window cleaning and high dusting services request for ... · commercial window/glass cleaning...

Window Cleaning and High Dusting Services

Request for Proposal (RFP)

Pre-Offer Conference

December 21, 2017

Window Cleaning & High Dusting Services RFP

WELCOME

Ivy Silva - Procurement Officer

Aviation Department

Carmen Hauer - Terminal Services Manager

Phoenix Convention Center (PCC)

Mario Casillas - Event Services Manager


NO CONTACT PROVISIONSection 43-34 & 43-36 of the City Code

OFFEROR THAT VIOLATE THIS POLICY

WILL BE DISQUALIFIED

TRANSPARENCY POLICY IS IN EFFECT

(Submittal Section – page 85-88)

SOFFEROR THAT VIOLATE THIS POLICY

WILL BE DISQUALIFIED


QUESTIONS & ANSWERS (Q&A)

Only WRITTEN questions will be accepted

• Some answers will be available today

• ALL answers via addendum will published on web

https://www.phoenix.gov/solicitations/1350

NOTE: Responses to written answers

supersede verbal answers


Q&A DEADLINES

Submit questions by January 5, 2018

- Due: 11:00 a.m. local Phoenix time

- Email: [email protected]

Answers available by January 12, 2018 on

https://www.phoenix.gov/solicitations/1350


OFFOR SUBMITTAL DEADLINE

Tuesday

January 23, 2018

@11:00 a.m. (local Phoenix time)

Late offer will be DISQUALIFIED


OFFOR SUBMITTAL LOCATION

Aviation Department Office Building2485 East Buckeye Road, Phoenix, AZ 85034



EVALUATION CRITERIA

Contractor Qualifications and Experience 0-300 points

Staff Qualifications and Experience 0-250 points

Method of Approach 0-250 points

Cost 0-200 points

Total Available Points 0-1000 points


CONTRACT TERM

- Three (3) years

(on or about June 1, 2018)

PLUS

- 2 one-year renewal option*

* Exercised at sole discretion of the City


OFFEROR MINIMUM QUALIFICATIONS

Experience - Offeror / Company

Minimum of 5 continuous years of experience

immediately preceding submission of its offer

References:

“Years in Business”

“Customer Reference List”

Minimum of 3 prior and continuous years in the

last 5 years and satisfactory References

Commercial window/glass cleaning management

services – at least 1 facility utilizing 50’ lift or larger to

provide interior cleaning


OFFEROR MINIMUM QUALIFICATIONScont.

Experience - Onsite Manager(Phoenix Convention Center & Aviation Department)

Minimum of 3 continuous years of experience within

the last 5 years -

leading workgroup in a 24/7 facility under strict time constraints

to accomplish work.

Supervising the use or have utilized 50’ or larger lift and/or

scaffolding in completing the required services.

Resume - 3 pages + References x 3


REQUIREMENT

Statement of Bonding AbilityParagraph 23 - Section I (Solicitation Instruction)

A letter from a bonding or insurance company

stating the Offeror can:

1) qualify and

2) procure the performance bond required in the

solicitation*

*Offer received without the required

statement of ability to secure a performance bond

may be considered non-responsive.


REQUIREMENT

Performance BondParagraph 24 - Section I (Solicitation Instruction)

$30,000

Required immediately after notice of award

Acceptable forms of a Performance Bond

Bond

Cashier Check

Certified Check

Money Order or

Certificate of Deposit (CD) by local

Phoenix bank


REQUIREMENT

Security Procedure (Badging)Paragraph 40 – 44, Section III paragraphs 17- 19

Aviation Department



REQUIREMENT

Insurance

Commercial General Liability

• General Aggregate: $5.0 million

Automobile Liability

• Combined Single Limit: $5.0 million


OVERVIEW - SCOPE OF SERVICES

Window Cleaning & High Dusting Services Interior and Exterior window / glass cleaning services

Up to 85 feet of buildings

Participating Departments Aviation Department


One contract You are required to provide pricing to locations for

both participating departments



Cleaning Frequency & Locations1. Frequency: 4 times / year (subject to change)

2. Locations (Exhibit A) Aviation Department Office Building

Terminals 2

Terminal 3 & 4 (including sky train stations)

44th Street Sky Train Station

Rental Car Center (RCC)

Bus Maintenance Facility (BMF)

Facility & Services Complex

Operations Center

Executive Terminal

500 S. 24th Street Building

Fire Station 19

Command Center

Aviation Department


Exhibit A –

Aviation Dept.

(example)



Cleaning Frequency & Locations1. Frequency: 2 times / year (subject to change)

2. Locations (Exhibit A) Phoenix Convention Center

• West Building

• North Building

• South Building

Symphony Hall

Herberger Theater

Oprpheum Theater



Exhibit A – PCC

(example)


SCOPE OF WORK

Carmen Hauer Terminal Services Manager (Aviation Dept)

Mario CaillasEvent Services Manager (PCC)


DELIVERY OF OFFER

1 original signed offer

4 hard copies

1 e-copy (native format) on CD-ROM or USB drive


OFFER FORMAT

Compile Your Offer:

• Tab 1 - Table of Contents with page numbers

• Tab 2 - General Information

a. Statement of Bonding Ability (paragraph 23 of Section I)

• Tab 3 - Qualifications / Experience – Offeror / Company

a. Executive Summary (5 pages) to demonstrate that that it meets the

minimum qualification and have substantial experience in completing

the work stated in the RFP.

b. Additional required information (see page 66)

c. References

• Tab 4 - Qualifications / Experience – Onsite Manager

a. Executive Summary (2 pages) to explain how the proposed onsite

manager meets the minimum qualification.

b. Resume (not to exceed 3 pages)

c. References x 3


OFFER FORMAT cont.

Compile Your Offer:

• Tab 5 - Method of Approach

Executive Summary (15 pages) to address:

a. Cleaning schedule preparation with least impact to operation

b. Communication plan to ensure City and Department

Representatives are informed of any issue

c. Walk-through inspection process after each service

d. Quality assurance plan

e. Equipment or method to be utilized for each service location

f. Safety plan for employees and public

• Tab 6 - References

• Tab 7 - Pricing

• Tab 8 - Submittal Section

• Tab 9 - Signed Addenda (if applicable)


QUESTIONS & ANSWERS

THANK YOU FOR ATTENDING!

Window Cleaning & High Dusting Services Pre-Offer Conference

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