why online business should have reve chat

11
Why Online Business should have REVE Chat?

Upload: revechat

Post on 23-Jul-2016

213 views

Category:

Documents


0 download

DESCRIPTION

https://www.revechat.com/support - REVE Chat is powerful and intuitive live chat support customer service software that helps in increase sales and leads generation either for small or large businesses and enables to track online visitors directly connect with customer support assistance to solve their queries and provide what they are looking for?

TRANSCRIPT

Page 1: Why Online Business should have Reve Chat

Why Online Business

should have REVE Chat?

Page 2: Why Online Business should have Reve Chat

1. Click to call (Voice / Video)

2. Chat Whispering

3. Provides Queuing number for online visitors

4. Advanced reporting Visitors Analytics

5. Multiple Website Integration

6. Provides Real Time Visitor Information

7. Chat Monitoring

Here is Some Reasons:

Page 3: Why Online Business should have Reve Chat

REVE Chat provides browser based voice / video

call feature so that visitors can talk or video chat

with the agents from the website itself

1. Click to Call (Voice / Video)

Page 4: Why Online Business should have Reve Chat

2. Chat Whispering

A Team lead or website chat

admin can see and monitor

what other agents are chatting

with their visitors and can

guide the agents in case if the

conversations are not clear

(visitors would not be able to

see this. This will be between

agent and admin)

Page 5: Why Online Business should have Reve Chat

3. Queuing Feature on REVE Chat

If there are many visitors and less agents, visitors would see a

queue number on chat widget. This will inform them how many

are in queue and how much of estimated time they have to wait

before agent responds. This will help the visitors to get better

understanding of event rather than no idea how long they will

have to wait before they get served

Page 6: Why Online Business should have Reve Chat

4. Advanced Reporting Visitors Analytics

REVE Chat provides comprehensive reporting features to get complete

understanding and analysis of visitor journey when they are on the website.

Including where they come from, what pages they browsed on website,

previous chat history etc. This is not available in many other chat providers

Page 7: Why Online Business should have Reve Chat

5. Multiple Website Integration

REVE Chat facilitate you to integrate the chat button in

multiple websites. So, from your dashboard you can manage

multiple chat sessions in multiple websites.

Page 8: Why Online Business should have Reve Chat

REVE Chat enable Website Chat

admin to know online customers by

their location and IP address also

and provide them more

personalized support.

6. Provides Real Time Visitor Information

Page 9: Why Online Business should have Reve Chat

6. Chat Monitoring

Add live chat software to your website to monitor your customers

behavior and check conversations detail between your website

visitors and customer support agents in real-time

Page 10: Why Online Business should have Reve Chat

Get Latest Updates on REVE Chat

www.facebook.com/REVEChatSolutions

https://twitter.com/REVEChat

www.linkedin.com/company/reve-chat

https://plus.google.com/100056690995816219014/about

www.revechat.com/support

Page 11: Why Online Business should have Reve Chat