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Wilson Learning Capability Presentation Wilson Learning GCC Stephan Melchior

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Page 1: Wilson Learning Middle East

Wilson Learning Capability Presentation

Wilson Learning GCC

Stephan Melchior

Page 2: Wilson Learning Middle East

© 2007 Wilson Learning Worldwide Inc. 2

Introduction

Purpose:

To Overview Wilson Learning Capabilities

Process: Review our Leadership, Teams, Sales, Customer Service and Individual Effectiveness offerings

Payoff: You will have an idea of how Wilson Learning can develop the people of the GCC and create an exciting future for all of us.

Page 3: Wilson Learning Middle East

© 2007 Wilson Learning Worldwide Inc. 3

Business Context

In today’s business environment, one of the major challenges facing

organizations is how to execute strategy through people.

Page 4: Wilson Learning Middle East

© 2007 Wilson Learning Worldwide Inc. 4

Wilson Learning Worldwide

We provide

Human Performance Improvement solutions

that help individuals and organizations execute their

business strategy.

Page 5: Wilson Learning Middle East

© 2007 Wilson Learning Worldwide Inc. 5

We believe…

Organizations can only be fully successful through the performance of their people…

The ability of each individual in your organization to succeed in their work is central to the organization’s performance as a whole…

People can only be fully successful if performance is accompanied by fulfillment (satisfaction, meaning, value)…

Our integrated approach aligns individual learning with your strategy and work processes to create sustainable business results!

Page 6: Wilson Learning Middle East

© 2007 Wilson Learning Worldwide Inc. 6

How we help our customers…

Our Human Performance Improvement Approach

Challenging People to Think, Engage and Perform

Global Implementation Capability

Our Local Capabilities

Proven Intellectual Property

Learning methodology

Dedicated Talent – Facilitators, Consultants, Salespeople, Business Development,

Client Support…

Page 7: Wilson Learning Middle East

© 2007 Wilson Learning Worldwide Inc. 7

About Wilson Learning

Over 40 year of experience

$100+ million in sales worldwide

Operations in over 40 countries

Research-based field tested processes that work

Selected programs and measurements culturally adapted and translated into more than 25 languages or dialects

Nearly 300 employees worldwide - diverse team of I/O psychologists, instructional designers and consulting / training professionals

Page 8: Wilson Learning Middle East

© 2007 Wilson Learning Worldwide Inc. 8

Global Implementation Capability

More than 40 countries

More than 25 languages

More than 800 customers from Fortune 500 and Global 2000

Network of 1,000 certified WLW facilitators able deliver globally

Not just where we are. It’s who we are…

Page 9: Wilson Learning Middle East

© 2007 Wilson Learning Worldwide Inc. 9

NORTH AMERICA

MinneapolisOrlandoAtlantaChicagoDallasDetroitLos AngelesNew YorkSan FranciscoToronto LATIN

AMERICA

BogotáBuenos AiresLimaMexico CitySan JuanSao Paulo

EMEA

Dubai

AthensBrusselsCopenhagenDublinHelsinkiIstanbulJohannesburgLondonLublin, PolandLund, SwedenMadridMilanMoscowParisStuttgart

APAC

BangkokKuala LumpurSeoulSingaporeSydneyManila

JAPAN

TokyoFukuokaNagoyaOsaka

Worldwide Operations

CHINA

BeijingHong KongShanghai

Page 10: Wilson Learning Middle East

© 2007 Wilson Learning Worldwide Inc. 10

Wilson Learning GCC

Dubai: team of 4 consultants from various industry backgrounds

Abu Dhabi: 1 consultant with 20 years Wilson Learning experience

Kuwait: team of 2 Wilson Learning consultants

Saudi Arabia: 1 consultant (Saudi-Arabian), with long-year experience in Saudi Aramco

Bahrain, Qatar: currently covered through Dubai

Page 11: Wilson Learning Middle East

© 2007 Wilson Learning Worldwide Inc. 11

Our HPI Approach

Page 12: Wilson Learning Middle East

© 2007 Wilson Learning Worldwide Inc. 12

Our Areas of Focus

Leadership Effectiveness

Developing Leaders with Character and Skill

Sales Effectiveness and Customer Engagement

Challenging Salespeople to understand their customers better than the competition

Individual Effectiveness

Energizing people to be successful and fulfilled

Page 13: Wilson Learning Middle East

© 2007 Wilson Learning Worldwide Inc. 13

Impact Evaluation

We can demonstrate the effectiveness & results– Support short and long-term success of the customer’s solution– Gain support and participation among key stakeholders

Impact Evaluation measures the effect that newly learned skills or knowledge have on a person’s ability to achieve a desired business result or goal

Our process was certified by an independent standards organization as being complete, systematic, and fair– Wilson Learning is one of

the only companies certified.