why tracking facebook & instagram ads should be one of the deadly sins (the devil is in the...

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#SocialPro #12B @john_a_lee A Guide to Measurement & Targeting Success Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details)

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Page 1: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

A Guide to Measurement & Targeting Success

Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins

(the Devil is in the Details)

Page 2: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Who Is This Guy?Managing Partner – Clix MarketingDigital Advertising Geek Emphasis on “Geek”

Prior Sentences Served: Hanapin Marketing Wordstream

Writer: Search Engine Watch, ClickZ, Clix Marketing

Blog, The SEM Post, Acquisio Blog, PPC Hero

Speaker: SMX, SocialPro, SES / ClickZ Live, HeroConf,

State of Search, Acquisio User Summit, Bing Ads Connect, MNSearch Summit, Ticket Summit, Zenith Conference

Page 3: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

I Want to Add an 8th

Deadly Sin!

DATA OVERLOAD

Who’s With Me!?!?

Image credit: https://flic.kr/p/9Jbrsd

Page 4: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

So. Much. Data.

Page 5: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Likes, Comments, Shares Impressions, CPM

App Installs

Reach & Frequency

Video Views

Clicks, CTR, CPC

Website ConversionsOffer Downloads

Carousel Engagement

Page 6: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Page 7: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

“Just because you can track something doesn’t mean you should. Or have to.”

- Some Guy at #SocialPro

Page 8: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Define Success, Then Track That

Page 9: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Promoting Content? E-Commerce? Generating Leads? Brand Exposure? What Is Your Goal?

Define Success

Page 10: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

CTR, Relevance Score, Reach & Frequency

Universal Metrics

Increase these metrics,

everything else gets easier!

Page 11: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Engagement, Likes, Shares & Comments

Universal Metrics

Without these, it’s

hard to improve CTR or Relevance

Score!

Page 12: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Device, Placement, Age, Gender, Location, Audience

Universal Metrics

It’s a freakin’ goldmine I tell

ya!

Page 13: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Add to Cart, Initiate Checkout, Purchase Revenue, ROAS, Profit, AOV Assisted Conversions, Multi-Channel Funnels

Example: E-Commerce

Page 14: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Conversions, CPA Sales Funnel Lead-to-Customer Conversion Rate Cost-per-Customer

Example: Lead Generation

Page 15: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Carousel Ads Canvas Lead Ads Device & Placement Audience Network (sneaky) What Is This Instagram

Thing?

Measurement Is a Moving Target

Page 16: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Set Yourself Up for Success

Page 17: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Match Your Goals Dictate Available

Settings, Features Dictate Bidding

Strategies Alter Appearance of

Data

Campaign Objectives

Page 18: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Objectives: Events

Page 19: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Objectives: Lead Ads

Page 20: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Universal Pixel Custom

Conversions Website

Audiences

One Pixel To Rule Them All

Page 21: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

URL Parameters Google Analytics,

Countless Other Applications

API for Lead Ads bit.ly/lead-ads-api

Automated Custom Audience Updates

bit.ly/custom-audience-api

3rd Party Data Integration

Page 22: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Conversions Reported by Facebook and Instagram Ads WILL BE Higher

FYI - Facebook & Instagram Conversions

Page 23: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Facebook Ads Pixel & Conversion Tracking 24 Hour View-through Conversions All Conversions vs. Unique 28-Day Lookback Significant % of Users Browse in HTTPS – Which Can Strip

URL Parameters in Redirect to HTTP Possible to Change Attribution Window for Click-through

and View-through Conversions Hat Tip: bit.ly/ppchero-facebook-convs

Reconcile Facebook/Instagram Conversions

Page 24: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Reporting

Page 25: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Ads Reporting for Facebook & Instagram Ads

Page 26: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Validate Assumptions for Custom Audiences (Email or Web), People Connected to Page.

Which Channels Meet Your Criteria for Demographics, Interests & Behaviors?

Audience Insights As a Report?

Page 27: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

3rd Party Reporting = More Options & Flexibility

Page 28: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Devils & Details. 8th Deadly Sin. Whatever…Let Measurement Guide Your Optimization & Segmentation Strategies!

Page 29: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

“Device performance often follows demographics. CPC, CPM and CPA differ by placement, by device. 20 year olds don’t convert the same way 50 year olds do. #millenialsFTW”

- That Same Guy at #SocialPro

Page 30: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

All of That Measurement & Tracking Talk Comes to This…

Build a Campaign Based on Research & Assumptions

Measure the Results Optimize & Segment

Based on the Data

Feedback Loop – Measure & Segment

Page 31: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Placements Desktop Right Hand Desktop Newsfeed Mobile Newsfeed Audience Network Instagram

Placements – Measure & Segment

Page 32: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Devices Desktops (Includes Laptops) iPhone, iPad, iPod and Versions of iOS Android Phones, Android Tablets and Versions of

Android Mobile “other”

Devices – Measure & Segment

Page 33: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Audience Age Gender Location Targeting –

Entirely Based on Granularity of Segmentation

Audience – Measure & Segment

Page 34: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

Ad Sets Optimize For One Conversion Action

Creative, Landing Page & Conversion Action Must Match

Influences Segmentation Strategy

Creative & Conversion Tracking

Page 35: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

@john_a_lee [email protected] www.clixmarketing.com

Questions?

Page 36: Why Tracking Facebook & Instagram Ads Should Be One of the Deadly Sins (the Devil is in the Details) By John Lee

#SocialPro #12B @john_a_lee

THANK YOU!

SEE YOU AT THE NEXT MARKETING LAND EVENT!