wireless carrier claims versus customer performance jim warner university of california santa cruz...
TRANSCRIPT
![Page 1: Wireless Carrier Claims versus Customer Performance Jim Warner University of California Santa Cruz March 2014](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d005503460f949d2058/html5/thumbnails/1.jpg)
Wireless Carrier Claims versus Customer Performance
Jim Warner
University of California Santa Cruz
March 2014
![Page 2: Wireless Carrier Claims versus Customer Performance Jim Warner University of California Santa Cruz March 2014](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d005503460f949d2058/html5/thumbnails/2.jpg)
![Page 3: Wireless Carrier Claims versus Customer Performance Jim Warner University of California Santa Cruz March 2014](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d005503460f949d2058/html5/thumbnails/3.jpg)
Exaggerated claims might have an economic impact.
What about over subscription reducing performance during high use?
What is the effect of indoor v outdoor coverage?
Great questions, but not in 10 minutes. FCC and CPUC will employ crowd source
approach to get data.
![Page 4: Wireless Carrier Claims versus Customer Performance Jim Warner University of California Santa Cruz March 2014](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d005503460f949d2058/html5/thumbnails/4.jpg)
Claim: almost perfect LTE
![Page 5: Wireless Carrier Claims versus Customer Performance Jim Warner University of California Santa Cruz March 2014](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d005503460f949d2058/html5/thumbnails/5.jpg)
Small LTE extended area
![Page 6: Wireless Carrier Claims versus Customer Performance Jim Warner University of California Santa Cruz March 2014](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d005503460f949d2058/html5/thumbnails/6.jpg)
Verizon reports to the CPUC
Border shows 5 sq mile survey area
Claim: 10-25 Mb/s up Claim: 3-6 Mb/s down
Elevation: 400 ft to sea level
Area has 6 cell sites
![Page 7: Wireless Carrier Claims versus Customer Performance Jim Warner University of California Santa Cruz March 2014](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d005503460f949d2058/html5/thumbnails/7.jpg)
Survey method
Verizon LTE 7 inch tablet
Measurement at every street intersection
No do overs Ookla speed test
![Page 8: Wireless Carrier Claims versus Customer Performance Jim Warner University of California Santa Cruz March 2014](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d005503460f949d2058/html5/thumbnails/8.jpg)
![Page 9: Wireless Carrier Claims versus Customer Performance Jim Warner University of California Santa Cruz March 2014](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d005503460f949d2058/html5/thumbnails/9.jpg)
Links
Data for each measured point: upload and download speed, ping time and coords
http://people.ucsc.edu/~warner/verizon-SC.kml
Test of building envelope penetration
http://people.ucsc.edu/~warner/in-bldg
CPUC data in KML format http://people.ucsc.edu/~warner/mobile-test/