance by Major Event, 1987–2014

* Excludes Mortgage & Financial Guarantee in 2008 – 2014. Sources: ISO, Fortune; Insurance Information Institute.

-5%

0%

5%

10%

15%

20%

87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14*

P/C Profitability Is Both by Cyclicality and Ordinary Volatility

Hugo

Andrew

Northridge

Lowest CAT Losses in 15 Years

Sept. 11

Katrina, Rita, Wilma

4 Hurricanes

Financial Crisis*

(Percent)

Record Tornado Losses

Sandy

Low CATs

Modestly higher CATs

Page 65: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

65

Return on Net Worth (RNW) All Lines:2004-2013 Average

25

.6

18

.4

13

.4

13

.2

9.2

8.9

7.9

7.8

7.1

7.1

6.6

4.9

-1.0

-5

0

5

10

15

20

25

30

Fire

Inla

nd Mar

ine

All

Oth

er

Med

ical

Pro

f Lia

bility

Com

m A

uto T

ota

l

Com

mer

cial M

P

All

Lin

es

Oth

er L

iabili

ty

Work

ers

Com

p

PP A

uto T

otal

Hom

eowner

s M

P

Farmow

ners

MP

Alli

ed Lin

es

Source: NAIC; Insurance Information Institute.

Commercial lines have tended to be more profitable than

personal lines over the past decade

Page 66: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

66

P/C Insurance Industry Combined Ratio, 2001–2014*

* Excludes Mortgage & Financial Guaranty insurers 2008--2014. Including M&FG, 2008=105.1, 2009=100.7, 2010=102.4, 2011=108.1; 2012:=103.2; 2013: = 96.1; 2014: = 97.0.

Sources: A.M. Best, ISO.

95.7

99.3100.8

106.3

102.4

96.7 97.2

101.0

92.6

100.8

98.4100.1

107.5

115.8

90

100

110

120

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

As Recently as 2001, Insurers Paid Out

Nearly $1.16 for Every $1 in Earned Premiums

Relatively Low CAT Losses, Reserve Releases

Heavy Use of Reinsurance Lowered Net

Losses

Relatively Low CAT Losses, Reserve Releases

Avg. CAT Losses,

More Reserve Releases

Higher CAT

Losses, Shrinking Reserve

Releases, Toll of Soft

Market

Cyclical Deterioration

Sandy Impacts

Lower CAT

Losses

Best Combined Ratio Since 1949 (87.6)

Page 67: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

A 100 Combined Ratio Isn’t What ItOnce Was: Investment Impact on ROEs

Combined Ratio / ROE

* 2008 -2014 figures are return on average surplus and exclude mortgage and financial guaranty insurers. 2014 combined ratio including M&FG insurers is 97.0; 2013 = 96.1; 2012 =103.2, 2011 = 108.1, ROAS = 3.5%.

Source: Insurance Information Institute from A.M. Best and ISO Verisk Analytics data.

97.5

100.6 100.1 100.8

92.7

101.299.5

101.0

96.7 97.2

102.4

106.5

95.7

14.3%

15.9%

12.7%

10.9%

7.4%7.9%

4.7%

6.2%8.2%

9.6%8.8%

4.3%

9.8%

80

85

90

95

100

105

110

1978 1979 2003 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014:Q3

0%

3%

6%

9%

12%

15%

18%

Combined Ratio ROE*

Combined Ratios Must Be Lower in Today’s DepressedInvestment Environment to Generate Risk Appropriate ROEs

A combined ratio of about 100 generates an ROE of ~7.0% in 2012/13, ~7.5% ROE in 2009/10,

10% in 2005 and 16% in 1979

Lower CATs helped ROEs

in 2013

Page 68: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Underwriting Gain (Loss)1975–2014*

* Includes mortgage and financial guaranty insurers in all years.

Sources: A.M. Best, ISO; Insurance Information Institute.

Large Underwriting Losses Are NOT Sustainable in Current Investment Environment

-$55

-$45

-$35

-$25

-$15

-$5

$5

$15

$25

$35

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14

Cumulative underwriting deficit from 1975 through

2013 was $493B

($ Billions) Underwriting profit in 2014

totaled $12.3B

High cat losses in 2011 led to the highest

underwriting loss since 2002

Page 69: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Source: A.M. Best; Barclays research for estimates.

Reserve Change

P/C Insurance Loss Reserve Development, 1992 – 2016E*

Reserve releases are expected to gradually taper off, but will

continue to benefit the bottom line and combined ratio through

at least 2016

Page 70: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

70

Policyholder Surplus, 2006:Q4–2014:Q4

Sources: ISO, A.M .Best.

($ Billions)

$487.1

$496.6

$512.8

$521.8

$478.5

$455.6

$437.1 $463.0 $

490.8 $511.5 $

540.7

$530.5

$544.8

$559.2

$559.1

$538.6

$550.3

$567.8

$583.5

$586.9 $607.7

$614.0

$624.4 $

653.3

$671.6

$673.9

$674.7

$662.0

$570.7

$566.5

$505.0

$515.6

$517.9

$400

$450

$500

$550

$600

$650

$700

06:Q

4

07:Q

1

07:Q

2

07:Q

3

07:Q

4

08:Q

1

08:Q

2

08:Q

3

08:Q

4

09:Q

1

09:Q

2

09:Q

3

09:Q

4

10:Q

1

10:Q

2

10:Q

3

10:Q

4

11:Q

1

11:Q

2

11:Q

3

11:Q

4

12:Q

1

12:Q

2

12:Q

3

12:Q

4

13:Q

1

13:Q

2

13:Q

3

13:Q

4

14:Q

1

14:Q

2

14:Q

3

14:Q

4

2007:Q3Pre-Crisis Peak

Surplus as of 12/31/14 stood at a record high $674.7B

2010:Q1 data includes $22.5B of

paid-in capital from a holding

company parent for one insurer’s

investment in a non-insurance

business .

The industry now has $1 of surplus for every $0.74 of NPW,close to the strongest claims-paying status in its history.

Drop due to near-record 2011 CAT losses

The P/C insurance industry entered 2015in very strong financial condition.

Page 71: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

US P/C Insurance Industry Excess Capital Position: 1994–2016E

Source: Barclays Research estimates.

Su

rplu

s R

ed

un

dan

cy (

Defi

cie

ncy)

The Industry’s Strong Capital Position Suggests Insurers Are in a Good Position to Increase Risk Appetite, Repurchase Shares

and Pursue Acquisitions

Perc

en

t R

ed

un

dan

cy (

Defi

cie

ncy)

Barclay’s suggests that surplus is approximately

$200B (~30%)

Page 72: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

72

-5%

0%

5%

10%

15%

20%

25%

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

Net Premium Growth (All P/C Lines): Annual Change, 1971—2014

(Percent)

1975-78 1984-87 2000-03

Shaded areas denote “hard market” periodsSources: A.M. Best (1971-2013), ISO (2014), Insurance Information Institute.

Net Written Premiums Fell 0.7% in 2007 (First Decline

Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3-Year Decline Since 1930-33.

2014: 4.1%

2013: 4.4%

2012: +4.2%

Page 73: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

-20%

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

26

28

30

32

34

36

38

40

42

44

46

48

50

52

54

56

58

60

62

64

66

68

70

72

74

76

78

80

82

84

86

88

90

92

94

96

98

00

02

04

06

08

10

12

14

Note: Data through 1934 are based on stock companies only. Data include state funds beginning in 1998.

Source: A.M. Best; Insurance Information Institute.

Economic Shocks,

Inflation:

1976: 22.0%

Tort Crisis

1985/86: 22.2%

Post-9/11

2002:15.3%

Twin

Recessions;

Interest Rate

Hikes

1987: 3.7% Great

Recession:

2010: -4.9%

ROE

2014 4.1%

NPW Premium Growth: Peaks & Troughs in the P/C Insurance Industry, 1926 – 2014

Great Depression

1932: -15.9% max drop

Post WW II Peak:

1947: 26.2%

Start of WW II

1941: 15.8%

1950-70: Extended period of stability in growth and

profitability. Low interest rates, low inflation, “Bureau” rate regulation all played a role

1970-90: Peak premium growth was much higher in this period while troughs were comparable. Rapid inflation, economic

volatility, high interest rates, tort environment all played roles

1988-2000: Period of

inter-cycle stability

2010-20XX? Post-

recession period of

stable growth?

Page 74: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

35%

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14E

Economic Shocks,

Inflation:

1976: 22.2%Tort Crisis

1986: 30.5%

Post-9/11

2002: 22.4%

Great

Recession:

2009: -9.0%

ROE

2014E 4.0%

Commercial Lines NPW Premium Growth:1975 – 2014E

Recessions:

1982: 1.1%

Commercial lines is prone to more cyclical volatility that personal

lines. Recently, growth has stabilized in the 4% to 5% range.

1988-2000: Period of

inter-cycle stability

2010-20XX? Post-

recession period of

stable growth?

Note: Data include state funds beginning in 1998.

Source: A.M. Best; Insurance Information Institute.

Post-Hurricane

Andrew Bump:

1993: 6.3%

Post Katrina

Bump:

2006: 7.7%

Page 75: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

75

Direct Premiums Written: Comm. LinesPercent Change by State, 2007-2013

91

.1

42

.1

41

.4

33

.7

26

.3

25

.8

23

.6

19

.1

15

.6

14

.0

11

.3

10

.0

9.8

6.8

6.7

6.5

4.1

3.2

3.1

3.0

2.7

2.2

2.0

1.7

1.3

0.6

0

10

20

30

40

50

60

70

80

90

100

ND

OK

SD

VT

NE IA

KS ID AK

TX

WY

MN IN AR

TN W

I

OH

MA

CT

NM LA

MS

NJ

NY

US

MO

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LLC.; Insurance Information Institute.

Top 25 States

Only 30 states showed any

commercial lines growth from 2007

through 2013

Growth Benchmarks: Commercial

US: 1.3%

Page 76: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

76

Direct Premiums Written: Comm. LinesPercent Change by State, 2007-2013

0.5

0.4

0.2

0.1

-0.5

-0.8

-0.9

-1.0

-1.1

-1.1

-1.9

-2.0

-2.1

-2.7

-3.3

-3.7

-4.3

-4.9

-10

.7

-11

.4

-11

.7

-12

.6

-12

.7

-13

.6

-22

.4

-25

.1

-30

-25

-20

-15

-10

-5

0

5

MD

NH

PA

CO IL

WA

VA

KY

NC

ME RI

MI

SC AL

GA

CA

UT

DC

OR

MT HI

DE

FL

AZ

WV

NV

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

Sources: SNL Financial LLC.; Insurance Information Institute.

States with the poorest performing economies also produced the most negative

net change in premiums of the past 6 years

Nearly half the states have yet to see commercial lines premium

volume return to pre-crisis levels

Page 77: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

77

Direct Premiums Written: Workers’ CompPercent Change by State, 2007-2013*

32

.9

30

.8

24

.3

21

.5

13

.4

11

.5

11

.0

10

.6

8.1

4.8

4.5

3.0

1.5

-0.3

-0.6

-1.0

-2.3

-2.4

-2.9

-3.0

-3.7

-4.1

-5.7

-5.8

-8.0

-15

-10

-5

0

5

10

15

20

25

30

35

OK IA

SD

NY

CA

CT

NJ

KS

NE IN MI

VT

MN

DC WI

IL

NH

US

NM TX

PA

VA

MD

TN

AR

Pe

ce

nt

ch

an

ge

(%

)

*Excludes monopolistic fund states: ND, OH, WA, WY as well as WV, which transitioned to a competitive structure during this period.

Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 States

Only 13 states showed positive growth in the workers comp line from 2007 – 2013 (up from just 5 through 2012), the result of large job and payroll losses and a soft

market. Even through 2014, fewer than half the states will have recouped DPW losses

Page 78: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

78

Direct Premiums Written: Worker’s CompPercent Change by State, 2007-2013*

-8.1

-8.4

-8.7

-8.8

-11

.1

-11

.3

-12

.0

-14

.7

-15

.3

-15

.4

-16

.0

-16

.3

-17

.1

-22

.1

-23

.0

-26

.5

-27

.5

-32

.5

-33

.3

-33

.5

-43

.8

-71

.0

-80-75-70-65-60-55-50-45-40-35-30-25-20-15-10-50

MS

MA RI

GA

NC

AK ID

CO LA

ME AZ

MO

SC AL

KY

UT

FL

OR

DE HI

NV

MT

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

*Excludes monopolistic fund states: ND, OH, WA, WY as well as WV, which transitioned to a competitive structure during this period.

Sources: SNL Financial LC.; Insurance Information Institute.

States with the poorest performing economies also produced some of the most

negative net change in premiums of the past 6 years

Page 79: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

INVESTMENTS: THE NEW REALITY

79

Investment Performance is a Key Driver of Profitability

Low Yields Have an Especially Large Influence on Profitability of

Long-Tailed Lines Like WC79

Page 80: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Property/Casualty Insurance Industry Investment Income: 2000–20141

$38.9$37.1 $36.7

$38.7

$54.6

$51.2

$47.1 $47.6$49.2

$48.0 $47.3$46.2

$39.6

$49.5

$52.3

$30

$40

$50

$60

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14

Due to persistently low interest rates,investment income fell in 2012, 2013 and 2014.

1 Investment gains consist primarily of interest and stock dividends. *Sources: ISO; Insurance Information Institute.

($ Billions)Investment earnings are still below their 2007 pre-crisis peak

Page 81: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Distribution of Invested Assets: P/C Insurance Industry, 2013

Stocks, 22%

Bonds, 62%All Other, 10%

Cash, Cash Equiv. &

ST Investments, 6%

Source: Insurance Information Institute Fact Book 2015, A.M. Best.

Total Invested Assets =

$1.5 Trillion

$ Billions

Page 82: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

82

U.S. Treasury Security Yields:A Long Downward Trend, 1990–2015*

*Monthly, constant maturity, nominal rates, through April 2015.

Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institute.

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15

Recession2-Yr Yield10-Yr Yield

Yields on 10-Year U.S. Treasury Notes have been essentially below 5% for a full decade.

Since roughly 80% of P/C bond/cash investments are in 10-year or shorter durations, most P/C insurer portfolios will have low-yielding bonds for years to come.

U.S. Treasury yields plunged to historic lows in 2013. Longer-

term yields rebounded then sank fell again.

82

Page 83: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

83

Treasury Yield Curves: Pre-Crisis (July 2007) vs. April 2015

0.02% 0.02% 0.09%0.23%

0.54%

1.69%1.94%

4.82%4.96% 5.04% 4.96%

4.82% 4.82% 4.88% 5.00% 4.93% 5.00%5.19%

1.35%

0.87%

2.59%2.33%

0%

1%

2%

3%

4%

5%

6%

1M 3M 6M 1Y 2Y 3Y 5Y 7Y 10Y 20Y 30Y

April 2015 Yield Curve

Pre-Crisis (July 2007)

Treasury yield curve remains near its most depressed level

in at least 45 years. Investment income is falling as a result. Even when the Fed begins to raise rates, yields unlikely to return to

pre-crisis levels anytime soon

The Fed Is Actively is Signaling that it Is Like to Begin to Raise Rates But No Sooner than June and Probably Later

Source: Federal Reserve Board of Governors; Insurance Information Institute.

Page 84: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Book Yield on Property/Casualty Insurance Invested Assets, 2007–2016F

4.42

4.19

3.95

3.71

3.283.20

3.13

3.74

3.52

3.38

3.0

3.2

3.4

3.6

3.8

4.0

4.2

4.4

4.6

07 08 09 10 11 12 13 14E 15F 16F

The yield on invested assets continues to decline as returns on maturing bonds generally still exceed new money yields. The end of the Fed’s QE program in Oct. 2014 should allow some increase

in longer maturities while short term interest rate increases are unlikely until mid-to-late 2015

Sources: Conning.

(Percent)

Book yield in 2014 is down 114 BP from pre-crisis levels

Page 85: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

85

-1.8

%

-1.8

%

-2.0

%

-3.6

%

-3.3

%

-3.3

%

-3.7

%

-4.3

%

-5.2

%

-5.7

%

-7.3%

-1.9

%

-2.1

%

-3.1

%

-8%

-7%

-6%

-5%

-4%

-3%

-2%

-1%

0%

Per

sona

l Lin

es

Pvt P

ass

Aut

o

Per

s Pro

p

Com

mer

cial

Com

ml A

uto

Cre

dit

Com

m P

rop

Com

m C

as

Fidel

ity/S

uret

y

War

rant

y

Sur

plus

Lin

es

Med

Mal

WC

Rei

nsur

ance

**

Lower Investment Earnings Place a Greater Burden on Underwriting and Pricing Discipline

*Based on 2008 Invested Assets and Earned Premiums

**US domestic reinsurance only

Source: A.M. Best; Insurance Information Institute.

Reduction in Combined Ratio Necessary to Offset 1% Decline in Investment Yield to Maintain Constant ROE, by Line*

85

Page 86: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

86

Interest Rate Forecasts: 2015 – 2021

1.4

%

2.7

%

3.2

%

3.3

%

3.4

%

3.4

%

3.2

%

2.8

%

1.8

%

2.4

%

2.6

%

2.3

%

3.1

%

3.9

% 4.2

%

4.3

%

4.3

%

4.3

%

0.1

%

0.1

%

0.1

%

0.1

%

0.1

%

0.3

%

0%

1%

1%

2%

2%

3%

3%

4%

4%

5%

5%

10

11

12

13

14

15

F

16

F

17

F

18

F

19

F

20

F

21

F

10

11

12

13

14

15

F

16

F

17

F

18

F

19

F

20

F

21

F

A Full Normalization of Interest Rates Is Unlikely Until 2018 or Later, More than a Decade After the Onset of the Financial Crisis

Yield (%)

Sources: Federal Reserve Board of Governors (historical); Blue Chip Economic Indicators (4/15 for 2015 and 2016; for 2017-2021 3/15 issue); Insurance Info. Institute.

3-Month Treasury 10-Year Treasury

The Fed is expected to

begin raising short-term rates in mid-2015, but

this timeline could easily slip to late 2015 or

even 2016The end of the Fed’s QE program in 2014 and a

stronger economy have yet to push longer-term

yields higher

Page 87: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

87

P/C Insurer Net Realized Capital Gains/Losses, 1990-2014

Sources: A.M. Best, ISO, Insurance Information Institute.

$2

.88

$4

.81

$9

.89

$9

.82

$1

0.8

1 $1

8.0

2

$1

3.0

2

$1

6.2

1

$6

.63

-$1

.21

$6

.61

$9

.13

$9

.70

$3

.52 $8

.92

-$7

.90

$5

.85

$7

.04

$6

.18

$1

1.3

7

$1

0.0

6

-$1

9.8

1

$9

.24

$6

.00

$1

.66

-$25

-$20

-$15

-$10

-$5

$0

$5

$10

$15

$20

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14

Insurers Posted Net Realized Capital Gains in 2010 - 2014 Following Two Years of Realized Losses During the Financial Crisis. Realized Capital

Losses Were a Primary Cause of 2008/2009’s Large Drop in Profits and ROE

($ Billions)Realized capital gains rose

sharply as equity markets rallied in 2013-14

Page 88: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Property/Casualty Insurance Industry Investment Gain: 1994–20141

$35.4

$42.8$47.2

$52.3

$44.4

$36.0

$45.3$48.9

$59.4$55.7

$64.0

$31.7

$39.2

$53.4$56.2

$54.2

$58.7

$56.2

$58.0

$51.9

$56.9

$0

$10

$20

$30

$40

$50

$60

$70

94 95 96 97 98 99 00 01 02 03 04 05* 06 07 08 09 10 11 12 13 14

Total Investment Gains Were Relatively Flat in 2014 as Low Interest Rates Pressured Investment Income but Realized Capital Gains Remained Robust

1 Investment gains consist primarily of interest, stock dividends and realized capital gains and losses.* 2005 figure includes special one-time dividend of $3.2B; Sources: ISO; Insurance Information Institute.

($ Billions)

Investment gains in 2014 dropped slightly (-4.3%) from the post-crisis high

reached in 2013

Page 89: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

-50%

-40%

-30%

-20%

-10%

0%

10%

20%

30%

40%

50%

60%

50

52

54

56

58

60

62

64

66

68

70

72

74

76

78

80

82

84

86

88

90

92

94

96

98

00

02

04

06

08

10

12

14

*Through May 28, 2015.

Source: NYU Stern School of Business: http://pages.stern.nyu.edu/~adamodar/New_Home_Page/datafile/histretSP.html Ins. Info. Inst.

Tech Bubble

Implosion

Financial

Crisis

Annual Return

Energy Crisis

2014:

13.5%

S&P 500 Index Returns, 1950 – 2015*

Fed Raises Rate

Volatility is endemic to stock markets—and may be increasing—but there is no persistent

downward trend over long periods of time

Page 90: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Workers Compensation Operating Environment

90

Workers Comp Results Have Improved Substantially in Recent Years

Can Gains Be Maintained?

90

Page 91: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Workers Compensation Combined Ratio: 1994–2014P

10

2.0

97

.0 10

0.0

10

1.0

11

2.6

10

8.6

10

5.1

10

2.7

98

.5

10

3.5

10

4.5 1

10

.6 11

5.0

11

5.0

10

8.0

10

1.0

98

.0

12

1.7

10

7.0

11

5.3

11

8.2

80

85

90

95

100

105

110

115

120

125

130

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14P

Workers Comp Results Began to Improve in 2012. Underwriting Results Deteriorated Markedly from 2007-2010/11 and Were the Worst They Had Been in a Decade.

Sources: A.M. Best (1994-2009); NCCI (2010-2014P) and are for private carriers only; Insurance Information Institute.91

WC results have improved markedly

since 2011

Page 92: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

10

9.4

11

0.2

11

8.8

10

9.5

11

2.5

11

0.2

10

7.6

10

4.1

10

9.7

11

0.2

10

2.5 1

05

.4

91

.1

93

.6

10

4.2

98

.9

10

2.4

10

7.9

10

3.5

94

.7

95

.5

98

.1

10

2.0

11

1.1

11

2.3

12

2.3

90

95

100

105

110

115

120

125

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

E

15

F

Co

mm

erc

ial L

ine

s C

om

bin

ed

Ra

tio

Source: A.M. Best (1990-2013); Conning (2014E-2015F) Insurance Information Institute.

Commercial Lines Combined Ratio, 1990-2015F*

Commercial lines underwriting

performance in 2013-14 benefited from favorable

rate environment, low cats, modest loss cost trends and prior year

reserve releases

92

Page 93: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

93

States with Highest and Lowest WC Combined Ratios for AY 2013

113

90 89 8985 84

95

132122

116 113

0

20

40

60

80

100

120

140

US OR ME MD RI CO AK AR OK TX WV

There is Enormous Variation in Accident Year Combined Ratios Across States

Growth (%)

MD had the 3rd

highest AY combined ratio

in the US in 2013

Source: NCCI (2015 Regulatory and Legislative Trends Workshop, May 14, 2015); Insurance Information Institute.

5 Highest 5 Lowest

Page 94: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

118

111

93

101

110

115 115

109

102

137

116

106

129

138

98

101

103

107110

122

115115

124

102

117

103102

121

115

133

80

90

100

110

120

130

140

150

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14p

Private Carriers State Funds

WC Net Combined Ratios: Private Carriers vs. State Funds, 2000 – 2014p

Average: 2000-2014p

Private Carriers: 107.7

State Funds: 118.2

Source: NCCI (2015 Regulatory and Legislative Trends Workshop, May 14, 2015); Insurance Information Institute.

Page 95: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

15

.2 16

.0 16

.7

16

.9

16

.5 17

.3

17

.6

16

.5

15

.6

11

.6

10

.7

10

.9

11

.2 12

.2

12

.5 13

.8

14

.1

11

.0

13

.0

14

.7

11

.9

0

2

4

6

8

10

12

14

16

18

20

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

p

Source: NCCI analysis based on Annual Statement data.

Investment Gain on Insurance Transactions Includes Other Income.

Averages reflect the following adjustments: 1990-91: adjusted to include realized capital gains to be consistent with 1992 and

subsequent years; 2013: adjusted to exclude a material realized gain resulting from a single company transaction that involved

corporate restructuring.

Average (1994-2014): 14.1%

95

WC Investment Gain on Insurance Transactions: 5-Year Moving Average

PRIVATE CARRIERSPERCENT

Page 96: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

-4.2

-8.6

-3.2

7.5

12

.7

19

.9

17

.5

18

.5

7.5

4.1

3.2

10

.3

16

.7

11

.3

8.1

0.5

-0.2

-0.1

5.1

13

.5

14

.0

0.7

0.1

3.2

-10

.0

-15

-10

-5

0

5

10

15

20

25

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

**

14

p

Source: NCCI analysis based on Annual Statement data.

Investment Gain Equals 1.00 minus (Combined Ratio less Investment Gains on Insurance Transactions and Other Income).

Averages reflect the following adjustments: 1990-91: adjusted to include realized capital gains to be consistent with 1992 and

subsequent years; **2013: adjusted to exclude a material realized gain resulting from a single company transaction that involved

corporate restructuring. Excluding the adjustment the operating gain is 17.7%.

Average (1994-2014p):

5.9%

96

WC Pretax Operating Gain

PRIVATE CARRIERSPERCENT

Page 97: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

2

5

10

15

18

20 2

1

18

15

2

9

10 1

1

13

11

10

6

9

12

4

0

5

10

15

20

25

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

Source: NCCI analysis based on Annual Statement data.

Considers all reserve discounts as deficiencies.

2014 Tabular Discount Is $4.6 Billion

97

Workers Compensation Loss and LAE Net Reserve Deficiencies, 1995 - 2014

PRIVATE CARRIERS

33%

8%

Percent of CY

Total Reserves

As Reported

$ Billions

Page 98: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Workers Compensation Premium: Fourth Consecutive Year of IncreaseNet Written Premium

31.0 31.3 29.8 30.5 29.126.3 25.2 24.2 23.3 22.3

25.0 26.129.2

31.134.7

37.8 38.6 37.633.8

30.3 29.932.3

35.136.9 38.5

35.3 35.734.3

35.433.6

30.128.5

26.9 25.9 25.0

28.6

32.1

37.7

42.3

46.547.8

46.544.3

39.3

34.6 33.8

36.4

39.541.8

44.2

0

10

20

30

40

50

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14P

State Funds ($ B)

Private Carriers ($ B)

Pvt. Carrier NWP growth was +4.3% in 2014, +5.1% in 2013 and 8.7% in 2012

$ Billions

Calendar Yearp Preliminary

Source: NCCI from Annual Statement Data.

Includes state insurance fund data for the following states: AZ, CA, CO, HI, ID, KY, LA, MD, MO, MT, NM, OK, OR, RI, TX, UT.

Each calendar year total for State Funds includes all funds operating as a state fund that year.

Page 99: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

99

2014 Workers Compensation Direct Written Premium Growth, by State*

PRIVATE CARRIERS: Overall 2014 Growth = +4.6%

*Excludes monopolistic fund states (in gray): OH, ND, WA and WY.

Source: NCCI.

While growth rates

varied widely, most

states experienced

positive growth in

2014

Page 100: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

100

2013 Workers Compensation Direct Written Premium Growth, by State*

PRIVATE CARRIERS: Overall 2013 Growth = +5.4%

*Excludes monopolistic fund states (in white): OH, ND, WA and WY.

Source: NCCI.

While growth rates varied widely, all states

experienced positive growth in 2013

Page 101: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

101

Workers Compensation Components of Written Premium Change, 2013 to 2014

Written Premium Change from 2013 to 2014

Net Written Premium—Countrywide +4.6%

Direct Written Premium—Countrywide +4.6%

Direct Written Premium—NCCI States +4.5%

Components of DWP Change for NCCI States

Change in Carrier Estimated Payroll +4.7%

Change in Bureau Loss Costs and Mix -1.4%

Change in Carrier Discounting +0.4%

Change in Other Factors +0.8%

Combined Effect +4.5%

Sources: Countrywide: Annual Statement data.

NCCI States: Annual Statement Statutory Page 14 for all states where NCCI provides ratemaking services.

Components: NCCI Policy data.

Growth is now almost entirely payroll driven

Page 102: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

102

WC Approved or Filed and Pending Change in NCCI Premium Level by State

Latest Change for Voluntary Market

*Excludes monopolistic fund states (in gray): OH, ND, WA and WY.

Source: NCCI.

While growth rates

varied widely, most

states experienced

positive growth in

2014

Page 103: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

103

WC Approved or Filed and Pending Change in NCCI Premium Level by State

Note: Premium level changes are approved changes are approved or filed and pending changes in advisory rates, loss costs and rating values as of

4/24/15 as filed by applicable rating organization, relative to those previously approved. SC is filed and pending. IN and NC are in cooperation with

state rating bureaus.

Source: NCCI.

Latest Change for Voluntary Market

Excludes Law-Only Filings

The majority of states experienced decreases in

rates/loss costs over

Page 104: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

WC Approved Changes in Bureau Premium Level (Rates/Loss Costs)

12.1

7.4

10.0

2.9

-6.4

-3.2

-6.0

-8.0

-5.4

-2.6

3.5

1.2

4.9

6.6

-6.0-6.5

-8.8-7.8

-3.2-2.1

-1.2

0.4

8.4

2.2

0.5

-2.2

-10

-5

0

5

10

15

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15p

Percent

Calendar Year

Cumulative

1990–1993

+36.3%

Cumulative 2000–2003

+17.1%

Cumulative 2004–2011

-30.8%

Cumulative 1994–1999

-27.8%

*States approved through 4/24/15.

Note: Bureau premium level changes are countrywide approved changes in advisory rates, loss costs and assigned risk rates as filed by applicable

rating organization, relative to those previously approved.

Source: NCCI.

By Effective Date for Total Market

Approved rates/loss costs are down for the first time since 2010

Cumulative 2011–2014

+11.8%

Page 105: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

105

WC COST DRIVERS

Medical and Indemnity Factors

105

Page 106: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Workers Compensation Lost-Time Claim Frequency Declined in 2014

106

-4.4

-9.2

0.3

-6.5

-4.5

0.5

-3.9

-2.3

-4.5

-6.9

-4.5 -4.1 -3.7

-6.6

-4.5

-2.2

-4.3-4.9

10.6

-3.8

-6

-2.9-2.0

3.6

-0.8

-10

-8

-6

-4

-2

0

2

4

6

8

10

12

92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14p

Indicated

Adjusted*

Frequency Change: 2007—2012

Contracting: 7.97.1 -9.3%

Manufacturing: 13.612.0 -11.8%

Percent

Accident Year*Adjustments primarily due to significant audit activity.

2014p: Preliminary based on data valued as of 12/31/2014.

Source: NCCI Financial Call data, developed to ultimate and adjusted to current wage an voluntary loss cost level; Excludes high deductible

policies; 1994-2013: Based on data through 12/31/13. Data for all states where NCCI provides ratemaking services, excluding WV.

Frequency is the number of lost-time claims per $1M pure premium at current wage and voluntary loss cost level

Cumulative Change of –51.1%

(1994–2013 adj.)

Page 107: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

$9

.8

$9

.5

$9

.2

$9

.7

$9

.8

$1

0.4

$1

1.2

$1

2.2

$1

3.5

$1

4.8

$1

6.1

$1

6.6

$1

7.4

$2

2.3

$2

2.5

$2

2.2

$2

2.2

$2

2.6

$2

3.6

$1

8.1

$1

7.5

$1

9.2

$2

0.8

$2

1.9

+0.0%

-2.5%+1.0%+9.1% +1.3%

+5.9%+3.1%

+1.0%+4.6%+3.1%

+9.2%

+10.1%

+10.1%

+9.0%

+7.7%+5.9%

+1.7%+4.9%-2.8%-3.1%+1.0%

+6.6%

5

7

9

11

13

15

17

19

21

23

25

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14p

Indemnity

Claim Cost ($ 000s)

Accident Year

Workers Comp Indemnity Claim Costs: Modest Increase in 2014

Average indemnity costs per claim were up 4% in

2014 to $23,600, the largest increase since 2008

Average Indemnity Cost per Lost-Time Claim

+4%+1.9%

Cumulative Change = 141%

(1991-2014p)

2014p: Preliminary based on data valued as of 12/31/2014.

1991-2013: Based on data through 12/31/2013, developed to ultimate

Based on the states where NCCI provides ratemaking services including state funds, excluding WV; Excludes high deductible policies.

Page 108: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

4.2%

5.2%5.6%

4.7%

6.3%

2.3%

1.1%

4.7% 4.6%

2.7%

1.1%

5.9%

7.7%

9.0%

10.1%

4.6%

5.9%

6.6%

9.1%

1.9%4.3%

2.7%

3.0%3%2.9%

2.3%

1.1%3.5%

3.6% 3.1%

1.0%

0%

1.3%1.0%

-2.5%

1.0%

1.7%

10.1%

9.2%

3.1%

-4%

-2%

0%

2%

4%

6%

8%

10%

12%

95 97 99 01 03 05 07 09 11 13

Change in CPS Wage Change in Indemnity Cost per Lost-Time Claim

WC Indemnity Severity vs. Wage Inflation, 1995 -2014p

2014p: Preliminary based on data valued as of 12/31/2014; 1991-2010: Based on data through 12/31/2010, developed to ultimate. Based on the states

where NCCI provides ratemaking services. Excludes the effects of deductible policies. CPS = Current Population Survey.

Source: NCCI

Annual Change 1994–2014

Indemnity Claim Sev.: +4.6

US Avg. Weekly Wage: +3.4%

Indemnity severities usually

outpace wage gains

WC indemnity severity turned

positive again in 2011

Page 109: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

109

States with Top 5 Highest Approved Indemnity Loss Ratio Trend*

0.0%

-0.5%

-1.0%

-1.5%

-2.0%

-3%

-2%

-2%

-1%

-1%

0%

IA CT, IN, NH GA, LA, NC DC, MD, MI, OR,

VT

FL, ME, NE, SC**

Indemnity Trend (%)

MD has among the “highest”

indemnity loss ratio trends,

though the figure is still negative

*NCCI states only. Filings with effective dates between 10/1/14 and 9/1/15.

Source: NCCI (2015 Regulatory and Legislative Trends Workshop, May 14, 2015); Insurance Information Institute.

2014-2015 Rate Filing Season*

Page 110: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Workers Compensation Medical Severity:Moderate Increase in 2014

110

Accident Year

Annual Change 1991–1993: +1.9%

Annual Change 1994–2001: +8.9%

Annual Change 2002–2010: +6.0%

Average Medical Cost per Lost-Time ClaimMedical

Claim Cost ($000s)

$8

.1

$8

.2

$8

.1

$8

.8

$9

.1

$9

.8

$1

0.8

$11

.7

$1

2.9

$1

3.9

$1

5.7

$1

7.1

$1

8.4

$1

9.4

$2

0.9

$2

2.1

$2

3.4

$2

5.0

$2

6.0

$2

6.1

$2

6.8

$2

7.4

$2

8.3

$2

9.4

+6.8%+1.3%-2.1%+9.0%+5.1%

+7.4%+10.1%

+8.3%

+10.6%+7.3%

+13.5%

+8.8%

+7.7%+5.4%

+7.8%

+5.8%

+5.9%

+6.9%+4.0%+0.5%

+2.4%+2.4%

+3.2%+4%

5

10

15

20

25

30

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14p

2014p: Preliminary based on data valued as of 12/31/2014.

1991-2013: Based on data through 12/31/2013, developed to ultimate

Based on the states where NCCI provides ratemaking services including state funds, excluding WV; Excludes high deductible policies.

Cumulative Change = 263%

(1991-2014p)

Accident Year

Medical severity for lost time claims was up 4% in 2014, the

largest increase since 2009

Page 111: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

111

Workers Comp Change in Medical Severity by State, Avg. Annual Change, 2009-2013

Percent

Source: NCCI’s Analysis of Frequency and Severity of Claims Across the Country as of 12/31/13 on ncci.com.

Values reflect methodology and state data underlying the most recent rate/lost cost filing.

TX changes are for the years 2010-2013.

While growth rates

varied widely, most

states experienced

positive growth in

2014

The change in lost-time medical severities from 2009-2013 ranged from a low of -6% to a high of 9%

Page 112: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

112

States with Top 5 Lowest Approved Medical Loss Ratio Trend*

-0.5%

-1.0%

-1.5%

-3.0%

-3.5%-4%

-4%

-3%

-3%

-2%

-2%

-1%

-1%

0%

GA, KS, MD, NM,

VT

AR, MS, NV, OK,

OK, SC**, UT

AL, DC, ME KY TX

Indemnity Trend (%)

MD has among the lowest

indemnity loss ratio trends

*NCCI states only. Filings with effective dates between 10/1/14 and 9/1/15.

Source: NCCI (2015 Regulatory and Legislative Trends Workshop, May 14, 2015); Insurance Information Institute.

2014-2015 Rate Filing Season*

Page 113: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

113

Annual Inflation Rates, (CPI-U, %),1990–2016F

2.82.6

1.51.9

3.3 3.4

1.3

2.52.3

3.0

3.8

2.8

3.8

-0.4

1.6

3.2

2.1

1.51.7

0.2

2.2

2.9

2.4

3.23.0

5.14.9

-1.0

0.0

1.0

2.0

3.0

4.0

5.0

6.0

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators, 5/15 (forecasts).

Slack in the U.S. economy and falling energy prices suggests that inflationary pressures should remain subdued for an extended

period of times

Annual Inflation Rates (%)

Inflation peaked at 5.6% in August 2008 on high energy and commodity crisis. The recession and the collapse of the

commodity bubble reduced inflationary pressures in 2009/10

Inflationary expectations have slipped

(due in part to falling energy

costs) allowing the Fed to

maintain low interest rates

Page 114: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Workers CompensationChange in Medical Severity Comparison to Change in Medical Consumer Price Index (CPI)

5.1

7.4

10.1

8.3

10.6

7.3

13.5

8.8

7.7

5.4

7.8

5.8 5.9

6.9

4.0

0.5

2.4 2.4

34.0

4.5

3.5

2.83.2

3.54.1

4.6 4.7

4.04.4 4.2 4.0

4.4

3.73.2 3.4

3.03.7

3 2.4

0

2

4

6

8

10

12

14

16

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14p

Change in Lost-Time Medical Claim Severity

Change in US Medical CPI

Percent Change

Year

Average Annual Change: 1994—2014

Lost-Time Medical Severity: +6.4%

US Medical CPI: +3.7%

2014p: Preliminary based on data valued as of 12/31/2014.

Sources: Severity: 995-2013: Based on data through 12/31/2013, developed to ultimate

Based on the states where NCCI provides ratemaking services including state funds, excluding WV; Excludes high deductible policies.

US Medical CPI: US Bureau of Labor Statistics.

Page 115: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

4.5%

3.5%

2.8%3.2%

3.5%4.1%

4.6% 4.7%

4.0%4.4% 4.2% 4.0%

4.4%

3.7%3.2% 3.4%

2.5% 2.4%

5.1%

7.4%

10.1%10.6%

13.5%

5.4%

7.8%

5.9%

6.8%

4.0% 4.0%

3.0%3.7%

3.2%

2.4%2.4%

0.5%

5.8%

8.8%

7.7%

7.3%

8.3%

0%

2%

4%

6%

8%

10%

12%

14%

16%

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14p

Change in Medical CPI

Change Med Cost per Lost Time Claim

WC Medical Severity Generally Outpaces the Medical CPI Rate

Sources: Med CPI from US Bureau of Labor Statistics, WC med severity from NCCI based on NCCI states.

Average annual increase in WC medical severity from 1995 through 2014 was well above the medical CPI (6.4% vs. 3.7%), but the gap has narrowing. Lost-time medical

severities appear to on the rise again.

Page 116: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

-1%

0%

1%

2%

3%

4%

5%

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14*

Change in Medical CPI CPI-All Items

Medical Cost Inflation vs. Overall CPI, 1995 – 2014*

*July 2014 compared to July 2013.

Sources: Med CPI from US Bureau of Labor Statistics, WC med severity from NCCI based on NCCI states.

Average Annual Growth Average

1995 – 2013

Healthcare: 3.8%

Total Nonfarm: 2.4%

Though moderating, medical inflation will continue to exceed inflation in the overall economy

Page 117: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

U.S. Health Care Expenditures,1965–2022F

$42

.0$

46

.3$

51

.8$

58

.8$

66

.2$

74

.9$83.2

$93

.1$

10

3.4

$11

7.2

$13

3.6

$15

3.0

$17

4.0

$195.5

$22

1.7

$25

5.8

$29

6.7

$33

4.7

$36

9.0

$40

6.5

$444.6

$47

6.9

$51

9.1

$58

1.7

$64

7.5

$72

4.3

$79

1.5

$857.9

$92

1.5

$97

2.7

$1,0

27

.4$

1,0

81

.8$

1,1

42

.6$

1,2

08

.9$1,2

86.5

$1,3

77

.2$

1,4

93

.3$

1,6

38

.0$

1,7

75

.4$

1,9

01

.6$

2,0

30

.5$2,1

63.3

$2,2

98

.3$

2,4

06

.6$

2,5

01

.2$

2,6

00

.0$

2,7

00

.7$

2,8

06

.6$2,9

14.7

$3,0

93

.2$

3,2

73

.4$

3,4

58

.3$

3,6

60

.4$

3,8

89

.1$

4,1

42

.4$

4,4

16

.2$

4,7

02

.0$

5,0

08

.8

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

18

19

20

21

22

U.S. health care expenditures have been on a relentless climb for most of the past half century, far outstripping population growth,

inflation of GDP growth

117

From 1965 through 2013, US health care expenditures had

increased by 69 fold. Population growth over the same period increased by a factor of just 1.6. By 2022, health spending will have

increased 119 fold.

$ Billions

Sources: Centers for Medicare & Medicaid Services, Office of the Actuary at http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-

Trends-and-Reports/NationalHealthExpendData/NationalHealthAccountsProjected.html accessed 3/14/14; Insurance Information Institute.

Page 118: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

18

19

20

21

22

National Health Care Expenditures as a Share of GDP, 1965 – 2022F*

Sources: Centers for Medicare & Medicaid Services, Office of the Actuary at http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-

Trends-and-Reports/NationalHealthExpendData/NationalHealthAccountsProjected.html accessed 3/14/14; Insurance Information Institute.

1965

5.8%

Health care expenditures as a share

of GDP rose from 5.8% in 1965 to

18.0% in 2013 and are expected to

reach 19.9% of GDP by 2022

% of GDP

2022 19.9%

1980:

9.2%

1990:

12.5%

2000:

13.8%

2010:

17.9%

Since 2009, heath expenditures as a %

of GDP have flattened out at about 18%--the

question is why and will it last?

Page 119: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

119

WC RESIDUAL MARKETS

WC Residual Markets Remain

Fairly Stable

119

Page 120: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

9

16

1817

22

24

26

2928

8

3 3

5

11

13 1312

10

87

5 5 5

78 8

4

17

24

11

0

5

10

15

20

25

30

35

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

p

Includes pool and direct assignment data for all NCCI-serviced WC residual market pool states.

Source: NCCI, Residual Market Management Summary.

WC Residual Market Share, 1985-2014p

Residual market share is up slightly over the past

few years

120

Percent NCCI-Serviced WC Residual Market Pools

Calendar Year

Page 121: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

17

8

16

6 17

0

16

8

15

9

14

3

12

8

11

2

10

3

10

4

11

7

11

7

11

2

11

4

10

9

10

6

10

5

10

6 11

1

11

4

10

9 11

4

11

4

10

8

10

6

10

611

6

9697 1

00

80

100

120

140

160

180

200

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

p

Includes pool and direct assignment data for all NCCI-serviced WC residual market pool states.

Source: NCCI, Residual Market Management Summary.

WC Residual Market Combined Ratio, 1985-2014p

Residual market combined ratios have

fallen along with voluntary market

combineds

121

Percent NCCI-Serviced WC Residual Market Pools

Calendar Year

Page 122: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

122

Commercial Lines Pricing Trends

Survey Results Suggest Commercial Pricing Has

Flattened Out

122

Page 123: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

123

Average Commercial Rate Change,All Lines, (1Q:2004–1Q:2015)

-3.2

%-5

.9%

-7.0

%-9

.4%

-9.7

% -8.2

%-4

.6% -2

.7%

-3.0

%-5

.3%

-9.6

%

-11

.3%

-11

.8%

-13

.3%

-12

.0%

-13

.5%

-12

.9%

-11

.0%

-6.4

%-5

.1%

-4.9

%-5

.8%

-5.6

%-5

.3%

-6.4

%-5

.2%

-5.4

% -2.9

%

2.7

% 4.4

%4

.3%

3.9

% 5.0

%5

.2%

4.3

%3

.4%

2.1

%1

.5%

-0.5

%0

.1%

-0.7

%-1

.5%-0

.1%

0.9

%

-0.1

%

-16%

-11%

-6%

-1%

4%

9%

1Q

04

2Q

04

3Q

04

4Q

04

1Q

05

2Q

05

3Q

05

4Q

05

1Q

06

2Q

06

3Q

06

4Q

06

1Q

07

2Q

07

3Q

07

4Q

07

1Q

08

2Q

08

3Q

08

4Q

08

1Q

09

2Q

09

3Q

09

4Q

09

1Q

10

2Q

10

3Q

10

4Q

10

1Q

11

2Q

11

3Q

11

4Q

11

1Q

12

2Q

12

3Q

12

4Q

12

1Q

13

2Q

13

3Q

13

4Q

13

1Q

14

2Q

14

3Q

14

4Q

14

1Q

15

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.Source: Council of Insurance Agents & Brokers; Insurance Information Institute

KRW Effect

Pricing as of Q1:2015 had turned (slightly) negative for only the 3rd time in 3 years

(Percent)

Q2 2011 marked the last of 30th

consecutive quarter of price declines

Page 124: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

124

Change in Commercial Rate Renewals, by Account Size: 1999:Q4 to 2015:Q1

Source: Council of Insurance Agents and Brokers; Barclay’s Capital; Insurance Information Institute.

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Percentage Change (%)

Peak = 2001:Q4 +28.5%

KRW : No Lasting Impact

Pricing turned positive in

Q3:2011, the first increase in nearly 8 years

Trough = 2007:Q3 -13.6%

Pricing Turned Negative in Early

2004 and Remained that

way for 7 ½ years

Rate trends are roughly flat, some carriers

reporting small gains, others flat, others small

declines

Page 125: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

125

Cumulative Qtrly. Commercial Rate Changes, by Account Size: 1999:Q4 to 2015:Q1

Source: Council of Insurance Agents and Brokers; Barclay’s Capital; Insurance Information Institute.Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

1999:Q4 = 100Despite several years of gains,

pricing today for midsized accounts is where is was in late 2001 (around 9/11), suggesting

additional rate need going forward, esp. in light of record

low interest rates

Page 126: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Directional Pricing Trend in Large Account P/C Renewals

Early 2009 through Early 2015

Source: Barclays’ Commercial Insurance Buyers Survey. 126

Few accounts are seeing increases

Page 127: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

127

Change in Commercial Rate Renewals, by Line: 2015:Q1

Source: Council of Insurance Agents and Brokers; Insurance Information Institute.

Major Commercial Lines Renewals Were Mixed to Flat in Q1:2015; EPL and Commercial Auto Led the Way

Percentage Change (%)

-0.2%

1.4% 1.5%

2.4%

-4.0%

-2.2% -2.2% -2.1%

-0.7%-0.4%

-5.0%

-4.0%

-3.0%

-2.0%

-1.0%

0.0%

1.0%

2.0%

3.0%

Co

mm

erc

ial

Pro

pe

rty

Bu

sin

ess

Inte

rru

ptio

n

Ge

ne

ral

Lia

bili

ty

Um

bre

lla

Co

nstr

uctio

n

Wo

rke

rs

Co

mp

Su

rety

D&

O

Co

mm

erc

ial

Au

to

EP

L

Employment Practices rate increases are large

than any other line, followed by Commercial

Auto and D&O

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Page 128: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Workers Comp Rate Changes,2008:Q4 – 2015:Q1

Source: Council of Insurance Agents and Brokers; Information Institute.

-5.5

%

-4.6

%

-4.0

%

-4.6

%

-3.7

%

-3.9

%

-5.4

% -3.7

%

-3.4

% -1.6

%

2.6

% 4.1

%

7.5

%

7.4

%

8.3

%

8.1

%

9.0

%

9.8

%

8.3

%

5.8

%

4.9

%

4.1

%

3.1

%

2.3

%

0.7

%

-0.4

%

-8%

-6%

-4%

-2%

0%

2%

4%

6%

8%

10%

12%

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

14

:Q1

14

:Q2

14

:Q3

14

:Q4

15

:Q1

WC rate changes were positive for 15 consecutive quarters, before turning slightly

negative in early 2015

(Percent Change)

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Page 129: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

129

Most accounts are renewing flat or slightly down

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.Source: Council of Insurance Agents & Brokers; Insurance Information Institute

Workers Comp. Quarterly Rate Changes, by Line: 2000:Q1 to 2015:Q1

1999:Q4 = 100

Page 130: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

130

Selected Challenges in the Workers Comp Market

130

A Number of Issues Have Stirred Interest in Workers Compensation in

the First Part of 2015

Page 131: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

131

Challenges Raised in the Workers Comp Line

Opt Out Legislation: Coalition of large employers is

aggressively pushing for legislation that would allow

them to forego purchasing WC coverage in favor of

creating their own programs while also seeking to specify

the criteria for claiming and the size of benefits

Allowed in TX for many years and passed in OK in 2014

Failed in TN in 2015; Lobbying in AL, FL, GA, NC, SC

Challenges to Exclusive Remedy: Assertion that after

reforms in several states the WC “Grand Bargain” has

been breached and that benefits are now insufficient

Objective of trial lawyers is to tap into the tort system

Page 132: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

132

Recent Challenges Raised in theWorkers Comp Line (continued)

ProPublica/NPR Attack Series: “The Demolition of Workers Comp”

(Published in March 2015)

Thesis: WC benefits have been hollowed out and that workers were

often no longer well served by the system

Claims 33 states watered down benefits under the guise of reform

Series relied on a number of anecdotal cases of claimants who

believed they were adversely impacted

I.I.I. made forceful rebuttal focusing on:

Magnitude of insurer payouts to injured workers

Material improvements in workplace safety, in part due to WC

incentives

Benefits of cost controls without compromising outcomes

http://www.iii.org/article/a-letter-to-the-editor-about-workers-compensation

Page 133: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

133

Five Leading WC Proposal Categories to Watch in 2015

Drug Formularies: A few states have formularies and interested is

increasing as studies show formularies can save money

Medical Marijuana: Not priceable (no data). Some states take position

that medical marijuana is not reimbursable (even if legal in state).

Impact on drug-free workplace credit?

Fee Schedules: Most states have fee schedules but 9 still do not. CT,

NC added schedules in 2015, AK expected soon. Failed to introduce

in NH and VA. Cost savings are often significant.

Attorney Fees: Fee caps being challenged. Moving from a fee

schedule to an uncapped “reasonable” fee standard is expected

result in a significant increase in costs. Should fee be paid out of the

award or by insurer/employer?

Opt Out: Effort by some large corporations to restructure WC system

Page 134: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

www.iii.org

Thank you for your timeand your attention!

Twitter: twitter.com/bob_hartwig

Download at www.iii.org/presentations

Insurance Information Institute Online:

134

Page 135: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

APPENDIX:The “On-Demand” Economy

135

Page 136: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

136

The “On-Demand” World is Not New…

Source: Insurance Information Institute.

Companies like Angie’s List

(established in 1995 and going online in 1999)

have been around for decades

The Geek Squad has been

around since 1994…

Peapod sprouted way back in 1989!

Page 137: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

137

…But the “On-Demand” World is Exploding as Is the Demand for “On-Tap” Workers

Source: Insurance Information Institute.

Need something done around the house…Click on

Handy

Hate doing laundry?

Washio will do it for you…

Hate doing just about everything?

Taskrabbit will take on virtually

all your “tasks”…

Page 138: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

138

You Can Live Your Life with the Swipeof a Finger…

Get married…

…Move

…And if it doesn’t work out…

Page 139: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

139

Some Players in the On-Demand Economy Have Become Household Names

…Need a Lyft?

…This ride has taken Wall Street to the

stratosphere

Rent a place…

Page 140: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

Technology and Employment

What Makes the On-Demand Economy Possible?

Why Does It Matter for Insurers?

140

Page 141: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

GLOBAL SHIPMENTS OF SMARTPHONES (MILLIONS)

Smartphones are the

breakthrough technology behind

the on-demand economy

2015: ~50% of adults globally

have a smartphone

2020: About 80% will own one

Page 142: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

0.8%1.7% 1.8%

2.3% 2.3%

18.6%

6.6%6.2%

5.7%6.5%

5.3%

1.6%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

2010 2011 2012 2013 2014 2015*

Growth in Temporary Workers vs. All Nonfarm Employment, 2010-2015*

*Through March 2015.

Source: US Bureau of Labor Statistics , Insurance Information Institute.

Annual Percent Change

Demand for temporary workers has increased 2 to 3 times faster than for workers

overall in recent years

Page 143: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial
Page 144: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

The “On-Demand” (Sharing) Economy

The On-Demand Economy Will Transform the American

Workforce and the P/C Insurance Industry Too

144

Page 145: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

145

On-Demand/Sharing/Peer-to-Peer Economy Impacts Many Lines of Insurance

The “On-Demand” Economy is or will impact many segments of the economy important to P/C insurers

Auto (personal and commercial)

Homeowners/Renters

Many Liability Coverages

Professional Liability

Workers Comp

Many unanswered insurance questions

Insurance solutions are increasingly available to fill the many insurance gaps that arise

Page 146: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

146

The On-Demand Economy and American Workers: What Is Happening? Technology is Fundamentally Transforming How Resources are

Allocated and Used in the Economy

Labor is No Exception to this Transformation

Technology Offers New Opportunities to Match Labor to Jobs

Owners of spare capacity (workers with time and skill) can be paired

at low cost with those with a demand for that time and skill

Bringing together labor and those who employ labor is not new

BUT: Pairing occurs with a speed and breadth never before possible

Witnessing the Demise of the Traditional Understanding of What is Meant by a “Good” Job

Concept born in the Industrial Age (1880-1980), is eroding

Disintermediation of the firm as the place where labor, jobs matched

Accelerating Trends that Started with Labor Strife, Globalization and Automation that Began in the 1970s and 1980s

Page 147: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

147

What’s In Store for the American Worker, Labor Force and Workers Comp

THE NEW AMERICAN WORKER: Two Schools of Thought

OPTIMISTIC OUTLOOK

Technology frees workers from the bonds of centralized, hierarchical

institutions (the firm)

Enhanced coordination of “haves” with “needs” that bypass firms as

intermediaries

Who Benefits?

“Flexers”: People who value or require flexibility in work

arrangements (stay-at-home parents, retirees, students, disabled)

Professionals: People with portable skills that can be offered through

online platforms (semi and high-skilled trades, professional services)

Unemployed/Underemployed: Offers at least some opportunity to

offer and utilize skills and generate income

Sources: Wall Street Journal; The Economist; Insurance Information Institute research.

Page 148: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

148

What’s In Store for the American Worker, Labor Force and Workers Comp PESSIMISTIC OUTLOOK

On-Demand companies are software-driven marketplaces and position themselves as “platforms” rather than “employers”

Enormous valuations (e.g., $40B for Uber on $2B in earnings) reflect the extraction of resources that otherwise would go to benefits, investments in safety, training, etc.

– Uber’s valuation was greater than that of 72% of the S&P500 at YE 2014

– Valued more than Delta Airlines, Kraft Foods, CBS, Macy’s, Hilton, Aflac…

Jobs reduced to freelanced, temporary “gigs”

Low skill workers and those who lack flexibility are left further behind

Workers treated as independent contractors without intrinsic or basic economic rights

What Is Potentially Lost or Compromised?

Stability, Retirement Benefits, Sick Pay, Maternity Leave, Overtime

Health Insurance, Liability Coverage, Workers Comp CoverageSources: Wall Street Journal; The Economist; Fortune; Insurance Information Institute research.

Page 149: Workers Compensation and the New Economy: Trends ...The Economy Will Impact Workers Compensation Growth and Performance 2 Workers Comp Is Among the Fastest Growing Major Commercial

149

Potential Consequences for Insurers

On-Demand Platforms Have Struggled with Concepts of Liability

There Has Been a General Resistance to Assuming Liability or Responsibility Unless Compelled to Do So

Companies Have Sought to Keep as Much Liability as Possible on the Individual Offering their (Contracted) Labor or Resources

Minding the Gap

Traditional insurance will often not cover a worker engaged in offering labor or resources through these platforms

E.g., Auto ins. generally won’t cover you if you while driving for Uber

Home ins. won’t cover for other than occasional rentals of property

Unless self-procured, on-demand worker (independent contactors) will generally have no workers comp recourse if injured on the job

Long Legislative and Court Battles Lie Ahead

Insurance Solutions Becoming More Common

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150

On-Demand Workers

Who Are They?

And Who’s Driving Demand for Them?

150

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19%

9%8%

6%

2%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

Tried It--Any

Sector

Entertainment &

Media

Automotive &

Transportation

Hospitality &

Dining

Retail

Percent of People Who Have Engaged in an “On Demand/Sharing Economy” Transaction

The majority of the US population has yet to engage in the “On

Demand” economy

Sources: PwC survey of 1,000 adults in the U.S., conducted online, December 2014; Insurance Information Institute.

Percent

About 19% of the US population has engaged in an “On Demand/Sharing Economy” Transaction

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Age of People Who are Providing the Sharing/On-Demand Economy

Sources: PwC survey of 1,000 adults in the U.S., conducted online, December 2014; Insurance Information Institute.

18 to 24

14%

25 to 34

24%

35 to 44

24%

45 to 54

14%

55 to 64

8%

65+

16%

Being a provider of services in the

Sharing/On-Demand Economy is

attractive to workers in the 25-44 age range (who want

flexibility in raising families) as well as

seniors age 65+ who see the offering their services on-demand as a way to augment retirement income

About 7% of US population are providers in the Sharing Economy, cutting across age and incomes;

51% of those familiar with the concept could see them selves as providers within the next two years.

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Household Income: Providers of the Sharing/On-Demand Economy

Sources: PwC survey of 1,000 adults in the U.S., conducted online, December 2014; Insurance Information Institute.

Less than

$25,000

19%

$25,000 -

$49,999

24%

$50,000 -

$74,999

16%

$75,000 -

$99,999

16%

$100,000 -

$149,999

11%

$150,000 -

$149,999

3%

$200,000+

11%

Being a provider of services in the

Sharing/On-Demand Economy is particularly

attractive to workers with household incomes under

$50,000

About 7% of US population are providers in the Sharing Economy, cutting across age and incomes;

51% of those familiar with the concept could see them selves as providers within the next two years.

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The On-Demand Economy andWall Street

Wall Street Loves the On-Demand Economy

Labor Markets, Insurance Markets Will Be Impacted

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An UBER Case Study

Uber is the Best Known of the

On-Demand Companies

Wall Street Loves Uber

Vested Interests Hate Uber

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Looking Ahead: Disruptive Forces Rule

Technology’s Impacts on the Economy, the Workforce and the

Insurance Industry Will Be Significant

159

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Worldwide Industrial Robot Installations,1992-2017F

*Estimate.

Sources: Outlook on World Robotics 2014, International Federation of Robotics; Insurance Information Institute.

Worldwide installations of industrial robots exceeded

200,000 in 2014—a new record and will approach

300,000 by 2017

36,000 installations are expected in North America

by 2017

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161

Future Shock: Many More Transformative Technologies Are Around the Corner

By 2035, it is estimated that 25% of new vehicle

sales could be fully autonomous models (more than 4 million people work

in transportation occupations today)

Source: Boston Consulting Group.

Up Next

Driverless cars

Driverless trucks, trains, planes and ships

Wearable devices

Implantable devices

Artificial intelligence

Advanced robotics