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Winning the (Zero) Moment of Truth Wien, 29th June

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Page 1: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are

Winning the (Zero) Moment of TruthWien, 29th June

Page 2: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are
Page 3: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are

TV

COMPUTER

MOBILE

TABLET PC

Page 4: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are

Google Confidential and Proprietary 4Google Confidential and Proprietary 4

We are connected everywhere

Page 5: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are

Google Confidential and Proprietary Google Confidential and Proprietary

Die gute, alte Zeit ...

First Moment of

Truth

Second Moment of

Truth

Stimulus

Am POSVor dem Warenregal

Verwendung des Produkts

Page 6: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are

Google Confidential and Proprietary Google Confidential and Proprietary

First Moment of Truth

Second Moment of Truth

Stimulus

Pre-shopping In-store, In-home

Am POSVor dem Warenregal

Verwendung des Produkts

Heute erfolgt nach dem “Stimulus” die Online Recherche

Page 7: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are

Google Confidential and Proprietary

Optimale Zielgruppenansprache

18Auto

5.8Restaurant

7Konsumgüter

10.4 Durchschnitt der Quellen, die eine Verkaufsentscheidung beeinflussen

der Internetnutzerinformieren sich im Internet

bevor sie eine Ware oder eine Dienstleistung

erwerben

93%

Page 8: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are

ROPO – Research Online, Purchase OfflineGoogle Confidential and Proprietary

Page 9: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are
Page 10: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are

Google Confidential and Proprietary Google Confidential and Proprietary

Online Ressourcen

○ Unterstützung und Gutscheine:www.adwords-starthilfe.at/

○ Google Zertifizierte Agenturen: www.google.at/partners

○ Trends: www.google.com/trends

○ Konsumenten Such- und Kaufverhalten: www.consumerbarometer.com

○ Marktstudien: www.thinkwithgoogle.com

○ Mobile Daten: www.ourmobileplanet.com

○ Internat. Marktdaten: Global Market Finder: www.google.com/ads/global

○ Kostenlose Trainings by Google: www.adwords-trainings.at

Page 11: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are

Google Confidential and Proprietary Google Confidential and Proprietary

Consumer Barometer

What do customers do online?

www.cosumerbarometer.com

Page 12: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are

Google Confidential and Proprietary Google Confidential and Proprietary

Our Mobile Planet

How mobile are customers?

Page 13: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are

Google Confidential and Proprietary Google Confidential and Proprietary

APAC Export Summit

Discover search trends and the most popular queries in a selected region or country.

Find out in what regions people search for a certain term the most.

Google Trends

Page 14: Winning the (Zero) Moment of Truth - WKO.at€¦ · Winning the (Zero) Moment of Truth Wien, 29th June. TV COMPUTER MOBILE TABLET PC. Google Confidential and Proprietary 4 We are

Google Confidential and Proprietary Google Confidential and Proprietary

thank you!