Wireless Broadband

1 Mbps

2 Mbs

3 Mbps

6 Mbps

Summary Wireless alternative to fractional T1. Half T1 speed with ability to upgrade to faster speeds if needed.

Lowest cost solution.

30% more bandwidth than a standard T1. Best choice when fast install, scalability and price/performance are critical.

Best value!

Wireless alternative to 2 bonded T1s. Premium performance, quality and support. Best choice when fast install, scalability and price/performance are important.

Wireless alternative to 4 bonded T1s. Premium performance, quality and support. Best choice when fast install and maximum performance are important.

Number Of Users

5 – 20 users

Very small businesses

20 – 100 users

Very small businesses

50+ users

Medium to large businesses

Distributed enterprise

50+ users

Medium to large businesses

Distributed enterprise

Speed Equivalent

Fractional 3/4 T1 1.3x T1 2 bonded T1s 4 bonded T1s

Technology 5.8 GHz Wireless

Service Level Agreements

99.999% service availability Low latency (<60ms) 4 hour MTTR

Additional SLA’s Credits for missed targets

IP Addresses Includes 5 fixed IP addresses

CPE Wireless Subscriber Unit provided and maintained by TelePacific

More Advantages

Symmetrical upload/download speeds Dedicated wireless support

Easy remote upgrade to faster service

Live Support 24 x 7 x 365

Guarantee 90-day satisfaction guarantee

SMB Mid-Large Businesses

When you’re allowed only one call, the phones have got to

work. That’s why Bad Boys Bail Bonds of San Jose, CA chose

to rely on TelePacific for its voice and data services.

Founded by C. Jeffrey Stanley in 1998, Bad Boys Bail Bonds has

grown to seven locations with 150 employees around California

serving the San Francisco, Los Angeles and San Diego

metropolitan areas. For the fast growing firm, where potential

clients will call at any hour of the day or night, reliable telephone

services are critical, as are the computer and data networking

facilities needed to keep track of its bail bonding activities.

Bad Boys Bail Bonds Success Story

Bad Boys Bail Bonds Relies On TelePacific To Make Sure Calls Get Through

Highlights Challenges Potential clients call at any hour of the day or

night so reliable telephone services are critical, as are the

computer and data networking facilities needed to keep track

of bail bonding activities.

Solution TelePacific installed ISDN PRI connections for

the new IP phone system and Net MPLS VPN services

connecting all company locations with applications hosted in

its SSAE 16 designated datacenter.

Benefits Ultra-reliable VoIP phone services along with

secure, redundant, high availability datacenter hosting for

mission-critical applications.

When the company installed a new IP

telephony system, it turned to TelePacific for

voice and data communications

services. These services include ISDN PRI

connections to the public switched telephone

network and Net MPLS VPN services

connecting all company locations.

“My company relies on the phone system 24

hours a day 365 days a year,” said founder

C. Jeffrey Stanley. So we decided to go with

TelePacific and it was one of the best decisions

I have made. The system works extremely well;

we haven’t had any problems, and anything that

comes up is dealt with immediately.”

Having worked with many other service

providers in the past allows Mr. Stanley to speak

from experience. And that experience has

shown that the company risks loosing hundreds

of thousands of dollars should critical systems

ever fail. For that reason, they decided to

colocate their application servers in the secure

and controlled environment of a TelePacific

datacenter facility.

Located in San Jose, the datacenter provides

N+1 redundant backup power generation as

well as redundant network connections. These

multiple layers of redundancy ensure that the

company’s application servers will continue

to run during a local power failure, so offices

around the state will be able to access those

mission critical applications.

“The great thing about TelePacific is how

smooth the operation has been going,” Mr.

Stanley concluded.

www.badboysbailbonds.com

“My company relies

on the phone system

24 hours a day 365

days a year. So we

decided to go with

TelePacific and it

was one of the best

decisions I have

made. The system

works extremely

well; we haven’t had

any problems and

anything that comes

up is dealt with

immediately.”

C. Jeffrey Stanley Founder

Bad Boys Bail Bonds

As companies seek to take advantage of Cloud services

to reduce costs and improve information technology

effectiveness, they become more dependent on the

performance of wide area networks.

With key applications no longer residing on servers at the

corporate headquarters, high-bandwidth low-latency access to

the Cloud can make the difference between success and failure.

And those networks must be always available, because when the

apps are no longer under direct local control of IT managers, the

end users could be cut off from the tools they need to do their

jobs if the networks are less than 100% reliable.

ZyXEL Communications Success Story

International technology company leverages TelePacific bandwidth, redundancy, and datacenter to move corporate applications to the Cloud

Highlights Challenge Moving corporate WAN applications to the Cloud

without sacrificing speed, availability and redundancy

Solution 100Mbps fiber optic Internet access…10Mbps Fixed

Wireless circuit for physical redundancy on the local loop…

virtualized file replication servers installed in TelePacific Las

Vegas datacenter accessed via 20Mbps Internet connection…

3Mbps Fixed Wireless access at Santa Clara facility…MPLS

Extended Reach circuit to corporate HQ in Taiwan

Benefits Bandwidth capacity to handle periods of peak usage

and data spikes up to 5GB…data replication performed in real

time with virtualized servers in a secure and geographically

separated datacenter…Ethernet hand-off for allocation of

bandwidth on separate VLANs… wireless redundancy for

increased reliability

ZyXEL Communications is a global provider

of secure broadband networking, Internet

connectivity and routing equipment. When

ZyXEL needed to upgrade its Internet access

bandwidth to support remote applications

including Cloud-based File Systems, the

company chose a dedicated 100Mbps fiber

optic solution from TelePacific. An average

utilization of 30Mbps on the 100Mbps loop

ensures sufficient excess capacity to handle

periods of peak usage and data spikes from

5GB file transfers without impacting Cloud

application performance. The fiber optic

bandwidth is delivered to the customer with

an Ethernet hand-off so they can allocate

bandwidth on separate VLANs to internal

departments.

With the advent of Cloud-based applications

comes increased dependency on wide area

networks. The company kept its pre-existing

TelePacific Fixed Wireless circuit to provide

a physically diverse alternate route to the

Internet. Should a road construction crew

accidently cut the fiber line, the company could

still access its remote applications via the Fixed

Wireless link.

The company also colocated its virtualized file

replication servers in a highly secure TelePacific

datacenter, where it can back up and restore all

of its mission critical data. In order to continually

replicate files in real time on a 24x7 basis, data

is transferred over a 20Mbps Internet VPN to

the datacenter.

Since ZyXEL’s North American headquarters

is in Anaheim, CA, the company selected a

TelePacific datacenter located in Las Vegas,

which is located well outside the Southern

California seismic zone in an area not subject to

the natural disasters that typically occur in other

parts of the country.

The company also links its Anaheim offices to

its global headquarters in Taiwan via the same

TelePacific’s MPLS Extended Reach network

for reliable and cost-effective communications

around the clock.

“The Cloud is changing the model of how we

manage our data,” said ZyXEL Information

Technology Manager Ruben Landeros Jr.

“The old model is that applications reside on

centralized servers that are managed and

maintained by the corporate IT staff.”

“That means the staff is continually engaged in

supporting the software apps by performing

routine maintenance such as patches and

upgrades, and buying and installing new

hardware,” Landeros added. “As we deploy

those applications to the Cloud, the IT staff can

be refocused on their main mission, which is

developing new customer applications.”

“As we deploy those

applications to the

Cloud, the IT staff

can be refocused on

their main mission,

which is developing

new customer

applications.”

Ruben Landeros Jr. IT Manager

ZyXEL Communications

ZyXEL at a Glance Founded: August 1989

Corporate HQ: Taiwan

N. Am HQ: Anaheim, CA

Operations: 33 sales offices

and 2 R&D centers worldwide

Employees: 3,200 worldwide

Revenue: $348 million (2009)

Contact your sales rep for more details

<%SAVO.user.displayname%><%SAVO.user.workphone%><%SAVO.user.email%>

The 250 professionals at Cumming are totally at home directing

hugely complex, demanding construction projects where the

slightest slip in schedule can have major costs. Given that those

projects — ranging from hospitals to casinos to offi ce buildings

— span all 50 states and more than 25 countries around the

world, that home is more often than not a hotel room.

“We’re a consultancy that handles every facet of major

programs from project and cost management to dispute

resolution,” says Chris Morgan, Cumming Systems

Administrator. “As a result, I’m constantly looking for new

solutions. With everything changing so quickly, there’s always a

way to become even cheaper, faster and more effi cient.”

Cumming ConstructionSuccess Story

Worldwide commercial construction fi rm is building for the future with its upgrade to the latest SIP and MPLS network technologies

Highlights Challenge Find a way to maximize precious bandwidth and

rapidly adapt to changing business needs

Solution SmartVoice’s SIP dynamic bandwidth allocation

carried over TelePacifi c’s Net MPLS network

Benefi ts Bandwidth allocated to voice and data adjusts

automatically to optimize performance. Extension-to-

extension calls stay on-net and don’t run up long distance

charges.

The Challenge

When the recession put a crimp in construction

and made videoconferencing an increasingly

attractive alternative to expensive plane trips

and hotel charges, Morgan looked at his

existing network to understand how best to

accommodate it. What he found was an array

of PRIs, T1s and bundled T1s that weren’t

being used efficiently and sat idle with unused

bandwidth.

“I went to TelePacific and said, show me what

you can do. This was right when Net’s

MPLS network and SmartVoice’s dynamic

bandwidth allocation were just rolling out. That

gave us the best of both worlds, letting me

allocate bandwidth between voice and data as

needed.”

The Solution

Cumming transferred all its sites to Net and

SmartVoice, using fiber, Ethernet over Copper

and T1 transport. Core services like payroll and

email and voice all run over the MPLS network

today and Morgan’s able to change the way he

prioritizes network traffic as his needs change.

Today, for example, an improving economy

has made videoconferencing less needed.

Voice traffic that links Cumming locations

across the country with the ability to make

on-net extension-to-extension calls that don’t

run up long distance charges has moved to

the forefront.

“TelePacific’s growth during the years we’ve

worked with them has let me grow with new

technology like MPLS,” Morgan says. “I’ve

been pushing to always be out front, even

though we’re a small company and I’m one

of three IT people. TelePacific gives me small

company attention that lets me do that, even

though they’re not small today. One thing that’s

really nice is I’ve gotten to know TelePacific’s

techs over the years because there’s so little

turnover. I’ve built up a rapport with them and

really like knowing who’s coming through the

door.”

Snapshot

Access

Combination of fiber, Ethernet over Copper

and T1

Services

SmartVoice SIP dynamic bandwidth allocation

Net MPLS IP VPN

Advantages

Can change the way the network prioritizes

traffic as needs change

Ability to make on-net extension-to-

extension calls that don’t run up long

distance charges

“TelePacific gives

me small company

attention…even

though they’re not

small today. One

thing that’s really

nice is I’ve gotten to

know TelePacific’s

techs over the years

because there’s so

little turnover. I’ve

built up a rapport

with them and really

like knowing who’s

coming through

the door.”

Chris Morgan Systems Administrator

Cumming Construction

Contact your local sales rep for more information:

contact: tel: email:

<%SAVO.user.displayname%><%SAVO.user.workphone%>

<%SAVO.user.email%>

As companies seek to take advantage of Cloud services

to reduce costs and improve information technology

effectiveness, they become more dependent on the

performance of wide area networks.

With key applications no longer residing on servers at the

corporate headquarters, high-bandwidth low-latency access to

the Cloud can make the difference between success and failure.

And those networks must be always available, because when the

apps are no longer under direct local control of IT managers, the

end users could be cut off from the tools they need to do their

jobs if the networks are less than 100% reliable.

ZyXEL Communications Success Story

International technology company leverages TelePacific bandwidth, redundancy, and datacenter to move corporate applications to the Cloud

Highlights Challenge Moving corporate WAN applications to the Cloud

without sacrificing speed, availability and redundancy

Solution 100Mbps fiber optic Internet access…10Mbps Fixed

Wireless circuit for physical redundancy on the local loop…

virtualized file replication servers installed in TelePacific Las

Vegas datacenter accessed via 20Mbps Internet connection…

3Mbps Fixed Wireless access at Santa Clara facility…MPLS

Extended Reach circuit to corporate HQ in Taiwan

Benefits Bandwidth capacity to handle periods of peak usage

and data spikes up to 5GB…data replication performed in real

time with virtualized servers in a secure and geographically

separated datacenter…Ethernet hand-off for allocation of

bandwidth on separate VLANs… wireless redundancy for

increased reliability

ZyXEL Communications is a global provider

of secure broadband networking, Internet

connectivity and routing equipment. When

ZyXEL needed to upgrade its Internet access

bandwidth to support remote applications

including Cloud-based File Systems, the

company chose a dedicated 100Mbps fiber

optic solution from TelePacific. An average

utilization of 30Mbps on the 100Mbps loop

ensures sufficient excess capacity to handle

periods of peak usage and data spikes from

5GB file transfers without impacting Cloud

application performance. The fiber optic

bandwidth is delivered to the customer with

an Ethernet hand-off so they can allocate

bandwidth on separate VLANs to internal

departments.

With the advent of Cloud-based applications

comes increased dependency on wide area

networks. The company kept its pre-existing

TelePacific Fixed Wireless circuit to provide

a physically diverse alternate route to the

Internet. Should a road construction crew

accidently cut the fiber line, the company could

still access its remote applications via the Fixed

Wireless link.

The company also colocated its virtualized file

replication servers in a highly secure TelePacific

datacenter, where it can back up and restore all

of its mission critical data. In order to continually

replicate files in real time on a 24x7 basis, data

is transferred over a 20Mbps Internet VPN to

the datacenter.

Since ZyXEL’s North American headquarters

is in Anaheim, CA, the company selected a

TelePacific datacenter located in Las Vegas,

which is located well outside the Southern

California seismic zone in an area not subject to

the natural disasters that typically occur in other

parts of the country.

The company also links its Anaheim offices to

its global headquarters in Taiwan via the same

TelePacific’s MPLS Extended Reach network

for reliable and cost-effective communications

around the clock.

“The Cloud is changing the model of how we

manage our data,” said ZyXEL Information

Technology Manager Ruben Landeros Jr.

“The old model is that applications reside on

centralized servers that are managed and

maintained by the corporate IT staff.”

“That means the staff is continually engaged in

supporting the software apps by performing

routine maintenance such as patches and

upgrades, and buying and installing new

hardware,” Landeros added. “As we deploy

those applications to the Cloud, the IT staff can

be refocused on their main mission, which is

developing new customer applications.”

“As we deploy those

applications to the

Cloud, the IT staff

can be refocused on

their main mission,

which is developing

new customer

applications.”

Ruben Landeros Jr. IT Manager

ZyXEL Communications

ZyXEL at a Glance Founded: August 1989

Corporate HQ: Taiwan

N. Am HQ: Anaheim, CA

Operations: 33 sales offices

and 2 R&D centers worldwide

Employees: 3,200 worldwide

Revenue: $348 million (2009)

Contact your sales rep for more details

<%SAVO.user.displayname%><%SAVO.user.workphone%><%SAVO.user.email%>

Better Internet

Fewer hops, less packet delay and a way to measure Internet access performance make TelePacifi c Internet a better choice.

There is a lot more to Internet access than the price tag and

the size of the pipe. Dedicated Internet transport provides

numerous benefi ts over cable and DSL technologies.

Moreover, the network that your Internet Service Provider

utilizes to route your traffi c plays a big role in the performance

of your applications and speed in which you do business.

You may think that all Internet access is the same, but the

fact remains that uptime, security, bandwidth guarantees

and overall speed all play a critical role in the success of

your business. So, when price is your sole criteria for buying

Internet access, your business may be subject to productivity

loss as well as a host of security issues.

When it’s time to consider making an Internet change for

your business, ask the following questions and see how your

ISP measures up. Let’s face it, beyond the price per meg,

there really is a lot more to Internet access than you may

have realized.

Q&A: How does TelePacifi c’s Dedicated Internet Access perform?

How does your ISP connect with the big Internet traffi c haulers, public peering or private interconnection agreements?

TelePacifi c has interconnection agreements

with the major traffi c haulers Verizon, Level 3,

Global Crossing and Sprint. Unlike other carriers

who may not have these interconnection

agreements, TelePacifi c is able to route your

traffi c more quickly resulting in less latency

and potential performance and applications

improvements.

What type of redundancy does your ISP have built into its network?

Our network facilities are interconnected, which

enables traffi c to be automatically routed via

BGP over the meshed network to another

point of presence (POP) when needed. Smaller

carriers may put your business connectivity at

risk by creating single points of failures. If their

luck runs out, so will yours.

Does your provider have the ability to layer voice and data to help your business capitalize on its voice and data infrastructure?

With dynamic voice and data services TelePacifi c

is able to allocate both voice and data to the

same circuit that uses your idle phone channels

to boost the capacity of your data access when

your phones are not in use. Your bandwidth

automatically adjusts based on the number of

voice channels utilized at any given moment.

This offers your business the double benefi t

of improved data speed performance while

improving your costs through smarter more

effi cient use of your telecom connectivity.

Does your ISP have the capacity to scale with your business as your business grows?

At TelePacifi c we know that one size doesn’t

fi t all, so we offer a complete suite of voice,

data and Internet access services to meet the

needs of your business. For single locations

and multiple locations we can mix and match

our services to fi t your unique business

requirements.

Does your ISP have the ability to meet your location needs throughout the country or is their ability limited to a particular location within the state?

TelePacifi c has more coverage in California,

Nevada and Texas with its ability to provide

service in AT&T, Verizon and CenturyLink

territories. Nationwide, TelePacifi c is partnered

with other Tier 1 data providers so we can be

your single provider for all your locations. If your

business moves or expands to another location,

we can move and expand with you — that

means just one provider, one bill and one point

of contact for all of your voice and data needs.

TelePacifi c’s OneSecure managed security service integrates multiple layers of security into one suite: Firewall, Intrusion Prevention System, Antivirus, SPAM Filtering, Web Content Filtering, VPN and Desktop Antivirus. All of these features are managed, constantly updated and maintained 24/7/365.

1Gbps Fiber

TelePacifi c can provide Internet speeds in 1 Mbps increments from 1Mbps to 1 Gbps across copper, fi ber, and fi xed wireless facilities. Ethernet over traditional copper lines can now deliver up to 10 Mbps at a distance of three miles and up to 100 Mbps at one mile.

1 Mbps EoC

Does your ISP provide U.S. based technical support staffed with company employees vested in your business or is technical support outsourced to an international third party?

Our customer support is fully staffed by

TelePacific employees where you do business.

We have four call centers in California, Nevada

and Texas, so you can always talk to someone

in the same time zone. Our employees are

well-trained on our products and services and

they are empowered to resolve your billing and

technical issues when (and if) they arise.

With shared Internet access via cable providers, your data pipe is filled with all of the traffic of businesses in your area that use the same cable throughput.

Dedicated Internet Access through TelePacific provides each business with its own Internet capacity so you have guaranteed bandwidth at all times.

Any ISP Any ISP Any ISP

Any ISPAny ISP Any ISP

TelePacific Internet Backbone with Private Peering

Private Peer e.g. Verizon, Level 3, Sprint

or Global Crossing

With Private Peering, we connect directly in each of our Points of Presence to some of the largest carriers in the world. This creates single hop connectivity and guarantees a direct path to the destination and back. This costs us more and delivers more value to you without costing you more.

Cheap ISP with Public

Peering

Web Server FTP

Server Media Server

Public Peering

Private Peering

With free Public Peering, packets route through large Network Access Points, where they are subjected to multiple hops and substantial latency.

Hot Potato, Cold Potato

In a hot potato environment, a data packet is routed through public

peering. Since the traffic takes up valuable resources, ISPs who

aren’t getting paid to carry it try to get it off their network ASAP.

As a result, packets get tossed around like a hot potato between

network access points. So your data takes longer to route and is

subject to additional latency and packet loss.

When we get a customer packet requesting data, we announce

the packet to our serving peers such as Verizon, Level 3, Global

Crossing and Sprint who likely host the requested domain. We then

hand off that packet privately via our negotiated agreement, which

they carry to the destination and back. Your traffic routes quicker

resulting in potential performance and application improvements.

Target Server

And when you do call us we are ready

to pick up the phone in 30 seconds or

less more than 90% of the time. We are

so confi dent, we even encourage you

to call 877-487-8722 and try it now.

More over, all of our management team

is readily available without complicated

escalation procedures. The bottom line is

that we are here for you when you need us

working and living within your communities.

Does your ISP offer company staffed fi eld technicians that know their products and services or are fi eld calls outsourced to a third party?

Our technicians are TelePacifi c employees who

are well trained on our products and services. So

when you need support we are able to dispatch a

TelePacifi c fl eet vehicle and fi eld tech for you without

having to subject you to a third party

technician of questionable standards.

The Real World Benefi t

For any business that utilizes the Internet

to connect with suppliers, vendors

and online applications, TelePacifi c’s

network provides top notch speed and

performance, which means your

business runs more effi ciently with

TelePacifi c then it might with another

provider for the same price.

Better

technology

across the

network

means better

performance

for your

business.

TelePacifi c features numerous Private Peering locations direct to the Internet throughout its fi ber network. Other POPs route directly via the fi ber.

Contact your sales rep for more details

<%SAVO.user.displayname%><%SAVO.user.workphone%><%SAVO.user.email%>

Bonded Internet is an

ideal way to balance

data traffic and make

high-throughput

Internet access more

efficient for both

users and IT.

Bonded InternetDoes your company have multiple locations with Internet access at

each location?

Do you want to reduce the number of Internet access points, IPs and/or

firewalls within your company’s wide area network?

Is productivity down because of latency on your T1?

Balance data traffic with ease

Bonded T1 service balances data traffic across a single Ethernet port, so

you don’t have to set up separate user groups for each T1.

You receive a single set of IP addresses rather than multiple blocks for

each T1, which makes it considerably less complex than the configuration

required to implement load balancing.

One Internet access point means one firewall, which reduces administration.

Bonded T1 service eliminates overtaxing of a single T1 when your second

T1 has plenty of bandwidth.

3 to 12 Mbps throughput

Using Multi-link Point to Point Protocol TelePacific is able to combine or

“bond” multiple T1s together to provide a total throughput of 3 to 12 Mbps

of bandwidth.

Built-in redundancy

If one of the T1s should fail, the data is automatically routed over the

remaining T1s. Additionally, TelePacific provisions the bonded T1s on

separate router cards to ensure data connectivity in case a router card

should fail.

Aggressive service levels

TelePacific’s competitive SLAs include 99.999% domestic U.S. network

availability and less than 1% packet loss.

Proactive operations support

Highly skilled technicians monitor TelePacific’s Network Control Center

24 hours a day, 7 days a week to provide customers with the highest levels

of service.

Internet

TelePacificEdge Router

TelePacificRouter

7.5 Mbps

5 Bonded T1sprovide 7.5 Mbps

bandwidth

CustomerLAN

7.5 Mbps

TelePacificBackbone

Bonded Internet

Customer Premises

7.5 Mbps example

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The Cloud is no longer an idea slowly building on the horizon.

It’s here today and is ready to be a rainmaker that helps your

business run better, gain new customers and save money.

Still, not all cloud solutions are created equal. Business-ready

solutions — the kind you can feel comfortable entrusting

with business-critical applications and operations — demand

guaranteed reliability, security and support. When those

requirements are met, the decision to complement or replace

on-premises equipment and software with scalable, cost-

effective cloud-based solutions becomes easy.

From offering Hosted PBX users 99.999% reliability and anytime,

anywhere access to the network, to providing a full suite of

always up-to-date business productivity tools, to ensuring

business continuity — TelePacifi c’s Cloud Solutions provide the

control, fl exibility and effi ciency you need to grow your business.

The Benefi ts of TelePacifi c Cloud Solutions

When you use our Cloud-based solutions, you don’t have to

worry about making expensive capital investments in hardware

or software that require maintenance, regular costly updating

and support staff. We provide all of that, hosting those business-

critical elements and delivering them when and where you need

them. We’ve built our reputation on our customer service, local

responsiveness and technical smarts. We understand exactly how

important secure, uninterrupted, comprehensive communications

are to your business success.

TelePacifi c Cloud Solutions provide the control, fl exibility and effi ciency you need to grow your business

Cloud Solutions

When you use TelePacific Cloud Solutions, costly technology and software obsolescence

can be crossed off your “things that keep me up in the night” list. You’ll always have

access to the latest and greatest hardware and software releases, custom tailored to

provide the solution that’s right for your own unique business needs. Our Cloud Solutions

are fully scalable, so you can start with a basic service and then add more powerful and

comprehensive solutions as you need them.

The TelePacific Cloud Solutions Suite

Hosted PBX A fully managed solution providing flexible and cost effective business-

class telephony

Hosted Exchange Corporate-class email, shared calendaring, tasks, and contact

capabilities

Symantec Anti-Spam/Anti-Virus/Content Filtering Rock solid email protection

and easy administrative control

Mobile Email Microsoft Exchange via your smartphone or tablet

Mobile Device Manager (MDM) Secure, monitor and wipe critical company data

from a single easy-to-use administrative console

Active Directory Manage local users, devices and machines and hosted services

via one interface

Email Archiving Personal, discovery and compliance, and advanced financial

compliance for SEC, FINRA, HIPAA, SOX and other regulations

Email Encryption Powerful layered Exchange Email security

Mozy Backup Reliable, secure desktop PC and server backup

RemoteStor Automatic and secure critical data backup to state-of-the-art Presilient

infrastructure

Colocation Security, redundancy and cost effective support of vital business

applications, information and disaster recovery in our SSAE 16 datacenters

Lync IM Enterprise-class performance with real-time presence awareness

integrated with Microsoft Outlook

Lync Web Conferencing Powerful collaboration

and face-to-face interaction

SharePoint Cloud-based collaboration

for storing, organizing, sharing, and

accessing important data, reports

and more

Cross technology and software

obsolescence off your worry list.

Contact your sales rep for more details

<%SAVO.user.displayname%><%SAVO.user.workphone%><%SAVO.user.email%>

Can you connect to your locations, customers, partners and

the cloud effi ciently, economically and transparently? No matter

how complicated your telecom requirements are, TelePacifi c

Connect solutions make that part of your business simpler, with

a single provider, single bill and single point of contact always

available to answer any questions.

Protect yourself against the unexpected

Every business has unique communications requirements.

What’s consistent is the need to connect customers, locations,

suppliers and markets in an easily managed, reliable and cost-

effective network that is designed around each business’ growth

strategy instead of around a set of products. More options mean

more opportunities to custom tailor the solution that’s right for

your business — and TelePacifi c gives them to you.

TelePacifi c can bring the connectivity that’s right for your business

and weave it into a comprehensive communications solution that

perfectly fi ts your business. Looking for a VoIP solution that’s built

on a proven network and a carrier-class platform? TelePacifi c’s

hosted PBX service is delivered via a state-of-the-art MPLS

network, giving you high-quality service and reliability. Distributed

enterprises need reliable, scalable network solutions that can

prioritize and secure traffi c and be delivered over a variety of

access types. TelePacifi c has a remarkably broad set of access

options and is one of the few carriers who can offer Ethernet over

Fixed Wireless (EoFW). Mix and match private MPLS solutions

and “bring your own access” VPN options with network solutions

More options mean more opportunities to custom tailor the solution that’s right for your business — and TelePacifi c gives them to you.

Connect Solutions

from TelePacifi c. TelePacifi c delivers network design, project management, monitoring,

fault management, reporting and 24/7/365 support capabilities. We reduce the cost and

complexity of connecting distributed organizations and workers by serving as your single

point of contact.

Private Networking

TelePacifi c leverages its fi ber-optic backbone network to deliver tailored managed network

services that address the network security solutions for multiple offi ces and the remote

access needs of your widely distributed workforce and partners.

MPLS | VPLS | EPL

Internet Access

A fast Internet connection that delivers a consistent and positive experience can provide

a significant competitive advantage. TelePacific’s IP network is built to deliver the

blazingly fast Internet speed you need.

Voice

No matter how you talk — over TDM or the latest VoIP systems — TelePacifi c understands

how to tailor a fl exible, full featured solution that’s right for your business.

Hosted PBX | IP Voice | Traditional Voice

Ethernet Ecosystem

Meet your application requirements with fl exible bandwidth options across our network

and yours. Use our Ethernet services to extend the capabilities of your LAN and optimize

your WAN. TelePacifi c provides MPLS VPN and SIP-based SmartVoice, Fixed Wireless and

high speed dedicated Internet access over Ethernet broadband, as well as high speed

dedicated Internet access over Ethernet broadband, all delivered in the way that makes the

most sense for individual customers — over Copper, Fixed Wireless and/or fi ber.

Mobile

Keeping your workforce connected when they’re on the road is a basic business

requirement in today’s world. From mobile voice to mobile Internet access, TelePacifi c’s

mobility services can be part of a comprehensive connectivity solution that keeps your

remote workforce connected and

productive.

Mobile Voice & Phones | Mobile Data

Conferencing

Boost business productivity and

connect with colleagues and

customers across town and around

the globe quickly and cost-

effectively with TelePacifi c’s

suite of business collaboration

applications. Connect and collaborate in the way that’s right for

your business with IM, Audio, Video and Web Conferencing.

We reduce the cost and complexity of

connecting distributed

organizations and workers by serving

as your single point of contact.

Contact your sales rep for more details

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An errant backhoe can stop your business dead in its tracks

as surely as a fl ood, earthquake or hurricane. Protect your

mission-critical applications, systems and data in the event of

a natural or manmade disaster, power outage or equipment

failure or crash. Continuity solutions from TelePacifi c deliver

confi dence and peace-of-mind when the unexpected

happens. (And it will.)

Protect yourself against the unexpected

Your business can’t afford extended downtime or security

breaches. Your business can’t afford to stop because your

employees can’t get to work or your facilities can’t communicate.

Each episode can have an impact that’s longer lasting and more

severe than the immediate hit of lost sales — lost relationships

with customers and an overly close acquaintance with

government regulators.

When your business depends on communications, you can

depend on TelePacifi c to offer a comprehensive suite of continuity

solutions that helps ensure that your communications are

always running and your data is backed up and secure. You

can confi dently plan for the future without worrying that the

unexpected will derail you.

We offer a range of solutions to support the growth of your

organization by protecting the performance and security of your

business. From on-premises solutions to cloud-based services,

TelePacifi c has your business continuity and security solutions

covered.

Your business can’t afford extended downtime or security breaches. We offer a range of solutions that protect the performance and security of your workplace.

Continuity Solutions

Voice and Data Networking

When a natural disaster, a destructive storm, or a man-made catastrophe strikes, your

business can’t afford to stop because your employees can’t communicate or process

transactions. Although service disruptions are inevitable, the good news is that you can

safeguard your business against them. TelePacifi c Data Networking Continuity services

deliver the resilient, continuous connection you need to access your data, support your

applications, process your transactions and serve your customers in the event your primary

connection goes down.

IP MPLS Continuity | Internet Failover | Access Continuity | Mobile Data | Hosted Voice

Network Security Services

eSecurity is constantly evolving and the number of dangerous threats is growing at a rapid

pace. The best way to achieve optimal protection is to layer your network with security

services to thwart malicious attacks before they gain a foothold.

Managed Premises Firewall

Data Backup

The adoption of cloud-based hosted services continues to gain momentum as businesses

eagerly turn to them to reduce costs and complexity, prepare for possible disasters and

allow IT staff to focus on high-priority tasks. TelePacifi c eliminates the risk of data loss with

PC and server backup and recovery solutions that protect you remotely over the Internet.

Our solutions are reliable, affordable and easy-to-implement.

PC Backup | Server Backup

Datacenter Colocation

TelePacifi c’s top-of-the-line SSAE 16 datacenters

support your business continuity needs in secure

colocation environments that provide dedicated

space for your equipment and data storage.

When you store your equipment or house your

company’s data in one of our colocation facilities,

you can be confi dent that your mission-critical

data is housed in a secure backup site and you

can take advantage of our nationwide optical

network.

Colocation for Continuity and Disaster Recovery

Email

Hosted Exchange Continuity | Email Backup

Email Archiving

Although service disruptions are inevitable, the

good news is that you can safeguard

your business against them.

Contact your sales rep for more details

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Business continuity

planning is critical.

TelePacific wants

you to know we’ve

done our homework

so you can rest

assured our service

can survive disaster.

contact: tel: email:

Contact your sales rep for more information:

Disaster RecoveryWe are prepared for you!

Unexpected disasters and how it might impact our everyday life and

business is something that most of us don’t wish to think about often. At

TelePacific we have made it our policy to maintain a viable contingency

plan for our valuable customers to react quickly and restore any

disruption of service during a crisis or disaster.

The plan is known as the TelePacific Communications Business Continuity

Plan, which includes extensive procedures that have been developed

to support the resumption of critical business activities in the event of a

crisis or disaster.

We want to assure you that we have teams in place who will continue

to support your telecommunication services with us and avoid any

interruption to the best of our ability, as humanly possibly.

TelePacific’s plan has multiple levels: Overall company plan: based on the incident command system from

FEMA that is used by fire and police departments around the country

Specific plans: customized for each of TelePacific’s facilities

Telepacific employees at all levels are involved in the development of the

overall and facility-specific plans, and each employee is trained to respond

to emergency events.

What does all this mean to you?It means that TelePacific can and will get back to “business as usual” as

quickly as possible. Our overall goal is to eliminate any negative impact to

our customers so your service is seamless, your business is not affected

and, in the best case, you don’t even know we implemented our plan.

Types of events we have planned for:

Earthquakes Pandemic Flu or other health concern

Fires Terrorism Activity

Floods Utility Outages

Hazardous Material Spills

Is your business ready?We urge our customers to consider developing a plan of their own, just in

case one is needed.

Some resources to consider:

Department of Homeland Security (www.dhs.gov)

Federal Emergency Management Agency (www.fema.gov)

Centers for Disease Control and Prevention (www.cdc.gov)

Voice

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With more applications being pushed out to the cloud and

videoconferencing and streaming media a day-to-day reality

for businesses, the need for bandwidth is growing. Yesterday’s

technology doesn’t always deliver like it used to.

In more and more situations, 10Mbps is becoming the new

T1. And multiples of that are needed to drive larger enterprises

with a high reliance on data intensive applications. TelePacific’s

Ethernet access services offer a wide range of bandwidth

options from 1Mbps to 10Gbps. With the densest footprint

in California and Nevada, and coverage of all major Texas

metro areas, TelePacific can help you meet your application

requirements with flexible bandwidth options across our

network and yours. Use our Ethernet services to expand the

capabilities of your LAN and optimize your WAN.

With Ethernet access solutions you can get more from your

network with improved efficiency, scalability and expanded

capability. And with TelePacific, all of our

Ethernet services include around-

the-clock network monitoring.

More than just access to

performance, you get timely

notifications of service

trouble management and

resolution.

With voice and data traffic booming and 10Mbps becoming the new T1, Ethernet can be a more cost-efficient way to bring ultra high bandwidth to your business.

Carrier-Class Ethernet

Copper

TDM

Fiber

Ethernet Type

Delivery Facility

Speed Range

Restrictions

EoFW

Fixed wireless

1.0–100 Mbps

Within 6 miles of wireless tower

EoTDM

DS1/DS3

1.0–135 Mbps

None

Enhanced EoC

Copper loop

1.0–200 Mbps

Within 17,000 ft. of an Ethernet equipped local serving office

EoFiber

Fiber

Up to 10Gbps

Building must be served by fiber

* Not all connection types or speeds are available at all locations. Enhanced Ethernet speeds depend on the number and quality of copper pairs available at your location, as well as distance from an equipped LSO. Ask your TelePacific sales representative to qualify your locations for Ethernet access solutions.

With nearly 400 Enhanced

Ethernet-equipped LSOs

across our three state

footprint plus more than

10,000 fiber-served buildings,

TelePacific can help you meet

your application requirements

with robust and flexible

bandwidth options. With our

Ethernet Ecosystem, we

provide ubiquity of access in

the markets we serve.

Fixed Wireless

Contact your sales rep for more details

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