windows rt mac os x ios 9+ android 5+ · windows rt mac os x ios 9+ android 5+ browser ie 8,9 ie...

2

Click here to load reader

Upload: vanthien

Post on 16-Sep-2018

213 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Windows RT Mac OS X IOS 9+ Android 5+ · Windows RT Mac OS X IOS 9+ Android 5+ Browser IE 8,9 IE 10+ IE 10 IE 10+ Desktop Mode IE 10+ Metro UI Mode IE 10+ Desktop Mode IE 10+ Metro

Windows RT Mac OS X IOS 9+ Android 5+

Browser IE 8,9 IE 10+ IE 10IE 10+

Desktop Mode

IE 10+ Metro

UI Mode

IE 10+ Desktop

Mode

IE 10+ Metro

UI Mode

IE 10+

Desktop

Mode

IE 10+ Metro

UI ModeNA NA NA

MSMC Portal L J L J L J L J L NA NA NA

Citrix Reciever J J L J J J J J J J J J

Global Protect J J L J J J J J J J J J

Windows 7 Windows 8 Windows 8.1

MSMC VPN Support Matrix

Windows 10

Page 2: Windows RT Mac OS X IOS 9+ Android 5+ · Windows RT Mac OS X IOS 9+ Android 5+ Browser IE 8,9 IE 10+ IE 10 IE 10+ Desktop Mode IE 10+ Metro UI Mode IE 10+ Desktop Mode IE 10+ Metro

Support Hardware/Operating System Browser Comments

Not Support PC running Windows 7 IE 8,9 This configuration is no longer supported.

Fully Supported PC running Windows 7 sp1, 8, 8.1, 10 IE 10, 11

Should be able to access all applications

and services

MSMC will assist with troubleshooting

most issues and work toward resolution.

Not Supported PC running Windows 8, 8.1, 10 IE 10, 11 Metro UI Mode

MSMC does not support this configuration

May not be able to access all applications

and services.

Refer customer to work with their own

hardware vendor/technical resource for

assistance.

Fully Supported Mac OS 10.9+ Safari

Should be able to access all applications

and services

MSMC will assist with troubleshooting

most issues and work toward resolution.

Fully Supported iOS 9+ Citrix Receiver App

Should be able to access all applications

and services

MSMC will assist with troubleshooting

most issues and work toward resolution.

Fully Supported Android 5.0+ Citrix Receiver App

Should be able to access all applications

and services

MSMC will assist with troubleshooting

most issues and work toward resolution.

The physician/staff are responsible for the download and installation of any software. MSMC assumes no responsibility or

liability for any damage that may occur to computer equipment/software.