windows intune 2013
TRANSCRIPT
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Intune
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What are the some of the PC issues
customers face today?
Activities 1
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Pointtonote:
Dothissimilarexerciseandget
thecustomerstomentionallthese
problemstoyou!
Asthepresentationprogresses,
providethemthesolutionwith
WindowsIntune!
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What are some of the things
customers do to mitigate these
risks?
Activities
2
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Mitigating the risk
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Winchester House
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The Recommended Approach
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Integrated solution for the platform.. Commonly seen
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YourcustomersneedtounderstandCloud!!!
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Why are your customersconsidering or not considering
cloud services today ?
Activities 3
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Traditional Model vs. Hosted Model
16
Traditional Model Software/Application resides on
Customers Network
Customers IT department isresponsible for managing theoperation, upkeep, andmaintenance of the software
Online Services
(Hosted Model) A critical portion of the
software generally resides witha Service Provider outsidecustomers IT environment.
Service provider is responsiblefor managing the operation,upkeep, and maintenance ofthe software
Service Providers
Network
Public Network
(Internet)
Organizations
Network
CorporateFirewall
Software/ Application
Service Providers
Network
Public Network
(Internet)
Organizations
Network
Software/Application
CorporateFirewall
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Cloud Fits Your Customer's BusinessBig tech results with a small tech investment
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KEY Selling messages 1Cloud
Cloud Services
Reduces the risk of investment ( lower barrier ofentry) easy access to trials
Lower TCO as no capital investments
No hardware infrastructure cost
No maintenance cost and operations cost Easy and frequent upgrade of services
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8
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Sell Windows 8 Enterpriseto Customers
Activity 4
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Windows to go
8
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KEY Point
To drive home a key message.
A foundation is required to provide for a strong supportfor the business users
The foundation will be the latest Windows DesktopOperating System
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ImprovesSecuritybykeepingyourcustomersPCsmore
protectedanduptodate.
IncreasesProductivityforbothend-usersandtheyourITengineers.
LowersCostsbyoptimizingPCmanagementandsupport.
WindowsIntune
Endpointprotection BitLocker SecurityPolicies&FirewallManagement
Proactive
managementleadstoreduceddowntime LatestversionofWindows
Easeofusewithweb-basedadminconsole
IncreaseUptime
Noinfrastructureorservermaintenance PredictableITspendwithlowercapexcosts
TimesavingsforWindows8
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Windows Intune is designed by Microsoft tospecially manage Microsoft Windows Platform
Test it before you buy it Deploy software solution without the traditional
overheads
Get new features upgrade frequently
KEY Selling messages 2Windows Intune
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Intune Trial
TrialisavailableforIntuneincludestheWindowsIntuneOnlineServices
25usersfor30days
NotrialofferforWindowsOperatingSystem
NotrialofferforMDOP:
MDOPisavailablefortestandevolutionifacustomermeetsoneofthefollowingcriteria:
YouareaWindowsSoftwareAssurance(SA)customer,MDOPisavailabletoSAcustomersthroughtheMicrosoftVolumeLicensingServiceCenter.
YouareaMicrosoftMSDNorTechNetSubscriber
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Is Windows Intune suitable for everyCustomers?
Class Activity 5
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Who is it targeted at?
Customers with 40 200 PCs
With 80 90% workload on Microsoft Desktop
Customers with Mobile Users Multiple Offices around the region
Limited IT helpdesk
Understand cloud based solution
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Low Hanging Fruit
Customers who are still on earlier version of Windows
Customers with expiring or no AV solutions
Customers who understand the risk they are going
through but not doing anything Customers who understands PC management but
shelved it due on cost
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MOSA
EA
EES/CASA
Program and Sku Availability
* Select License, Select Plus, Open License, Open Value, or Open Value Subscription are not eligible licensing programs for Windows Intune. Existing customers with SA on Select
Plus, Open Value, or Open Value Subscription may purchase through MOCP and receive a credit for their underlying SA
Windows Intune is not recommended for more than 20k DSL
Windows Intune
Add
On
Add On
Windows Intune
Typicallyfor SMB customers New customers without SA Existing Open/Select SA customers*
Customers > 250 Existing EA/EAS customers adding Windows
Intune to some or all devices
Academic institutions with EES or CASA
Customers > 250 EA or EAS customers adding Windows Intune
to some or all devices
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WindowsIntune
WindowsIntuneAdd-On
Key Customer Pain Points:
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Customers Told Us
Product Changes Licensing Changes
We listened and made changes
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Direct(MOSP)
EA/EAS
EES
Must licenseConfigMgrseparately
Includes:
Intune Service ConfigMgr & SCEP
Key Changes
$4
$6
$11
Notes: All Prices in USD MDOP & Additional storage for Software Dist available as add-on (same as current offer)
Windows Intune Add-On for ConfigMgr requires ConfigMgr & SCEP to be licensed under the EA/EAS/EES
Licensing device management from Microsoft no longer requires customers to choose betweenSystem Center Configuration Manager (ConfigMgr) and Windows Intune.
Must licenseConfigMgrseparately
Available
Jan 1, 2013
Windows Intunew/ Windows SA
Windows Intune
Windows IntuneAdd-On forConfigMgr & SCEP
Available
Dec 1, 2012
If the customer alsowants Windows
If the customer ownsConfigMgr and SCEP
Offers Price(Monthly)
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Simplifying Management Across Platforms
Devices & Platforms
WindowsIntune
Single admin
console
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Windows Intune and Windows Intune with Windows SA subscriptions provide on premisesuse rights for System Center Configuration Manager (ConfigMgr) and Endpoint Protection(SCEP)
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FutureOffers
WindowsIntune
WindowsIntuneAdd-On
DirectMOSP
EA/EAS
WindowsIntune
WindowsIntuneAdd-OnforConfigMgr
$11
$5.5
$6
$4
ExistingOffers
WindowsIntunew/WindowsSA
EES
$11
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What is in it for the partners?
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Customer Priority
Keep usersproductive whereverthey are
Secure access to
corporateapplications
Need cost-efficientsolution
Windows Intune
Approach
Cloud deployment
Manage PCs anddevices in with thesame tool
IT can set policies Allow end users to
self serve
Partner Offering
Managed services forPCs and devices
Helpdesk for remoteusers and offices
Licensing & InventoryServices
Unmanaged PC conversation opener
Business Reality: Customers have several PCs that are not managed. They may behighly mobile or remote branch offices that are not behind the corporate firewall or they may simply not have a good management solution in place for any PCs
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Customer Priority
Keep users productiveon all devices
Secure access tocorporate applications
Need cost-efficient
solution
Windows IntuneApproach
Cloud deployment
Manage PCs anddevices in with thesame tool
IT can set policies
Allow end users to selfserve
Partner Offering
Mobile Device StrategyConsultancy
Managed Service forPCs & Mobile Devices
Helpdesk
On-going Licensing &Inventory services
Mobile Device Conversation Opener
Business Reality: Customers have many mobile devices within the corporate
environment, but no efficient way to manage and secure those devices devicesmay be corporately owned, or may be employee owned, but used for work purposes.
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Customer Priority
Customer needs a way toassess what updateshave been applied to allPCs before rolling outO365
Customer needsmechanism to update all
PCs to meet Single Sign-On requirements
Customer may need toolto roll out Office bits
Windows Intune Approach
Windows Intune can beused to assess thecustomer device estateand apply necessaryupdates to ready PCs forOffice 365.
Windows Intune can also
be used to deploy Officebits.
Partner Offering
Pre-deployment servicesfor Office365
Office deployment
On-going PC & DeviceManaged Services
Smoother Office 365 Deployment Conversation Opener
Business Reality: Customeris deploying Office 365 and doesnt have a clear view oftheir current PC update status and may not have an efficient way to deploy Officeapplications
13 O l d
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FY13 Online Advisor Incentives
Year 1Year 1
Recurring manage incentive for MOSA deals
Recurring manage incentive for both MOSA
and EA deals
MOSA Accelerators based on cumulative seatssold in FY13
EA Accelerators based on a 70% deployment
attainment per customer
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NewPartnerRevenuestream
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Competing with Windows Intuneand Objection Handling
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50
Ease of Use
Strong & Trusted Brand Recognition
Windows 8 Enterprise (Future Version of Windows)
Integrated solution
While competing products can be complex and difficult to learn, the simple, task-
focused UI of Windows Intune helps make it easy for partners to learn and start
offering managed services quickly.
Since SMBs recognize and trust Microsoft products, Windows Intune presents VARs
and SIs an opportunity to open doors with potential clients that competitors cantprovide.
Unlike competitors, Windows Intune have option to opt for an upgrade license to
the most advanced and secure version of Windows, Windows 8 Enterprise. This
provides a low cost way to help customers standardize their environments and
provides partners the opportunity to sell deployment services.
Competitors rely on 3rd-party add-on modules for services like security, while
Windows Intune includes end-to-end desktop management capabilities, optional
Windows 8 Enterprise upgrade license, and integrated Enterprise-ready Endpoint
protection in a single Microsoft product.
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Integrated
Solution
Earn Services
Revenue Quickly
Easier
to Sell
Trusted Microsoft brandand Windows 8 upgrade
license creates a compelling
story for customers.
Because Windows Intune iseasy to learn and use, partners
can quickly start shifting from
project-based revenue to
recurring revenue by adding
managed services to their
offering with limited up-front
costs.
Windows Intune is anintegrated solution, backed
by Microsoft, making it
easier for partners to
secure support if needed.
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Customer :Im nervous about deploying a Cloud based product.
Recommended Responses
Microsoft created Windows Intune with 15 years of hosting some of the worlds
largest Cloud Services (Exchange Online, Windows Update Services
Windows Intune has been tested to help ensure the high reliability, availability and
security you expect for your business: enterprise-grade security, high availability
server architecture, 24x7 Support, and a financially backed 99.9% scheduled up time
SLA
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Customer :Im concerned that I have to make a significant investment
up front to deploy any new technologies
Recommended Responses
There is no minimum seat license requirement, and all thats required is an Internetconnection. IT staff can remotely perform essential management tasks for clients
anywhere, with no on-site infrastructure required.
Windows Intune was designed to be easy to deploy and easy to use. Windows
Intune deployment can be done in a few steps, and core IT management can all be
done via one simple, web-based console, including updates, security, asset
inventory, remote assistance, and monitoring of all client desktops.
There is no hefty out front investment on hardware and software cost
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Customers:
Competitive products manage servers and devices as well as
desktops.
Recommended Responses
Windows Intune is designed for desktop management, because that typically takesmore time and resources to manage than servers. You can generally perform server
monitoring and management using the native tools and functionality included in
products such as Windows Server. If you have more complex server management
needs, we recommend our System Center family of products.
Most competitors will be managing from a piece meal perspective, playing to their
strength, as they will never be able to provide a complete management solution
compared to Microsoft. As Microsoft is driving management of their own platform.
Understanding the risk and needs involved
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Customers:
It is expensive to use Windows Intune.
Recommended Responses
Windows Intune provides a great value to PC management through a flexible
licensing model by including integrated management services and having Windows 8
Enterprise upgrade licensing as an option. Competitive solutions may require you to purchase additional add-ons for
comparable capabilities.
With Windows Intune you are looking at a complete PC management verses piece
meal deployment which is actually more costly to manage
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Customers:I am happy with status quo, do not need to invest in any
management solutions.
Recommended Responses
Explain to them the risk point them back to results in Activity 1
When you are connected to the Internet, everybody is connected to you
Your strongest point of defense is your weakest link when that PC goes down, it will
bring every PC in your organization with it
Proactive management is the customers greatest defense
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Customers:It is only manages Microsoft solution
Recommended Responses
The initial Key objective for Microsoft on Windows Intune was to drive customersatisfaction who have invested on the Microsoft platform.
But as we progress, with the listening to what the customers want and looking at the
market forces Microsoft has made significant investment to include non x86 platform
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Customers:
Once I buy in to cloud technology, I am tied into the solution
Recommended Responses
Microsoft is the only vendor that provides both On Premise and On Cloud solution,
should you decide that you do not wish to continue with the Cloud base solution, you
can always evaluate and move to the on-premise solution using System Centre
Since it is cloud based solution, there are no infrastructure to consider when
stopping the solution
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Key Benefits Cloud On-premises
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Customers:
I have different version of Windows in my environment, I cant
upgrade all to Windows 8 Enterprise at the same time to
enjoy Windows Intune Management
Recommended Responses
You do not need to upgrade all the Windows 8 Enterprise to use Windows Intune to
manage your PCs environment
Windows Intune can manage Windows XP SP2 upwards. As long as they are Business
Desktop OS, Intune can manage them
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Customers:
Must I keep subscribing to enjoy Windows 8 Enterprise
Recommended Responses
To enjoy the features of Windows 8 Enterprise, customers must continue tosubscribe to Windows Intune. But there is a buy out option after completing 1 year
of Windows Intune Subscription
(Please refer to next slide for more details)
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When customer cancel in subsequent term (after the initial 12month), customer have the ability to retain the Windows 8
licenses, converting them to perpetual use licenses from a DSL.
Customer will be given access to download Windows 8 product
keys from the online service site.
The license terms are similar to other subscription programs like
EAS and OVS.
If customer choose to terminate the service, will need to
uninstall an upgrade version or purchase a buyout SKU
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http://www.microsoftcloudpartner.com
https://partner.microsoft.com/US/productssolutions/productsonlineservices/40172051
http://www.microsoft.com/windows/windowsintune/pc-management-case-studies.aspx
https://partner.microsoft.com/windowsintune
http://www.microsoft.com/windows/windowsintune/windowsintune-experience.aspx
http://www.microsoftcloudpartner.com/http://www.microsoftcloudpartner.com/https://partner.microsoft.com/US/productssolutions/productsonlineservices/40172051https://partner.microsoft.com/US/productssolutions/productsonlineservices/40172051https://partner.microsoft.com/US/productssolutions/productsonlineservices/40172051http://www.microsoft.com/windows/windowsintune/pc-management-case-studies.aspxhttp://www.microsoft.com/windows/windowsintune/pc-management-case-studies.aspxhttps://partner.microsoft.com/windowsintunehttp://www.microsoft.com/windows/windowsintune/windowsintune-experience.aspxhttp://www.microsoft.com/windows/windowsintune/windowsintune-experience.aspxhttp://www.microsoft.com/windows/windowsintune/windowsintune-experience.aspxhttp://www.microsoft.com/windows/windowsintune/windowsintune-experience.aspxhttps://partner.microsoft.com/windowsintunehttp://www.microsoft.com/windows/windowsintune/pc-management-case-studies.aspxhttps://partner.microsoft.com/US/productssolutions/productsonlineservices/40172051http://www.microsoftcloudpartner.com/