Tomiwa Ogunbamowo

AI & Automation Enthusiast

Context

Post facto, sample

based audits

Risk & compliance

issues

Payment

leakages

Escalating

recovery efforts

Solution

Catch anomalies previously missed

pattern recognition

Focused investigations

reduced false positives

Near-real time

comprehensive verification

Benefits

2% savings in total

spend

60% compliance

effort savings

100% payment

monitoring

Data based audits

pre-emptive red flags

Improved risk posturecatch new

fraud schemes

Case - Detecting funds leakage in Accounts Payable for a leading UK retailer

Wipro HOLMES™ Anomaly detection suite was implemented for Accounts Payable division at a large retailer in

UK and is delivering increased understanding of procurement transactions along with multiple other benefits

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Pre-built AI models for Procure to Pay Process

Reduce leakage

▪ Duplicate payments: Duplicates with

fuzzy matches

▪ Wrong vendor payments: Payment

of invoice to wrong vendor

▪ Settlement discounts: Early warning

system to avail cash discounts from

on-time payment

▪ Payment penalties: Avoid penalties

due to payment delays

▪ Discrepancies between PO &

invoice: Price/quantity discrepancies

between PO & invoice

▪ Reversal anomalies: Reversal

anomalies overriding standard 3way/2

way matching

▪ Supplier statement reconciliation:

Reconcile payments data with vendor

statements

Detect fraud

▪ Suspicious invoices: Out of pattern

invoices

▪ Shell vendors: Fuzzy match vendor

& employee info, single client vendors

▪ Suspicious invoice patterns:

Suspicious ranges, fixed interval

invoicing

▪ Multiple suspicious transactions:

Multiple red flagged transactions for a

vendor

▪ Cumulative payment anomalies:

Payment spikes, non-conformance to

Benford’s law

▪ Suspicious POs: POs without PR,

purchase spikes, POs created during

holidays/weekends

▪ Suspicious approval patterns:

Expedited approvals, approval with

shared password, spilt POs/PRs

▪ High risk transactions: Payment

outliers based on multiple indicators(

mode changes etc.)

Detect compliance

violations

▪ Contractual compliance: Exceptions

based on past credit note patterns for

volume/value rebates

▪ Out of pattern supplier debits: Out

of pattern debits non-compliant to

terms

▪ Pricing anomalies: Pricing

discrepancies across vendors for the

same item

▪ Operational anomalies: New POs

raised with existing open Po for the

item, Old open POs

▪ Data integrity: Data entry issues in

the invoice number, invoice date etc.

▪ One time vendor anomalies: Non-

compliant usage of one-time vendors

▪ Vendor level violations: Payments

made to blacklisted vendors/ dormant

vendors

▪ Non-traditional supporting

documents: One-off alternate

supporting documents

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Who are we?

Vendor neutralAdvisory Services

Platform Servicesand Studio

Prebaked BusinessSolutions

For IT & Business Users

200+ BOT library

Talent Ecosystem

AI Ecosystem

RPA Ecosystem

4300+Robots Deployed

350+Customers

4500+Trained resources

on AI

850+Trained Resources

on Robotics

Up to 60%Reduction in transaction

handling time

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HOLMES for Business

Business processes across the finance and accounting departments of enterprises –O2C, P2P, T&E, General Ledger

Business processes that pertain to the legal & compliance department of an enterprise – e.g. Contracts, Trading Compliance, Regulations

HOLMES for CHRO

Business processes that touch an employee’s lifecycle. Basically applying all aspects of HR org. e.g. Hire-to-Retire Process cycle

Business processes pertaining to the procurement office, e.g. anomalies in supplier’s invoices, cognitive invoice processing

HOLMES for CMO

Sales & Marketing processes & activities, e.g., product promotions, campaign management, sales enablement, customized experience, etc.

HOLMES for COO

Business processes that touch operations and services across industries, e.g. AI & IoT for Mfg & Utilities, NLQE based content discovery for all

Driving Digital transformation Cloud Strategy and Adoption

IT cost savings to drive business Data Protection and Security

Technology upskilling and retention Merging legacy and modern technologies

CXOChallenges

HOLMES forLegal Council

HOLMES for CFO HOLMES for CPO

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Wipro HOLMES for business: Sample outcomes

Drawings Digitization HOLMES for CFO

Compliance: Up to 40% reduction in processing effort & cost

40x improvement in prediction, 90% recall with 71% precision

HOLMES for COO

HOLMES for CHRO

Document processing: 6m unstructured docs/yr, 540+ types, up to 60% effort savings

HOLMES for Legal

Contract Intelligence: 90% effort saving (down to minutes), up to 50% process efficiency

Anomaly Detection: 2.5% leakage prevented in overall Procure2Pay spend

HOLMES for CPO

40% cost savings, 85% productivity increase

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HOLMES for IT

HOLMES for End-User

HOLMES for AI Ops

HOLMES for DevOps

HOLMES for Digital Networks

HOLMES for Cloud

HOLMES for SAP

HOLMES for Oracle

HOLMES for

Cybersecurity & Compliance

IT alignment with Business Enhanced cybersecurity

Adapting to the Digital age Data Classification and Governance

Cloud Operations Agile DevOps

CIOChallenges

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Wipro HOLMES for IT: Sample outcomes

HOLMES for DevOps HOLMES for Cloud

37% reduction in ticket volumes (Cognitive Search: Policy, SOP, FAQ, Self-help/heal)

~30% OPEX reduction with over 90% reduction in P1s (tickets)

SME Smart Assist

HOLMES for End User

30-50% enhancement in user experience

HOLMES for AI Ops

30% reduction in turn around time (MTTR)90% ISO 27001 compliance reports handled

by human agents resolved by BOTS

HOLMES for Compliance

~100% untested requirements identification &90% accuracy in Automation Failure analysis

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Typical Customer Automation journey

Hyper Automation - “Journey from Tasks to AI”

Basic Process Automation

Enhanced Process

Automation

SupervisedAI

AutonomousAI

Natural Language Processing

Predictive analytics

Supervised Machine Learning

Evidence based learning

Pattern Recognition

Orchestration

Business Process Workflow

Robotic Process Automation

Scripts

Task based execution

Self Optimisation

Reinforcement Learning

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Recognition by clients and industry experts

Leadership in Analyst Reports

• Application Automation PEAK Matrix 2019• IT Infrastructure Automation• Application Dev-Test Automation• Business Process Service

Delivery Automation• Risk & Regulatory Compliance

Application Services

• Digital Workplace Services – Large Market

• IT Services Masters • Enterprise Blockchain Services • AI-Powered OneOffice Premier League • IT Infra Mgmt & Enterprise Cloud Services• Digital Tech Strategy &

Consultancy Services• App Testing Services Supporting

Digital Transformation• App Development & Management Services

• RPA & AI in Banking

• Robotic Automation Services

Wipro HOLMES in global forums

Strategic Vendor Relationship

Summit, London

FORA Council (Future of Operations in the Robotic Age), Chicago & London

ISG Automation Summit, London

Annual Tech Conference, Delhi CEATEC Japan, Tokyo

RPA Summit, New York CIO Forum, Vienna India Mobile Congress, Delhi

Client Speak

Banking

“Wipro HOLMES will allow us to transition to a cognitive automation platform and expand our current orchestration capabilities.” – Sr. Manager

Energy

“By leveraging Wipro HOLMES, we will not only be future proof, but also continue to be an innovative leader in the Energy industry.”– Innovation Advisor

Retail

“With its finger on the pulse, Wipro has shown 1-800-Flowers.com new advancements in automation through their Wipro HOLMES platform, cloud offerings and digital transformation.” – CIO

Health

“Wipro is helping us automate our IT operations and business processes. We are planning to actively leverage Wipro’s HOLMES to drive experience, efficiency and economy across our value chain.” – VP

Construction

“We implemented the HOLMES Anomaly Detection Solution to detect process anomalies and prevent leakages… we are looking at other areas as well where HOLMES can potentially help us manage risk.” – Finance Director

Technology

“Using the HOLMES platform we are continuing on a journey that includes automation, frameworks for predictive analytics, cognitive automation, and additional self-healing solutions.” – VP

• 2017 ISG Paragon Awards – ‘Excellence’ category

• ISG Challenge The Future Awards 2017 – ‘Best Outcome Delivered through Automation’

• Winner of 4 categories at the Aecus Automation Awards

• Predictive automation, TelecommsRPA, Mortgage RPA/Intelligent Data Capture, Banking RPA

Leadership in Analyst Reports

• Application Testing Services • Managed Workplace Services, NA

• AI consulting 2019• Digital Operations Services

• Worldwide Artificial Intelligence Services 2019 Vendor Assessment

• Manufacturing CX Systems Integration

• Artificial Intelligence and Machine Learning Best-of-Breed Platforms 2019

Industry Awards

• Won the ‘Digital Transformation Initiative of the Year’ Award at the Romanian Business Services Forum & Awards 2019

• Won the second place in the category of ‘Business Innovation’ at the ABSL Awards Gala 2019

• Awarded as “Best Integrator” in the Intel Partner Conclave 2019 for being the early adaptor of their technology and exceeding the revenue target

Clients who shared the stage with us

Tomiwa Ogunbamowo

AI & Automation Enthusiast

https://www.linkedin.com/in/ogunbamowo/

Thank you

tomiwa.ogunbamowo@wipro.com

Mobile: 07980 960977