windows rt mac os x ios 9+ android 5+ · windows rt mac os x ios 9+ android 5+ browser ie 8,9 ie...
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Windows RT Mac OS X IOS 9+ Android 5+
Browser IE 8,9 IE 10+ IE 10IE 10+
Desktop Mode
IE 10+ Metro
UI Mode
IE 10+ Desktop
Mode
IE 10+ Metro
UI Mode
IE 10+
Desktop
Mode
IE 10+ Metro
UI ModeNA NA NA
MSMC Portal L J L J L J L J L NA NA NA
Citrix Reciever J J L J J J J J J J J J
Global Protect J J L J J J J J J J J J
Windows 7 Windows 8 Windows 8.1
MSMC VPN Support Matrix
Windows 10
Support Hardware/Operating System Browser Comments
Not Support PC running Windows 7 IE 8,9 This configuration is no longer supported.
Fully Supported PC running Windows 7 sp1, 8, 8.1, 10 IE 10, 11
Should be able to access all applications
and services
MSMC will assist with troubleshooting
most issues and work toward resolution.
Not Supported PC running Windows 8, 8.1, 10 IE 10, 11 Metro UI Mode
MSMC does not support this configuration
May not be able to access all applications
and services.
Refer customer to work with their own
hardware vendor/technical resource for
assistance.
Fully Supported Mac OS 10.9+ Safari
Should be able to access all applications
and services
MSMC will assist with troubleshooting
most issues and work toward resolution.
Fully Supported iOS 9+ Citrix Receiver App
Should be able to access all applications
and services
MSMC will assist with troubleshooting
most issues and work toward resolution.
Fully Supported Android 5.0+ Citrix Receiver App
Should be able to access all applications
and services
MSMC will assist with troubleshooting
most issues and work toward resolution.
The physician/staff are responsible for the download and installation of any software. MSMC assumes no responsibility or
liability for any damage that may occur to computer equipment/software.