windows 7 boot camp - global knowledgestore.globalknowledge.net/course-overviews/se/m50331.pdfas it...

M50331 www.globalknowledge.se [email protected] 020-73 73 73

Windows 7 Boot Camp

Längd: 5 Days Kurskod: M50331

Sammanfattning:

This five-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on aWindows 7 desktop or laptop computer. It will also help prepare for the MCITP Windows 7 Enterprise Desktop Support Technician qualificationas it prepares the student for both the 70-680 and 70-685 exams.

Målgrupp:

This course is intended for Windows 7 desktop support technicians who resolve Tier 1and 2 problems on desktop computers. A minimum ofthree years of experience configuring and supporting desktop or laptop operating systems is recommended.

Målsättning:

Identify and Resolve Desktop Application Issues

Support Mobile Users

Identify the Cause of and Resolve Networking Issues

Identify the Cause of and Resolve Security Issues

Manage and Maintain Systems That Run Windows 7

Förkunskaper: Test och certifiering

TCP/IP Troubleshooting skills This course helps candidates prepare for Exams 70-680 andExperience working in a domain environment 70-685.Experience using desktop and command-line troubleshooting When you pass Exam 70-680: TS: Windows 7, Configuring, youtools complete the requirements for the following certification(s):Experience installing and troubleshooting desktop application MCTS: Windows 7, ConfigurationExam 70-680: TS: Windows 7,problems Configuring: counts as credit toward the following certification(s):Experience configuring registry and group policy settings MCITP: Enterprise Administrator

MCITP: Enterprise Desktop Administrator 7MCITP: Enterprise Desktop Support Technician 7Exam 70-685: Pro: Windows 7, Enterprise Desktop SupportTechnician: counts as credit toward the following certification(s):Microsoft Certified IT Professional (MCITP): Enterprise DesktopSupport Technician 7


Innehåll:

Module 1 : Installing Windows 7line line line

Understand installation Upgrading and Deploying Windows 7 using images Deploying Windows 7 using imagesMigrating options for Windows 7 Windows 7 licensing issues Windows 7 licensing issues

Create and booting from a VHD disk in Create and booting from a VHD disk inWindows 7 Windows 7

line Understand the impact of Driver Updates Understand the impact of Driver UpdatesDeploying Windows 7 using images Understand the Windows 7 Boot process Understand the Windows 7 Boot processWindows 7 licensing issues Configure Branch Cache Configure Branch CacheCreate and booting from a VHD disk in Configure VPN settings Configure VPN settingsWindows 7 Identify and resolve network connectivity Identify and resolve network connectivityUnderstand the impact of Driver Updates issues issuesUnderstand the Windows 7 Boot process Identify and resolve names resolution Identify and resolve names resolutionConfigure Branch Cache issues issuesConfigure VPN settings Identify and resolve logon issues Identify and resolve logon issuesIdentify and resolve network connectivity Administering Local and Group policy Administering Local and Group policyissues objects objectsIdentify and resolve names resolution issues Understanding and Managing Folder Understanding and Managing FolderIdentify and resolve logon issues Redirection and User Profiles including Redirection and User Profiles includingAdministering Local and Group policy Local, Remote and Mandatory profiles. Local, Remote and Mandatory profiles.objects Configure User Account Properties in Configure User Account Properties inUnderstanding and Managing Folder Active Directory Active Directory Redirection and User Profiles including Configure application compatibility Configure application compatibilityLocal, Remote and Mandatory profiles. Configure application restrictions Configure application restrictionsConfigure User Account Properties in Active Identify cause of and resolve software Identify cause of and resolve softwareDirectory failure issues failure issuesConfigure application compatibility Identify and resolve software Identify and resolve software configurationConfigure application restrictions configuration issues issuesIdentify cause of and resolve software failure Configure file and folder access Configure file and folder accessissues Identifying and resolving encryption Identifying and resolving encryption issuesIdentify and resolve software configuration issues Configure shared resources andissues Configure shared resources and Homegroup settingsConfigure file and folder access Homegroup settings Configuring offline file policies; transparentIdentifying and resolving encryption issues Configuring offline file policies; cachingConfigure shared resources and Homegroup transparent caching Configuring data collector sets; generatingsettings Configuring data collector sets; a system diagnostics reportConfiguring offline file policies; transparent generating a system diagnostics report Analyzing system and application logs;caching Analyzing system and application logs; analyzing started servicesConfiguring data collector sets; generating a analyzing started services Configuring system restore points;system diagnostics report Configuring system restore points; restoring system settings;Analyzing system and application logs; restoring system settings; last known good configuration;analyzing started services last known good configuration; complete restore.Configuring system restore points; complete restore. Configuring file restore points;restoring system settings; Configuring file restore points; restoring previous versions of files andlast known good configuration; restoring previous versions of files and folders;complete restore. folders; restoring damaged or deleted files byConfiguring file restore points; restoring damaged or deleted files by using shadow copiesrestoring previous versions of files and using shadow copies Checking whether the application runs infolders; Checking whether the application runs in Safe mode; checking recently addedrestoring damaged or deleted files by using Safe mode; checking recently added programsshadow copies programs Using PSRChecking whether the application runs in Using PSR set preferred wireless networks;Safe mode; checking recently added set preferred wireless networks; configuring network adaptersprograms configuring network adapters Identify and resolve wireless connectivityUsing PSR Identify and resolve wireless connectivity issuesset preferred wireless networks; issues Configuring location-aware printingconfiguring network adapters Configuring location-aware printing Hardware and printerfailure;Identify and resolve wireless connectivity Hardware and printerfailure; Server, driver and network issues; issues Server, driver and network issues; configuring providers;Configuring location-aware printing configuring providers; managing add-ons;Hardware and printerfailure; managing add-ons; controlling InPrivate mode;Server, driver and network issues; controlling InPrivate mode; certificates for secure Web sitesconfiguring providers; certificates for secure Web sites Adding trusted sites;managing add-ons; Adding trusted sites; advanced settings;


controlling InPrivate mode; advanced settings; installing plug-ins;certificates for secure Web sites installing plug-ins; identifying group policy restrictions;Adding trusted sites; identifying group policy restrictions; certificatesadvanced settings; certificates Analyzing services;installing plug-ins; Analyzing services; analyzing programs;identifying group policy restrictions; analyzing programs; analyzing processes;certificates analyzing processes; analyzing browser helper add-ons;Analyzing services; analyzing browser helper add-ons; user account control analyzing programs; user account control How to use new security features likeanalyzing processes; How to use new security features like Smart Screen Filteringanalyzing browser helper add-ons; Smart Screen Filtering Manage Internet Explorer Add-ons user account control Manage Internet Explorer Add-ons Configure Notification and Logging;How to use new security features like Smart Configure Notification and Logging; Network Security Tools;Screen Filtering Network Security Tools; Identify and Resolve Firewall IssuesManage Internet Explorer Add-ons Identify and Resolve Firewall Issues configuring Windows Update policies;Configure Notification and Logging; configuring Windows Update policies; reviewing update history;Network Security Tools; reviewing update history; checking for new updates;Identify and Resolve Firewall Issues checking for new updates; rolling back updates.configuring Windows Update policies; rolling back updates. Identifying software update level;reviewing update history; Identifying software update level; checking whether client is receivingchecking for new updates; checking whether client is receiving regularly scheduled updates;rolling back updates. regularly scheduled updates; identifying incompatibility of update withIdentifying software update level; identifying incompatibility of update with other applicationschecking whether client is receiving regularly other applicationsscheduled updates;identifying incompatibility of update with lineother applications line Deploying Windows 7 using images

Deploying Windows 7 using images Windows 7 licensing issuesWindows 7 licensing issues Create and booting from a VHD disk in

line Create and booting from a VHD disk in Windows 7Deploying Windows 7 using images Windows 7 Understand the impact of Driver UpdatesWindows 7 licensing issues Understand the impact of Driver Updates Understand the Windows 7 Boot processCreate and booting from a VHD disk in Understand the Windows 7 Boot process Configure Branch CacheWindows 7 Configure Branch Cache Configure VPN settingsUnderstand the impact of Driver Updates Configure VPN settings Identify and resolve network connectivityUnderstand the Windows 7 Boot process Identify and resolve network connectivity issuesConfigure Branch Cache issues Identify and resolve names resolutionConfigure VPN settings Identify and resolve names resolution issuesIdentify and resolve network connectivity issues Identify and resolve logon issuesissues Identify and resolve logon issues Administering Local and Group policyIdentify and resolve names resolution issues Administering Local and Group policy objectsIdentify and resolve logon issues objects Understanding and Managing FolderAdministering Local and Group policy Understanding and Managing Folder Redirection and User Profiles includingobjects Redirection and User Profiles including Local, Remote and Mandatory profiles.Understanding and Managing Folder Local, Remote and Mandatory profiles. Configure User Account Properties inRedirection and User Profiles including Configure User Account Properties in Active Directory Local, Remote and Mandatory profiles. Active Directory Configure application compatibilityConfigure User Account Properties in Active Configure application compatibility Configure application restrictionsDirectory Configure application restrictions Identify cause of and resolve softwareConfigure application compatibility Identify cause of and resolve software failure issuesConfigure application restrictions failure issues Identify and resolve software configurationIdentify cause of and resolve software failure Identify and resolve software issuesissues configuration issues Configure file and folder accessIdentify and resolve software configuration Configure file and folder access Identifying and resolving encryption issuesissues Identifying and resolving encryption Configure shared resources andConfigure file and folder access issues Homegroup settingsIdentifying and resolving encryption issues Configure shared resources and Configuring offline file policies; transparentConfigure shared resources and Homegroup Homegroup settings cachingsettings Configuring offline file policies; Configuring data collector sets; generatingConfiguring offline file policies; transparent transparent caching a system diagnostics reportcaching Configuring data collector sets; Analyzing system and application logs;Configuring data collector sets; generating a generating a system diagnostics report analyzing started servicessystem diagnostics report Analyzing system and application logs; Configuring system restore points;Analyzing system and application logs; analyzing started services restoring system settings;analyzing started services Configuring system restore points; last known good configuration;Configuring system restore points; restoring system settings; complete restore.


restoring system settings; last known good configuration; Configuring file restore points;last known good configuration; complete restore. restoring previous versions of files andcomplete restore. Configuring file restore points; folders;Configuring file restore points; restoring previous versions of files and restoring damaged or deleted files byrestoring previous versions of files and folders; using shadow copiesfolders; restoring damaged or deleted files by Checking whether the application runs inrestoring damaged or deleted files by using using shadow copies Safe mode; checking recently addedshadow copies Checking whether the application runs in programsChecking whether the application runs in Safe mode; checking recently added Using PSRSafe mode; checking recently added programs set preferred wireless networks;programs Using PSR configuring network adaptersUsing PSR set preferred wireless networks; Identify and resolve wireless connectivityset preferred wireless networks; configuring network adapters issuesconfiguring network adapters Identify and resolve wireless connectivity Configuring location-aware printingIdentify and resolve wireless connectivity issues Hardware and printerfailure;issues Configuring location-aware printing Server, driver and network issues; Configuring location-aware printing Hardware and printerfailure; configuring providers;Hardware and printerfailure; Server, driver and network issues; managing add-ons;Server, driver and network issues; configuring providers; controlling InPrivate mode;configuring providers; managing add-ons; certificates for secure Web sitesmanaging add-ons; controlling InPrivate mode; Adding trusted sites;controlling InPrivate mode; certificates for secure Web sites advanced settings;certificates for secure Web sites Adding trusted sites; installing plug-ins;Adding trusted sites; advanced settings; identifying group policy restrictions;advanced settings; installing plug-ins; certificatesinstalling plug-ins; identifying group policy restrictions; Analyzing services;identifying group policy restrictions; certificates analyzing programs;certificates Analyzing services; analyzing processes;Analyzing services; analyzing programs; analyzing browser helper add-ons;analyzing programs; analyzing processes; user account control analyzing processes; analyzing browser helper add-ons; How to use new security features likeanalyzing browser helper add-ons; user account control Smart Screen Filteringuser account control How to use new security features like Manage Internet Explorer Add-ons How to use new security features like Smart Smart Screen Filtering Configure Notification and Logging;Screen Filtering Manage Internet Explorer Add-ons Network Security Tools;Manage Internet Explorer Add-ons Configure Notification and Logging; Identify and Resolve Firewall IssuesConfigure Notification and Logging; Network Security Tools; configuring Windows Update policies;Network Security Tools; Identify and Resolve Firewall Issues reviewing update history;Identify and Resolve Firewall Issues configuring Windows Update policies; checking for new updates;configuring Windows Update policies; reviewing update history; rolling back updates.reviewing update history; checking for new updates; Identifying software update level;checking for new updates; rolling back updates. checking whether client is receivingrolling back updates. Identifying software update level; regularly scheduled updates;Identifying software update level; checking whether client is receiving identifying incompatibility of update withchecking whether client is receiving regularly regularly scheduled updates; other applicationsscheduled updates; identifying incompatibility of update withidentifying incompatibility of update with other applicationsother applications line

Deploying Windows 7 using imagesModule 2:Using Windows 7 line Windows 7 licensing issuesline Deploying Windows 7 using images Create and booting from a VHD disk in

Learn to Managing disks and Drivers in Windows 7 licensing issues Windows 7Windows 7 Create and booting from a VHD disk in Understand the impact of Driver Updates

Windows 7 Understand the Windows 7 Boot processUnderstand the impact of Driver Updates Configure Branch Cache

line Understand the Windows 7 Boot process Configure VPN settingsDeploying Windows 7 using images Configure Branch Cache Identify and resolve network connectivityWindows 7 licensing issues Configure VPN settings issuesCreate and booting from a VHD disk in Identify and resolve network connectivity Identify and resolve names resolutionWindows 7 issues issuesUnderstand the impact of Driver Updates Identify and resolve names resolution Identify and resolve logon issuesUnderstand the Windows 7 Boot process issues Administering Local and Group policyConfigure Branch Cache Identify and resolve logon issues objectsConfigure VPN settings Administering Local and Group policy Understanding and Managing FolderIdentify and resolve network connectivity objects Redirection and User Profiles includingissues Understanding and Managing Folder Local, Remote and Mandatory profiles.


Identify and resolve names resolution issues Redirection and User Profiles including Configure User Account Properties inIdentify and resolve logon issues Local, Remote and Mandatory profiles. Active Directory Administering Local and Group policy Configure User Account Properties in Configure application compatibilityobjects Active Directory Configure application restrictionsUnderstanding and Managing Folder Configure application compatibility Identify cause of and resolve softwareRedirection and User Profiles including Configure application restrictions failure issuesLocal, Remote and Mandatory profiles. Identify cause of and resolve software Identify and resolve software configurationConfigure User Account Properties in Active failure issues issuesDirectory Identify and resolve software Configure file and folder accessConfigure application compatibility configuration issues Identifying and resolving encryption issuesConfigure application restrictions Configure file and folder access Configure shared resources andIdentify cause of and resolve software failure Identifying and resolving encryption Homegroup settingsissues issues Configuring offline file policies; transparentIdentify and resolve software configuration Configure shared resources and cachingissues Homegroup settings Configuring data collector sets; generatingConfigure file and folder access Configuring offline file policies; a system diagnostics reportIdentifying and resolving encryption issues transparent caching Analyzing system and application logs;Configure shared resources and Homegroup Configuring data collector sets; analyzing started servicessettings generating a system diagnostics report Configuring system restore points;Configuring offline file policies; transparent Analyzing system and application logs; restoring system settings;caching analyzing started services last known good configuration;Configuring data collector sets; generating a Configuring system restore points; complete restore.system diagnostics report restoring system settings; Configuring file restore points;Analyzing system and application logs; last known good configuration; restoring previous versions of files andanalyzing started services complete restore. folders;Configuring system restore points; Configuring file restore points; restoring damaged or deleted files byrestoring system settings; restoring previous versions of files and using shadow copieslast known good configuration; folders; Checking whether the application runs incomplete restore. restoring damaged or deleted files by Safe mode; checking recently addedConfiguring file restore points; using shadow copies programsrestoring previous versions of files and Checking whether the application runs in Using PSRfolders; Safe mode; checking recently added set preferred wireless networks;restoring damaged or deleted files by using programs configuring network adaptersshadow copies Using PSR Identify and resolve wireless connectivityChecking whether the application runs in set preferred wireless networks; issuesSafe mode; checking recently added configuring network adapters Configuring location-aware printingprograms Identify and resolve wireless connectivity Hardware and printerfailure;Using PSR issues Server, driver and network issues; set preferred wireless networks; Configuring location-aware printing configuring providers;configuring network adapters Hardware and printerfailure; managing add-ons;Identify and resolve wireless connectivity Server, driver and network issues; controlling InPrivate mode;issues configuring providers; certificates for secure Web sitesConfiguring location-aware printing managing add-ons; Adding trusted sites;Hardware and printerfailure; controlling InPrivate mode; advanced settings;Server, driver and network issues; certificates for secure Web sites installing plug-ins;configuring providers; Adding trusted sites; identifying group policy restrictions;managing add-ons; advanced settings; certificatescontrolling InPrivate mode; installing plug-ins; Analyzing services;certificates for secure Web sites identifying group policy restrictions; analyzing programs;Adding trusted sites; certificates analyzing processes;advanced settings; Analyzing services; analyzing browser helper add-ons;installing plug-ins; analyzing programs; user account control identifying group policy restrictions; analyzing processes; How to use new security features likecertificates analyzing browser helper add-ons; Smart Screen FilteringAnalyzing services; user account control Manage Internet Explorer Add-ons analyzing programs; How to use new security features like Configure Notification and Logging;analyzing processes; Smart Screen Filtering Network Security Tools;analyzing browser helper add-ons; Manage Internet Explorer Add-ons Identify and Resolve Firewall Issuesuser account control Configure Notification and Logging; configuring Windows Update policies;How to use new security features like Smart Network Security Tools; reviewing update history;Screen Filtering Identify and Resolve Firewall Issues checking for new updates;Manage Internet Explorer Add-ons configuring Windows Update policies; rolling back updates.Configure Notification and Logging; reviewing update history; Identifying software update level;Network Security Tools; checking for new updates; checking whether client is receivingIdentify and Resolve Firewall Issues rolling back updates. regularly scheduled updates;configuring Windows Update policies; Identifying software update level; identifying incompatibility of update with


reviewing update history; checking whether client is receiving other applicationschecking for new updates; regularly scheduled updates;rolling back updates. identifying incompatibility of update withIdentifying software update level; other applications linechecking whether client is receiving regularly Deploying Windows 7 using imagesscheduled updates; Module 7: Monitoring windows 7 Windows 7 licensing issuesidentifying incompatibility of update with line Create and booting from a VHD disk inother applications Configuring event logging; filtering event Windows 7

logs; event subscriptions Understand the impact of Driver UpdatesUnderstand the Windows 7 Boot process

line Configure Branch CacheDeploying Windows 7 using images line Configure VPN settingsWindows 7 licensing issues Deploying Windows 7 using images Identify and resolve network connectivityCreate and booting from a VHD disk in Windows 7 licensing issues issuesWindows 7 Create and booting from a VHD disk in Identify and resolve names resolutionUnderstand the impact of Driver Updates Windows 7 issuesUnderstand the Windows 7 Boot process Understand the impact of Driver Updates Identify and resolve logon issuesConfigure Branch Cache Understand the Windows 7 Boot process Administering Local and Group policyConfigure VPN settings Configure Branch Cache objectsIdentify and resolve network connectivity Configure VPN settings Understanding and Managing Folderissues Identify and resolve network connectivity Redirection and User Profiles includingIdentify and resolve names resolution issues issues Local, Remote and Mandatory profiles.Identify and resolve logon issues Identify and resolve names resolution Configure User Account Properties inAdministering Local and Group policy issues Active Directory objects Identify and resolve logon issues Configure application compatibilityUnderstanding and Managing Folder Administering Local and Group policy Configure application restrictionsRedirection and User Profiles including objects Identify cause of and resolve softwareLocal, Remote and Mandatory profiles. Understanding and Managing Folder failure issuesConfigure User Account Properties in Active Redirection and User Profiles including Identify and resolve software configurationDirectory Local, Remote and Mandatory profiles. issuesConfigure application compatibility Configure User Account Properties in Configure file and folder accessConfigure application restrictions Active Directory Identifying and resolving encryption issuesIdentify cause of and resolve software failure Configure application compatibility Configure shared resources andissues Configure application restrictions Homegroup settingsIdentify and resolve software configuration Identify cause of and resolve software Configuring offline file policies; transparentissues failure issues cachingConfigure file and folder access Identify and resolve software Configuring data collector sets; generatingIdentifying and resolving encryption issues configuration issues a system diagnostics reportConfigure shared resources and Homegroup Configure file and folder access Analyzing system and application logs;settings Identifying and resolving encryption analyzing started servicesConfiguring offline file policies; transparent issues Configuring system restore points;caching Configure shared resources and restoring system settings;Configuring data collector sets; generating a Homegroup settings last known good configuration;system diagnostics report Configuring offline file policies; complete restore.Analyzing system and application logs; transparent caching Configuring file restore points;analyzing started services Configuring data collector sets; restoring previous versions of files andConfiguring system restore points; generating a system diagnostics report folders;restoring system settings; Analyzing system and application logs; restoring damaged or deleted files bylast known good configuration; analyzing started services using shadow copiescomplete restore. Configuring system restore points; Checking whether the application runs inConfiguring file restore points; restoring system settings; Safe mode; checking recently addedrestoring previous versions of files and last known good configuration; programsfolders; complete restore. Using PSRrestoring damaged or deleted files by using Configuring file restore points; set preferred wireless networks;shadow copies restoring previous versions of files and configuring network adaptersChecking whether the application runs in folders; Identify and resolve wireless connectivitySafe mode; checking recently added restoring damaged or deleted files by issuesprograms using shadow copies Configuring location-aware printingUsing PSR Checking whether the application runs in Hardware and printerfailure;set preferred wireless networks; Safe mode; checking recently added Server, driver and network issues; configuring network adapters programs configuring providers;Identify and resolve wireless connectivity Using PSR managing add-ons;issues set preferred wireless networks; controlling InPrivate mode;Configuring location-aware printing configuring network adapters certificates for secure Web sitesHardware and printerfailure; Identify and resolve wireless connectivity Adding trusted sites;Server, driver and network issues; issues advanced settings;


configuring providers; Configuring location-aware printing installing plug-ins;managing add-ons; Hardware and printerfailure; identifying group policy restrictions;controlling InPrivate mode; Server, driver and network issues; certificatescertificates for secure Web sites configuring providers; Analyzing services;Adding trusted sites; managing add-ons; analyzing programs;advanced settings; controlling InPrivate mode; analyzing processes;installing plug-ins; certificates for secure Web sites analyzing browser helper add-ons;identifying group policy restrictions; Adding trusted sites; user account control certificates advanced settings; How to use new security features likeAnalyzing services; installing plug-ins; Smart Screen Filteringanalyzing programs; identifying group policy restrictions; Manage Internet Explorer Add-ons analyzing processes; certificates Configure Notification and Logging;analyzing browser helper add-ons; Analyzing services; Network Security Tools;user account control analyzing programs; Identify and Resolve Firewall IssuesHow to use new security features like Smart analyzing processes; configuring Windows Update policies;Screen Filtering analyzing browser helper add-ons; reviewing update history;Manage Internet Explorer Add-ons user account control checking for new updates;Configure Notification and Logging; How to use new security features like rolling back updates.Network Security Tools; Smart Screen Filtering Identifying software update level;Identify and Resolve Firewall Issues Manage Internet Explorer Add-ons checking whether client is receivingconfiguring Windows Update policies; Configure Notification and Logging; regularly scheduled updates;reviewing update history; Network Security Tools; identifying incompatibility of update withchecking for new updates; Identify and Resolve Firewall Issues other applicationsrolling back updates. configuring Windows Update policies;Identifying software update level; reviewing update history;checking whether client is receiving regularly checking for new updates; linescheduled updates; rolling back updates. Deploying Windows 7 using imagesidentifying incompatibility of update with Identifying software update level; Windows 7 licensing issuesother applications checking whether client is receiving Create and booting from a VHD disk in

regularly scheduled updates; Windows 7identifying incompatibility of update with Understand the impact of Driver Updates

line other applications Understand the Windows 7 Boot processDeploying Windows 7 using images Configure Branch CacheWindows 7 licensing issues Configure VPN settingsCreate and booting from a VHD disk in line Identify and resolve network connectivityWindows 7 Deploying Windows 7 using images issuesUnderstand the impact of Driver Updates Windows 7 licensing issues Identify and resolve names resolutionUnderstand the Windows 7 Boot process Create and booting from a VHD disk in issuesConfigure Branch Cache Windows 7 Identify and resolve logon issuesConfigure VPN settings Understand the impact of Driver Updates Administering Local and Group policyIdentify and resolve network connectivity Understand the Windows 7 Boot process objectsissues Configure Branch Cache Understanding and Managing FolderIdentify and resolve names resolution issues Configure VPN settings Redirection and User Profiles includingIdentify and resolve logon issues Identify and resolve network connectivity Local, Remote and Mandatory profiles.Administering Local and Group policy issues Configure User Account Properties inobjects Identify and resolve names resolution Active Directory Understanding and Managing Folder issues Configure application compatibilityRedirection and User Profiles including Identify and resolve logon issues Configure application restrictionsLocal, Remote and Mandatory profiles. Administering Local and Group policy Identify cause of and resolve softwareConfigure User Account Properties in Active objects failure issuesDirectory Understanding and Managing Folder Identify and resolve software configurationConfigure application compatibility Redirection and User Profiles including issuesConfigure application restrictions Local, Remote and Mandatory profiles. Configure file and folder accessIdentify cause of and resolve software failure Configure User Account Properties in Identifying and resolving encryption issuesissues Active Directory Configure shared resources andIdentify and resolve software configuration Configure application compatibility Homegroup settingsissues Configure application restrictions Configuring offline file policies; transparentConfigure file and folder access Identify cause of and resolve software cachingIdentifying and resolving encryption issues failure issues Configuring data collector sets; generatingConfigure shared resources and Homegroup Identify and resolve software a system diagnostics reportsettings configuration issues Analyzing system and application logs;Configuring offline file policies; transparent Configure file and folder access analyzing started servicescaching Identifying and resolving encryption Configuring system restore points;Configuring data collector sets; generating a issues restoring system settings;system diagnostics report Configure shared resources and last known good configuration;Analyzing system and application logs; Homegroup settings complete restore.


analyzing started services Configuring offline file policies; Configuring file restore points;Configuring system restore points; transparent caching restoring previous versions of files andrestoring system settings; Configuring data collector sets; folders;last known good configuration; generating a system diagnostics report restoring damaged or deleted files bycomplete restore. Analyzing system and application logs; using shadow copiesConfiguring file restore points; analyzing started services Checking whether the application runs inrestoring previous versions of files and Configuring system restore points; Safe mode; checking recently addedfolders; restoring system settings; programsrestoring damaged or deleted files by using last known good configuration; Using PSRshadow copies complete restore. set preferred wireless networks;Checking whether the application runs in Configuring file restore points; configuring network adaptersSafe mode; checking recently added restoring previous versions of files and Identify and resolve wireless connectivityprograms folders; issuesUsing PSR restoring damaged or deleted files by Configuring location-aware printingset preferred wireless networks; using shadow copies Hardware and printerfailure;configuring network adapters Checking whether the application runs in Server, driver and network issues; Identify and resolve wireless connectivity Safe mode; checking recently added configuring providers;issues programs managing add-ons;Configuring location-aware printing Using PSR controlling InPrivate mode;Hardware and printerfailure; set preferred wireless networks; certificates for secure Web sitesServer, driver and network issues; configuring network adapters Adding trusted sites;configuring providers; Identify and resolve wireless connectivity advanced settings;managing add-ons; issues installing plug-ins;controlling InPrivate mode; Configuring location-aware printing identifying group policy restrictions;certificates for secure Web sites Hardware and printerfailure; certificatesAdding trusted sites; Server, driver and network issues; Analyzing services;advanced settings; configuring providers; analyzing programs;installing plug-ins; managing add-ons; analyzing processes;identifying group policy restrictions; controlling InPrivate mode; analyzing browser helper add-ons;certificates certificates for secure Web sites user account control Analyzing services; Adding trusted sites; How to use new security features likeanalyzing programs; advanced settings; Smart Screen Filteringanalyzing processes; installing plug-ins; Manage Internet Explorer Add-ons analyzing browser helper add-ons; identifying group policy restrictions; Configure Notification and Logging;user account control certificates Network Security Tools;How to use new security features like Smart Analyzing services; Identify and Resolve Firewall IssuesScreen Filtering analyzing programs; configuring Windows Update policies;Manage Internet Explorer Add-ons analyzing processes; reviewing update history;Configure Notification and Logging; analyzing browser helper add-ons; checking for new updates;Network Security Tools; user account control rolling back updates.Identify and Resolve Firewall Issues How to use new security features like Identifying software update level;configuring Windows Update policies; Smart Screen Filtering checking whether client is receivingreviewing update history; Manage Internet Explorer Add-ons regularly scheduled updates;checking for new updates; Configure Notification and Logging; identifying incompatibility of update withrolling back updates. Network Security Tools; other applicationsIdentifying software update level; Identify and Resolve Firewall Issueschecking whether client is receiving regularly configuring Windows Update policies;scheduled updates; reviewing update history; lineidentifying incompatibility of update with checking for new updates; Deploying Windows 7 using imagesother applications rolling back updates. Windows 7 licensing issues

Identifying software update level; Create and booting from a VHD disk inModule 3: Using Windows 7 in anetwork. checking whether client is receiving Windows 7line regularly scheduled updates; Understand the impact of Driver Updates

Configure Network ipv4 and ipv6 network identifying incompatibility of update with Understand the Windows 7 Boot processsettings. other applications Configure Branch Cache

Configure VPN settingsModule 8: Repairing Windows 7 Identify and resolve network connectivity

line line issuesDeploying Windows 7 using images Configuring Backup and Recovery Identify and resolve names resolutionWindows 7 licensing issues Options issuesCreate and booting from a VHD disk in Identify and resolve logon issuesWindows 7 Administering Local and Group policyUnderstand the impact of Driver Updates line objectsUnderstand the Windows 7 Boot process Deploying Windows 7 using images Understanding and Managing FolderConfigure Branch Cache Windows 7 licensing issues Redirection and User Profiles includingConfigure VPN settings Create and booting from a VHD disk in Local, Remote and Mandatory profiles.


Identify and resolve network connectivity Windows 7 Configure User Account Properties inissues Understand the impact of Driver Updates Active Directory Identify and resolve names resolution issues Understand the Windows 7 Boot process Configure application compatibilityIdentify and resolve logon issues Configure Branch Cache Configure application restrictionsAdministering Local and Group policy Configure VPN settings Identify cause of and resolve softwareobjects Identify and resolve network connectivity failure issuesUnderstanding and Managing Folder issues Identify and resolve software configurationRedirection and User Profiles including Identify and resolve names resolution issuesLocal, Remote and Mandatory profiles. issues Configure file and folder accessConfigure User Account Properties in Active Identify and resolve logon issues Identifying and resolving encryption issuesDirectory Administering Local and Group policy Configure shared resources andConfigure application compatibility objects Homegroup settingsConfigure application restrictions Understanding and Managing Folder Configuring offline file policies; transparentIdentify cause of and resolve software failure Redirection and User Profiles including cachingissues Local, Remote and Mandatory profiles. Configuring data collector sets; generatingIdentify and resolve software configuration Configure User Account Properties in a system diagnostics reportissues Active Directory Analyzing system and application logs;Configure file and folder access Configure application compatibility analyzing started servicesIdentifying and resolving encryption issues Configure application restrictions Configuring system restore points;Configure shared resources and Homegroup Identify cause of and resolve software restoring system settings;settings failure issues last known good configuration;Configuring offline file policies; transparent Identify and resolve software complete restore.caching configuration issues Configuring file restore points;Configuring data collector sets; generating a Configure file and folder access restoring previous versions of files andsystem diagnostics report Identifying and resolving encryption folders;Analyzing system and application logs; issues restoring damaged or deleted files byanalyzing started services Configure shared resources and using shadow copiesConfiguring system restore points; Homegroup settings Checking whether the application runs inrestoring system settings; Configuring offline file policies; Safe mode; checking recently addedlast known good configuration; transparent caching programscomplete restore. Configuring data collector sets; Using PSRConfiguring file restore points; generating a system diagnostics report set preferred wireless networks;restoring previous versions of files and Analyzing system and application logs; configuring network adaptersfolders; analyzing started services Identify and resolve wireless connectivityrestoring damaged or deleted files by using Configuring system restore points; issuesshadow copies restoring system settings; Configuring location-aware printingChecking whether the application runs in last known good configuration; Hardware and printerfailure;Safe mode; checking recently added complete restore. Server, driver and network issues; programs Configuring file restore points; configuring providers;Using PSR restoring previous versions of files and managing add-ons;set preferred wireless networks; folders; controlling InPrivate mode;configuring network adapters restoring damaged or deleted files by certificates for secure Web sitesIdentify and resolve wireless connectivity using shadow copies Adding trusted sites;issues Checking whether the application runs in advanced settings;Configuring location-aware printing Safe mode; checking recently added installing plug-ins;Hardware and printerfailure; programs identifying group policy restrictions;Server, driver and network issues; Using PSR certificatesconfiguring providers; set preferred wireless networks; Analyzing services;managing add-ons; configuring network adapters analyzing programs;controlling InPrivate mode; Identify and resolve wireless connectivity analyzing processes;certificates for secure Web sites issues analyzing browser helper add-ons;Adding trusted sites; Configuring location-aware printing user account control advanced settings; Hardware and printerfailure; How to use new security features likeinstalling plug-ins; Server, driver and network issues; Smart Screen Filteringidentifying group policy restrictions; configuring providers; Manage Internet Explorer Add-ons certificates managing add-ons; Configure Notification and Logging;Analyzing services; controlling InPrivate mode; Network Security Tools;analyzing programs; certificates for secure Web sites Identify and Resolve Firewall Issuesanalyzing processes; Adding trusted sites; configuring Windows Update policies;analyzing browser helper add-ons; advanced settings; reviewing update history;user account control installing plug-ins; checking for new updates;How to use new security features like Smart identifying group policy restrictions; rolling back updates.Screen Filtering certificates Identifying software update level;Manage Internet Explorer Add-ons Analyzing services; checking whether client is receivingConfigure Notification and Logging; analyzing programs; regularly scheduled updates;Network Security Tools; analyzing processes; identifying incompatibility of update with


Identify and Resolve Firewall Issues analyzing browser helper add-ons; other applicationsconfiguring Windows Update policies; user account control reviewing update history; How to use new security features likechecking for new updates; Smart Screen Filtering linerolling back updates. Manage Internet Explorer Add-ons Deploying Windows 7 using imagesIdentifying software update level; Configure Notification and Logging; Windows 7 licensing issueschecking whether client is receiving regularly Network Security Tools; Create and booting from a VHD disk inscheduled updates; Identify and Resolve Firewall Issues Windows 7identifying incompatibility of update with configuring Windows Update policies; Understand the impact of Driver Updatesother applications reviewing update history; Understand the Windows 7 Boot process

checking for new updates; Configure Branch Cacherolling back updates. Configure VPN settings

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Hardware and printerfailure; Checking whether the application runs in installing plug-ins;Server, driver and network issues; Safe mode; checking recently added identifying group policy restrictions;configuring providers; programs certificatesmanaging add-ons; Using PSR Analyzing services;controlling InPrivate mode; set preferred wireless networks; analyzing programs;certificates for secure Web sites configuring network adapters analyzing processes;Adding trusted sites; Identify and resolve wireless connectivity analyzing browser helper add-ons;advanced settings; issues user account control installing plug-ins; Configuring location-aware printing How to use new security features likeidentifying group policy restrictions; Hardware and printerfailure; Smart Screen Filteringcertificates Server, driver and network issues; Manage Internet Explorer Add-ons Analyzing services; configuring providers; Configure Notification and Logging;analyzing programs; managing add-ons; Network Security Tools;analyzing processes; controlling InPrivate mode; Identify and Resolve Firewall Issuesanalyzing browser helper add-ons; certificates for secure Web sites configuring Windows Update policies;user account control Adding trusted sites; reviewing update history;How to use new security features like Smart advanced settings; checking for new updates;Screen Filtering installing plug-ins; rolling back updates.Manage Internet Explorer Add-ons identifying group policy restrictions; Identifying software update level;Configure Notification and Logging; certificates checking whether client is receivingNetwork Security Tools; Analyzing services; regularly scheduled updates;Identify and Resolve Firewall Issues analyzing programs; identifying incompatibility of update withconfiguring Windows Update policies; analyzing processes; other applicationsreviewing update history; analyzing browser helper add-ons;checking for new updates; user account control rolling back updates. How to use new security features like lineIdentifying software update level; Smart Screen Filtering Deploying Windows 7 using imageschecking whether client is receiving regularly Manage Internet Explorer Add-ons Windows 7 licensing issuesscheduled updates; Configure Notification and Logging; Create and booting from a VHD disk inidentifying incompatibility of update with Network Security Tools; Windows 7other applications Identify and Resolve Firewall Issues Understand the impact of Driver Updates

configuring Windows Update policies; Understand the Windows 7 Boot processreviewing update history; Configure Branch Cache

line checking for new updates; Configure VPN settingsDeploying Windows 7 using images rolling back updates. Identify and resolve network connectivityWindows 7 licensing issues Identifying software update level; issuesCreate and booting from a VHD disk in checking whether client is receiving Identify and resolve names resolutionWindows 7 regularly scheduled updates; issuesUnderstand the impact of Driver Updates identifying incompatibility of update with Identify and resolve logon issuesUnderstand the Windows 7 Boot process other applications Administering Local and Group policyConfigure Branch Cache objectsConfigure VPN settings Understanding and Managing FolderIdentify and resolve network connectivity line Redirection and User Profiles includingissues Deploying Windows 7 using images Local, Remote and Mandatory profiles.Identify and resolve names resolution issues Windows 7 licensing issues Configure User Account Properties inIdentify and resolve logon issues Create and booting from a VHD disk in Active Directory Administering Local and Group policy Windows 7 Configure application compatibilityobjects Understand the impact of Driver Updates Configure application restrictionsUnderstanding and Managing Folder Understand the Windows 7 Boot process Identify cause of and resolve softwareRedirection and User Profiles including Configure Branch Cache failure issuesLocal, Remote and Mandatory profiles. Configure VPN settings Identify and resolve software configurationConfigure User Account Properties in Active Identify and resolve network connectivity issuesDirectory issues Configure file and folder accessConfigure application compatibility Identify and resolve names resolution Identifying and resolving encryption issuesConfigure application restrictions issues Configure shared resources andIdentify cause of and resolve software failure Identify and resolve logon issues Homegroup settingsissues Administering Local and Group policy Configuring offline file policies; transparentIdentify and resolve software configuration objects cachingissues Understanding and Managing Folder Configuring data collector sets; generatingConfigure file and folder access Redirection and User Profiles including a system diagnostics reportIdentifying and resolving encryption issues Local, Remote and Mandatory profiles. Analyzing system and application logs;Configure shared resources and Homegroup Configure User Account Properties in analyzing started servicessettings Active Directory Configuring system restore points;Configuring offline file policies; transparent Configure application compatibility restoring system settings;caching Configure application restrictions last known good configuration;Configuring data collector sets; generating a Identify cause of and resolve software complete restore.


system diagnostics report failure issues Configuring file restore points;Analyzing system and application logs; Identify and resolve software restoring previous versions of files andanalyzing started services configuration issues folders;Configuring system restore points; Configure file and folder access restoring damaged or deleted files byrestoring system settings; Identifying and resolving encryption using shadow copieslast known good configuration; issues Checking whether the application runs incomplete restore. Configure shared resources and Safe mode; checking recently addedConfiguring file restore points; Homegroup settings programsrestoring previous versions of files and Configuring offline file policies; Using PSRfolders; transparent caching set preferred wireless networks;restoring damaged or deleted files by using Configuring data collector sets; configuring network adaptersshadow copies generating a system diagnostics report Identify and resolve wireless connectivityChecking whether the application runs in Analyzing system and application logs; issuesSafe mode; checking recently added analyzing started services Configuring location-aware printingprograms Configuring system restore points; Hardware and printerfailure;Using PSR restoring system settings; Server, driver and network issues; set preferred wireless networks; last known good configuration; configuring providers;configuring network adapters complete restore. managing add-ons;Identify and resolve wireless connectivity Configuring file restore points; controlling InPrivate mode;issues restoring previous versions of files and certificates for secure Web sitesConfiguring location-aware printing folders; Adding trusted sites;Hardware and printerfailure; restoring damaged or deleted files by advanced settings;Server, driver and network issues; using shadow copies installing plug-ins;configuring providers; Checking whether the application runs in identifying group policy restrictions;managing add-ons; Safe mode; checking recently added certificatescontrolling InPrivate mode; programs Analyzing services;certificates for secure Web sites Using PSR analyzing programs;Adding trusted sites; set preferred wireless networks; analyzing processes;advanced settings; configuring network adapters analyzing browser helper add-ons;installing plug-ins; Identify and resolve wireless connectivity user account control identifying group policy restrictions; issues How to use new security features likecertificates Configuring location-aware printing Smart Screen FilteringAnalyzing services; Hardware and printerfailure; Manage Internet Explorer Add-ons analyzing programs; Server, driver and network issues; Configure Notification and Logging;analyzing processes; configuring providers; Network Security Tools;analyzing browser helper add-ons; managing add-ons; Identify and Resolve Firewall Issuesuser account control controlling InPrivate mode; configuring Windows Update policies;How to use new security features like Smart certificates for secure Web sites reviewing update history;Screen Filtering Adding trusted sites; checking for new updates;Manage Internet Explorer Add-ons advanced settings; rolling back updates.Configure Notification and Logging; installing plug-ins; Identifying software update level;Network Security Tools; identifying group policy restrictions; checking whether client is receivingIdentify and Resolve Firewall Issues certificates regularly scheduled updates;configuring Windows Update policies; Analyzing services; identifying incompatibility of update withreviewing update history; analyzing programs; other applicationschecking for new updates; analyzing processes;rolling back updates. analyzing browser helper add-ons;Identifying software update level; user account control linechecking whether client is receiving regularly How to use new security features like Deploying Windows 7 using imagesscheduled updates; Smart Screen Filtering Windows 7 licensing issuesidentifying incompatibility of update with Manage Internet Explorer Add-ons Create and booting from a VHD disk inother applications Configure Notification and Logging; Windows 7

Network Security Tools; Understand the impact of Driver UpdatesIdentify and Resolve Firewall Issues Understand the Windows 7 Boot process

line configuring Windows Update policies; Configure Branch CacheDeploying Windows 7 using images reviewing update history; Configure VPN settingsWindows 7 licensing issues checking for new updates; Identify and resolve network connectivityCreate and booting from a VHD disk in rolling back updates. issuesWindows 7 Identifying software update level; Identify and resolve names resolutionUnderstand the impact of Driver Updates checking whether client is receiving issuesUnderstand the Windows 7 Boot process regularly scheduled updates; Identify and resolve logon issuesConfigure Branch Cache identifying incompatibility of update with Administering Local and Group policyConfigure VPN settings other applications objectsIdentify and resolve network connectivity Understanding and Managing Folderissues Redirection and User Profiles includingIdentify and resolve names resolution issues line Local, Remote and Mandatory profiles.


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Identifying and resolving encryption Checking whether the application runs inConfiguring file restore points; issues Safe mode; checking recently addedrestoring previous versions of files and Configure shared resources and programsfolders; Homegroup settings Using PSRrestoring damaged or deleted files by using Configuring offline file policies; set preferred wireless networks;shadow copies transparent caching configuring network adaptersChecking whether the application runs in Configuring data collector sets; Identify and resolve wireless connectivitySafe mode; checking recently added generating a system diagnostics report issuesprograms Analyzing system and application logs; Configuring location-aware printingUsing PSR analyzing started services Hardware and printerfailure;set preferred wireless networks; Configuring system restore points; Server, driver and network issues; configuring network adapters restoring system settings; configuring providers;Identify and resolve wireless connectivity last known good configuration; managing add-ons;issues complete restore. controlling InPrivate mode;Configuring location-aware printing Configuring file restore points; certificates for secure Web sitesHardware and printerfailure; restoring previous versions of files and Adding trusted sites;Server, driver and network issues; folders; advanced settings;configuring providers; restoring damaged or deleted files by installing plug-ins;managing add-ons; using shadow copies identifying group policy restrictions;controlling InPrivate mode; Checking whether the application runs in certificatescertificates for secure Web sites Safe mode; checking recently added Analyzing services;Adding trusted sites; programs analyzing programs;advanced settings; Using PSR analyzing processes;installing plug-ins; set preferred wireless networks; analyzing browser helper add-ons;identifying group policy restrictions; configuring network adapters user account control certificates Identify and resolve wireless connectivity How to use new security features likeAnalyzing services; issues Smart Screen Filteringanalyzing programs; Configuring location-aware printing Manage Internet Explorer Add-ons analyzing processes; Hardware and printerfailure; Configure Notification and Logging;analyzing browser helper add-ons; Server, driver and network issues; Network Security Tools;user account control configuring providers; Identify and Resolve Firewall IssuesHow to use new security features like Smart managing add-ons; configuring Windows Update policies;Screen Filtering controlling InPrivate mode; reviewing update history;Manage Internet Explorer Add-ons certificates for secure Web sites checking for new updates;Configure Notification and Logging; Adding trusted sites; rolling back updates.Network Security Tools; advanced settings; Identifying software update level;Identify and Resolve Firewall Issues installing plug-ins; checking whether client is receivingconfiguring Windows Update policies; identifying group policy restrictions; regularly scheduled updates;reviewing update history; certificates identifying incompatibility of update with


checking for new updates; Analyzing services; other applicationsrolling back updates. analyzing programs;Identifying software update level; analyzing processes;checking whether client is receiving regularly analyzing browser helper add-ons; linescheduled updates; user account control Deploying Windows 7 using imagesidentifying incompatibility of update with How to use new security features like Windows 7 licensing issuesother applications Smart Screen Filtering Create and booting from a VHD disk in

Manage Internet Explorer Add-ons Windows 7Module 4: Using Windows 7 with Active Configure Notification and Logging; Understand the impact of Driver UpdatesDirectory Network Security Tools; Understand the Windows 7 Boot processline Identify and Resolve Firewall Issues Configure Branch Cache

Configure authentication and authorization configuring Windows Update policies; Configure VPN settingsreviewing update history; Identify and resolve network connectivitychecking for new updates; issues

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issues folders; installing plug-ins;Configuring location-aware printing restoring damaged or deleted files by identifying group policy restrictions;Hardware and printerfailure; using shadow copies certificatesServer, driver and network issues; Checking whether the application runs in Analyzing services;configuring providers; Safe mode; checking recently added analyzing programs;managing add-ons; programs analyzing processes;controlling InPrivate mode; Using PSR analyzing browser helper add-ons;certificates for secure Web sites set preferred wireless networks; user account control Adding trusted sites; configuring network adapters How to use new security features likeadvanced settings; Identify and resolve wireless connectivity Smart Screen Filteringinstalling plug-ins; issues Manage Internet Explorer Add-ons identifying group policy restrictions; Configuring location-aware printing Configure Notification and Logging;certificates Hardware and printerfailure; Network Security Tools;Analyzing services; Server, driver and network issues; Identify and Resolve Firewall Issuesanalyzing programs; configuring providers; configuring Windows Update policies;analyzing processes; managing add-ons; reviewing update history;analyzing browser helper add-ons; controlling InPrivate mode; checking for new updates;user account control certificates for secure Web sites rolling back updates.How to use new security features like Smart Adding trusted sites; Identifying software update level;Screen Filtering advanced settings; checking whether client is receivingManage Internet Explorer Add-ons installing plug-ins; regularly scheduled updates;Configure Notification and Logging; identifying group policy restrictions; identifying incompatibility of update withNetwork Security Tools; certificates other applicationsIdentify and Resolve Firewall Issues Analyzing services;configuring Windows Update policies; analyzing programs;reviewing update history; analyzing processes; linechecking for new updates; analyzing browser helper add-ons; Deploying Windows 7 using imagesrolling back updates. user account control Windows 7 licensing issuesIdentifying software update level; How to use new security features like Create and booting from a VHD disk inchecking whether client is receiving regularly Smart Screen Filtering Windows 7scheduled updates; Manage Internet Explorer Add-ons Understand the impact of Driver Updatesidentifying incompatibility of update with Configure Notification and Logging; Understand the Windows 7 Boot processother applications Network Security Tools; Configure Branch Cache

Identify and Resolve Firewall Issues Configure VPN settingsconfiguring Windows Update policies; Identify and resolve network connectivity

line reviewing update history; issuesDeploying Windows 7 using images checking for new updates; Identify and resolve names resolutionWindows 7 licensing issues rolling back updates. issuesCreate and booting from a VHD disk in Identifying software update level; Identify and resolve logon issuesWindows 7 checking whether client is receiving Administering Local and Group policyUnderstand the impact of Driver Updates regularly scheduled updates; objectsUnderstand the Windows 7 Boot process identifying incompatibility of update with Understanding and Managing FolderConfigure Branch Cache other applications Redirection and User Profiles includingConfigure VPN settings Local, Remote and Mandatory profiles.Identify and resolve network connectivity Configure User Account Properties inissues line Active Directory Identify and resolve names resolution issues Deploying Windows 7 using images Configure application compatibilityIdentify and resolve logon issues Windows 7 licensing issues Configure application restrictionsAdministering Local and Group policy Create and booting from a VHD disk in Identify cause of and resolve softwareobjects Windows 7 failure issuesUnderstanding and Managing Folder Understand the impact of Driver Updates Identify and resolve software configurationRedirection and User Profiles including Understand the Windows 7 Boot process issuesLocal, Remote and Mandatory profiles. Configure Branch Cache Configure file and folder accessConfigure User Account Properties in Active Configure VPN settings Identifying and resolving encryption issuesDirectory Identify and resolve network connectivity Configure shared resources andConfigure application compatibility issues Homegroup settingsConfigure application restrictions Identify and resolve names resolution Configuring offline file policies; transparentIdentify cause of and resolve software failure issues cachingissues Identify and resolve logon issues Configuring data collector sets; generatingIdentify and resolve software configuration Administering Local and Group policy a system diagnostics reportissues objects Analyzing system and application logs;Configure file and folder access Understanding and Managing Folder analyzing started servicesIdentifying and resolving encryption issues Redirection and User Profiles including Configuring system restore points;Configure shared resources and Homegroup Local, Remote and Mandatory profiles. restoring system settings;settings Configure User Account Properties in last known good configuration;Configuring offline file policies; transparent Active Directory complete restore.


caching Configure application compatibility Configuring file restore points;Configuring data collector sets; generating a Configure application restrictions restoring previous versions of files andsystem diagnostics report Identify cause of and resolve software folders;Analyzing system and application logs; failure issues restoring damaged or deleted files byanalyzing started services Identify and resolve software using shadow copiesConfiguring system restore points; configuration issues Checking whether the application runs inrestoring system settings; Configure file and folder access Safe mode; checking recently addedlast known good configuration; Identifying and resolving encryption programscomplete restore. issues Using PSRConfiguring file restore points; Configure shared resources and set preferred wireless networks;restoring previous versions of files and Homegroup settings configuring network adaptersfolders; Configuring offline file policies; Identify and resolve wireless connectivityrestoring damaged or deleted files by using transparent caching issuesshadow copies Configuring data collector sets; Configuring location-aware printingChecking whether the application runs in generating a system diagnostics report Hardware and printerfailure;Safe mode; checking recently added Analyzing system and application logs; Server, driver and network issues; programs analyzing started services configuring providers;Using PSR Configuring system restore points; managing add-ons;set preferred wireless networks; restoring system settings; controlling InPrivate mode;configuring network adapters last known good configuration; certificates for secure Web sitesIdentify and resolve wireless connectivity complete restore. Adding trusted sites;issues Configuring file restore points; advanced settings;Configuring location-aware printing restoring previous versions of files and installing plug-ins;Hardware and printerfailure; folders; identifying group policy restrictions;Server, driver and network issues; restoring damaged or deleted files by certificatesconfiguring providers; using shadow copies Analyzing services;managing add-ons; Checking whether the application runs in analyzing programs;controlling InPrivate mode; Safe mode; checking recently added analyzing processes;certificates for secure Web sites programs analyzing browser helper add-ons;Adding trusted sites; Using PSR user account control advanced settings; set preferred wireless networks; How to use new security features likeinstalling plug-ins; configuring network adapters Smart Screen Filteringidentifying group policy restrictions; Identify and resolve wireless connectivity Manage Internet Explorer Add-ons certificates issues Configure Notification and Logging;Analyzing services; Configuring location-aware printing Network Security Tools;analyzing programs; Hardware and printerfailure; Identify and Resolve Firewall Issuesanalyzing processes; Server, driver and network issues; configuring Windows Update policies;analyzing browser helper add-ons; configuring providers; reviewing update history;user account control managing add-ons; checking for new updates;How to use new security features like Smart controlling InPrivate mode; rolling back updates.Screen Filtering certificates for secure Web sites Identifying software update level;Manage Internet Explorer Add-ons Adding trusted sites; checking whether client is receivingConfigure Notification and Logging; advanced settings; regularly scheduled updates;Network Security Tools; installing plug-ins; identifying incompatibility of update withIdentify and Resolve Firewall Issues identifying group policy restrictions; other applicationsconfiguring Windows Update policies; certificatesreviewing update history; Analyzing services;checking for new updates; analyzing programs; linerolling back updates. analyzing processes; Deploying Windows 7 using imagesIdentifying software update level; analyzing browser helper add-ons; Windows 7 licensing issueschecking whether client is receiving regularly user account control Create and booting from a VHD disk inscheduled updates; How to use new security features like Windows 7identifying incompatibility of update with Smart Screen Filtering Understand the impact of Driver Updatesother applications Manage Internet Explorer Add-ons Understand the Windows 7 Boot process

Configure Notification and Logging; Configure Branch CacheNetwork Security Tools; Configure VPN settings

line Identify and Resolve Firewall Issues Identify and resolve network connectivityDeploying Windows 7 using images configuring Windows Update policies; issuesWindows 7 licensing issues reviewing update history; Identify and resolve names resolutionCreate and booting from a VHD disk in checking for new updates; issuesWindows 7 rolling back updates. Identify and resolve logon issuesUnderstand the impact of Driver Updates Identifying software update level; Administering Local and Group policyUnderstand the Windows 7 Boot process checking whether client is receiving objectsConfigure Branch Cache regularly scheduled updates; Understanding and Managing FolderConfigure VPN settings identifying incompatibility of update with Redirection and User Profiles includingIdentify and resolve network connectivity other applications Local, Remote and Mandatory profiles.


issues Configure User Account Properties inIdentify and resolve names resolution issues Active Directory Identify and resolve logon issues line Configure application compatibilityAdministering Local and Group policy Deploying Windows 7 using images Configure application restrictionsobjects Windows 7 licensing issues Identify cause of and resolve softwareUnderstanding and Managing Folder Create and booting from a VHD disk in failure issuesRedirection and User Profiles including Windows 7 Identify and resolve software configurationLocal, Remote and Mandatory profiles. Understand the impact of Driver Updates issuesConfigure User Account Properties in Active Understand the Windows 7 Boot process Configure file and folder accessDirectory Configure Branch Cache Identifying and resolving encryption issuesConfigure application compatibility Configure VPN settings Configure shared resources andConfigure application restrictions Identify and resolve network connectivity Homegroup settingsIdentify cause of and resolve software failure issues Configuring offline file policies; transparentissues Identify and resolve names resolution cachingIdentify and resolve software configuration issues Configuring data collector sets; generatingissues Identify and resolve logon issues a system diagnostics reportConfigure file and folder access Administering Local and Group policy Analyzing system and application logs;Identifying and resolving encryption issues objects analyzing started servicesConfigure shared resources and Homegroup Understanding and Managing Folder Configuring system restore points;settings Redirection and User Profiles including restoring system settings;Configuring offline file policies; transparent Local, Remote and Mandatory profiles. last known good configuration;caching Configure User Account Properties in complete restore.Configuring data collector sets; generating a Active Directory Configuring file restore points;system diagnostics report Configure application compatibility restoring previous versions of files andAnalyzing system and application logs; Configure application restrictions folders;analyzing started services Identify cause of and resolve software restoring damaged or deleted files byConfiguring system restore points; failure issues using shadow copiesrestoring system settings; Identify and resolve software Checking whether the application runs inlast known good configuration; configuration issues Safe mode; checking recently addedcomplete restore. Configure file and folder access programsConfiguring file restore points; Identifying and resolving encryption Using PSRrestoring previous versions of files and issues set preferred wireless networks;folders; Configure shared resources and configuring network adaptersrestoring damaged or deleted files by using Homegroup settings Identify and resolve wireless connectivityshadow copies Configuring offline file policies; issuesChecking whether the application runs in transparent caching Configuring location-aware printingSafe mode; checking recently added Configuring data collector sets; Hardware and printerfailure;programs generating a system diagnostics report Server, driver and network issues; Using PSR Analyzing system and application logs; configuring providers;set preferred wireless networks; analyzing started services managing add-ons;configuring network adapters Configuring system restore points; controlling InPrivate mode;Identify and resolve wireless connectivity restoring system settings; certificates for secure Web sitesissues last known good configuration; Adding trusted sites;Configuring location-aware printing complete restore. advanced settings;Hardware and printerfailure; Configuring file restore points; installing plug-ins;Server, driver and network issues; restoring previous versions of files and identifying group policy restrictions;configuring providers; folders; certificatesmanaging add-ons; restoring damaged or deleted files by Analyzing services;controlling InPrivate mode; using shadow copies analyzing programs;certificates for secure Web sites Checking whether the application runs in analyzing processes;Adding trusted sites; Safe mode; checking recently added analyzing browser helper add-ons;advanced settings; programs user account control installing plug-ins; Using PSR How to use new security features likeidentifying group policy restrictions; set preferred wireless networks; Smart Screen Filteringcertificates configuring network adapters Manage Internet Explorer Add-ons Analyzing services; Identify and resolve wireless connectivity Configure Notification and Logging;analyzing programs; issues Network Security Tools;analyzing processes; Configuring location-aware printing Identify and Resolve Firewall Issuesanalyzing browser helper add-ons; Hardware and printerfailure; configuring Windows Update policies;user account control Server, driver and network issues; reviewing update history;How to use new security features like Smart configuring providers; checking for new updates;Screen Filtering managing add-ons; rolling back updates.Manage Internet Explorer Add-ons controlling InPrivate mode; Identifying software update level;Configure Notification and Logging; certificates for secure Web sites checking whether client is receivingNetwork Security Tools; Adding trusted sites; regularly scheduled updates;Identify and Resolve Firewall Issues advanced settings; identifying incompatibility of update with


configuring Windows Update policies; installing plug-ins; other applicationsreviewing update history; identifying group policy restrictions;checking for new updates; certificates Module 12 Windows 7 Firewallrolling back updates. Analyzing services; lineIdentifying software update level; analyzing programs; Securing Network Application andchecking whether client is receiving regularly analyzing processes; Features;scheduled updates; analyzing browser helper add-ons; Firewall rules;identifying incompatibility of update with user account control other applications How to use new security features like

Smart Screen Filtering lineManage Internet Explorer Add-ons Deploying Windows 7 using images

line Configure Notification and Logging; Windows 7 licensing issuesDeploying Windows 7 using images Network Security Tools; Create and booting from a VHD disk inWindows 7 licensing issues Identify and Resolve Firewall Issues Windows 7Create and booting from a VHD disk in configuring Windows Update policies; Understand the impact of Driver UpdatesWindows 7 reviewing update history; Understand the Windows 7 Boot processUnderstand the impact of Driver Updates checking for new updates; Configure Branch CacheUnderstand the Windows 7 Boot process rolling back updates. Configure VPN settingsConfigure Branch Cache Identifying software update level; Identify and resolve network connectivityConfigure VPN settings checking whether client is receiving issuesIdentify and resolve network connectivity regularly scheduled updates; Identify and resolve names resolutionissues identifying incompatibility of update with issuesIdentify and resolve names resolution issues other applications Identify and resolve logon issuesIdentify and resolve logon issues Administering Local and Group policyAdministering Local and Group policy Module 9: Wireless Networking objectsobjects line Understanding and Managing FolderUnderstanding and Managing Folder Connecting to a wireless network; Redirection and User Profiles includingRedirection and User Profiles including configuring security settings on the client; Local, Remote and Mandatory profiles.Local, Remote and Mandatory profiles. Configure User Account Properties inConfigure User Account Properties in Active Active Directory Directory line Configure application compatibilityConfigure application compatibility Deploying Windows 7 using images Configure application restrictionsConfigure application restrictions Windows 7 licensing issues Identify cause of and resolve softwareIdentify cause of and resolve software failure Create and booting from a VHD disk in failure issuesissues Windows 7 Identify and resolve software configurationIdentify and resolve software configuration Understand the impact of Driver Updates issuesissues Understand the Windows 7 Boot process Configure file and folder accessConfigure file and folder access Configure Branch Cache Identifying and resolving encryption issuesIdentifying and resolving encryption issues Configure VPN settings Configure shared resources andConfigure shared resources and Homegroup Identify and resolve network connectivity Homegroup settingssettings issues Configuring offline file policies; transparentConfiguring offline file policies; transparent Identify and resolve names resolution cachingcaching issues Configuring data collector sets; generatingConfiguring data collector sets; generating a Identify and resolve logon issues a system diagnostics reportsystem diagnostics report Administering Local and Group policy Analyzing system and application logs;Analyzing system and application logs; objects analyzing started servicesanalyzing started services Understanding and Managing Folder Configuring system restore points;Configuring system restore points; Redirection and User Profiles including restoring system settings;restoring system settings; Local, Remote and Mandatory profiles. last known good configuration;last known good configuration; Configure User Account Properties in complete restore.complete restore. Active Directory Configuring file restore points;Configuring file restore points; Configure application compatibility restoring previous versions of files andrestoring previous versions of files and Configure application restrictions folders;folders; Identify cause of and resolve software restoring damaged or deleted files byrestoring damaged or deleted files by using failure issues using shadow copiesshadow copies Identify and resolve software Checking whether the application runs inChecking whether the application runs in configuration issues Safe mode; checking recently addedSafe mode; checking recently added Configure file and folder access programsprograms Identifying and resolving encryption Using PSRUsing PSR issues set preferred wireless networks;set preferred wireless networks; Configure shared resources and configuring network adaptersconfiguring network adapters Homegroup settings Identify and resolve wireless connectivityIdentify and resolve wireless connectivity Configuring offline file policies; issuesissues transparent caching Configuring location-aware printingConfiguring location-aware printing Configuring data collector sets; Hardware and printerfailure;Hardware and printerfailure; generating a system diagnostics report Server, driver and network issues;


Server, driver and network issues; Analyzing system and application logs; configuring providers;configuring providers; analyzing started services managing add-ons;managing add-ons; Configuring system restore points; controlling InPrivate mode;controlling InPrivate mode; restoring system settings; certificates for secure Web sitescertificates for secure Web sites last known good configuration; Adding trusted sites;Adding trusted sites; complete restore. advanced settings;advanced settings; Configuring file restore points; installing plug-ins;installing plug-ins; restoring previous versions of files and identifying group policy restrictions;identifying group policy restrictions; folders; certificatescertificates restoring damaged or deleted files by Analyzing services;Analyzing services; using shadow copies analyzing programs;analyzing programs; Checking whether the application runs in analyzing processes;analyzing processes; Safe mode; checking recently added analyzing browser helper add-ons;analyzing browser helper add-ons; programs user account control user account control Using PSR How to use new security features likeHow to use new security features like Smart set preferred wireless networks; Smart Screen FilteringScreen Filtering configuring network adapters Manage Internet Explorer Add-ons Manage Internet Explorer Add-ons Identify and resolve wireless connectivity Configure Notification and Logging;Configure Notification and Logging; issues Network Security Tools;Network Security Tools; Configuring location-aware printing Identify and Resolve Firewall IssuesIdentify and Resolve Firewall Issues Hardware and printerfailure; configuring Windows Update policies;configuring Windows Update policies; Server, driver and network issues; reviewing update history;reviewing update history; configuring providers; checking for new updates;checking for new updates; managing add-ons; rolling back updates.rolling back updates. controlling InPrivate mode; Identifying software update level;Identifying software update level; certificates for secure Web sites checking whether client is receivingchecking whether client is receiving regularly Adding trusted sites; regularly scheduled updates;scheduled updates; advanced settings; identifying incompatibility of update withidentifying incompatibility of update with installing plug-ins; other applicationsother applications identifying group policy restrictions;

certificatesModule 5: Using Applications with Windows 7 Analyzing services; lineline analyzing programs; Deploying Windows 7 using images

Configure user account control analyzing processes; Windows 7 licensing issuesanalyzing browser helper add-ons; Create and booting from a VHD disk inuser account control Windows 7

line How to use new security features like Understand the impact of Driver UpdatesDeploying Windows 7 using images Smart Screen Filtering Understand the Windows 7 Boot processWindows 7 licensing issues Manage Internet Explorer Add-ons Configure Branch CacheCreate and booting from a VHD disk in Configure Notification and Logging; Configure VPN settingsWindows 7 Network Security Tools; Identify and resolve network connectivityUnderstand the impact of Driver Updates Identify and Resolve Firewall Issues issuesUnderstand the Windows 7 Boot process configuring Windows Update policies; Identify and resolve names resolutionConfigure Branch Cache reviewing update history; issuesConfigure VPN settings checking for new updates; Identify and resolve logon issuesIdentify and resolve network connectivity rolling back updates. Administering Local and Group policyissues Identifying software update level; objectsIdentify and resolve names resolution issues checking whether client is receiving Understanding and Managing FolderIdentify and resolve logon issues regularly scheduled updates; Redirection and User Profiles includingAdministering Local and Group policy identifying incompatibility of update with Local, Remote and Mandatory profiles.objects other applications Configure User Account Properties inUnderstanding and Managing Folder Active Directory Redirection and User Profiles including Configure application compatibilityLocal, Remote and Mandatory profiles. line Configure application restrictionsConfigure User Account Properties in Active Deploying Windows 7 using images Identify cause of and resolve softwareDirectory Windows 7 licensing issues failure issuesConfigure application compatibility Create and booting from a VHD disk in Identify and resolve software configurationConfigure application restrictions Windows 7 issuesIdentify cause of and resolve software failure Understand the impact of Driver Updates Configure file and folder accessissues Understand the Windows 7 Boot process Identifying and resolving encryption issuesIdentify and resolve software configuration Configure Branch Cache Configure shared resources andissues Configure VPN settings Homegroup settingsConfigure file and folder access Identify and resolve network connectivity Configuring offline file policies; transparentIdentifying and resolving encryption issues issues cachingConfigure shared resources and Homegroup Identify and resolve names resolution Configuring data collector sets; generatingsettings issues a system diagnostics report


Configuring offline file policies; transparent Identify and resolve logon issues Analyzing system and application logs;caching Administering Local and Group policy analyzing started servicesConfiguring data collector sets; generating a objects Configuring system restore points;system diagnostics report Understanding and Managing Folder restoring system settings;Analyzing system and application logs; Redirection and User Profiles including last known good configuration;analyzing started services Local, Remote and Mandatory profiles. complete restore.Configuring system restore points; Configure User Account Properties in Configuring file restore points;restoring system settings; Active Directory restoring previous versions of files andlast known good configuration; Configure application compatibility folders;complete restore. Configure application restrictions restoring damaged or deleted files byConfiguring file restore points; Identify cause of and resolve software using shadow copiesrestoring previous versions of files and failure issues Checking whether the application runs infolders; Identify and resolve software Safe mode; checking recently addedrestoring damaged or deleted files by using configuration issues programsshadow copies Configure file and folder access Using PSRChecking whether the application runs in Identifying and resolving encryption set preferred wireless networks;Safe mode; checking recently added issues configuring network adaptersprograms Configure shared resources and Identify and resolve wireless connectivityUsing PSR Homegroup settings issuesset preferred wireless networks; Configuring offline file policies; Configuring location-aware printingconfiguring network adapters transparent caching Hardware and printerfailure;Identify and resolve wireless connectivity Configuring data collector sets; Server, driver and network issues; issues generating a system diagnostics report configuring providers;Configuring location-aware printing Analyzing system and application logs; managing add-ons;Hardware and printerfailure; analyzing started services controlling InPrivate mode;Server, driver and network issues; Configuring system restore points; certificates for secure Web sitesconfiguring providers; restoring system settings; Adding trusted sites;managing add-ons; last known good configuration; advanced settings;controlling InPrivate mode; complete restore. installing plug-ins;certificates for secure Web sites Configuring file restore points; identifying group policy restrictions;Adding trusted sites; restoring previous versions of files and certificatesadvanced settings; folders; Analyzing services;installing plug-ins; restoring damaged or deleted files by analyzing programs;identifying group policy restrictions; using shadow copies analyzing processes;certificates Checking whether the application runs in analyzing browser helper add-ons;Analyzing services; Safe mode; checking recently added user account control analyzing programs; programs How to use new security features likeanalyzing processes; Using PSR Smart Screen Filteringanalyzing browser helper add-ons; set preferred wireless networks; Manage Internet Explorer Add-ons user account control configuring network adapters Configure Notification and Logging;How to use new security features like Smart Identify and resolve wireless connectivity Network Security Tools;Screen Filtering issues Identify and Resolve Firewall IssuesManage Internet Explorer Add-ons Configuring location-aware printing configuring Windows Update policies;Configure Notification and Logging; Hardware and printerfailure; reviewing update history;Network Security Tools; Server, driver and network issues; checking for new updates;Identify and Resolve Firewall Issues configuring providers; rolling back updates.configuring Windows Update policies; managing add-ons; Identifying software update level;reviewing update history; controlling InPrivate mode; checking whether client is receivingchecking for new updates; certificates for secure Web sites regularly scheduled updates;rolling back updates. Adding trusted sites; identifying incompatibility of update withIdentifying software update level; advanced settings; other applicationschecking whether client is receiving regularly installing plug-ins;scheduled updates; identifying group policy restrictions;identifying incompatibility of update with certificates lineother applications Analyzing services; Deploying Windows 7 using images

analyzing programs; Windows 7 licensing issuesanalyzing processes; Create and booting from a VHD disk in

line analyzing browser helper add-ons; Windows 7Deploying Windows 7 using images user account control Understand the impact of Driver UpdatesWindows 7 licensing issues How to use new security features like Understand the Windows 7 Boot processCreate and booting from a VHD disk in Smart Screen Filtering Configure Branch CacheWindows 7 Manage Internet Explorer Add-ons Configure VPN settingsUnderstand the impact of Driver Updates Configure Notification and Logging; Identify and resolve network connectivityUnderstand the Windows 7 Boot process Network Security Tools; issuesConfigure Branch Cache Identify and Resolve Firewall Issues Identify and resolve names resolutionConfigure VPN settings configuring Windows Update policies; issues


Identify and resolve network connectivity reviewing update history; Identify and resolve logon issuesissues checking for new updates; Administering Local and Group policyIdentify and resolve names resolution issues rolling back updates. objectsIdentify and resolve logon issues Identifying software update level; Understanding and Managing FolderAdministering Local and Group policy checking whether client is receiving Redirection and User Profiles includingobjects regularly scheduled updates; Local, Remote and Mandatory profiles.Understanding and Managing Folder identifying incompatibility of update with Configure User Account Properties inRedirection and User Profiles including other applications Active Directory Local, Remote and Mandatory profiles. Configure application compatibilityConfigure User Account Properties in Active Configure application restrictionsDirectory line Identify cause of and resolve softwareConfigure application compatibility Deploying Windows 7 using images failure issuesConfigure application restrictions Windows 7 licensing issues Identify and resolve software configurationIdentify cause of and resolve software failure Create and booting from a VHD disk in issuesissues Windows 7 Configure file and folder accessIdentify and resolve software configuration Understand the impact of Driver Updates Identifying and resolving encryption issuesissues Understand the Windows 7 Boot process Configure shared resources andConfigure file and folder access Configure Branch Cache Homegroup settingsIdentifying and resolving encryption issues Configure VPN settings Configuring offline file policies; transparentConfigure shared resources and Homegroup Identify and resolve network connectivity cachingsettings issues Configuring data collector sets; generatingConfiguring offline file policies; transparent Identify and resolve names resolution a system diagnostics reportcaching issues Analyzing system and application logs;Configuring data collector sets; generating a Identify and resolve logon issues analyzing started servicessystem diagnostics report Administering Local and Group policy Configuring system restore points;Analyzing system and application logs; objects restoring system settings;analyzing started services Understanding and Managing Folder last known good configuration;Configuring system restore points; Redirection and User Profiles including complete restore.restoring system settings; Local, Remote and Mandatory profiles. Configuring file restore points;last known good configuration; Configure User Account Properties in restoring previous versions of files andcomplete restore. Active Directory folders;Configuring file restore points; Configure application compatibility restoring damaged or deleted files byrestoring previous versions of files and Configure application restrictions using shadow copiesfolders; Identify cause of and resolve software Checking whether the application runs inrestoring damaged or deleted files by using failure issues Safe mode; checking recently addedshadow copies Identify and resolve software programsChecking whether the application runs in configuration issues Using PSRSafe mode; checking recently added Configure file and folder access set preferred wireless networks;programs Identifying and resolving encryption configuring network adaptersUsing PSR issues Identify and resolve wireless connectivityset preferred wireless networks; Configure shared resources and issuesconfiguring network adapters Homegroup settings Configuring location-aware printingIdentify and resolve wireless connectivity Configuring offline file policies; Hardware and printerfailure;issues transparent caching Server, driver and network issues; Configuring location-aware printing Configuring data collector sets; configuring providers;Hardware and printerfailure; generating a system diagnostics report managing add-ons;Server, driver and network issues; Analyzing system and application logs; controlling InPrivate mode;configuring providers; analyzing started services certificates for secure Web sitesmanaging add-ons; Configuring system restore points; Adding trusted sites;controlling InPrivate mode; restoring system settings; advanced settings;certificates for secure Web sites last known good configuration; installing plug-ins;Adding trusted sites; complete restore. identifying group policy restrictions;advanced settings; Configuring file restore points; certificatesinstalling plug-ins; restoring previous versions of files and Analyzing services;identifying group policy restrictions; folders; analyzing programs;certificates restoring damaged or deleted files by analyzing processes;Analyzing services; using shadow copies analyzing browser helper add-ons;analyzing programs; Checking whether the application runs in user account control analyzing processes; Safe mode; checking recently added How to use new security features likeanalyzing browser helper add-ons; programs Smart Screen Filteringuser account control Using PSR Manage Internet Explorer Add-ons How to use new security features like Smart set preferred wireless networks; Configure Notification and Logging;Screen Filtering configuring network adapters Network Security Tools;Manage Internet Explorer Add-ons Identify and resolve wireless connectivity Identify and Resolve Firewall IssuesConfigure Notification and Logging; issues configuring Windows Update policies;Network Security Tools; Configuring location-aware printing reviewing update history;


Identify and Resolve Firewall Issues Hardware and printerfailure; checking for new updates;configuring Windows Update policies; Server, driver and network issues; rolling back updates.reviewing update history; configuring providers; Identifying software update level;checking for new updates; managing add-ons; checking whether client is receivingrolling back updates. controlling InPrivate mode; regularly scheduled updates;Identifying software update level; certificates for secure Web sites identifying incompatibility of update withchecking whether client is receiving regularly Adding trusted sites; other applicationsscheduled updates; advanced settings;identifying incompatibility of update with installing plug-ins; Module 13: Configuring Windows Updateother applications identifying group policy restrictions; line

certificates Configuring update settings;Analyzing services; determining source of updates;

line analyzing programs;Deploying Windows 7 using images analyzing processes;Windows 7 licensing issues analyzing browser helper add-ons; lineCreate and booting from a VHD disk in user account control Deploying Windows 7 using imagesWindows 7 How to use new security features like Windows 7 licensing issuesUnderstand the impact of Driver Updates Smart Screen Filtering Create and booting from a VHD disk inUnderstand the Windows 7 Boot process Manage Internet Explorer Add-ons Windows 7Configure Branch Cache Configure Notification and Logging; Understand the impact of Driver UpdatesConfigure VPN settings Network Security Tools; Understand the Windows 7 Boot processIdentify and resolve network connectivity Identify and Resolve Firewall Issues Configure Branch Cacheissues configuring Windows Update policies; Configure VPN settingsIdentify and resolve names resolution issues reviewing update history; Identify and resolve network connectivityIdentify and resolve logon issues checking for new updates; issuesAdministering Local and Group policy rolling back updates. Identify and resolve names resolutionobjects Identifying software update level; issuesUnderstanding and Managing Folder checking whether client is receiving Identify and resolve logon issuesRedirection and User Profiles including regularly scheduled updates; Administering Local and Group policyLocal, Remote and Mandatory profiles. identifying incompatibility of update with objectsConfigure User Account Properties in Active other applications Understanding and Managing FolderDirectory Redirection and User Profiles includingConfigure application compatibility Module 10: Printing in windows 7 Local, Remote and Mandatory profiles.Configure application restrictions line Configure User Account Properties inIdentify cause of and resolve software failure Configure Printers and queues Active Directory issues Configure application compatibilityIdentify and resolve software configuration Configure application restrictionsissues line Identify cause of and resolve softwareConfigure file and folder access Deploying Windows 7 using images failure issuesIdentifying and resolving encryption issues Windows 7 licensing issues Identify and resolve software configurationConfigure shared resources and Homegroup Create and booting from a VHD disk in issuessettings Windows 7 Configure file and folder accessConfiguring offline file policies; transparent Understand the impact of Driver Updates Identifying and resolving encryption issuescaching Understand the Windows 7 Boot process Configure shared resources andConfiguring data collector sets; generating a Configure Branch Cache Homegroup settingssystem diagnostics report Configure VPN settings Configuring offline file policies; transparentAnalyzing system and application logs; Identify and resolve network connectivity cachinganalyzing started services issues Configuring data collector sets; generatingConfiguring system restore points; Identify and resolve names resolution a system diagnostics reportrestoring system settings; issues Analyzing system and application logs;last known good configuration; Identify and resolve logon issues analyzing started servicescomplete restore. Administering Local and Group policy Configuring system restore points;Configuring file restore points; objects restoring system settings;restoring previous versions of files and Understanding and Managing Folder last known good configuration;folders; Redirection and User Profiles including complete restore.restoring damaged or deleted files by using Local, Remote and Mandatory profiles. Configuring file restore points;shadow copies Configure User Account Properties in restoring previous versions of files andChecking whether the application runs in Active Directory folders;Safe mode; checking recently added Configure application compatibility restoring damaged or deleted files byprograms Configure application restrictions using shadow copiesUsing PSR Identify cause of and resolve software Checking whether the application runs inset preferred wireless networks; failure issues Safe mode; checking recently addedconfiguring network adapters Identify and resolve software programsIdentify and resolve wireless connectivity configuration issues Using PSRissues Configure file and folder access set preferred wireless networks;Configuring location-aware printing Identifying and resolving encryption configuring network adapters


Hardware and printerfailure; issues Identify and resolve wireless connectivityServer, driver and network issues; Configure shared resources and issuesconfiguring providers; Homegroup settings Configuring location-aware printingmanaging add-ons; Configuring offline file policies; Hardware and printerfailure;controlling InPrivate mode; transparent caching Server, driver and network issues; certificates for secure Web sites Configuring data collector sets; configuring providers;Adding trusted sites; generating a system diagnostics report managing add-ons;advanced settings; Analyzing system and application logs; controlling InPrivate mode;installing plug-ins; analyzing started services certificates for secure Web sitesidentifying group policy restrictions; Configuring system restore points; Adding trusted sites;certificates restoring system settings; advanced settings;Analyzing services; last known good configuration; installing plug-ins;analyzing programs; complete restore. identifying group policy restrictions;analyzing processes; Configuring file restore points; certificatesanalyzing browser helper add-ons; restoring previous versions of files and Analyzing services;user account control folders; analyzing programs;How to use new security features like Smart restoring damaged or deleted files by analyzing processes;Screen Filtering using shadow copies analyzing browser helper add-ons;Manage Internet Explorer Add-ons Checking whether the application runs in user account control Configure Notification and Logging; Safe mode; checking recently added How to use new security features likeNetwork Security Tools; programs Smart Screen FilteringIdentify and Resolve Firewall Issues Using PSR Manage Internet Explorer Add-ons configuring Windows Update policies; set preferred wireless networks; Configure Notification and Logging;reviewing update history; configuring network adapters Network Security Tools;checking for new updates; Identify and resolve wireless connectivity Identify and Resolve Firewall Issuesrolling back updates. issues configuring Windows Update policies;Identifying software update level; Configuring location-aware printing reviewing update history;checking whether client is receiving regularly Hardware and printerfailure; checking for new updates;scheduled updates; Server, driver and network issues; rolling back updates.identifying incompatibility of update with configuring providers; Identifying software update level;other applications managing add-ons; checking whether client is receiving

controlling InPrivate mode; regularly scheduled updates;certificates for secure Web sites identifying incompatibility of update with

line Adding trusted sites; other applicationsDeploying Windows 7 using images advanced settings;Windows 7 licensing issues installing plug-ins;Create and booting from a VHD disk in identifying group policy restrictions; lineWindows 7 certificates Deploying Windows 7 using imagesUnderstand the impact of Driver Updates Analyzing services; Windows 7 licensing issuesUnderstand the Windows 7 Boot process analyzing programs; Create and booting from a VHD disk inConfigure Branch Cache analyzing processes; Windows 7Configure VPN settings analyzing browser helper add-ons; Understand the impact of Driver UpdatesIdentify and resolve network connectivity user account control Understand the Windows 7 Boot processissues How to use new security features like Configure Branch CacheIdentify and resolve names resolution issues Smart Screen Filtering Configure VPN settingsIdentify and resolve logon issues Manage Internet Explorer Add-ons Identify and resolve network connectivityAdministering Local and Group policy Configure Notification and Logging; issuesobjects Network Security Tools; Identify and resolve names resolutionUnderstanding and Managing Folder Identify and Resolve Firewall Issues issuesRedirection and User Profiles including configuring Windows Update policies; Identify and resolve logon issuesLocal, Remote and Mandatory profiles. reviewing update history; Administering Local and Group policyConfigure User Account Properties in Active checking for new updates; objectsDirectory rolling back updates. Understanding and Managing FolderConfigure application compatibility Identifying software update level; Redirection and User Profiles includingConfigure application restrictions checking whether client is receiving Local, Remote and Mandatory profiles.Identify cause of and resolve software failure regularly scheduled updates; Configure User Account Properties inissues identifying incompatibility of update with Active Directory Identify and resolve software configuration other applications Configure application compatibilityissues Configure application restrictionsConfigure file and folder access Identify cause of and resolve softwareIdentifying and resolving encryption issues line failure issuesConfigure shared resources and Homegroup Deploying Windows 7 using images Identify and resolve software configurationsettings Windows 7 licensing issues issuesConfiguring offline file policies; transparent Create and booting from a VHD disk in Configure file and folder accesscaching Windows 7 Identifying and resolving encryption issuesConfiguring data collector sets; generating a Understand the impact of Driver Updates Configure shared resources and


system diagnostics report Understand the Windows 7 Boot process Homegroup settingsAnalyzing system and application logs; Configure Branch Cache Configuring offline file policies; transparentanalyzing started services Configure VPN settings cachingConfiguring system restore points; Identify and resolve network connectivity Configuring data collector sets; generatingrestoring system settings; issues a system diagnostics reportlast known good configuration; Identify and resolve names resolution Analyzing system and application logs;complete restore. issues analyzing started servicesConfiguring file restore points; Identify and resolve logon issues Configuring system restore points;restoring previous versions of files and Administering Local and Group policy restoring system settings;folders; objects last known good configuration;restoring damaged or deleted files by using Understanding and Managing Folder complete restore.shadow copies Redirection and User Profiles including Configuring file restore points;Checking whether the application runs in Local, Remote and Mandatory profiles. restoring previous versions of files andSafe mode; checking recently added Configure User Account Properties in folders;programs Active Directory restoring damaged or deleted files byUsing PSR Configure application compatibility using shadow copiesset preferred wireless networks; Configure application restrictions Checking whether the application runs inconfiguring network adapters Identify cause of and resolve software Safe mode; checking recently addedIdentify and resolve wireless connectivity failure issues programsissues Identify and resolve software Using PSRConfiguring location-aware printing configuration issues set preferred wireless networks;Hardware and printerfailure; Configure file and folder access configuring network adaptersServer, driver and network issues; Identifying and resolving encryption Identify and resolve wireless connectivityconfiguring providers; issues issuesmanaging add-ons; Configure shared resources and Configuring location-aware printingcontrolling InPrivate mode; Homegroup settings Hardware and printerfailure;certificates for secure Web sites Configuring offline file policies; Server, driver and network issues; Adding trusted sites; transparent caching configuring providers;advanced settings; Configuring data collector sets; managing add-ons;installing plug-ins; generating a system diagnostics report controlling InPrivate mode;identifying group policy restrictions; Analyzing system and application logs; certificates for secure Web sitescertificates analyzing started services Adding trusted sites;Analyzing services; Configuring system restore points; advanced settings;analyzing programs; restoring system settings; installing plug-ins;analyzing processes; last known good configuration; identifying group policy restrictions;analyzing browser helper add-ons; complete restore. certificatesuser account control Configuring file restore points; Analyzing services;How to use new security features like Smart restoring previous versions of files and analyzing programs;Screen Filtering folders; analyzing processes;Manage Internet Explorer Add-ons restoring damaged or deleted files by analyzing browser helper add-ons;Configure Notification and Logging; using shadow copies user account control Network Security Tools; Checking whether the application runs in How to use new security features likeIdentify and Resolve Firewall Issues Safe mode; checking recently added Smart Screen Filteringconfiguring Windows Update policies; programs Manage Internet Explorer Add-ons reviewing update history; Using PSR Configure Notification and Logging;checking for new updates; set preferred wireless networks; Network Security Tools;rolling back updates. configuring network adapters Identify and Resolve Firewall IssuesIdentifying software update level; Identify and resolve wireless connectivity configuring Windows Update policies;checking whether client is receiving regularly issues reviewing update history;scheduled updates; Configuring location-aware printing checking for new updates;identifying incompatibility of update with Hardware and printerfailure; rolling back updates.other applications Server, driver and network issues; Identifying software update level;

configuring providers; checking whether client is receivingModule 6: SecuringWindows 7 managing add-ons; regularly scheduled updates;line controlling InPrivate mode; identifying incompatibility of update with

Configure BitLocker and BitLocker To Go certificates for secure Web sites other applicationsAdding trusted sites;advanced settings;

line installing plug-ins; lineDeploying Windows 7 using images identifying group policy restrictions; Deploying Windows 7 using imagesWindows 7 licensing issues certificates Windows 7 licensing issuesCreate and booting from a VHD disk in Analyzing services; Create and booting from a VHD disk inWindows 7 analyzing programs; Windows 7Understand the impact of Driver Updates analyzing processes; Understand the impact of Driver UpdatesUnderstand the Windows 7 Boot process analyzing browser helper add-ons; Understand the Windows 7 Boot processConfigure Branch Cache user account control Configure Branch Cache


Configure VPN settings How to use new security features like Configure VPN settingsIdentify and resolve network connectivity Smart Screen Filtering Identify and resolve network connectivityissues Manage Internet Explorer Add-ons issuesIdentify and resolve names resolution issues Configure Notification and Logging; Identify and resolve names resolutionIdentify and resolve logon issues Network Security Tools; issuesAdministering Local and Group policy Identify and Resolve Firewall Issues Identify and resolve logon issuesobjects configuring Windows Update policies; Administering Local and Group policyUnderstanding and Managing Folder reviewing update history; objectsRedirection and User Profiles including checking for new updates; Understanding and Managing FolderLocal, Remote and Mandatory profiles. rolling back updates. Redirection and User Profiles includingConfigure User Account Properties in Active Identifying software update level; Local, Remote and Mandatory profiles.Directory checking whether client is receiving Configure User Account Properties inConfigure application compatibility regularly scheduled updates; Active Directory Configure application restrictions identifying incompatibility of update with Configure application compatibilityIdentify cause of and resolve software failure other applications Configure application restrictionsissues Identify cause of and resolve softwareIdentify and resolve software configuration Module 11: Using windows 7 with the internet failure issuesissues line Identify and resolve software configurationConfigure file and folder access Configuring compatibility view; issuesIdentifying and resolving encryption issues configuring security settings; Configure file and folder accessConfigure shared resources and Homegroup Identifying and resolving encryption issuessettings Configure shared resources andConfiguring offline file policies; transparent line Homegroup settingscaching Deploying Windows 7 using images Configuring offline file policies; transparentConfiguring data collector sets; generating a Windows 7 licensing issues cachingsystem diagnostics report Create and booting from a VHD disk in Configuring data collector sets; generatingAnalyzing system and application logs; Windows 7 a system diagnostics reportanalyzing started services Understand the impact of Driver Updates Analyzing system and application logs;Configuring system restore points; Understand the Windows 7 Boot process analyzing started servicesrestoring system settings; Configure Branch Cache Configuring system restore points;last known good configuration; Configure VPN settings restoring system settings;complete restore. Identify and resolve network connectivity last known good configuration;Configuring file restore points; issues complete restore.restoring previous versions of files and Identify and resolve names resolution Configuring file restore points;folders; issues restoring previous versions of files andrestoring damaged or deleted files by using Identify and resolve logon issues folders;shadow copies Administering Local and Group policy restoring damaged or deleted files byChecking whether the application runs in objects using shadow copiesSafe mode; checking recently added Understanding and Managing Folder Checking whether the application runs inprograms Redirection and User Profiles including Safe mode; checking recently addedUsing PSR Local, Remote and Mandatory profiles. programsset preferred wireless networks; Configure User Account Properties in Using PSRconfiguring network adapters Active Directory set preferred wireless networks;Identify and resolve wireless connectivity Configure application compatibility configuring network adaptersissues Configure application restrictions Identify and resolve wireless connectivityConfiguring location-aware printing Identify cause of and resolve software issuesHardware and printerfailure; failure issues Configuring location-aware printingServer, driver and network issues; Identify and resolve software Hardware and printerfailure;configuring providers; configuration issues Server, driver and network issues; managing add-ons; Configure file and folder access configuring providers;controlling InPrivate mode; Identifying and resolving encryption managing add-ons;certificates for secure Web sites issues controlling InPrivate mode;Adding trusted sites; Configure shared resources and certificates for secure Web sitesadvanced settings; Homegroup settings Adding trusted sites;installing plug-ins; Configuring offline file policies; advanced settings;identifying group policy restrictions; transparent caching installing plug-ins;certificates Configuring data collector sets; identifying group policy restrictions;Analyzing services; generating a system diagnostics report certificatesanalyzing programs; Analyzing system and application logs; Analyzing services;analyzing processes; analyzing started services analyzing programs;analyzing browser helper add-ons; Configuring system restore points; analyzing processes;user account control restoring system settings; analyzing browser helper add-ons;How to use new security features like Smart last known good configuration; user account control Screen Filtering complete restore. How to use new security features likeManage Internet Explorer Add-ons Configuring file restore points; Smart Screen FilteringConfigure Notification and Logging; restoring previous versions of files and Manage Internet Explorer Add-ons


Network Security Tools; folders; Configure Notification and Logging;Identify and Resolve Firewall Issues restoring damaged or deleted files by Network Security Tools;configuring Windows Update policies; using shadow copies Identify and Resolve Firewall Issuesreviewing update history; Checking whether the application runs in configuring Windows Update policies;checking for new updates; Safe mode; checking recently added reviewing update history;rolling back updates. programs checking for new updates;Identifying software update level; Using PSR rolling back updates.checking whether client is receiving regularly set preferred wireless networks; Identifying software update level;scheduled updates; configuring network adapters checking whether client is receivingidentifying incompatibility of update with Identify and resolve wireless connectivity regularly scheduled updates;other applications issues identifying incompatibility of update with

Configuring location-aware printing other applicationsHardware and printerfailure;Server, driver and network issues; configuring providers; linemanaging add-ons; Deploying Windows 7 using imagescontrolling InPrivate mode; Windows 7 licensing issuescertificates for secure Web sites Create and booting from a VHD disk inAdding trusted sites; Windows 7advanced settings; Understand the impact of Driver Updatesinstalling plug-ins; Understand the Windows 7 Boot processidentifying group policy restrictions; Configure Branch Cachecertificates Configure VPN settingsAnalyzing services; Identify and resolve network connectivityanalyzing programs; issuesanalyzing processes; Identify and resolve names resolutionanalyzing browser helper add-ons; issuesuser account control Identify and resolve logon issuesHow to use new security features like Administering Local and Group policySmart Screen Filtering objectsManage Internet Explorer Add-ons Understanding and Managing FolderConfigure Notification and Logging; Redirection and User Profiles includingNetwork Security Tools; Local, Remote and Mandatory profiles.Identify and Resolve Firewall Issues Configure User Account Properties inconfiguring Windows Update policies; Active Directory reviewing update history; Configure application compatibilitychecking for new updates; Configure application restrictionsrolling back updates. Identify cause of and resolve softwareIdentifying software update level; failure issueschecking whether client is receiving Identify and resolve software configurationregularly scheduled updates; issuesidentifying incompatibility of update with Configure file and folder accessother applications Identifying and resolving encryption issues

Configure shared resources andHomegroup settings

line Configuring offline file policies; transparentDeploying Windows 7 using images cachingWindows 7 licensing issues Configuring data collector sets; generatingCreate and booting from a VHD disk in a system diagnostics reportWindows 7 Analyzing system and application logs;Understand the impact of Driver Updates analyzing started servicesUnderstand the Windows 7 Boot process Configuring system restore points;Configure Branch Cache restoring system settings;Configure VPN settings last known good configuration;Identify and resolve network connectivity complete restore.issues Configuring file restore points;Identify and resolve names resolution restoring previous versions of files andissues folders;Identify and resolve logon issues restoring damaged or deleted files byAdministering Local and Group policy using shadow copiesobjects Checking whether the application runs inUnderstanding and Managing Folder Safe mode; checking recently addedRedirection and User Profiles including programsLocal, Remote and Mandatory profiles. Using PSRConfigure User Account Properties in set preferred wireless networks;Active Directory configuring network adapters


Configure application compatibility Identify and resolve wireless connectivityConfigure application restrictions issuesIdentify cause of and resolve software Configuring location-aware printingfailure issues Hardware and printerfailure;Identify and resolve software Server, driver and network issues; configuration issues configuring providers;Configure file and folder access managing add-ons;Identifying and resolving encryption controlling InPrivate mode;issues certificates for secure Web sitesConfigure shared resources and Adding trusted sites;Homegroup settings advanced settings;Configuring offline file policies; installing plug-ins;transparent caching identifying group policy restrictions;Configuring data collector sets; certificatesgenerating a system diagnostics report Analyzing services;Analyzing system and application logs; analyzing programs;analyzing started services analyzing processes;Configuring system restore points; analyzing browser helper add-ons;restoring system settings; user account control last known good configuration; How to use new security features likecomplete restore. Smart Screen FilteringConfiguring file restore points; Manage Internet Explorer Add-ons restoring previous versions of files and Configure Notification and Logging;folders; Network Security Tools;restoring damaged or deleted files by Identify and Resolve Firewall Issuesusing shadow copies configuring Windows Update policies;Checking whether the application runs in reviewing update history;Safe mode; checking recently added checking for new updates;programs rolling back updates.Using PSR Identifying software update level;set preferred wireless networks; checking whether client is receivingconfiguring network adapters regularly scheduled updates;Identify and resolve wireless connectivity identifying incompatibility of update withissues other applicationsConfiguring location-aware printingHardware and printerfailure;Server, driver and network issues; lineconfiguring providers; Deploying Windows 7 using imagesmanaging add-ons; Windows 7 licensing issuescontrolling InPrivate mode; Create and booting from a VHD disk incertificates for secure Web sites Windows 7Adding trusted sites; Understand the impact of Driver Updatesadvanced settings; Understand the Windows 7 Boot processinstalling plug-ins; Configure Branch Cacheidentifying group policy restrictions; Configure VPN settingscertificates Identify and resolve network connectivityAnalyzing services; issuesanalyzing programs; Identify and resolve names resolutionanalyzing processes; issuesanalyzing browser helper add-ons; Identify and resolve logon issuesuser account control Administering Local and Group policyHow to use new security features like objectsSmart Screen Filtering Understanding and Managing FolderManage Internet Explorer Add-ons Redirection and User Profiles includingConfigure Notification and Logging; Local, Remote and Mandatory profiles.Network Security Tools; Configure User Account Properties inIdentify and Resolve Firewall Issues Active Directory configuring Windows Update policies; Configure application compatibilityreviewing update history; Configure application restrictionschecking for new updates; Identify cause of and resolve softwarerolling back updates. failure issuesIdentifying software update level; Identify and resolve software configurationchecking whether client is receiving issuesregularly scheduled updates; Configure file and folder accessidentifying incompatibility of update with Identifying and resolving encryption issuesother applications Configure shared resources and


Homegroup settingsConfiguring offline file policies; transparentcachingConfiguring data collector sets; generatinga system diagnostics reportAnalyzing system and application logs;analyzing started servicesConfiguring system restore points;restoring system settings;last known good configuration;complete restore.Configuring file restore points;restoring previous versions of files andfolders;restoring damaged or deleted files byusing shadow copiesChecking whether the application runs inSafe mode; checking recently addedprogramsUsing PSRset preferred wireless networks;configuring network adaptersIdentify and resolve wireless connectivityissuesConfiguring location-aware printingHardware and printerfailure;Server, driver and network issues; configuring providers;managing add-ons;controlling InPrivate mode;certificates for secure Web sitesAdding trusted sites;advanced settings;installing plug-ins;identifying group policy restrictions;certificatesAnalyzing services;analyzing programs;analyzing processes;analyzing browser helper add-ons;user account control How to use new security features likeSmart Screen FilteringManage Internet Explorer Add-ons Configure Notification and Logging;Network Security Tools;Identify and Resolve Firewall Issuesconfiguring Windows Update policies;reviewing update history;checking for new updates;rolling back updates.Identifying software update level;checking whether client is receivingregularly scheduled updates;identifying incompatibility of update withother applications

lineDeploying Windows 7 using imagesWindows 7 licensing issuesCreate and booting from a VHD disk inWindows 7Understand the impact of Driver UpdatesUnderstand the Windows 7 Boot processConfigure Branch Cache


Configure VPN settingsIdentify and resolve network connectivityissuesIdentify and resolve names resolutionissuesIdentify and resolve logon issuesAdministering Local and Group policyobjectsUnderstanding and Managing FolderRedirection and User Profiles includingLocal, Remote and Mandatory profiles.Configure User Account Properties inActive Directory Configure application compatibilityConfigure application restrictionsIdentify cause of and resolve softwarefailure issuesIdentify and resolve software configurationissuesConfigure file and folder accessIdentifying and resolving encryption issuesConfigure shared resources andHomegroup settingsConfiguring offline file policies; transparentcachingConfiguring data collector sets; generatinga system diagnostics reportAnalyzing system and application logs;analyzing started servicesConfiguring system restore points;restoring system settings;last known good configuration;complete restore.Configuring file restore points;restoring previous versions of files andfolders;restoring damaged or deleted files byusing shadow copiesChecking whether the application runs inSafe mode; checking recently addedprogramsUsing PSRset preferred wireless networks;configuring network adaptersIdentify and resolve wireless connectivityissuesConfiguring location-aware printingHardware and printerfailure;Server, driver and network issues; configuring providers;managing add-ons;controlling InPrivate mode;certificates for secure Web sitesAdding trusted sites;advanced settings;installing plug-ins;identifying group policy restrictions;certificatesAnalyzing services;analyzing programs;analyzing processes;analyzing browser helper add-ons;user account control How to use new security features likeSmart Screen FilteringManage Internet Explorer Add-ons


Configure Notification and Logging;Network Security Tools;Identify and Resolve Firewall Issuesconfiguring Windows Update policies;reviewing update history;checking for new updates;rolling back updates.Identifying software update level;checking whether client is receivingregularly scheduled updates;identifying incompatibility of update withother applications

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