wipro - total quality management
TRANSCRIPT
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Presented By:-
Anuja Jain | Devendra Singh Rathore | Ilashu Jain | Meghna Sharma
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‘WIPRO ENTERPRISES LTD’Founded : 29 December 1945,
Founder : Mohamed Hasham Premji
CEO: Abidali Neemuchwala (Feb 1, 2016)
Headquarter : Bangalore, Karnataka, India
Employees : 1,73,863 (June, 2016)
Areas: IT Business, Digital Strategy, Business Consulting and IT
Services
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“WIPRO MISSION IS THE QUALITY
(ACHIEVING THROUGH SIX SIGMA)”
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“TO SERVE CUSTOMERS WITH
INTEGRITY THROUGH INNOVATIVE,
VALUE FOR MONEY SOLUTIONS BY
APPLYING THOUGHT DAY AFTER DAY”
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Customer oriented
Productivity improvement
Wide quality system
Effective implementation of IT strategies
and solution.
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Process
Organization
Culture
Infrastructure
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►Wipro is the first Indian company to adopt Six
Sigma.
► Six Sigma at Wipro simply means a measure of
quality that strives for near perfection.
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• Developing new Processes
• Improving Existing
• Processes Reengineering
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► On time delivery.
► Reduction in product defects.
► Waste elimination.
► Increased Productivity by 35%.
► Increased customer satisfaction.
► Improved quality than before.
► On-time deliveries (93% projects completed on time)
► The financial gain that Wipro has achieved by using Six Sigma
has been one of the high points.
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Wipro named a 2015 Best Outsourcing Thought Leadership Awards (BOTL) winner by The Outsourcing Institute
Wipro recognized as the ‘Best Company to Work For’, among supersized organizations in India, in the 2014 edition of a study conducted by Great Place To Work® Institute and The Economic Times
Wipro won 3 Awards at Info Security’s 10th Annual Global Excellence Awards 2014
Wipro named as a 2016 World’s Most Ethical Companies by the Ethisphere Institute for the 5th successive year
Winner of Global BPO Standard Bearer by IQPC (International Quality and Productivity Centre) in 2007.
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