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MIDLANDS STATE UNIVERSITY FACULTY OF COMMERCE DEPARTMENT OF ECONOMICS WILLINGNESS TO PAY FOR PUBLIC HEALTHCARE UTILISATION: CASE OF GWERU URBAN BY MITCHELL K. NAME R114100J SUPERVISED BY MR. NDLOVU MAY 2015

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Page 1: WILLINGNESS TO PAY FOR PUBLIC HEALTHCARE UTILISATION

MIDLANDS STATE UNIVERSITY

FACULTY OF COMMERCE

DEPARTMENT OF ECONOMICS

WILLINGNESS TO PAY FOR PUBLIC HEALTHCARE UTILISATION: CASE OF GWERU URBAN

BY

MITCHELL K. NAME

R114100J

SUPERVISED BY MR. NDLOVU

MAY 2015

THIS DISSERTATION IS SUBMITTED TO THE DEPARTMENT OFECONOMICS IN PARTIAL FULFILLMENT OF THE REQUIREMENTS OF THE BACHELOR OF

COMMERCE HONOURS DEGREEIN ECONOMICS

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DECLARATION FORM

I, Mitchell Kuziwakwashe Name, do hereby declare that this research report presents my

own work and has not been copied or lifted from any source without the acknowledgement of

the source.

Signed……………………………………………….. Date………/………/……..

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SUPERVISORS APPROVAL FORM

The undersigned certifies that they have supervised the student’s (Name Mitchell

Kuziwakwashe) dissertation entitled “Willingness to Pay for Public Healthcare Utilisation"

submitted in partial fulfilment of the requirements of the Bachelor of Commerce Honours

Degree in Economics (Midlands State University).

Supervisor’s Signature

Chapter 1 ……………………………….

Chapter 2 ……………………………….

Chapter 3 ……………………………….

Chapter 4 ……………………………….

Chapter 5 ……………………………….

Date ……………………………….

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APPROVAL FORM

The undersigned certify that they have supervised, read and recommend to Midlands State

University for acceptance a research project entitled:

WILLINGNESS TO PAY FOR PUBLIC HEALTHCARE UTILISAION IN ZIMBAMBWE:

CASE OF GWERU

Submitted by Name Mitchell Kuziwakwashe in partial fulfilment of the requirements of the

Bachelor of Commerce Honours Degree in Economics.

Signature of Student……….……………………… Date……/………/………….

Signature of Supervisor….……………………….. Date……/………/……........

Signature of Chairperson………………………….. Date……/………/………….

Signature of Examiner……………………………… Date……/……../…………..

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DEDICATIONS

I dedicate this to my lovely mother and sister whom I hope are proud of what I have

managed to achieve, you guys have been there for me through thick and thin and deserve

only the best from me and to God Almighty without whom nothing is possible.

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ACKNOWLEDGEMENTS

I’m very grateful to my supervisor Mr Ndlovu for his dazzling guidance and support during

the course of this research. I would also want to express my gratitude to the entire Economics

Department staff at Midlands State University for their contributions to the success of this

research. I also wish to thank my classmates for their academic support and the light

moments shared, which made the time spent valuable. This research would not have been a

success without the help from the Gweru citizens who took their time to accommodate me

and respond to my questionnaires.

To Jenifer and my great friends Rutendo, Belinda, Nyasha, Petty, Sandra, Tapiwa,Valerie,

Ashely, Chiedza, Tafadzwa, Lisa, and Rumbidzai you guys are the finest. Last but not least,

to my wonderful family; Ms Name, Mr and Mrs Mvundura, Mr and Mrs.P Name,

Annebolyne, Nigel, Kelly, Kelvin, Strive, Nigel, Tapiwa and everyone else; without you my

aspiration would have never come to pass. Thank you very much.

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ABSTRACT

Good health status should be part of everyone’s wellbeing and is an important component of

economic and social development. Public healthcare utilisation trends have been declining

and therefore this research paper seeks to explore the factors that affect willingness to pay

for public healthcare utilisation in Gweru Urban. The research thus analysed the effects of

age, gender, household income, level of education, proximity and severity of illness on

willingness to pay for public healthcare utilisation. The research used primary data to

estimate an OLS regression model. Regression results obtained showed that proximity,

severity and household income are important factors that influence the decision by

individuals on what amount they are willing to pay to access public healthcare in Gweru

Urban. Results of this study were consistent with other studies done in other countries. The

research suggested policies aimed at increasing awareness on importance of seeking

healthcare time and provision of public healthcare services at the shortest distance possible

through building of mobile clinics in every suburb. This study cannot be generalised to other

districts and provinces in Zimbabwe therefore the same research should be done in other

districts and provinces in Zimbabwe so as to generalise the results for the whole nation.

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TABLE OF CONTENTS

DECLARATION FORM.........................................................................................................i

SUPERVISORS APPROVAL FORM...................................................................................ii

APPROVAL FORM...............................................................................................................iii

DEDICATIONS......................................................................................................................iv

ACKNOWLEDGEMENTS.....................................................................................................v

ABSTRACT.............................................................................................................................vi

LIST OF TABLES...................................................................................................................x

LIST OF ACRONYMS.........................................................................................................xii

CHAPTER ONE.........................................................................................................................1

INTRODUCTION......................................................................................................................1

1.0 Introduction....................................................................................................................1

1.1 Background to the Study................................................................................................2

1.2 Problem Statement.........................................................................................................6

1.3 Objectives........................................................................................................................6

1.4 Significance of the Study................................................................................................7

1.5 Research Hypothesis......................................................................................................7

1.6 Organisation of the Study...............................................................................................7

CHAPTER TWO........................................................................................................................8

LITERATURE REVIEW............................................................................................................8

2.0 Introduction....................................................................................................................8

2.1 Theoretical Literature ...................................................................................................8

2.2 Empirical Literature ....................................................................................................11

2.3 Conclusion.....................................................................................................................13

CHAPTER THREE..................................................................................................................14

METHODOLOGY....................................................................................................................14

3.0 Introduction..................................................................................................................14

3.1 Model Specification.......................................................................................................14

3.2 Variable Justification....................................................................................................15

3.2.1 Age of respondent (A) and Age of respondent squared (A2)..........................................15

3.2.2 Gender of respondent (G).................................................................................................15

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3.3 Diagnostic Tests............................................................................................................17

3.3.1 Multicollinearity................................................................................................................17

3.3.2 Heteroskedasticity............................................................................................................18

3. 4 Data Types and Sources..............................................................................................18

3.5 Conclusion.....................................................................................................................19

RESULTS INTERPRETATION...............................................................................................20

4.0 Introduction..................................................................................................................20

4.1 Diagnostic Tests – Results..............................................................................................20

4.1.1 Multicollinearity................................................................................................................20

4.1.2 Heteroskedasticity............................................................................................................21

4.2 Regression Results........................................................................................................22

4.3 Interpretation of Results..............................................................................................23

4.4 Conclusion.....................................................................................................................26

CHAPTER 5.............................................................................................................................27

CONCLUSION AND POLICY RECOMMENDATIONS...........................................................27

5.0 Introduction..................................................................................................................27

5.1 Summary........................................................................................................................27

5.2 Policy Recommendations.............................................................................................28

5.3 Areas for Further Research..........................................................................................28

5. 4 Limitations of the Study..............................................................................................29

5.5 Conclusion.....................................................................................................................29

REFERENCES..........................................................................................................................30

APPENDICES........................................................................................................................34

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LIST OF APPPENDICES

APPENDIX Page

Appendix A: Questionnaire 34

Appendix B: Data Set 35

Appendix C: Correlation Matrix 42

Appendix D: Test for Heteroskedasticity 42

Appendix E: Descriptive Statistics 43

Appendix F: OLS Regression Results 43

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LIST OF TABLES

TABLE Page

Table 1.1: Changes in private hospital consultation fees 4

Table 1.2: Average consultation fees for public healthcare facilities 4

Table 4.1: Correlation Matrix 20

Table 4.2: Breusch-Pagan / Cook-Weisberg test for heteroscedasticity 21

Table 4.3: Descriptive Statistics 22

Table 4.4: Summary of the OLS regression results 23

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LIST OF FIGURES

FIGURE Page

Fig 1.1: National OPD and impatient admissions 3

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LIST OF ACRONYMS

CLRM Classical Linear Regression Model

ICLS International Conference of Labour Statisticians

MDG Millennium Development Goal

NHS National Health Survey

OLS Ordinary Least Squares

UNAIDS United Nations programme for HIV/AIDS

WTP Willingness to Pay

ZIMSTAT Zimbabwe National Statistics Agency

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CHAPTER ONE

INTRODUCTION

1.0 Introduction

Good health is an essential part of people’s well-being and a key factor of economic and

social development (Kaija and Okwi, 2004). Zimbabwe’s health care quality has been

declining in line with political instability and economic decline. According to Muza 2011,

some state and public health services have been closed down due to shortages of drugs and

crucial medical equipment. PULSE a Cimas publication 2014, asserts that the country also

suffers severe threats in public health as medical tourism has become a common practice in

Zimbabwe.

The prevention, treatment and management of illness and the safeguarding of mental and

physical well-being through the service offered by the medical and allied health professions

is known as medical care (McGraw-Hill, 2002). The Business Dictionary (2003) defines

healthcare as the act of taking defensive or necessary medical care procedures to improve a

person’s well-being. According to McGraw-Hill, (2002) utilisation is the extent to which a

given group of people uses a particular service or the extent to which the members of a

covered group use a certain program. Health care utilisation is therefore the usage of medical

services that improves people’s well-being. Medical tourism is defined as the rapidly-

growing practice of travelling across international borders to obtain healthcare services (Pulse

Magazine, 2014). It is also referred to the practice of healthcare providers travelling

internationally to deliver healthcare. Due to the challenges that the public health sector has

been facing and the rise in private health care fees the researcher sought to determine factors

that influence people’s/households’ Willingness to Pay (WTP) for public healthcare

utilisation. The research seeks to reveal to what extend do these factors affect households’

willingness to pay for public healthcare utilisation.

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1.1 Background to the Study

The Millennium Development (MDGs) have identified more access and utilisation of

healthcare services as an integral part of the strategies for poverty reduction (Mugilwa, 2005).

One of the objectives of Zimbabwe’s health system is to attain higher utilisation of healthcare

services especially by the vulnerable segments of the population (Ministry of Finance, 2010).

Although substantial improvement has been made in expanding healthcare services in Sub-

Saharan Africa in recent years, the consumption of healthcare services in the region has

remained low predominantly in rural areas (Kevany et al., 2011).

Pulse Magazine (2014), identified medical tourism as one of the major problems that

Zimbabwe is facing. Factors that have led to the increasing recognition of medical travel for

most Zimbabweans are high cost of healthcare services, long wait ques for certain

procedures, shortages of specialist doctors locally, distress of waiting for specialists from

outside the country and improvements in both technology and standards of care in other

countries.

The 2000- 2008 economic crisis period saw a severe underutilisation of healthcare facilities

due to shortages of drugs and health care professionals in the country in both private and

public health (National Health Survey, 2011). According to the National Health Survey

(NHS), (2011), the fall in use of healthcare services has been indicated by lessening in

outpatient and inpatient admissions at health facilities. Year after year healthcare services

utilisation has continued to be part of government’s goals and money has been allocated to it

but somehow there has not been much of an improvement. The National Health Statistics,

(2013) indicated a decline in healthcare service utilisation during the period despite higher

prevalence of diseases. This decline is as a result of medical tourism, unavailability of

medication in public health centres and high cost of private health services. Fig 1.1

summarises the trends of total national utilisation of health care services from 2001 to 2013

on a yearly bases.

Fig 1.1 shows that there was a general decline in the trend but 2004, 2007, 2009 and 2010

show some increase. In 2009 and 2010 this may have been due to availability of money and

better standards of living. It can be noted that healthcare consumption was high in 2001; this

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is shown by high number of cases of outpatient and inpatient admissions. From 2002 to 2008

admissions have been continuously decreasing. In 2009 after the introduction of the multi-

currency system the cases of outpatient and inpatient admissions increased showing a better

healthcare utilisation compared to 2008. Healthcare utilisation continued to get better in 2010

though it started to decrease in 2011 and continued in the decreasing trend in 2012 and 2013.

Pulse magazine (2014) asserted that this was due to medical tourism. Lower cases of

outpatient and inpatient admissions to a larger extent reflected inadequate provision of

healthcare services and barriers to accessibility of health care services.

1 2 3 4 5 6 7 8 9 10 11 12 130

2000000

4000000

6000000

8000000

10000000

12000000

14000000

years (2001 - 2013)

num

ber o

f cas

es

Fig 1.1: Zimbabwe Outpatient (OPD) attendance and Inpatients admissions, 2001-2013

Source: Ministry of Health and Child Welfare (2014) - National Health Statistics

With an unemployment rate (after subtracting both formal and informal employment) of

10.7% in Zimbabwe (ICLS 2014) private health care services consultation fees were

increased and this happened without a corresponding increase in people’s income. According

to Mathuthu (2014), in May 2014 health services became very expensive as some

consultation fees were increased by 100%. This was because they wanted to make a

significance difference in public and private sector as private health care is meant for few

people and it should not be crowded. General practitioners can now charge $30 for

consultations, up from the previous $15, while physicians and paediatricians can charge $70.

At public hospitals, patients only pay $10 for a consultation as shown in Table 1.1. Although

a global report by UNAIDS noted that Zimbabwe managed to reduce the number of new HIV

infections by 34 percent between 2005 and 2013, the country still accounted for 3 percent of

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new HIV infections worldwide which is still high. Below is a table that summarise changes

that were done in consultation fees.

Table 1.1: Changes in Consultation Fee 2014

BEFORE AFTER

Item Before May

2014

After May 2014

General practitioner consultation $15 $30

Consultation at a hospital $20 $40

Weekend and night doctors

consultation

$60 $70

General practioners room $20 $35

Source: @AllAfrica.com

Good health is a necessity and an increase in consultation fees made health services less

affordable. These changes made Zimbabwe medical care cost the highest in the region. It

matches that of Australia and France which are developed countries. Zimbabwe is a

developing country and its medical cost is as that of developed countries level. This was

another factor that has been causing medical tourism.

Table 1.2: Average consultation fees (US $) by facility level, 2010 - 2014

Facility Level Consultation Fee

Central Hospital $10

Provincial Hospital $6

District hospital $4

Mission hospital $3

Rural health centre/ clinic $1

Source: Ministry of Health and Child Welfare (2014)

The Cabinet allocated the health sector US$330 million (down from $407 million in 2013),

which amounted to 8 percent of the 2014 budget, while public hospitals were given $25

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million for operations even though, by January 2014, they owed various suppliers $33 million

(Mathuthu, 2014). Mathuthu, (2014) went on to say that as more people have been pushed

into joblessness or working in the informal economy, the country’s tax base has dwindled and

government is struggling to collect sufficient revenue to pay for public programmes and civil

servants’ salaries.

According to Mathuthu (2014) the Ministry was struggling to raise funds to pay health

workers. Services of health workers were crucial and the country is critical need their

services. According to Mathuthu (2014), essential drugs were in short supply at public

hospitals and clinics in urban and rural areas. Also the public health centres were operating

below 40 percent of their capacity due to government failure to buy drugs and fund other

operations. Rural facilities were slightly better but lacked 50 percent of needed medicines.

Public hospitals were said not to have fully recovered from the economic crisis that

Zimbabwe experienced before 2009, there is still a critical shortage of pharmacists, nurses

and doctors (Mathuthu, 2014).

Since 2000, Zimbabwe has been experiencing political unrest and economic downturn which

resulted in increase in emigration by the majority of human capital to neighbouring countries

and overseas in search of greener/better fortunes. According to Sunday Mail (2010)

Zimbabwe has lost more than one million of its skilled workers who occupied a wide range of

jobs in education and health sectors to overseas and nearby countries. Brain drain levels

remained high even after the development of the inclusive government in 2009 as evidenced

by United States AID and United Nations, which were reported to be on a massive drive to

recruit lecturers, teachers, doctors, engineers and nurses among other professionals from

Zimbabwe to Lesotho and other countries in the region to resuscitate their economies

(Sunday Mail, 2010).

According to Mambo (2014), doctors in public health facilities were on strike demanding

more money yet the country is facing a liquidity crunch and the government has been

struggling to pay civil servants. The strike went on for about seventeen days (Mathuthu,

2014). Most services that require doctors attention were on hold and patients had to look for

other services else were like private doctors or seek medical attention outside the country

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1.2 Problem Statement

Medical services should be easily accessible in cases where one needs medical attention.

Zimbabwe public health care services are facing challenges of underfunding, medical

tourism, doctors striking and brain drain. One of Zimbabwe’s national health development

objectives is to achieve high accessibility and utilisation of health care services targeting the

poor and vulnerable segments of the population (Ministry of Finance, 2010). The Millennium

Development Goals (MDGs) have also identified increasing utilisation of health care services

as one of the ways to eradicate poverty (Mugilwa, 2005). This is because good health status is

part of people’s well-being and an important component of economic and social advancement

(Kaija and Okwi, 2004). The Zimbabwean health sector has been experiencing a consistent

decline in outpatient and inpatient attendances and therefore this research seeks to find out

which particular factors affect household’s willingness to pay for healthcare utilisation

considering the problems that the health sector has been facing.

1.3 Objectives

The general objective of the study is to reveal the factors affecting willingness to pay for

healthcare utilisation in Zimbabwe using household data from Gweru urban in Midlands

region.

The specific objectives of the study are:

I. To explore factors that affect willingness to pay for public healthcare utilisation by

households.

II. To assess the extent to which these factors shape households willingness to pay for

public healthcare utilisation.

1.4 Significance of the Study

Many studies that concern healthcare use have been done in Gweru. Most of these studies

focused on demand for healthcare and factors that affect demand. Mwaiyana (2011) did a

study on determinants of healthcare choice providers in Zimbabwe case of Gweru. His study

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did not look at the value that people place on healthcare use and therefore this current study

aims to evaluate households’ value for healthcare use. This current research therefore seeks to

provide an insight on factors that affect households’ willingness to pay for healthcare

utilisation regardless of the healthcare choice provider in Gweru Urban. Muzundar and

Guruswany (2009) did a study on demand and willingness to pay for healthcare utilisation for

public healthcare services in India. They focused on a public healthcare use only. This

current research will focus on a community that has a variety of options of healthcare

services providers. Also this research seeks to find out if results of the studies done earlier in

India by Muzundar and Guruswany (2009) are consistent in a different geographical area.

The study is significant to the regulatory authorities, households and academia. To the

regulatory authorities, vital information may be generated to be used in policy planning and

implementation. In academia this study will generate vital information and also be used in

future studies.

1.5 Research Hypothesis

Willingness to pay for health care utilisation is not dependent on age, gender, educational

level, household income, severity and proximity.

1.6 Organisation of the Study

The next chapters are as follows: Chapter Two offers theoretical and empirical literature

review whereas Chapter Three shows the methodology used in this study. Chapter Four will

show results of the study and interpretations. The last chapter (Chapter Five) will give the

recommendations and the conclusion.

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CHAPTER TWO

LITERATURE REVIEW

2.0 Introduction

This chapter is going to give details on the literature that exist on healthcare utilisation. This

will be divided into two different categories which are theoretical and empirical review. The

theoretical literature review will elaborate on what theory says about this research whilst the

empirical will focus on studies done by others which relate to this research. There are various

theories that explain healthcare utilisation and these include Andersen’s behavioural,

Parson’s sick role, Mechanic’s general theory of help seeking and Suchman’s stages of illness

and medical care.

2.1 Theoretical Literature

The first theory that explains health care utilisation is that of Anderson which was first

developed in 1968. The model is called Andersen’s behavioural model of healthcare demand.

The model gives an overview of relevant social determinants for seeking healthcare services.

The theoretical framework describes the process of healthcare utilisation as a casual

interaction of three different levels which are societal, healthcare system (programme factors)

and individual determinants. The societal determinants include the current state of knowledge

as well as people’s attitude and beliefs about health and illness. According to Andersen

(1968), the healthcare system in turn allocates available resources to healthcare institutions

and forms the organisational framework to provide healthcare services. The model asserts

that there are particular factors that predispose people towards healthcare service utilisation.

These factors influence an individual’s level of willingness to pay for healthcare utilisation.

For example, the basic demographic characteristics such as age, sex and past illness may have

an influence on the individual’s or household’s willingness to pay for healthcare services.

The social structure factors such as education, household size, occupation and race are also

important predisposing factors. More so, beliefs, values and knowledge about health and

medical care services can affect a decision to seek healthcare services and amount one is

willing to pay for health services. One of the weaknesses of Andersen’s model is that it does

not directly consider distance as a factor which affects healthcare service use (Rajaram et al,

1999).

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Another theory of healthcare utilisation is the sick role as propounded by Parson in 1951.

According to this theory, when an individual is sick they adopt the role of being ill. This sick

role can be best explained in four main categories which are 1) the individual is not

responsible for their state of illness and is not expected to be able to heal without assistance;

2) the individual is excused from performing normal roles and tasks; 3) there is general

recognition that being sick is an undesirable state; and 4) to facilitate recovery, the individual

is expected to seek for medical assistance and to comply with medical treatment. Parson’s

theory assumes that households are more willing to pay for health care utilisation when the

sickness is severe. Parson’s sick role postulates a positive correlation between willingness to

pay and severity of the disease. Parson’s theory ignores other factors that affect household’s

willingness to pay for health care utilisation. Parsons’ theory attempted to identify typically

seen behaviour in individuals who are ill. However, the sick role failed to account for

variability in illness behaviour.

Mechanic (1978) came up with a theory that better explained healthcare utilisation which was

termed general theory of help seeking. The theory has ten decision points which determine

illness behaviour and this behaviour influences amount one is willing to pay for healthcare

utilisation. These decisions points are; 1) the salience of deviant signs and symptoms; 2) the

individual’s perception of symptom severity. Decision points one and two suggest that

severity of the illness determines individuals or household’s willingness to pay for healthcare

utilisation. 3) The disruption of the individual’s daily life as caused by the illness.4)

Frequency of symptoms and their persistence. 5) The individual’s tolerance of symptoms.

The way females and males respond to illness is different; males tolerate diseases more

compared to females. Man are stereotyped to be strong by the society and therefore most men

are likely less willing to pay for healthcare utilisation compared to females. 6) The

individual’s knowledge and cultural assumptions of the illness. 7) Denial of illness as a result

of basic needs; 8) whether or not response to the illness disrupts needs; 9) alternative

interpretations of symptom expression; and 10) treatment availability via location, economic

cost, psychological cost (stigma and humility), and treatment resources. The last point bases

on proximity to the healthcare facility. It assumes that those that stay close to a medical

centre they are more willing to pay for healthcare services. Beyond these ten points,

Mechanic’s theory allowed for illness response to be influenced by either the individual or a

person who makes decisions for the individual.

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Suchsman (1980) summarized the healthcare utilisation in five stages. He stated that stages of

illness and medical care indicates five stages of the individual’s decision process in

determining whether or not to utilize health care: 1) the individual’s symptom experience,

including pain, emotion and recognition of experience as symptomatic of illness. As an

individual gets familiar with certain symptoms they are like to be willing to pay more if the

symptom has resulted in severe sickness in the periods before. 2) The individual’s assumption

of a sick role. During this second stage, the individual also explores his or her lay referral

system for validation of the sick role and for exploration of treatment options. This is

generally affected by age, income and educational level. Suchman’s theory third stage is

medical care contact. During this stage the individual seeks a professional health care system.

The major factor here is distance to the nearest medical centre. People that stay close to the

medical centre are likely more willing to pay for health care utilisation. 4) The assumption of

a dependent-patient role via acceptance of professional health care treatment. It is possible for

this stage to be disrupted if the individual and the professional health care provider have

differing opinions of the illness. 5) The individual’s recovery from illness. The individual

recovers upon relinquishing their role as patient. However, if an illness is not curable, a

person may assume a chronically ill role.

Based on the healthcare utilisation theories age, income, proximity, gender, severity and

educational level are the factors that affect willingness to pay.

The Contingence Valuation Method (CVM) is an established research approach which uses

survey techniques to elicit consumers’ valuation of non-market goods including health

(Russel et al 1995). The health benefit has been widely evaluated based on the concept of

willingness to pay since it is consistent with the principle of welfare economic theory and

cost benefit analysis. According to the theory of welfare economics the benefit to an

individual of a service or an intervention is defined as the maximum amount that the

individual is willing to pay for such a service or intervention. Among the various methods

used for measuring willingness to pay, the contingence valuation method is a flexible

approach providing a conceptually correct and complete measure of willingness to pay since

individuals state how much they value the product in question. This is the reason why the

study adopts this approach. This method can be applied through interviews or asking people

the maximum they are willing to pay through distribution of questionnaire. In this current

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research the researcher will use an open ended questionnaire where one would answer the

question of the maximum amount they are willing to pay.

2.2 Empirical Literature

Bukola (2013) did a study on willingness to pay for community based healthcare utilisation

among rural and urban households in Osum state in Nigeria. A cross-sectional comparative

study was done among 450 urban and equal numbers of rural households in Osum State using

multistage sampling. After running the data in a logistic regression the findings of this

research showed that rural households 373 (82.8%) were more willing to pay for community

based health care usage than the urban households 232 (51.6%). Major factors identified that

contributed to willingness to pay in the households are level of education, income, distance to

the health centre, marital status, age and male gender. Women, the poor and the people with

low level of education were less willing to pay.

Huang et al (2011) did a study on willingness to pay for obesity prevention in Taiwan. This

study estimated consumers’ willingness to pay (WTP) and investigate factors that affect

participation in therapy to reduce weight or prevent obesity. A population of 5690 as targeted

and a sample of 578 was selected. A simple ordinary least squares regression analysis was

used to run the data obtained after distributing questionnaires in a proportional stratified

random sampling. The amount one is willing to pay to prevent obesity was dependent

variable. The results showed that the price charged for therapy was a key factor. Furthermore

education, income, gender and health conditions were found to be important and significant

determinants of level of willingness to pay for obesity prevention. The results of the profile

analysis suggest that obese females with high education, high income, who think that obesity

affects work achievement and who have tried to control their weight are the most likely to be

willing to pay the greatest amount for weight reduction therapy.

In Bangladesh, Howlader et al., (2000) analysed health care demand using the willingness to

pay approach. The use of the willingness to pay approach was motivated by the fact that there

was no market for the majority of health care services in Bangladesh. One of the specific

objectives of the study was to derive demand for health care function for three health care

types namely child immunisation, curative care for children and women’s health care in the

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context of rural Bangladesh. The study utilised primary data which was collected from a total

sample of 2210 households using a structured household questionnaire. Sampling was carried

out using cluster sampling. The study used a dichotomous dependent variable for measuring

demand for health care where willingness to pay for health care took value of one (1) whereas

zero (0) represented not willing to pay for health care. Among the explanatory variables

which were used included household income, duration of illness as a proxy for severity of

disease and education level of respondents. A logit model was employed to examine the

statistical significance of the factors. Household income and education of the household head

were statistically significant at 1% and 5%, respectively.

Linnosmaa and Rissanen (2006) did a related study on willingness to pay for online physician

services. Open ended questions were used to establish consumers’ willingness to pay.

Ordinary least squares regression was used and willingness to pay the dependent variable

represented by the amount one is willing to pay for online physician services. The results

obtained were that income, distance to the nearest physician and general interest in

information technology significantly explains willingness to pay for online physician

services. Healthier and younger individuals were also willing to pay more than less healthy

and older individuals, but these results were not statistically significant.

Frick et al (2000) carried out a study on household willingness to pay for azithromycin

treatment for trachoma control in the United Republic of Tanzania. 394 households in six

villages located in Tanzania were used for the survey. A random sample was used and it was

then followed by interviews. Data was gathered on risk factors for trachoma and ordered

probit regression analysis was used to test for statistically significant relationships. Findings

were that 38% of the responded households were not willing to pay anything for

azithromycin treatment although they were willing to participate in the treatment. A proxy for

cash availability was positively associated with household willingness to pay for future

treatment.

Measure of willingness to prepay was conducted using bidding game techniques on 471 rural

households in the centre region of Cameroon by Poinam et al (2000). Questionairres were

used and an ordered probit model was used. Results of the ordered probit model of

willingness to prepay suggested that some attributes such as the level of revenue, the gender,

the habit of frequenting the health service centre, the associative experience, the household

health status, the availability of the basic drugs at the health service centre and the regular or

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periodical attendance of the physician at the health service centre due to the health service

centres had a significant impact on the willingness to prepay value.

Muzundar and Guruswamy (2009) did a study on demand and willingness to pay for health

care utilisation in rural west Bengal of India. The researcher used simple ordinary least

squares regression analysis. Multi stage sampling was used by the researcher and contingence

valuation method to determine one’s willingness to pay for public healthcare service. An

OLS regression was done with age, education, occupation and economic level as some of its

independent variables. The maximum amount which the respondents were willing to pay was

the dependent variable. Willingness to pay varied considerably depending on the economic

status of households. Severity had a positive relationship with willingness to pay for

healthcare use whilst education, occupation and healthcare provider had a negative sign with

willingness to pay for healthcare use. The results indicated that education was insignificant

whilst age, household income and healthcare provider were significant

2.3 Conclusion

From empirical literature discussed, there is evidence to suggest that willingness to pay for

healthcare utilisation, especially in urban contexts is influenced by socio demographic,

economic and institutional factors. These factors include age, gender, education, household

income, severity of illness, proximity to the nearest medical centre distance among others.

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CHAPTER THREE

METHODOLOGY

3.0 Introduction

This chapter explains the methodology to be used in the research. It will specify the sources

and data type to be collected that is secondary or primary data which will be used to regress

the model. Willingness to pay for healthcare utilization is affected by age, gender, household

income, education level, proximity to the medical center and severity. An analysis of the

methods used to establish the relationship between the above mentioned variables will be

made. Variable justification will also be done in this chapter.

3.1 Model Specification

The researcher will borrow the model from Mazumdar and Guruswamy (2009). A simple

(OLS) ordinary least squares regression was also used. Their willingness to pay function was

as follows:

WTP =f (age squared, severity, education, occupation, provider of health care service)

The researcher will modify the above model to

WTP= f (age, age squared, gender, household income, educational level, proximity to the

medical centre, severity).

WTP=α 0+α1 A+α 2 A2+α3 G+α 4 HHY +α5 EDUC+α 6 PRO+αS+E

WHERE:

WTP– amount that the responded is willing to pay for healthcare utilisation. It is measured

by the amount one is willing to pay for health access at the healthcare centre they usually

visit.

A – Age of the respondent.

A2 – the squared value of the respondent’s age.

G – Gender of the respondent measured by the respondent’s sex (female = 1 and male = 0).

HHY - Household income measured by the amount the household earns by end of each

month.

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EDUC- Educational level measured by the cumulative number of years spent at school.

PRO – proximity to the nearest medical centre measured by the estimated distance from

one’s home to the nearest medical centre.

S – Severity of the illness measured by when the individual seeks medical attention

(Immediately they fall sick = 0 and when severe = 1)

3.2 Variable Justification

3.2.1 Age of respondent (A) and Age of respondent squared (A2)

This is a continuous variable which captures the age of the respondent in years. Mechanic

(1978) states that as one grows to old age they demand more healthcare as their immune

system deteriorates. This therefore implies a negative relationship between willingness to pay

for healthcare use and the economically active age group. The study expects higher

willingness to pay for utilisation of health care services in households and individuals who

are old. The study uses age squared to capture the effects of old age of an individual’s

willingness to pay for health care utilisation.

3.2.2 Gender of respondent (G)

The gender of responded is defined as a dummy variable. A value of zero (0) and one (1) will

be assigned to a male and female respectively. Grossman (1972) viewed females to be the

ones that consume health services more compared to man. The argument is that females by

nature are risk averse and they prefer to be attended to by health professionals during illness.

However, the influence of gender on seeking health care has remained inconclusive in the

empirical literature. Therefore, the variable has a positive sign.

3.2.3 Household income (HHY)

The level of household income reflects the economic status of the household. Several studies

have found that household income increases the likelihood of seeking treatment from health

care facilities (Lawson 2004, Fredrickx, 1998). When income increases healthcare services

will become easy to access and households will be ready to pay any amount to access

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healthcare services. Therefore, the study expects the probability of seeking health care

services by an individual to increase with higher household income. The monthly income

earned will be used as a proxy for household income. The variable will be continuous. Both

the theoretical and empirical evidence have confirmed a positive relationship between income

and willingness to pay for healthcare utilisation. A positive sign is expected in this case.

3.2.4 Education level attained (EDUC)

In the study, education is a continuous variable that is measured by the number of years one

spent at school. Education increases efficiency in health production and thus reduces the price

of health investment and returns on health are likely to be higher for the more educated

(Grossman, 1972). Education of an individual may affect the recognition of symptoms and

link them with presence of a disease. This will affect the perception of illness, its degree of

severity and consequently the probability of visiting a health care provider (Hjortsberg,

2003). Some empirics discussed above showed education is inversely related to willingness

to pay for healthcare use. However, a priori expectation is that the more years the individual

spent at school, the higher the probability of seeking health care services by an individual.

Hence, the study expects a positive or negative sign on education.

3.2.5 Distance/ proximity to the nearest health facility (PRO)

Distance to the nearest health facility will be measured in kilometres and the variable will be

continuous. Distance to the nearest facility measures physical accessibility of health services

in the community. Acton (1975) stated that the longer the distance the higher the cost. A

longer distance implies more cost and this means that individuals will be reluctant to seek

healthcare services. Muhofa (2010) asserts that willingness to pay for healthcare utilisation

tends to decline with distance. Thus, from evidence, the study expects an inverse relationship

between willingness to pay for healthcare use and distance to the nearest health care facility.

There is a higher probability that an individual will seek healthcare services during illness if

the household is close to a health care facility, therefore the researcher expects a negative

sign on proximity.

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3.2.6 Severity of illness (S)

According to Andersen’s behavioural model, a perception about the severity of illness is an

important factor that influences willingness to pay for healthcare utilisation. In the empirics

by Muzundar and Guruswamy (2009) severity has a positive correlation with willingness to

pay for healthcare use. The study expects a positive relationship between severity of illness

and willingness to pay for healthcare utilisation. This variable will be used as a dummy. A

value of one will be assigned when the individual seeks medical attention when bedridden

and zero (0) when he or she is not bedridden. Severity is expected to have a positive sign

based on the theoretical and empirical literature review above.

3.3 Diagnostic Tests

Diagnostic tests to be carried in this research will be based on regression model run using an

economic statistical package called STATA 11. The purpose of these tests is to check for the

validity of the parameters obtained. The researcher will test for econometric problems namely

multicolleniarity and heteroscedasticity. The researcher may also perform maximum

likelihood tests. These tests are carried out such that data obtained might be in harmony with

a priori conditions and hence do not therefore violate economic theories and laws.

3.3.1 Multicollinearity

This problem arises when two or more variables or combinations of variables are highly but

not completely correlated with each other. The term came up from the findings of Frisch

(1993).According to Blanchard (1987), if multicollinearity is not serious we adopt the do

nothing school of thought. One of the penalty of multicollinearity is that it makes it difficult

to obtain coefficient estimates with small standard error. This is going to be measured by

generating a correlation matrix showing the relationship existing between independent

variables.

H0: There is no perfect linear relationship among regressors

H1: There is a perfect linear relationship among regressors

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3.3.2 Heteroskedasticity

According to Gujarati (2004), this is a situation whereby the error variances are not constant

thus violating the assumption of constant variance (homoskedasticity). One major reason why

this problem has to be tested is to avoid misleading predictions and inferences. The

researcher is going to adopt the Breusch-Pagan/Cook Weisberg test for the purposes of

testing for this econometric problem. This can be corrected by application of weighted least

squares method in which OLS is applied to transform values of dependent and independent

variables.

H0: The model is homoscedastic

3. 4 Data Types and Sources

The study relies on primary data. The data shall be gathered by way of questionnaires

administered on the sample. The area covered by the research is Gweru urban, in the

Midlands province of Zimbabwe. The 2012 census established that Gweru has 12642

households and each household is assumed to have an average of 3 people. The sample size

was arrived at using the Krejcie and Morgan Table for Determining Sample Size, which

assumes a standard error of 0.05 (Krejcie and Morgan 1970). Two strata (high density and

low density) were selected and systematic random sampling technique was be used for this

research. This sampling method is ideal for ensuring that most sections of the population are

represented. It takes representative households from each stratum in the population. The

population was divided into two strata which are high density and low density. From the two

strata chosen the researcher randomly picked a ward in each stratum and questioners were

distributed to these randomly picked wards in a systematic way. The first house was chosen

randomly in each ward. Sample of 381 was chosen basing on Krejcie and Morgan Table for

Determining Sample Size. High density population constitutes 68% of the sample size whilst

the remaining was for low density. The questionnaires were given to every 15 th house in high

density and to every 8th household in the low density.

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3.5 Conclusion

This chapter presented the research methodology which will be used to examine empirically

the willingness to pay for healthcare utilisation. The estimation and presentation of results

will appear in the next chapter.

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CHAPTER FOUR

RESULTS INTERPRETATION

4.0 Introduction

The results of this study are presented in this chapter and examined. The researcher will

basically analyze the results to compare with a priori theory and empirical results discussed

in Chapter 2. The tables showing results are derived using STATA 11 commands and all the

essential parameters for interpretation are provided. In this chapter the researcher also

summarized the results of the tests of multicollinearity and heteroskedasticity and model

specification tests. The response rate of this research was 80.7% which is 310 out of 384.

4.1 Diagnostic Tests – Results

4.1.1 Multicollinearity

According to Gujarati (2004), multicollinearity is a situation where there exists a linear

relationship amongst explanatory variables. This is measured by generating a correlation

matrix which shows the correlations existing between exogenous variables in the model as

shown below:

Table 4.1: Correlation Matrix. (Appendix C)

VARIABLES A A2 G HHY EDUC PRO SA 1A2 0.9198 1G -0.212 -0.2616 1HHY 0.1367 0.1315 -0.0157 1EDUC 0.1814 0.151 -0.1267 0.4088 1PRO 0.0239 0.0247 -0.0362 -0.2138 -0.2495 1S -0.0675 -0.0987 -0.045 -0.2473 -0.1189 0.3228 1

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As a rule of thumb, if the cross correlation is less than 0.8, we do not reject the null

hypothesis of no perfect linear relationship among regressors against the alternative

hypothesis that there is a perfect linear relationship among regressors. The results from the

above matrix show the existence of pair-wise correlation which exceeds 0.8 only between

AGE and its squared value (0.9198). This is expected since the values are perfectly related

with age2 simply being the square of the given age values. The variable age2 was included in

the model to account for the non-linearity behavior of the age with respect to willingness to

pay for public healthcare utilisation. As age increases, individuals are expected to have higher

willingness to pay for public healthcare utilisation but only up to a certain age over and above

which individuals would consider any form of sickness to be due to chronicity and hence

willingness to pay will start declining and also in Zimbabwe anyone above 65years of age do

not pay to access medical attention at public health facilities. However, besides that one case,

the results show no other correlation between the regressors, therefore, all variables can be

incorporated in the regression equation. Not accounting for the correlation between age and

age2, the results show no correlation between the regressors, therefore, all variables can be

incorporated in the regression equation. The least pair wise correlation (-0.2616) is between

age squared (Age2) and gender (G) while the highest pair wise correlation (0.4088) is

between number of years spent at school (EDUC) and total household income (HHY).

4.1.2 Heteroskedasticity

The researcher adopted the Breusch-Pagan / Cook-Weisberg test to test whether the variables

are homoskedastic or not. Homoskedasticity is a case where the regressors have constant

variances and if not, this results in the violation of one of the Classical Linear Regression

Model assumptions of homoskedasticity. The test is conducted on the null hypothesis of

constant variance across the regressors against an alternative hypothesis that there is no

constant variance across the regressors. The table below shows the results obtained for the

test:

Table 4.2: Breusch-Pagan / Cook-Weisberg test for heteroscedasticity (Appendix D)

chi2(7) 248.84 Prob > chi2 0.0000

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The test showed the presence of heteroscedasticity. The decision rule is that if the prob-value

is preferably 0.05 or smaller, then the null hypothesis is rejected and there is significant

evidence to conclude that heteroscedasticity exists. As evidenced above, since the prob-value

(0.0000) is less than 0.05 we conclude that the regressors suffer from heteroscedasticity,

therefore, we reject the null hypothesis. In order to rectify this, the researcher decided to run

the regression model with robust standard errors, which in essence corrects the problem of

heteroscedasticity in a given model.

4.1.3 Descriptive Statistics

Table 4.3: Average, Min and Max (AppendixD)

Variable Obs Mean Std. Dev. Min MaxWTP 310 7.887097 5.427083 0 50

G 310 0.545161 0.498761 0 1A 310 38.55806 8.577923 20 70

EDUC 310 16.76129 4.028352 5 27HHY 310 759.0323 710.8394 20 7000PRO 310 4.287419 3.525075 0.1 20

S 310 0.6 0.49069 0 1A2 310 1578.394 695.4989 400 4900

The minimum amount that people in Gweru are willing to pay to access public healthcare is

nothing (zero dollars). Some people want free access to public healthcare. On average people

in Gweru urban are willing to pay US$7.89 which be rounded off to US$9.00. This amount is

below the maximum that people are currently paying to access public healthcare which is

US$10.00. In terms of value system people place low value on public healthcare system.

There are a few that were willing to pay a maximum of US$50.00 to access public healthcare.

The other means, min and max are as shown in the Table 4.3.

4.2 Regression Results

After running the OLS regression model between willingness to pay for public healthcare

utilisation and its exogenous variables, the following results were obtained:

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Table 4.4:Summary of the OLS regression results (Appendix E)

RobustWTP Coef. Std. Err. t P>t [95% Conf. Interval]

AGE -0.07473 0.041458 -1.8 0.072 -0.15631 0.006857AGE2 0.001141 0.000538 2.12 0.035 0.000082 0.002201

G -0.11479 0.434685 -0.26 0.792 -0.97019 0.740601HHY 0.005513 0.000927 5.95 0 0.00369 0.007336

EDUC -0.03066 0.070033 -0.44 0.662 -0.16848 0.10715PRO -0.34702 0.050786 -6.83 0 -0.44696 -0.24708

S 1.404888 0.521684 2.69 0.007 0.378292 2.431484_cons 6.003866 1.470992 4.08 0 3.109175 8.898558

Number of obs =310

F (7. 302) =22.56

Prob > F =0.0000

R-Squared =0.5858

Adj-R Squared =0.5762

Root MSE =3.5329

Using the results obtained from running the regression and the specified model from Chapter

Three, the following model was found significant

WTP=6.003866−0.07473 AGE+0.0 01141 AGE SQUARED−0.11479G+0.005513 HHY−0.03066 EDUC−0.34702 PRO+1.404888 S

4.3 Interpretation of Results

The interpretations of the results that relate to the individual coefficients of variables used in

this model were analysed at 5% significance. The researcher compared the outcome signs

against the expected signs basing the outcome on theory and empirics as discussed earlier in

Chapter 2. The interpretations are given as follows:

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4.3.1 Age (A)

The first variable represents age of the respondent. The variable was measured as a

continuous variable. The researcher expected a negative sign denoting an inverse relationship

between the age of the respondent and willingness to pay for public healthcare utilisation of

individuals. The variable was not significant at 5% significant level and had a sign as

expected. A unit change in age will result in a 7% change in willingness to pay. Since it has a

negative sign a unit increase in age will result in a 7% change decrease in the amount one is

willing to pay for public utilisation.

4.3.2 Age2 (A2)

AGE2 refers to the squared value of the respondent’s age and was incorporated into the model

in order to capture for non-linearity of the behavior of the age variable as people tend to be

getting free access to public healthcare as they grow old. As they grow old people tend to be

reluctant to their health status and therefore have a low willingness to pay for public

healthcare utilisation. The variable was significant at 5%. This implies that the variable is

important in affecting willingness to pay for public healthcare use.

4.3.3 Gender (G)

The other variable is gender. This variable was measured as a dummy variable with one (1)

representing female and zero (0) for male. It had a negative sign which was contradictory to

Grossman’s 1972 view whilst it concurred with the findings of Huang et al (2011). This

variable was found to be insignificant at 5% significant level. The change in gender from

female to male will decrease willingness to pay for public healthcare utilisation by 11.5%.

This implies that females have a high willingness to pay for public healthcare compared to

men.

4.3.4 Household Income (HHY)

Household income (HHY) was found to have a positive sign implying a positive relationship

between household income and willingness to pay for public healthcare utilisation as per

expectations of the researcher. This variable was found to be significant at 5% level. Income

is important in determining willingness to pay for public healthcare utilisation. A unit

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increase in household income will result in a 0.5% change in willingness to pay for public

healthcare utilisation.

4.3.5 Education (EDUC)

Education (EDUC) was found to be insignificant and had a negative sign which implies a

negative relationship with individual’s willingness to pay for public healthcare utilisation.

This concurred with a research by Muzundar and Guruswamy (2009).The negative sign may

have been due to the fact that in Zimbabwe as individuals learn more they adapt methods of

self-treatment and they prepare their bodies to be immune against diseases through health

eating habits, exercising and others rely on medical aids. This in turn results in educated

people having low willingness to pay for public healthcare utilisation. A unit increase in

number of years spent at school results in a 3% decrease in the amount one is willing to pay

for public healthcare utilisation.

4.3.6 Proximity to the nearest public healthcare (PRO)

Proximity to the nearest public healthcare had a negative sign which is a prior to expectations

of the researcher. The negative sign implied that people that stay far from medical centres are

willing to pay less for public healthcare utilisation. This variable was found to be significant

at 5% level of significance. A unit increase in distance will cause a 34.7% decrease in the

amount one is willing to pay in order to access public healthcare. This then implies that

people that stay close to medical centres have very high willingness to pay for use of public

healthcare services.

4.3.7 Severity of illness (S)

Severity was significant at 5% significant level and had positive sign which is as per

expectations of the researcher. This sign is in line with that of Muzundar and Guruswamy

(2009). Willingness to pay has a positive relationship with severity implying that individuals

are willing to pay more when bedridden. Severity of illness is relevant in determining

willingness to pay for public healthcare utilisation. As illness moves towards severity

willingness to pay for public healthcare increases by 140%. Severity greatly affects amount

one is willing to pay to access public healthcare.

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4.4 Conclusion

The researcher found 4 of the 7 explanatory variables to be statistically significant. These

were age squared, household income, proximity to the nearest public healthcare facility and

severity of the illness when one seeks medical attention. This implies that these significant

variables have higher chances of influencing the amount households are willing to pay in

order to utilise public healthcare. The insignificant variables, gender and educational level,

should, however, not be disregarded in making inferences as this is somewhat relevant.

The next and final chapter will outline the researcher’s summary of the research, conclusion

and policy recommendations which are based on the findings presented in this chapter.

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CHAPTER 5

CONCLUSION AND POLICY RECOMMENDATIONS

5.0 Introduction

This chapter gives the conclusions drawn from the research as well as policy

recommendations on the analysis of gender, educational level, household income, distance to

the nearest public medical center and severity of illness in influencing willingness to pay for

public healthcare utilisation in Gweru Urban. The chapter first gives highlights of major

findings, then conclusions that address the research objectives and finally the

recommendations on what can be done to improve willingness to pay for public healthcare

utilisation.

5.1 Summary

The main purpose of this study was to reveal factors affecting willingness to pay for publicly

provided healthcare utilisation in Zimbabwe. The study was carried out in different suburbs

in Gweru Urban. An OLS regression technique was used with the Stata 11 software package

since the dependent variable was continuous. The explanatory variables used were individual

characteristics, socioeconomic and household characteristics. The variables used in this study

were namely gender, level of education, household income, proximity and severity of illness.

A sample size of 384 respondents was chosen for the study of which the response rate for the

study was 80.7%. From the regression results, age squared, household income, distance to

the nearest public healthcare facility and severity of illness are significant factors which

influence willingness to pay for public healthcare utilisation in Gweru Urban and these

results conform to economic theories. However, gender of respondent and educational level

or years spent at school had a negative sign and had an insignificant impact on willingness to

pay for public healthcare utilisation.

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5.2 Policy Recommendations

The investigation made in this study is important for policy purposes to improve the

economic advancement of the country. There are several policy insights that can be derived

from the empirical findings of this study. From the results of the study, distance is one of the

factors that decrease the willingness to pay for public health care services. Therefore, the

policy implication of this finding is that policies that aim to reduce distance to the nearest

health care facility are likely to increase the probability of seeking public health care services.

In light of the above, policy makers should implement policy interventions that aim to

shorten the distance which people travel to access public health care services. Such

interventions include increasing the number of health care facilities. This can be done by

introducing community based mobile clinics and increasing the number of public healthcare

facilities.

From the study it shown that number of years spent at school has a significant effect on

household’s willingness to pay for public healthcare utilisation. Policies aimed at increasing

knowledge/education may help in reducing a number of cases were healthcare attention is

sought for at bedridden stage. People can be taught skills of disease management so as to

enable them to avoid certain illnesses becoming severe. Government can also provide

incentives to those that practice home bases disease management programs so as to

encourage others to practice health living.

Household income determines one’s ability to pay for a given service. An increase in income

will mean that healthcare services will be more affordable, thus imply that government may

need to subsidies healthcare services to those living below the poverty datum line so that they

can access healthcare services whenever there is a need.

5.3 Areas for Further Research

The study needs a larger sample selection maybe encompassing the whole province of

midlands or other geographical areas and also time to come up with appropriate results. Due

to the time constraint the researcher faced while carrying out this study and the inadequate

resources, the researcher also suggests the use of interviews in data collection to be

encompassed in the methodology so as to get more unambiguous responses on some sensitive

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questions which some respondents may feel insecure about answering, for example education

or age as women tend to be reluctant to provide such information.

5. 4 Limitations of the Study

Due to time and financial constraints, the study only focused on Gweru, used 310 households

to draw conclusions on the factors which influence willingness to pay for public healthcare

utilisation. These results cannot be generalized for Zimbabwe since Gweru is not

representative of the Zimbabwean nation.

5.5 Conclusion

The study analyzed willingness to pay for public healthcare utilisation using a model adapted

from Muzundar and Guruswamy (2009). The research looked at healthcare utilisation

international perspectives looking at theories developed on the subject together with tests

done in many different countries. The results showed that household income, proximity and

severity of illness are significant variables and increase willingness to pay for public

healthcare utilisation. Gender and educational level were found to be insignificant. It can be,

however argued that this research conforms to earlier researches done elsewhere in the world.

The policies and suggestions given in this paper are believed to improve the people’s

perception of public healthcare service so as to encourage local utilisation of healthcare

services and avoid cases of medical tourism, if implemented well.

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APPENDICES

APPENDIX A: QUESTIONNAIRE

My name is Mitchell Name and I am a fourth year student studying an Honours Degree in Economics with Midlands State University. I am carrying out a research on the factors affecting willingness to pay for local public healthcare utilisation in Gweru Urban and this questionnaire is meant to assist with the study. Information provided in response to the questions asked is going to be kept confidential and shall be solely used for purposes of the study and that only.

Please fill in the questionnaire by ticking where appropriate or filling in the given space

1. Gender male female

2. How old are you? ..................................................

3. How many cumulative years have you spent at school? E.g grade seven is 7yrs,

form four is 11 yrs……………………..

4. What is your total monthly household income? .........................

5. Approximately how far is your home to the nearest medical centre?....................km

6. Do you normally visit public healthcare facilities? Yes No

7. If Yes, how much are you willing to pay to access public healthcare at any public healthcare facility? .....................................

8. If No, how much would you be willing to pay to access public healthcare?..................

9. When do you visit a medical centre? Immediately when you fall ill

When the illness is severe e.g bedridden

THANK YOU FOR YOUR COOPERATION!!!!

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APPENDIX B: DATA SET

OBS WTP G A EDUC HHY PRO S A21 10 0 39 19 905 0.5 1 15212 10 0 37 24 500 1 1 13693 5 0 31 20 800 2 0 9614 3 1 42 19 1500 4 1 17645 7 1 33 17 400 5 0 10896 1 1 22 11 500 7 1 4847 15 1 29 22 1000 2 1 8418 5 1 39 17 450 7 1 15219 6 0 35 19 400 7 1 122510 10 0 22 11 300 7 1 144411 9 1 43 18 700 3 1 184912 10 1 27 11 250 2 1 72913 10 0 29 11 900 2.5 0 168114 5 1 25 11 300 2 1 62515 30 1 46 27 1750 0.5 1 211616 3 1 37 7 200 5 1 136917 2 0 35 17 350 3 1 122518 5 0 41 20 450 2.5 1 168119 5 1 33 17 400 3 0 108920 5 0 30 22 900 2 1 90021 5 1 42 11 400 0.5 0 176422 3 0 50 17 750 0.7 0 211623 10 0 33 15 600 0.5 1 108924 10 1 40 11 700 1 1 160025 1 1 43 7 200 7 1 184926 10 0 29 20 900 6 1 324927 10 1 46 22 950 5 1 211628 10 1 28 21 800 7 0 136929 10 0 38 17 950 1 0 270430 10 1 34 14 800 1 0 115631 5 1 52 11 300 3 1 122532 4 1 33 23 350 3 1 108933 3 1 39 15 400 4 1 152134 5 0 47 17 450 0.5 0 220935 3 0 25 11 250 7 0 280936 3 1 29 13 500 4 1 84137 5 1 50 11 300 6 1 250038 1 0 42 20 450 7 1 176439 10 0 47 17 300 3 1 220940 5 1 45 17 500 3 0 202541 5 0 33 20 200 1 0 108942 10 1 30 22 350 2 0 90043 7 0 44 23 550 1 0 1936

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44 10 0 35 20 600 0.5 0 122545 50 0 39 17 5670 7 1 152146 5 1 20 11 800 1 0 40047 10 1 33 17 950 1 0 108948 4 1 47 13 450 2 0 220949 7 1 32 20 750 2 0 102450 10 0 56 27 800 2 0 313651 2 1 33 20 250 4 1 108952 10 1 22 11 600 7 1 84153 5 0 44 20 450 2 0 193654 10 0 37 15 900 1 0 136955 3 1 39 17 550 1 0 152156 5 1 45 23 700 7 0 202557 10 0 32 22 1000 0.5 0 168158 10 0 33 20 250 3 1 108959 2 1 27 17 700 1 0 72960 10 1 37 19 700 5 1 136961 35 0 49 20 3000 1 1 240162 20 0 52 23 900 1 1 270463 25 1 39 17 650 1 0 152164 15 1 37 24 1500 2 0 136965 5 0 56 20 700 0.5 1 313666 10 1 45 22 900 1 0 202567 10 1 58 17 1000 2 1 313668 10 0 45 23 2000 7 0 202569 5 1 47 17 500 0.5 1 220970 35 1 59 27 4000 0.5 1 348171 3 0 33 20 600 2 1 108972 10 1 29 17 900 0.5 1 84173 15 1 42 23 1500 7 1 176474 15 0 40 22 1000 1 1 160075 3 1 50 20 450 4 1 250076 3 1 52 17 500 7 1 122577 3 1 36 17 300 4 1 129678 6 0 40 18 400 4 1 160079 7 0 48 19 250 5 1 230480 1 1 36 17 450 4 1 129681 1 0 28 17 600 4 1 78482 10 1 50 20 700 5 0 250083 3 0 45 17 200 5 1 202584 3 0 37 19 300 5 1 136985 1 1 29 17 500 5 0 84186 5 1 37 17 450 17 0 136987 3 0 33 20 400 3 0 108988 3 0 35 17 500 3.5 1 122589 3 0 38 19 550 4 0 1444

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90 2 1 44 17 450 3.5 1 193691 10 1 24 11 600 1 1 57692 9 0 38 17 900 7 1 144493 1 1 22 13 200 7 0 48494 10 0 29 15 550 6 1 84195 10 1 20 14 300 6 1 40096 5 0 32 11 400 6 1 102497 10 0 42 20 700 5 1 176498 10 1 35 13 800 7 1 122599 10 0 39 12 950 6 0 1521100 2 1 63 6 200 10 1 3969101 10 1 27 13 450 7 1 729102 7 1 33 11 500 5 1 1089103 5 1 39 13 100 6 1 1521104 10 1 42 14 700 6 1 1764105 10 1 36 16 400 6 1 1296106 10 0 41 17 500 7 1 1681107 1 0 62 5 20 14 1 3844108 10 1 36 19 400 6 1 1296109 10 1 35 20 500 7 1 1225110 9 0 50 15 1000 7 1 2500111 7 0 49 24 550 1 1 2401112 7 0 45 17 400 7 1 2025113 5 0 29 15 450 6 1 841114 5 0 33 17 300 6 1 1089115 10 1 42 11 400 1 1 1764116 5 1 44 13 300 7 1 1936117 10 1 26 13 450 6 1 676118 10 1 30 16 450 1 1 900119 10 1 39 14 600 6 1 1521120 9 0 37 17 700 7 1 1369121 1 1 29 20 300 5 1 841122 7 0 33 17 600 6 1 1089123 10 0 47 23 800 7 1 2209124 1 0 40 23 700 7 1 1600125 7 1 35 24 800 6 1 1225126 3 1 36 20 750 6 1 1296127 5 1 30 17 500 11 1 900128 10 1 33 19 400 5 1 1089129 10 1 39 20 350 1 1 1521130 7 1 30 17 700 3 0 900131 7 1 42 17 450 7 1 1764132 7 0 30 13 400 1 1 900133 7 1 37 15 400 6 1 1369134 5 1 31 17 400 5 1 961135 5 1 30 17 1000 14 1 900

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136 4 1 34 13 500 5 0 1156137 5 1 45 11 600 5 1 2025138 9 1 53 11 750 3 0 2809139 10 1 44 15 200 2 0 1936140 9 0 49 17 300 5 1 2401141 8 0 41 11 450 5 1 1681142 8 0 52 17 900 5 0 2704143 7 0 50 15 250 4 0 2500144 9 1 37 13 300 3 0 1369145 10 1 32 11 500 2 0 1024146 7 0 42 11 400 5 1 1764147 7 0 48 11 600 4 0 2304148 10 1 40 15 700 3 0 1600149 10 0 34 11 400 2 0 1156150 10 0 51 11 350 1 0 2601151 10 0 27 13 800 6 1 729152 10 1 47 17 900 5 1 2209153 5 1 50 15 500 15 1 2500154 7 1 44 16 400 6 1 1936155 6 0 35 17 800 5 1 1225156 7 1 30 15 800 7 1 900157 6 1 29 13 400 5 0 841158 5 1 34 17 500 5 0 1156159 4 0 28 19 450 5 1 784160 4 0 53 13 300 9 1 2809161 5 0 44 20 300 6 1 1936162 4 0 47 25 350 6 1 2209163 5 0 52 13 250 6 1 2704164 3 0 41 15 400 11 1 1681165 1 1 38 11 50 7 1 1444166 3 1 31 19 450 15 1 961167 4 0 39 20 700 7 1 1521168 3 0 46 22 300 17 1 2116169 6 0 40 20 400 7 1 1600170 3 1 32 7 100 7 1 1024171 3 1 35 23 650 7 1 1225172 5 1 37 20 700 5 0 1369173 5 1 30 20 800 5 1 900174 3 0 38 11 400 4 0 1444175 3 0 46 13 500 13 0 2116176 2 1 44 15 400 5 0 1936177 2 1 40 20 500 5 1 1600178 2 0 41 13 300 7 1 1681179 3 1 52 11 400 7 1 2704180 2 1 36 13 450 7 1 1296181 20 0 40 18 1554 2 0 1600

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182 15 0 45 17 1220 1 0 2025183 15 0 56 20 1000 2 0 3136184 30 1 41 25 7000 2 0 1681185 10 1 43 13 950 2 0 1849186 10 1 51 22 1000 2 0 2601187 10 1 20 20 1500 1.5 0 400188 10 1 29 17 1000 2 0 841189 10 1 35 19 1000 2 1 1225190 10 0 41 19 1500 2 1 1681191 10 0 53 22 1000 1.5 1 2809192 10 0 35 20 1500 1.5 1 1225193 15 1 37 21 2000 1.5 1 1369194 10 1 30 23 2000 2 0 900195 10 1 41 20 2013 2 0 1681196 10 1 33 24 900 2 0 1089197 10 0 47 20 1200 2 0 2209198 10 0 55 19 1500 2 0 3025199 13 0 54 25 1600 2 0 2916200 10 0 63 20 1000 2 0 3969201 10 0 70 13 500 2 0 4900202 10 0 60 20 2000 2 0 3600203 10 0 35 13 2000 2 0 1225204 10 0 38 13 1500 1.5 0 1444205 10 1 31 15 1000 1.5 0 961206 10 1 37 17 1020 1.5 0 1369207 10 1 36 19 1100 0.3 0 1296208 10 1 50 20 1000 1.5 0 2500209 10 0 56 23 1500 0.5 0 3136210 10 1 39 20 900 0.5 0 1521211 23 1 29 17 1500 2 0 841212 10 1 33 18 1000 2 0 1089213 10 1 35 20 900 2 0 1225214 10 0 39 21 1000 2 0 1521215 10 0 52 20 1000 1 1 2704216 10 1 30 20 1000 1 1 900217 10 0 37 21 1500 1 0 1369218 15 1 38 21 2000 1 0 1444219 10 0 39 23 550 2 1 1521220 10 1 44 20 2000 2 1 1936221 10 0 56 20 776 2 0 3136222 10 1 44 19 2000 2 0 1936223 30 1 30 15 3300 0.5 0 900224 10 1 41 16 2000 2 0 1681225 10 1 47 17 2500 2 0 2209226 10 0 38 19 1000 2 1 1444227 10 1 42 17 1500 7 1 1764

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228 10 0 36 19 1000 2 0 1296229 10 1 30 17 1000 2 0 900230 15 0 33 19 1500 0.5 0 1089231 10 0 39 20 1000 0.5 0 1521232 10 0 35 21 2000 2 0 1225233 15 0 45 22 2500 2 0 2025234 10 0 47 20 1000 2 1 2209235 10 0 48 23 1000 0.5 1 2304236 10 0 40 20 1000 2 0 1600237 10 1 40 20 2000 2 0 1600238 10 0 51 27 2500 2 0 2601239 10 1 33 23 2000 2 0 1089240 10 1 38 20 2000 2 0 1444241 10 1 33 17 600 1 1 1089242 10 1 29 13 400 5 1 841243 10 0 34 14 400 6 1 1156244 3 0 30 17 500 10 1 900245 7 0 25 11 550 6 1 625246 8 0 39 17 300 7 0 1521247 8 0 43 17 300 6 1 1849248 0 0 49 11 600 16 1 2401249 10 0 42 14 600 0.5 1 1764250 5 1 40 15 700 7 1 1600251 3 1 38 19 650 4 0 1444252 4 1 36 17 500 5 0 1296253 2 0 35 13 400 6 1 1225254 3 0 36 17 450 10 1 1296255 10 1 30 15 150 6 1 900256 10 1 24 17 250 0.5 1 576257 10 0 33 16 300 5 1 1089258 5 1 34 17 600 6 1 1156259 9 0 30 18 300 1 1 900260 8 1 20 11 300 0.5 1 400261 7 1 34 17 250 6 1 1156262 6 1 35 17 200 1 1 1225263 0 1 30 7 300 5 0 900264 6 1 31 13 500 4 0 961265 7 0 33 13 500 6 1 1089266 8 0 39 14 450 7 1 1521267 9 0 42 17 400 6 1 1764268 10 1 31 17 450 1 1 961269 9 1 39 13 500 1 1 1521270 7 1 42 15 700 7 1 1764271 9 0 33 17 800 1 1 1089272 4 1 34 11 500 10 1 1156273 7 1 39 13 400 5 1 1521

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274 5 1 43 15 500 4 0 1849275 6 0 40 11 400 5 1 1600276 7 1 38 13 400 1 0 1444277 7 1 30 15 450 1 0 900278 7 0 42 15 450 4 0 1764279 3 0 40 14 500 17 1 1600280 7 0 35 13 600 5 1 1225281 8 1 35 13 500 1 1 1225282 9 1 37 14 450 0.5 1 1369283 10 1 47 14 300 4 0 2209284 5 1 43 13 360 9 0 1849285 4 1 40 17 300 4 1 1600286 3 1 40 13 300 15 1 1600287 3 0 47 17 350 5 1 2209288 3 0 43 17 370 16 1 1849289 6 0 48 15 400 1 1 2304290 1 0 21 7 150 6 1 441291 5 1 30 15 200 6 1 900292 5 1 32 13 600 7 1 1024293 5 1 39 11 200 4 0 1521294 6 0 30 13 300 1 1 900295 7 0 37 14 250 4 0 1369296 6 0 23 15 300 1 1 529297 5 1 50 17 200 4 0 2500298 6 1 42 17 300 1 1 1764299 5 1 41 15 400 7 1 1681300 4 0 35 13 500 4 0 1225301 9 0 30 15 700 1 0 900302 10 0 42 21 1232 3 0 1764303 5 1 28 16 640 14 1 784304 6 1 40 13 550 2 0 1600305 10 0 34 18 1300 6 1 1156306 2 1 22 16 200 0.5 0 484307 3 1 30 17 500 0.1 0 900308 4 0 40 13 600 20 1 1600309 1 1 52 15 20 7 1 2704310 10 0 42 17 1800 19 0 1764

APPENDIX C: CORRELATION MATRIX

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APPENDIX D: TEST FOR HETEROSKEDASTICITY

APPENDIX E: DESCRIPTIVE STATISTICS.

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AGE2 310 1578.394 695.4989 400 4900 S 310 .6 .49069 0 1 PRO 310 4.287419 3.525075 .1 20 HHY 310 759.0323 710.8394 20 7000 EDUC 310 16.76129 4.028352 5 27 AGE 310 38.55806 8.577923 20 70 G 310 .5451613 .4987614 0 1 WTP 310 7.887097 5.427083 0 50 Variable Obs Mean Std. Dev. Min Max

. sum

APPENDIX F: OLS REGRESSION RESULTS

43