women’s health clinical maternity coordinator€¦ · maximised across 4 facilities and 8 care...
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Document ID: Position Description Maternity Clinical Coordinator Version: 1.0
Department: Womens Health Last Updated: 19/10/2017
Document Owner: Maternity Service Manager Next Review Date: 19/10/2019
Approved by: Director of Midwifery Practice Date First Issued: 19/10/2017
Counties Manukau Health
POSITION DESCRIPTION
Women’s Health Clinical Maternity Coordinator
This role is considered a core children’s worker and will be subject to safety checking as part of the Vulnerable Children Act 2014
Position Holder's Name: ........................................................................ Position Holder's Signature: .................................................................. Manager/Supervisor's Name: ............................................................... Manager/Supervisor's Signature: ..........................................................
Position description: Counties Manukau Health 2
Position description: Counties Manukau Health 3
PURPOSE OF THE POSITION
Counties Manukau Health maternity services seek to expedite the values through efficient operations and effective use all resources in the secondary/tertiary maternity setting. This position utilises a whole of systems approach to ensure bed and staffing resource availability is maximised across 4 facilities and 8 care delivery locations across the Womens Health service. It will provide clinical leadership to staff out of hours on the Middlemore Hospital site, and clinical advice to the teams in the primary birthing units where required. Clinical leadership will also be strengthened through coaching and supporting midwifery and nursing staff, and contribute to quality improvement initiatives as required by the senior management team.
PLACE IN THE ORGANISATION Line Management Professional support
General Manager, Kidz First and Womens Health
Maternity Service Manager Womens Health Clinical Director
Director of Midwifery Practice
Clinical Maternity Coordinator
Charge/Midwife Managers/Team Leaders
(all areas)
Position description: Counties Manukau Health 4
NATURE AND SCOPE OF RESPONSIBILITIES
Key Accountabilities
Standards / Achievements
Service Delivery
Day to day bed and staffing resource management
In partnership with Womens Health senior management provide 24x7 coordination of the multidisciplinary team to ensure optimum care in both the clinical maternity services across 4 facilities and 8 care delivery locations on a shift by shift basis.
Provide out of hours coordination and supervision of people, systems and resources, to ensure service delivery is efficient and effective in the absence of the senior management team
Continuously monitor the availability of staffing and bed capacity in a state of readiness to address fluctuations in demand.
Have situational awareness of acuity of mothers and babies in the services or likely to present to service and match staff skill mix to need where possible.
Work with Midwife Managers to help address skill mix deficit or deploy staff directly as required.
Supervise areas where skill mix does not meet demand, providing leadership and clinical coaching.
Be the coordinator of bed utilisation to enable effective and efficient movement of women/babies through service from admission to discharge, across all maternity facilities.
Liaise with Middlemore Central to enable visibility of Womens Health current state, working with duty managers to reallocate resources.
Clinical Leadership Acting as an effective role model by demonstrating high levels of clinical competence.
Using expert knowledge to provide clinical advice and problem solving to assist staff caring for women/babies with complex needs in Maternity Wards, B&A and Primary Birthing Units.
Participating in clinical emergencies/disaster management taking a leadership role where appropriate.
Advocate on behalf of patient/family/colleagues as appropriate and in a culturally safe manner, de-escalating situations as required.
Promote organisation/service targets/initiatives and ensure staff are aware of and utilise the appropriate policies and procedures.
Position description: Counties Manukau Health 5
Key Accountabilities
Standards / Achievements
Participate in business planning at service level.
Mentoring and assisting with succession planning or senior staff midwives who undertake senior responsibilities.
Promoting and supporting excellence in documentation in line with organisational standards.
Promoting and supporting excellent communication with LMC midwives and other allied health services.
Clinical Practice
Assisting at time of unexpected significant increases in workload/acuity, support staff to perform clinical tasks or take breaks.
Ensuring practices are evidence based including monitoring and evaluating their effectiveness.
Promote high standards of care and customer service resulting in positive consumer satisfaction.
Ensuring women focused approach to care delivery.
Initiate and/or contribute to forums that critique current practice and debate topical issues.
Contribute to the development of standards of practice, policies and guidelines within Women’s Health.
Professional Development
Staff
Support the Midwifery Managers to optimise clinical teaching opportunities, either one on one and group sessions.
Providing support and direction for new to service and bureau staff, ensuring preceptoring is effectively endorsed.
Support the Midwife Managers to address clinical and professional competency and assisting in professional development of staff across the service.
Assisting staff to develop time management and priority setting skills.
Enable staff to utilise computer technology required for patient care management e.g. MCIS, AWM, iPM, WiMS, Concerto e.t.c.
Position description: Counties Manukau Health 6
Key Accountabilities
Standards / Achievements
Self
Develop annual personal goals and strategies to meet these.
Complete annual professional and organisational requirements by the due date.
Attends educational opportunities/conferences relevant to the role and scope of practice.
Maintains professional reading.
Establishes and maintains relevant networks.
Contributes to relevant professional activities e.g. professional organisations, presenting papers, publishing.
Contributes to or initiating forums/debates on topical issues.
Risk and Quality
Lead/contribute to service quality initiatives as requested by Maternity Service Manager.
Works with the Charge Midwife Managers to identify any emergent clinical risk for escalation and action
Work with staff to identify hazards within the clinical area and their responsibility in minimising these for self, patients, colleagues and public protection.
Complying and ensure staff comply with legislation and organisational policy and procedures including HR and Health & Safety policies.
Assist to meet accreditation standards and continually improve, including Baby Friendly Hospital accreditation.
Demonstrates individual responsibility and accountability for professional midwifery practice.
Plans own clinical practice to maintain skills for practice in accordance with Midwifery Council requirements.
Maintains efficient data gathering/reporting systems.
Demonstrates self-direction and initiative in maintaining/extending own education.
Evaluates own performance, communication and teaching ability.
Maintains a high level of personal competence and professionalism in work performance, appearance, attitude and conduct.
Utilises resources, demonstrating knowledge, awareness of cost.
Ensures personal performance is evaluated, feedback sought and changes made.
Demonstrates personal and professional accountability and motivation.
Works collaboratively with educators, senior midwifery and nursing staff on special projects.
Position description: Counties Manukau Health 7
Key Accountabilities
Standards / Achievements
Cultural Safety & Diversity
Commitment to the principles of Treaty of Waitangi
Honouring Diversity
Respect, sensitivity, cultural awareness is evident in interpersonal relationships.
Applying the principles of cultural safety to the midwifery partnership.
The service is accessed by Maori women.
Women are referred to other healthcare agencies as is appropriate.
Maori cultural resource unit is involved.
Acknowledging our cultural differences by respecting spiritual beliefs, cultural practices and lifestyle choices of women and their families.
Utilise Information Technology
Demonstrate ability to access and use available clinical information systems.
Is conversant with applications required for specific discipline/role. For example, i.PM, Concerto, Outlook, etc.
Maintains own professional development by attending relevant IT educational programmes.
Position description: Counties Manukau Health 8
COMMUNICATION AND INTERPERSONAL SKILLS
Will be required to interact on a regular basis with a range of Counties Manukau Health staff members including:
General Manager Kids First & Women’s Health
Director of Midwifery Practice
Womens Health Clinical Director
Maternity Service Manager
Midwife Managers
Charge Midwife/Nurse Managers
Afterhours Coordinators
Midwife Educator/s
Charge Nurse Gynaecology
Midwifery/Nursing Staff
Lactation Support Services
O&G Staff
Human Resources
Middlemore Central and Duty Managers
Allied Health Services Externally there will be contact with:
GPs
Self-employed Lead Maternity Carers
Professional organisations
Women, family/whanaau and caregivers. Situations may often call for tact, diplomacy and will require information to be handled in a discreet and sensitive manner. In conflict situations will be required to exercise sound judgement, negotiation and persuasiveness skills, toward facilitating a workable outcome.
PROBLEM COMPLEXITY
The Clinical Maternity Coordinator will be required to manage complex problems of a wide and varied nature within the Women’s Health area on a daily basis. The Clinical Maternity Coordinator will be regularly challenged by the requirement to continually re-prioritise their workload to ensure that the clinical areas are supported to provide quality midwifery /nursing care. The range of problems will be diverse and require solutions customised to meet the circumstances of the client. Therefore opportunities will arise to provide innovative options to the client based on proven outcomes.
SCOPE FOR ACTION
The Clinical Maternity Coordinator will be empowered to make independent recommendations and decisions related to clinical and professional issues and will be expected to use problem solving skills to develop innovative approaches to issues on a day to day basis.
Position description: Counties Manukau Health 9
Discretion is required to be exercised in releasing confidential information to the appropriate parties.
DIMENSION OF THE POSITION
The Clinical Maternity Coordinator will be responsible to the Service Manager for the achievement of agreed objectives and operates within the confines of Counties Manukau Health.
POSITIONS REPORTING IN THIS ROLE (numbers)
Directly (numbers) : Nil Indirectly (numbers) : Women’s Health Midwives and Nurses
PERSON SPECIFICATIONS (requirements for the role)
Minimum Preferred
Qualifications
Registered Midwife with current Annual Practicing Certificate
Postgraduate qualification or equivalent in relevant clinical area
Experience (including years)
A minimum of five years recent clinical experience in secondary maternity care
Experience leading or participating in service quality initiatives from concept to evaluation
Leadership domain of QLP
Experience in problem solving, priority setting and planning
Management/coordination of teams or projects
Skills/Knowledge/ Behaviour
Knowledge of maternity legislative requirements including Midwifery Council competencies, Primary Maternity Service Notice (S88), DHB maternity specifications
Knowledge of current issues within midwifery/nursing and in their specialty area
Ability to self-evaluate and reflect on practice
Ability to critique research and use it as the basis of practice
Research skills
Project management
Previous leadership roles
Position description: Counties Manukau Health 10
Computer literacy
Negotiation/conflict management skills
Personal Qualities
A strong woman centred focus
Commitment and genuine interest in quality and service
Demonstrates strong clinical leadership
A professional development plan
The ability to communicate effectively with all levels of staff and develop relevant networks
A commitment to cultural awareness and its application to midwifery/nursing practice and standards of care
Active involvement in relevant professional/other organisations
Position description: Counties Manukau Health 11
HEALTH AND SAFETY ACCOUNTABILITIES (Management roles) Health and Safety (H&S) is a key accountability of all Counties Manukau Health (CM Health) staff. All CM Health Managers are responsible to:
Zero harm Engage in safe workplace practices and manage the health and safety of your employees and other people in the workplace
Engage in safe work practices
Ensure all Incidents involving staff are reported, investigated and any corrective actions are completed and closed off when completed in the Incident reporting system in line with CM Health Policies and Procedures
Ensure all corrective activities are completed and controls are reviewed after incidents
Ensure all staff are Inducted/Oriented to the division/service/work area and recorded in the OneStaff database and participate in Occupational Health and Safety matters
Risk management Manage all hazards, risks and incidents in the workplace by identifying, evaluating, reporting and controlling them effectively by maintaining a Hazard and Risk Register that is reviewed and kept up to date on an ongoing basis
Stop work where there is an immediate risk of serious harm and escalate to the appropriate manager
Maintain Occupational Health of employees due to workplace hazardous exposures
Safety Management System Requirements
Ensure you and the employees understand and follow CM Health’s Occupational Health and Safety policies and Health and Safety regulations, what your responsibilities are under the policies and implement these requirements effectively into your work area
Manage the work area’s risk profile and how these relate to the corporate risk profile and implement and resource mitigation controls
Engage your employees to participate in Occupational Health and Safety matter.
Work safely Report for duty in a fit state, free from the influence of alcohol or other drugs
Provide and wear the necessary Personal Protective Equipment for yourself and your staff when undertaking specific activities, or when in nominated areas
Ensure procedures are in place for clinical and plant equipment to be operated safely
Participate in relevant safety training, manage and maintain safety related competencies for yourself and your employees
Be in possession of required and current Certificates of Competency (If relevant to your position)
Position description: Counties Manukau Health 12