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Windows Server 2003 End of Support Options February 26, 2015 Copyright 2015 CompuCom Systems, Inc. All rights reserved. This document is copyright protected with all rights reserved and may not be reproduced in whole or part without express written permission from CompuCom Systems, Inc. All trademarks and trade names mentioned herein are the property of their respective owners. The information contained herein is subject to change without notice.

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Windows Server 2003 End of Support Options

February 26, 2015Copyright 2015 CompuCom Systems, Inc. All rights reserved. This document is copyright protected with all rights reserved and may not be

reproduced in whole or part without express written permission from CompuCom Systems, Inc. All trademarks and trade names mentioned herein

are the property of their respective owners. The information contained herein is subject to change without notice.

© 2015 CompuCom. 2

Agenda

Welcome and Introduction

– Heather Peyton,

CompuCom

Windows Server 2003 End

of Support Options and

Remediation Strategies

– Todd Pekats, CompuCom

Q and A

© 2015 CompuCom. 3

© 2015 CompuCom. 4

Persona & Community Services Identity & Entitlement User Experience Management TCO & ROI Tracking Business & Technology Alignment

Mobility & Device Services Provisioning Hardware Management Operating Environment Management Depot & Disposition

Application Marketplace Services Application Portfolio Management License Management Mobile, Application Development & Testing Unified Collaboration

Workplace Services On-Site Maintenance Services Solution Cafés Retail Operations

End-User Enablement

Converged Technology Operations Integrated Monitoring Administration & Orchestration Security Management

Data Center Services Private Cloud & Virtualization Storage & Data Protection Data Center Operations

Cloud Computing Services Community Cloud Public Cloud Hybrid Cloud Persona Cloud

Network Services Edge & Core Network IP Communications Telecom Services Software Defined Network

Data Center and Cloud Services

Service Experience Management

Personal Portal Services End-User Portal Business-User Portal Customer Intelligence & Analytics

Customer Care Services Service Desk Hybrid Support Services Procurement Support

Integrated Infrastructure Management Service & Configuration Knowledge Service Catalog ITIL Lifecycle Processes B2B Data Interchanges

Program Management Services On-Demand Workforce Governance & Optimization Project Services

What CompuCom Does

Extended Support Options

Costs, benefits and practicality.

© 2015 CompuCom. 6

Consider this for the Windows Server 2003:

The last Service Pack was issued more than six years ago.

Regular or “mainstream” support ended three years ago.

The product is now on “extended support.”

All support ends in July 2015.

© 2015 CompuCom. 7

Technology of 2004 “REALLY!”

© 2015 CompuCom. 8

What End of Support Means

Start planning your migration and transforming your datacenter todayDiscontinued support for many applications

Nowis the time to act

Increased operations costs

Impact on Microsoft Small Business Server 2003

Impact on both physical and virtualized servers

Nosafe haven

Nosafe haven

Windows 2003/R2 servers will not pass a compliance audit

Nocompliance

Nocompliance

37 critical updates released in 2013 for Windows Server 2003/R2

Noupdates

Noupdates

© 2015 CompuCom. 9

32% of Servers are

>4 Years Old1 32 %

> 4 YEARS OLD

Make up only 4% of

Total Performance

Capabilities of Servers1 4%

> 4 YEARS OLD

Use 65% of Total

Energy Consumption1 65> 4 YEARS OLD

%

26%

CAPEX

74 %

OPEX

Business innovation throttled to 26%2

Time to revenue

Cost of lost time, effort, opportunity

Unpredictable business cycles

74% captive in operations and

maintenance2

Rigid & aging infrastructure

Application & information complexity

Inflexible business processes

1*

Sourc

e:

Inte

l analy

sis

, 2012

2*

Sourc

e:

Gart

ner,

IT

Metr

ics:

Alig

n IT

Investm

ent

Levels

With S

trate

gy

Usin

g R

un,

Gro

w,

Tra

nsfo

rm a

nd B

eyo

nd

(Marc

h 2

012)

Softw

are

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ork

loads u

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orm

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ests

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ptim

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or

perf

orm

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nly

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cessors

. P

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ests

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mark

and M

obile

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pute

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Any

change t

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ay

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esults

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ary

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ther

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ests

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t yo

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ully

evalu

ating y

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For

more

info

rmation g

o t

o h

ttp://w

ww

.inte

l.com

/pe

rfo

rma

nce

Aging Infrastructure is Inefficient and Costly

© 2014 CompuCom. 10

• High cost custom support agreements (CSAs) – first year are

usually in the range of $200K and can compound

• Existing physical hardware may be 5-7 years old, expensive

to maintain

• No direct upgrade path to Windows 2012 R2

• Need to address applications as well as the OS

• Can’t take advantage of modern IT infrastructure and

management tools

Why is Doing Nothing Not an Option

• Windows updates – including security will no longer

be available

• Microsoft will no longer support virtualized platform

• Regulatory issues

Risk

Cost

Complexity

Infrastructure ModernizationWhat it will cost and what the steps involved are, and how to

leverage tools and services.

© 2015 CompuCom. 12

I want higher application

Availability

Evolution or Revolution!

I want increased

Capacity in server

administration

I want to reduce IT

infrastructure spend

and get better

Scalabilityand performance

I want increased

Flexibility and be

able to support private

cloud

I want improved

Storageefficiencies

I want greater

End-Userproductivity

© 2014 CompuCom. 13

© 2015 CompuCom. 14

© 2015 CompuCom. 15

Key Considerations:

How old is your installed base?

Is your equipment out of warranty?

Are you sufficiently protecting your data?

Do you want to virtualize everything on-premise or are you open to

moving to the public cloud?

© 2014 CompuCom. 16

Migration Process Overview – Microsoft’s View

Migrate4Target3Assess2Discover1

© 2015 CompuCom. 17

CompuCom’s Server Migration Approach

•Establish application support structure

•Implement migration solutions in a phased in approach to mitigate loss of service and impacts to the organization

•Validate migration activities

•Client execute UAT on migrated applications

•Provide post migration support based on contract requirements.

•Decommission legacy hardware and either re-deploy or release for disposal

Implementation (Migrate)

•Develop migrations solutions on an application by application basis.

•Review migrations solutions with application owners and incorporate feedback

•Finalize migration solution options and document.

•Where possible establish a test lab to validate migration solutions.

•Review test results with client

•Develop migration implementation plan that aligns to business SLA’s, application dependencies and outage windows

•Develop and communicate application support structure to be used during migration waves

Design (Target)

•Determine available support on existing hardware.

•Determine minimum hardware specifications for any re-deployable hardware

•Determine what systems can be re-deployable with reasonable hardware upgrades

•Map out application dependencies

•Review application upgrade paths

•Review possible areas for application transformations.

•Review area’s for application consolidation

•Rationalize both the H/W and software lists and determine areas of reduction, upgrades and transformations

•Determine application criticality to the organization

Planning (Assess)

•Deploy our discovery tools across the server farm to gather detailed information on existing hardware, OS, applications, etc.

•Receive and reconcile license entitlement information from the client and/or providers

•Gather application availability information (business SLA’s, outage windows, etc.)

•Gather information from client on application owners.

•Cross reference available information with customer supplied inventory lists.

•Receive hardware support information from client

•Consolidate H/W and S/W lists to develop a complete inventory of all in scope servers

Discovery

© 2015 CompuCom. 18

Dig Deeper with the Discover and Assessment Process

Microsoft Assessment and Planning (MAP) Toolkit

Agentless, automated, multi-product planning and assessment tool for

quicker and easier desktop, server, and cloud migrations.

Provides detailed readiness assessment reports and executive

proposals with extensive hardware and software information, as well

as actionable recommendations to help organizations accelerate their

IT infrastructure planning process and gather more detail on assets

that reside within their current environment.

Also provides server utilization data for Hyper-V server virtualization

planning, server placement identification, and virtualization candidate

assessments performance.

© 2014 CompuCom. 19

Windows Server

2012 R2

Microsoft

AzureCloud OS Network

Evaluate options for each application and workload

Destination Targeting is a Key Piece of the Discussion

© 2015 CompuCom. 20 © 2014 CompuCom. 20

© 2014 CompuCom. 21

Hardware – Decisions

Windows Server 2012 R2 requires more

powerful hardware

Relocate to the

cloud

Virtualize on

other Server

Replace Server

hardware

Cloud Based Migrations What makes sense to move to the cloud and what doesn’t.

© 2014 CompuCom. 23

Hybrid Cloud

“Servers in the data center used to be

special; they were like family pets!

They were sensitive, we fed them and

cared for them.

Servers in the modern datacenter are like

cattle. If they go down or have problems,

we just shoot them and bring in another

one.” (quote from presenter in video training talks from Microsoft)

A wise

man

said,

© 2015 CompuCom. 24

Building the Modern Datacenter

Yes

78%

Maybe

17%

Will your enterprise be pursuing a private cloud

computing strategy by 2014?

n = 150

Source: Top Five Trends for Private Cloud Computing14 Feb 2012, #G00230746

Gartner

Design private cloud deployments with interoperability

and future hybrid in mind.

Especially in larger enterprises, consider the evolution to hybrid

cloud computing as part of a broader strategy to position IT as the broker for a broad mix

of IT services deliveredin many different ways —

hybrid IT.

Source: Design Your Private Cloud With Hybrid in Mind24 February 2012 #G00230748

Gartner

No5%

© 2015 CompuCom. 25

Considerable This

It is believed that large customers will maintain a significant amount of

their IT facilities and staff at their sites, and by 2020, about 80% of the

world’s 2,000 largest companies will still have greater than 50% of

their IT onsite (IDC 2014).

Early-stage companies (less than five years in business) are the most

eager buyers of cloud, concerned with start-up capital costs and less

likely to build and staff a conventional datacenter, and plan to increase

their spend on public cloud by 24% over the next few years (IDC

2014).

© 2015 CompuCom. 26

Windows Azure Active Directory

© 2015 CompuCom. 27

Suitable for Organizations using Active Directory (AD)

Provides best experience to most customers using AD

Supports Exchange and Lync Co-existence scenarios

Coupled with ADFS, provides best option for federation and synchronization

Supports Password Synchronization with no additional cost

Does not require any additional software licenses

Suitable for small/medium size organizations with AD or Non-AD

Performance limitations apply with PowerShell and Graph API provisioning

PowerShell requires scripting experience

PowerShell option can be used where the customer/partner may have wrappers around PowerShell scripts (eg: Self Service Provisioning)

PowerShell & Graph API

Suitable for large organizations with certain AD and Non-AD scenarios

Requires Forefront Identity Manager (FIM), soon to be Microsoft Identity Manager and additional software licenses

Additional automation capabilities

Coupled with ADFS, provides flexible option for federation and synchronization

Non-AD synchronization

Directory Sync Options

© 2015 CompuCom. 28

CompuCom

Professional

Services

Offerings

© 2015 CompuCom. 29

Data Center Migration Services

• Migration Planning &

Design

• Asset Discovery &

Inventory

• Physical Relocation

● Hardware de-install

● Logistics

● Hardware re-install

• Project Management

• Data Center

Transformation

• Consolidation &

Rationalization

• Cloud & Converged

Infrastructure

• Virtualization

• Network Integration

• Cloud Integration

• Server Workloads

● Physical-to-Physical

● Physical-to-Virtual

● Virtual-to-Virtual

• Data Migration

• Applications &

Database

Data Center Services Infrastructure Services Migration Services

CompuCom’s Data Center Migration Services provide a smooth transition to

Managed Data Center and/or Cloud Services

© 2015 CompuCom. 30

Microsoft AD Related Services and Enablement

Active Directory Design Services

Active Directory Consolidation Assessment

Active Directory Migration Services

Cloud Enablement Services and Federation

Assisting with Active Directory Aware Applications

– Lync

– Exchange

– SharePoint

– System Center

– Office 365

– Azure

© 2015 CompuCom. 31

Microsoft Virtualization Interactive Solution Briefing

Discuss current and future states of Windows virtualization

Hyper-V virtualization deployment methodologies and tools

Virtual server management with System Center products

High-availability best practices

VMware and Hyper-V coexistence

Define planning and design the project and timeline

31

© 2015 CompuCom. 32

Case Study – Retail WinSvr 2003 Migration

Customer: Retail Organization expecting to grow from 20 stores to 100 in 5 years.

Problem: Customer had a Windows 2003 server infrastructure with tape backups and scripted copies to DR site. – Single SQL 2005 database running

all critical transactions. Used database replication for DR.

– Limited staff, and could not grow back office staff fast enough and had major space limitations.

– No virtualization platform. 32

© 2015 CompuCom. 33

Case Study – Retail WinSvr2003 Migration (cont.)

Solution: Built a Hyper-v based virtualization platform on Windows Server 2012 infrastructure that included:

– Clustered SQL 2012 database with HA session failover.

– Always ON database to support HA in a Colocation site.

– Configured VM replication to DR site for failover

– Implemented SCOM to monitor performance and HA

– Installed SCVMM to manage VM’s across the organization and auto failover VM’s to DR site based on conditions.

– Reduced server footprint at main and DR site.

33

© 2015 CompuCom. 34

Case Study Results

New physicals

servers

New Software

Licenses

Dynamic and

Highly Resilient

Infrastructure

Cloud Ready

Alignment with

our Portfolio

Offering

© 2015 CompuCom. 35

Next Step Recommendations

2/27/2015

1) Setup a Server 2003 Rescue Assessment

© 2015 CompuCom. 36