wi-fi

Inglenook Hotel Wireless Internet

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Wireless Access at the Inglenook Hotel

As a service to guest and customers, the Inglenook makes available free wireless broadband internet (WiFi). Those with notebook computers that have in-built support for WiFi (such as recent computers with Intel Centrino technology) can use this to connect to the Internet without any additional hardware. If you have a computer that does not have in-built wireless support, you will need to use an adapter – if you do not have one, Linksys USB wireless adapters are available for hire from Reception.

This guide contains instructions both for those wishing to connect using their own hardware and those using Linksys USB adapters. Additionally, terms and conditions, some security tips and answers to some frequently asked questions (FAQs) can be found towards the end of the guide.

As this is a free service, the hotel cannot unfortunately offer any technical support for the service but we will attempt to help where we can.

WEP Key

In order to connect to the Inglenook wireless network, you must supply a security key, called a WEP key. As the hotel changes this periodically, you should obtain a current version from Reception. This is the current WEP key:

Current Inglenook WEP key:

__ __ __ __ __ __ __ __ __ __ __ __ __ The key above contains spaces to make it more readable – you should not type these spaces when entering the key into your computer

Note that entering this key and connecting to the Inglenook network constitutes acceptance of our terms and conditions, which are detailed at the end of this document.


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Using the Linksys USB adapters

Reception can supply Linksys WUSB11 USB network adapters that are compatible with Windows 98SE, Me, 2000 and XP, as well as a CD containing the software needed to connect. As Windows XP has built in support for WiFi, the installation procedure is slightly different for this operating system. Please follow the guidelines below:

Windows XP

Important note for Windows XP users: Do NOT automatically run the Wireless USB Network Adapter Setup Wizard. If this runs automatically when you insert the Setup CD, click the Exit tab.

You will not need to install any software for WiFi but you may need to install a driver for the adapter.

Installing the adapter

First, plug the adapter into a USB port in your computer using the supplied cable. Windows XP will automatically detect the new hardware and if it has not been used before will display the Found New Hardware wizard:

Insert the supplied setup CD into your CD drive and click the radio button next to Install from a specific location (Advanced). Then click the Next button to continue.


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On the next screen, click the radio button next to Search for the best driver in these locations. Select Include this location in the search:, and enter D:\Drivers in the location field (assuming that “D:” is the drive letter of your CD ROM drive). Click the Next button to continue.

If Windows notifies you that the driver has not yet passed Windows Logo testing, you may select Continue Anyway – the driver has been tested to work with Windows XP.

Windows will tell you when it has finished installing the new driver. Click the Finish button.

Configuring the adapter

After installing the adapter, the Windows XP Wireless Zero Configuration icon will appear in the system tray if you are in range of the network:


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Double click the icon with the two monitors that the bubble points to bring up the connection dialogue:

It is here that you will need to type the WEP key that has been supplied by Reception (see above). Once you have typed in the correct key, click Connect to connect to the Inglenook network. A message should appear near the system tray to indicate that you are connected.

Windows 98, Me or 2000

For versions of Windows older than XP, you must install WiFi software before you can use a wireless connection. The CD supplied by Reception contains this software.

Installing the adapter software

Insert the supplied CD into your CD ROM drive. The Setup utility should run automatically, and the following screen should appear:


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If it does not, click the Start button and choose Run. In the box that appears, type D:\setup.exe (assuming that “D:” is the drive letter of your CD ROM drive).

Click on the Setup button.

When the InstallShield wizard screen appears, click Next to continue.


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A license agreement will appear for the software. If you agree to the license, click Yes to continue the installation:

The wizard will automatically choose a folder in which to install the software. You may optionally choose to browse for an alternative location but otherwise click Next.


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The wizard will then ask you to choose a wireless mode. In the case of the Inglenook, you should select the radio button to choose Infrastructure Mode. Click Next to continue.

The wizard will now ask you for the name of the SSID to connect to. Enter “inglenook” (all in lower case letters, without the quotes). Click Next.


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You will now be asked to review your settings. If you are happy with these, click Next to continue with the installation, otherwise click Back to change any settings.

The wizard will begin copying the files and will show a progress dialogue. When the software has been installed, you will see this screen:

If you are asked to reboot the machine, you should do so. This completes the software installation.


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Installing and configuring the adapter

Connect the adapter to the computer by connecting one end of the supplied cable to the adapter and the other end to a USB port on your computer.

After the Wireless USB Network Adapter has been physically connected to your computer, Windows will detect the new hardware.

Click on the Yes button to continue or the No button to stop the installation.

In most cases, Windows will then automatically copy all of the files needed for networking. If Windows asks you for the files, and D is your computer’s CDROM drive, they may be located at: D:\Drivers

These files may also be located at C:\Windows\options\cabs. Check with your operating system’s user guide for the exact location.

To complete the configuration, you must tell the Linksys software about the WEP key that is detailed at the start of this document.

After installing the adapter, the Wireless USB Network Adapter WLAN Monitor icon will appear on your

system tray. Double-click on the icon of the monitor ( ) in the System Tray to open the Monitor. Alternatively, you can run it from the Windows Start menu by selecting Start > Programs > Instant Wireless > Instant Wireless LAN Monitor:


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When the Monitor has opened, you will see the Link Status screen. As you have not completed the network configuration yet, this will show that you are not connected:

Click on Profile Setting to configure your connection to the Inglenook network. You should see a profile called Default:


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Click once on Default to select it and click Edit. The screen should change to the following:

In order to enter the WEP key, you must click on the Advanced button, showing you this screen:


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In this screen, you must change the setting for WEP from ‘Disable’ to ‘128 Bits’. This will make the other sections available for entering data:

You should ignore the Passprhase box and instead enter the supplied key in the WEP Key box. When you have done this, click Apply.

This will take you back to the previous screen. Click Apply again to complete the configuration. This will take you back to the following screen:


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Click Connect to connect to the newly configured network. Then click on Link Status to check the connection. You should see something similar to the following:

You can now close the Instant Wireless Net Monitor by clicking the X in the top tight corner. You should now be on line.

When you wish to disconnect from the network, simply unplug the USB adapter from your computer. You can then reconnect it later and it should automatically remember your configuration (although you can go into the Wireless LAN Monitor at any time to review and adjust settings (for example, if the WEP key has changed between visits).

Other operating systems

While the Linksys USB adapter may work with most operating systems that support USB, we cannot provide instructions for connecting these.


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Using a computer that already has WiFi capability

If your computer already has WiFi technology built in, you should have software already installed to connect to the network. You will still need to enter the WEP key and either enter or select the SSID (“inglenook”) depending on operating system.

Windows XP

Windows XP should detect the network automatically and display the following dialogue:

If this does not happen, you should check the following:

• That you are in a part of the hotel that has WiFi coverage

• That your wireless network interface has not been disabled (check this in Control Panel > Network Connections)

• Your laptop may have a switch on the outside that turns wireless networking on or off – if so, ensure that it is in the correct position

Unfortunately, the Inglenook reception staff cannot give detailed technical assistance to troubleshoot connectivity problems.

If your computer does successfully detect the wireless network, click on the double computers icon to bring up the connection dialogue.


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It is here that you will need to type the WEP key that can be found towards the top of this document (or if that key is out of date, contact Reception for the current one). Once you have typed in the correct key, click Connect to connect to the Inglenook network. A message should appear near the system tray to indicate that you are connected.

Windows 98, Me or 2000

As we do not know what wireless software you may have installed, please refer to the documentation that came with it to set up your connection. You will need to enter “inglenook” as the SSID and use the WEP key that can be found towards the top of this document or as supplied by Reception.

Unfortunately, the Inglenook reception cannot give detailed technical assistance to troubleshoot connectivity problems.


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Your security

News stories of viruses and other computer exploits have become commonplace recently and it is in your interests to protect yourself when connecting to any network. While you are connected to the Inglenook wireless network you are protected to a large degree by our firewall, which will prevent unwanted incoming connections from the Internet to your computer. However, you should be aware that due to the nature of wireless networking, while it is connected your computer will be visible to other guests and customers of the hotel who are also connected.

We do not want to give the impression that using WiFi is in itself a dangerous thing to do, we just feel that anyone who connects their computer to the Internet in any way should take some sensible precautions to protect their computer and their data. The following suggestions apply to whether you are connecting to our network or simply dialling into an ISP:

• Regularly update your computer with security patches. If you have a Windows operating system, you can obtain the latest updates from http://windowsupdate.microsoft.com.

• Ensure that you have no open shares on your computer. For example, these may be Windows folders shared with no password – other users on the same network may be able to access these of they are not protected.

• Consider using a personal firewall to give added protection. One example is Zone Alarm (http://www.zonelabs.com), a version of which can be obtained for free. If you have Windows XP, you should consider enabling the Internet Connection Firewall that comes with the operating system (this is turned off by default.)

• Get a good virus scanner and keep the virus definition files up to date.

• Exercise caution in which web sites you visit, particularly if they ask you for personal information (there have been a number of cases where fraudsters have attempted to gather information such as account details by directing users to fake web sites).

• Do not open any email attachment that you are not sure is safe. Many email viruses masquerade as interesting documents or pictures to encourage the victim to click on them – if you are not sure, don’t click, and keep your antivirus definitions up to date.

• Remember that information travelling across the Internet may be read by anyone. Avoid sending confidential information such as credit card numbers by email or to unsecured web sites (secure sites use SSL to encrypt data over the Internet).

Frequently Asked Questions

If the service is free, why must I enter a key?

Although we offer the service for no charge for guests and customers, we have secured the network with a WEP key so that we can give anyone wanting access to the service this document detailing both the key and our terms and conditions.

I can’t send email – why not?

If your email software is set up to send outgoing email directly to your own Internet Service Provider (ISP), then you will not be able to send email in this way while connected to our network. In order to limit the spread of ‘spam’ email, ISP mail servers do not accept onward mail from users of other ISPs – this is done to prevent the hijacking of ISPs mail server for sending spam. As another measure to protect against spam, we also block outgoing mail connections from our wireless network directly to any mail servers.

If you need to send email, we recommend that you either use a virtual private network (VPN) to connect to your own company’s mail servers (your own technical support staff should be able to help you with this) or that you use one of the free web based email services such as Yahoo (http://www.yahoo.com) or Hotmail (http://www.hotmail.com).


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The WiFi signal strength is very low – can you help?

Unfortunately the Inglenook Hotel is an old building with very solidly built walls and floors, and the WiFi signal is affected by this. We aim to give good coverage for most guest rooms and public areas but cannot guarantee this. However, the areas of the hotel close to reception should always have good coverage. If you want a room with good WiFi coverage, please ask when you make your booking and we’ll try our best to accommodate you.

Can I connect a non-Windows based computer to your network?

Certainly. The main alternatives to Windows such as Apple, Linux and FreeBSD all support WiFi and many are also compatible with USB devices such as the wireless network adapters that we can provide. Unfortunately due to the variety of alternatives out there, we cannot go into technical detail to assist you with each of these systems.

I am having problems with the Linksys Wireless Adapter

More information is available in the manual for this device, which is an Adobe Acrobat document called Manual.pdf. You can find this on the CD that we supply, in the Manual directory.

Terms and conditions

The Inglenook provides this service on an as is basis with no guarantee of a service level or connectivity although we will endeavour to do our best to provide you with a fast and efficient network service. We ask that you respect the good faith with which we provide this service and in particular that you obey these specific terms and conditions.

You must not use the Inglenook network to undertake any of the following activities:

1. Sending unsolicited commercial email (or “spam”) or any activity relating to it.

2. Any “hacking” activities such as attempting to access systems without authorisation, carrying out denial of service attacks etc.

3. Downloading or uploading any illegal material.

4. Any other activity that is deemed unlawful under UK law.

Additionally, we ask that out of consideration for other users that you avoid running peer-to-peer file sharing software or downloading or uploading excessive amounts of data.

We reserve the right to deny access to the network as we see fit.

We accept no liability for any damage to your computer, software or data caused by connecting to the network (please see the section on security above for some guidelines on how to keep your computer safe).

Please note that we may log traffic data to assist us with the implementation of our terms and conditions, although we have a policy not to violate your privacy.

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