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Adagio Paris Birmingham WHY INVEST IN ADAGIO ACCORHOTELS GLOBAL DEVELOPMENT AUGUST 2018

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Page 1: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

Adagio Paris Birmingham

WHY INVEST IN ADAGIOACCORHOTELS GLOBAL DEVELOPMENT

AUGUST 2018

Page 2: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

ADAGIO

Open to the cityDiscover over 100 addresses located in the heart of the city, from Paris to

Rio de Janeiro, to Berlin or Dubai. Adagio combines the autonomy of

apartment living with the hospitality of hotel life, Adagio offers guests a

number of hotel services to ensure the best possible experience.

Open to everyoneAdagio is a perfect solution for short, mid and long term stays: privacy,

autonomy and flexibility. Aparthotels Adagio provide three ranges of

products within the one core Adagio brand: Adagio access, Adagio and

Adagio premium.

Tiered pricing from 4th night onwards: the more you stay, the less you pay.

Open to friendlinessAdagio offers living spaces where you can socialise, explore and relax;

whether you are on your own, with colleagues or with your family. Feel

welcome and explore the local sights recommended by our Adagio team.

WHY INVEST IN ADAGIO APARTHOTEL | 1

Page 3: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL | 2

44

#1Aparthotels network in

Europe >60%Gross operating profit

88%Brand average of

satisfied & very

satisfied

guests

Page 4: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL | 3

NETWORK

By the end of June 2018

109 aparthotels

>12,000 apartments

15 countries

Page 5: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL | 4

FLAGSHIPS

UNITED KINGDOM

ADAGIO EDINBURGH

ADAGIO ACCESS

DEFENSE PUTEAUX

FRANCE

Page 6: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

France

Netherlands

Morocco

Saudi Arabia

Brazil

Qatar

WHY INVEST IN ADAGIO APARTHOTEL |

2018 & 2019 OPENINGS

NETHERLANDSAmsterdam

2018

FRANCEMontpellier

& 5 Hipark by Adagio:

Paris

Marseille

Nice

BRAZILCuritiba Batel

Santos

SAUDI ARABIAJeddah

2019

FRANCEParis

Lille

GERMANYBremen

QATARDoha

Grenoble

Serris

MOROCCO

Casablanca

UNITED KINGDOM

London Leicester

SAUDI ARABIA

Jeddah Al Khubar Mecca

Saclay

Montpellier

2UK

Page 7: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL |

Free WiFi

Breakfast

Room Service/F&B Offer

Conciergerie

Laundry Facilities

Swimming Pool/Spa

Dry Cleaning On Demand

24/7 Reception

Fitness Center

Business Corner

6

SERVICES

Grab & Go

Page 8: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL |

Day time

Night time

Fully equipped kitchen

Dining space

Large living space

Working space

Bathroom (shower or bath)

Murphy bed

Flat screen television 36’’

7

COMFORTABLE STUDIO THE ONE BEDROOMAPARTMENT

Bedroom with double bed

Living room with trundle bed

Modular table

Total floor area

35sqm net

Total floor area

25sqm net

Studio equipment +

6.10

5.85

3.50

3.50

7.50

7.50

Page 9: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL | 8

STUDIOS

Studio 2 pax Studio 4 pax

Total floor area

20sqm net

Total floor area

25sqm net

3.15

6.35

6.35

4.15

Double murphy bed

Storage space

Fully equipped kitchen

Studio 2 equipment +Single murphy bed

Sofa bed

Page 10: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL | 9

THE CIRCLE CONCEPT

Called ‘The Circle’ to symbolize the spirit of

community, this new real marker is a space of

socialization, open and welcoming.

Based on methodology of design thinking, the

places were designed to bring more modernity,

making hybrid places that serve different times

of the day, to enhance usability and re-enchant

guest experience.

New functions are introduced as objects library

to borrow, shared kitchen, new welcome desk,

regular events… to encourage interactions

between guests and the team.

« The Circle » Concept

Adagio Paris Bercy Village,

France

Shared Kitchen

Object library

The Shop

Reception posture

«THECIRCLE»CONCEPT

Page 11: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL | 10

BUSINESSMODELTHE APARTHOTEL POSITIONING IN THE ACCOMMODATION LANDSCAPE

HOTEL

Full Services

Reception, Restaurant,

Spa Facilities etc.

1 to 3Nights

APARTHOTEL

4 to +90Nights

Selected services

Reception, Breakfast,

housekeeping etc.

LONGER-STAYS ENABLE THE MAXIMIZATION OF OCCUPANCY, ESPECIALLY IN LOW-DEMAND PERIODS

CAPACITY CAPACITYOCCUPANCY

Longer-stay business

is more stable

throughout the year

OCCUPANCY

Well-optimized aparthotels can reach

90%*average occupancy

1-3 night stays 4-27 night stays 28+ night stays

* Not contr

actu

al

Hotel schedules

tend to be

polarized

Page 12: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL | 11

BUSINESSMODELA HIGHLY PROFITABLE SYSTEM

Well-optimized

aparthotels can

reach

90%*

average occupancy

OCC. RATE

AVERAGE DAILY ROOM

REVPAR

ROOM REVENUE %

TOTAL REVENUE

GOP

NOI

PROFIT/SQM

4*

HOTEL4* APARTHOTEL

80%

€145

€116

72%

€9.5 MILLION

49% - €4.6 MILLION

40% - €3.8 MILLION

€442

88%

€135

€119

93%

€7.8 MILLION

63% - €4.9 MILLION

53% - €4.2 MILLION

€488

Source: WATG Report

OPERATIONAL

PROFITABILITY

LOW CAPITAL

EMPLOYED

• Very high occupancy• Optimized ARR

• Low operating costs

• Efficient space usage (FOF vs BOH)• Limited BOH areas• Optimized construction costs

GOP > 60%

HIGH ROI

Page 13: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

of Adagio guests in Europe are either satisfied or

very satisfied

85%

of our guests would recommend Adagio

84%

Source: TrustYou survey (GSS) 2017

WHY INVEST IN ADAGIO APARTHOTEL | 12

BRANDQUALITYPERFORMANCEADAGIO

#1 APARTHOTEL IN EUROPE

4.5/5*

4.5/5*

Birmingham City

Toulouse Parthénon9,1/10*

9/10*

*January 2017

4.5/5* 8,9/10*

Edinburgh Royal Mile

Page 14: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL |

AVAILABLE IN

34 VERSIONS

& 18 LANGUAGES

Dedicated corner for

Adagio

The online reference for

extended stay

New website launching in

July 2018

A STRONG PRESENCE

13

COMMUNICATIONPERFORMANCE

TV AD CAMPAIGN

ADAGIO-CITY.COM

PRESS MENTIONS

FACEBOOK

INSTAGRAM

PINTEREST

TWITTER

LINKEDIN

Page 15: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL |

ACCORHOTELS OFFERS > 110 GLOBAL DISTRIBUTION

PARTNERSHIPS AT BEST MARKET CONDITIONS

14

ACCORHOTELSDISTRIBUTION

The Central Reservation System generates on

average

66%of a hotel room revenue

YTD End of 2017

Page 16: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL | 15

ADAGIODISTRIBUTIONSOLUTIONPOWERED BY ACCORHOTELS

STRONG SALES CHANNELS

TARGETING EXTENDED STAY

YTD End of 2017

FOCUS ON WEB DIRECTAccorHotels.com + Adagio.com + mobile websites

ADAGIO ROOM

NIGHTS173,000

ADAGIO ROOM

REVENUE€18M

MOBILE GROWTH(ADAGIO ROOM REVENUE)

+76%

34%HOTEL

PMS

68%OF ADAGIO ROOM

REVENUE COMES

THROUGH

ACCORHOTELS

CENTRAL

RESERVATION SYSTEM

CALL CENTERS, INTRA HOTEL

& CLUSTER SERVICES

ACCORHOTELS WEB

WEBSITES, MOBILE SITES &

APP

WEB PARTNERS (OTAS)

GDS / IDS

29% DIRECT SALES

38% INDIRECT SALES

19%

10%

32%

6%

Page 17: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL | 16

LECLUBACCORHOTELSACCORHOTELS OWNS THE MOST INTERNATIONAL

LOYALTY PROGRAM

YTD End of 2017

Loyalty members - Worldwide

Le Club AccorHotels FRS loyalty program

Huazhu loyalty program

50 MILLION

of members as of

June 2018

Launch in sept. 2008

A Worldwide program:

14 brands

3,400 hotels in 93 countries

Free enrollment

100% Web based program

More than 23,000 new members

every day

Le Club AccorHotels represents

30.6% of AccorHotels revenue

Partnerships with large

Airlines loyalty program:

Skyteam,

One World, Star Alliance…

Specific Welcome to members

Members expenses

vs. non-members

x2

106M

160M

Americas17%

Asia-Pacific28%

Mediterranean, Middle East & Africa

12%

Central & Eastern Europe

12%

France13%

Northern Europe18%

Guests’ origin - Worldwide

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WHY INVEST IN ADAGIO APARTHOTEL |

25.4%of revenue generated by

card holders

ROI of 17.2For €1 spent in LCAH, the

gain is €17.2

17

LECLUBACCORHOTELS

Page 19: WHY INVEST IN ADAGIO - Accor...Le Club AccorHotels FRS loyalty program Huazhu loyalty program 50 MILLION of members as of June 2018 Launch in sept. 2008 A Worldwide program: 14 brands

WHY INVEST IN ADAGIO APARTHOTEL | 18

DEVELOPMENTCRITERIA

LOCATION

Major

domestic

destinations

Smaller cities

& attractive

touristic

destinations

Key

destinations

cities

Prime

Location

Secondary

Location

Suburbs-

airports

BRAND PROGRAMMING

APARTMENTSADAGIO ADAGIO ACCESS

- Average number of

apartments

80-200 >80 keys (franchise)

>125 keys

(Management)

- Apartment average

size(1) (sqm)

25-35 19-25

- Total Gross Floor

Area(1) (sqm)44 32

FOOD & BEVERAGE Breakfast room

Grab & Go

WELL-BEING Fitness center (25 sqm. Min) (for Adagio

only)

No swimming pool

No spa

MEETINGS, EVENTS

& OTHERS

Web or city corner (for Adagio only)

Meeting rooms on market demand