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Why Evaluation?

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Page 1: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Why Evaluation?

Page 2: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

1 2 What Do

We All Want?

2

Page 3: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

1 2 What Do

We All Want?

3

Energy efficiency programs that save customers energy

& money

Page 4: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

1 2 What Do

We All Want?

To be trustworthy stewards of

customer money

4

Page 5: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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Programs are like Professional Cyclists

Page 6: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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Evaluation is Part of the Support Staff

Page 7: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

7 7

Page 8: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Where Does Evaluation Fit?

8

DESIGN SUPPORT

EVALUATION & MARKET

RESEARCH

IMPLEMENTATION SUPPORT

PROGRAMS: SAVE ENERGY

& MONEY

Emerging tech, RTF, National/regional

experience

Inspections, M&V, QA/QC

Page 9: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Where Does Evaluation Fit?

9

DESIGN SUPPORT

EVALUATION & MARKET

RESEARCH

IMPLEMENTATION SUPPORT

PROGRAMS: SAVE ENERGY

& MONEY

Emerging tech, RTF, National/regional

experience

Inspections, M&V, QA/QC

Impact and Process

Evaluation

Page 10: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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Evaluation’s Purpose

Page 11: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

What Did We Achieve? Evaluation objectively and retrospectively

documents and measures the effects of a program in order to determine how well it met the intended

outcomes.

11

Page 12: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

How Do We Improve? Evaluations help us understand why

those effects occurred and identify ways to improve current and future programs.

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Page 13: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Gotcha! Evaluations are not

to find and point out mistakes

13

Page 14: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Evaluations are Perfect In fact, evaluations can be (or seem)…

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Too much work, precision

Poorly communicated

Too long

Irrelevant

Not actionable

Page 15: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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How Do We Evaluate?

Page 16: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

In partnership with our

stakeholders Efficiently

Using best practices

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Page 17: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Input on needs & strategies Transparency on plans, protocols, deliverables

Support utility needs: customer communication, enable oversamples

Provide valuable information

Partnership

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Page 18: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Tailored

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Page 19: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Balanced

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Page 20: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Evaluation industry best practices

RTF Guidelines, Uniform Methods Project & more

Other national/regional evaluations

Using Best Practices

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Page 21: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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QSSI Impact Evaluation Policies

Page 22: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Industry Best practice, Power Act,

RTF Guidelines, Implementation

Manual

Drivers

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Page 23: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Savings reliability with independent verification

Also, improving programs

Focus

23

Page 24: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Impact evaluation covers programmatic, reportable

savings, including self-funded

4-year planning cycle, some

evaluation annually

Coverage

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Page 25: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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Balances objectives of coverage, research needs, timely feedback and cost /effort of the evaluation.

Strives to minimize time between measure completion and impact evaluation

Maximize coordination with COTRs and transparency with stakeholders

Customers required to participate if sampled

Impact Evaluation

Page 26: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Evaluation reports include: evaluated savings,

cost-effectiveness and realization rates

Exception: 4 year cycle instead

of 3 year cycle

Cover 80% of savings in portfolio; strive for 90%

Across multiple years

Minimum confidence/precision of 90/10 (portfolio),

80/20 (domain) & strive for 90/5 (portfolio),

90/10 (domain)

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Generally follow RTF Guidelines on Impact Evaluation

Page 27: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Process Evaluation

TBD: Next on QSSI list

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Page 28: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Evaluation Spending

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0%

1%

2%

3%

4%

5%

Evaluation Spending - % of Total EE Program Budget (2015)

Average: 2.18%

*

*Includes all BPA EE costs, except NEEA and legacy payments.

Page 29: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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Benefits & Examples

Page 30: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Third party validation of achievements

Credible results for stakeholders & administration

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Validation & Credibility

Page 31: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Site-specific Evaluation Verified the Great Work By BPA, Programs & Utilities

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Page 32: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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Avoiding Criticism

Page 33: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Data–driven decision making

Influence with

information

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Real, Actionable Data

Page 34: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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• Simplified RTF lighting standard protocol • Increased savings reporting by 20% for one utility

Site Specific Evaluation

• I-937 and BPA reporting for Clark and SCL • Allows influence of RTF protocol

OPower HERS Evaluations

• Informed installation rates

Mail-by-Request study

Page 35: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Staying Connected

Influence evaluation

process and results

Perspective on programs

35

Page 36: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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Continuous Improvement

Insights into new

directions

What would help? What wouldn’t?

Answers to targeted

questions

Page 37: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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Invoices

Clarify M&V

Protocols

TAP coding

Site-specific Evaluation: Many things working well, some areas of improvement

Page 38: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

Evaluation 2.0

CPP EM&V Guidance

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Preparing for the Future

Page 39: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

1 What Do We All Want?

39

Energy efficiency programs that save customers energy

& money

2

To be trustworthy stewards of

customer money

Page 40: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

40

Evaluation Helps You Go Further & Get There Faster

GO!

Page 41: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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Come join our brownbag presentation on March 10th where we’ll discuss our 2016 UES Evaluation Activities

Brownbag Webinar

Page 42: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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www.bpa.gov/goto/evaluation

Page 43: Why Evaluation? · Energy efficiency programs that save customers energy & money 2 To be trustworthy stewards of customer money . 40 Evaluation Helps You Go Further & Get There Faster

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Thank You