work habits and the ontario skills passport
TRANSCRIPT
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Work Habits and the Ontario Skills Passport
www.ontario.ca/skillspassport
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Ontario Skills Passport (OSP)
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Work Habits in the OSP
Working Safely Initiative
Teamwork Self-advocacy
Reliability Customer Service
Organization Entrepreneurship
Working Independently
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OSP Work Habits
• Each work habit has performance indicators• There are no skill levels associated with work
habits.
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Working Safely
• Working in a manner that prevents injury to self and others
• Reporting unsafe conditions • Participating in health and safety training, as
required • Using and wearing all required protective
equipment and devices
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Working Safely
Work I report unsafe working conditions to my supervisor.
Learning I know the WHMIS symbols and what they stand for.
Life I regularly replace the batteries in my smoke detectors at home.
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Teamwork
• Working willingly with others • Showing respect for the ideas and opinions of
others • Taking responsibility for his or her share of the
work • Contributing to the team effort by sharing
information, resources, and expertise
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Teamwork
Work I always help co-workers but especially when they are overloaded with work.
Learning In a group assignment, I do my fair share of the work.
Life I listen attentively to the ideas of others.
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Reliability
• Being punctual • Following directions • Giving attention to detail • Using time effectively and producing work on
time • Acting in accordance with health and safety
practices
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Reliability
Work I meet my deadlines.
Learning I regularly attend classes and am on time.
Life I am on time for appointments.
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Organization
• Organizing work priorities when faced with a number of tasks
• Devising and following a coherent plan to complete a task
• Revising the plan when necessary to complete a task or to make improvements
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Organization
Work I plan my day so I know which task I need to complete first.
Learning I use a planner to record all due dates for assignments and projects.
Life I plan my weekly menu so that I make fewer trips to the grocery store.
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Working Independently
• Accomplishing tasks independently • Independently selecting, evaluating, and using
appropriate materials, tools, resources, and activities
• Using prior knowledge and experience to solve problems and make decisions
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Working Independently
Work I complete my job tasks with little or no direction.
Learning I am self-motivated to complete tasks.
Life I complete daily chores around the house without being reminded.
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Initiative
• Beginning and completing tasks with little prompting
• Approaching new tasks with confidence and a positive attitude
• Seeking assistance when necessary
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Initiative
Work If I finish a task, I look for other work to do.
Learning I help a classmate who needs assistance.
Life I look for ways to help my family, friends and community.
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Self-advocacy
• Asking questions and seeking clarification, where appropriate
• Identifying and making use of appropriate resources and support when needed
• Being proactive regarding individual rights and responsibilities, where appropriate
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Self-advocacy
Work I know my legal rights as an employee or employer.
Learning I research a variety of educational opportunities before I make a decision about which one will suit me best.
Life I know my consumer rights and know whom to contact if I need help.
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Customer Service
• Listening effectively to determine and meet clients’ needs
• Interacting positively with both co-workers and clients/customers
• Endeavouring to meet and exceed expectations • Creating a positive impression of the company
or organization
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Customer Service
Work I reply to a customer’s e-mail in a timely manner.
Learning I am respectful to my instructors and classmates.
Life I try to be friendly with people, even if I’m having a bad day.
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Entrepreneurship
• Recognizing and acting on opportunities • Showing perseverance • Being innovative and creative • Being versatile and resourceful
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Entrepreneurship
Work I research new product ideas for my employer.
Learning I make suggestions for new extra-curricular activities in my school and offer to lead these activities.
Life I create and run a fundraising event in the community.
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Choose That Work Habit
Decide which Work Habit is being demonstrated:Description Work Habit
I like to brainstorm ideas for new projects and make them happen...
Teamwork
I use “To Do” Lists... Reliability
I keep my promises... Initiative
I am self-motivated to complete tasks... Organization
I always help my co-workers, especially when they are overloaded with work...
Customer Service
I read the label on cleaning products before using them...
Self-advocacy
If I finish a task, I look for other work to do... Entrepreneurship
I reply to a customer’s e-mail in a timely manner...
Working Independently
I know my consumer rights and know whom to contact if I need help.
Working Safely
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Choose That Work Habit
Decide which Work Habit is being demonstrated:Description Work Habit
I like to brainstorm ideas for new projects and make them happen...
Entrepreneurship
I use “To Do” Lists... Organization
I keep my promises... Reliability
I am self-motivated to complete tasks... Working Independently
I always help my co-workers, especially when they are overloaded with work...
Teamwork
I read the label on cleaning products before using them...
Working Safely
If I finish a task, I look for other work to do... Initiative
I reply to a customer’s e-mail in a timely manner...
Customer Service
I know my consumer rights and know whom to contact if I need help.
Self-advocacy
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SKILLS ZONE
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Review
1. Work habits have performance indicators
2. Work habits do not have skill levels