WORK STRESS AND ITS

MANAGEMENT

Prepared by

AKHIL.DS

S1 MBA

STRESS

A dynamic condition in which an individual is

confronted with an opportunity,a demand,or a

resources related to what the individual desires

and for which the outcome is percieved to be

both uncertain and important.

CHALLENGE STRESSORS

Stressors associated with workload,

pressure to complete tasks ,and time

urgency

HINDRANCE SRRESSORS

Stressors that keep you from reaching

your goals( for example,red tape,office

politics,confusion over job

satisfaction).

DEMANDS

Responsibilities,pressures,obligations,

and even uncertainities that

individuals face in the workplace

RESOURCES

Things within an individual's control

that can be used to resolve demands.

A MODEL OF STRESS

a) POTENTIAL SOURCES

1.ENVIRONMENTAL FACTORS

Economic uncertainity

Political uncertainity

Technological change

2.ORGANISATIONAL FACTORS

Task demands

Role demands

Interpersonal demands

3.PERSONAL FACTORS

Family problems

Economic problems

Personality

INDIVIDUAL DIFFERENCE

Perception

Job experiance

Social support

Belief in locus of control

Self efficiency

Hostility

b) CONSEQUENCES

1.PHYSIOLOGICAL FACTORS

Headaches

High blood pressure

Heart disease

2.PSYCHOLOGICAL

SYMPTOMS Anxiety

Depression

Decrease in job satisfaction

3. BEHAVIOURAL SYMPTOMS

Productivity

Absenteeism

Turnover

MANAGING STREES

1. Individual Approaches

An employee can take personal responsibility for reducing stress levels.Individuals strategies that have proven effective include

*Time management techniques

*Increased physical exercise

*Relaxation training

*Expanding social support networks

ORGANISATIONAL

APPROACHES Several Factors that cause stress particularly

task and role demands are controlled by management and thus can be modified or changed.Strategies to consider include

*Selection and job placement

*Training

*Goal setting

*Redesign of jobs

*Increased employee involvement

*Improved organisational communication

*Employee sabbaticals

*Corporate wellness program

THANKYOU