why online business should have reve chat
DESCRIPTION
https://www.revechat.com/support - REVE Chat is powerful and intuitive live chat support customer service software that helps in increase sales and leads generation either for small or large businesses and enables to track online visitors directly connect with customer support assistance to solve their queries and provide what they are looking for?TRANSCRIPT
Why Online Business
should have REVE Chat?
1. Click to call (Voice / Video)
2. Chat Whispering
3. Provides Queuing number for online visitors
4. Advanced reporting Visitors Analytics
5. Multiple Website Integration
6. Provides Real Time Visitor Information
7. Chat Monitoring
Here is Some Reasons:
REVE Chat provides browser based voice / video
call feature so that visitors can talk or video chat
with the agents from the website itself
1. Click to Call (Voice / Video)
2. Chat Whispering
A Team lead or website chat
admin can see and monitor
what other agents are chatting
with their visitors and can
guide the agents in case if the
conversations are not clear
(visitors would not be able to
see this. This will be between
agent and admin)
3. Queuing Feature on REVE Chat
If there are many visitors and less agents, visitors would see a
queue number on chat widget. This will inform them how many
are in queue and how much of estimated time they have to wait
before agent responds. This will help the visitors to get better
understanding of event rather than no idea how long they will
have to wait before they get served
4. Advanced Reporting Visitors Analytics
REVE Chat provides comprehensive reporting features to get complete
understanding and analysis of visitor journey when they are on the website.
Including where they come from, what pages they browsed on website,
previous chat history etc. This is not available in many other chat providers
5. Multiple Website Integration
REVE Chat facilitate you to integrate the chat button in
multiple websites. So, from your dashboard you can manage
multiple chat sessions in multiple websites.
REVE Chat enable Website Chat
admin to know online customers by
their location and IP address also
and provide them more
personalized support.
6. Provides Real Time Visitor Information
6. Chat Monitoring
Add live chat software to your website to monitor your customers
behavior and check conversations detail between your website
visitors and customer support agents in real-time
Get Latest Updates on REVE Chat
www.facebook.com/REVEChatSolutions
https://twitter.com/REVEChat
www.linkedin.com/company/reve-chat
https://plus.google.com/100056690995816219014/about
www.revechat.com/support