why do i need to understand business?
TRANSCRIPT
Richard Veryard, in association with Unicom
Why Do I Need to Understand Business?
Why don’t organizations do what they say?
Everyone knows what the organization is all about, and is concerned solely with carrying out its mission
People are basically happy in their work
Level of anxiety is low People interact and cooperate
without friction. Mutual support. Management problems are easily
solved with proper skills and correct techniques.
Everything is always falling apart. Your first concern is to make sure it doesn’t fall on you.
Nobody really knows what is going on. But everyone wants to know, because there is danger in not knowing.
Anxiety and stress are constant companions.
People deal with one another with little pleasure and considerable suspicion.
Management problems are intractable. Managers feel they’ve done well if they can make it through the day.
Clockwork Snakepit
Source: Howard Schwartz, Narcissistic Process and
Organization Decay
Practical RelevanceFor planning, designing and implementing IT solutions for people in organizations …
... you need to know how people work in
organizations
For planning, designing and implementing IT solutions as management support tool …
... you need to know how management
works in organizations.
For running IT projects with people in organizations …
... you need to know how people work
effectively in teams.
Business Awareness WorkshopMaking Sense of Organizations Business and Environment,
Viable Business, Leadership Style
How Organizations Work Taylorism and Work Processes,
Organization Structure, Technology and Work, Sociotechnical Systems
How Organizations Feel Organizational Behaviour –
Group Dynamics, Bureaucracy and Adhocracy, Culture and Empowerment
How Organizations Interact Business Strategy and the
Competitive Environment, Supply Chain, Service-Oriented Enterprise, Business-as-a-Platform
How Accounting Works Financial Results and Ratios,
Non-Financial Measurement – Balanced Scorecard, Management Accounting and Decisions – Forecasting and Budgeting – Business
How Management Thinks Decision-Making and Policy,
Command and Control, Organizational Intelligence
How Organizations Behave Legal and Regulatory Issues,
Business Ethics, Corporate Governance, Social Responsibility
Workshop Style
Making sense of practical business situations
Solving practical business problems
Understanding how IT solutions contribute
How managers use information
Not just economic and systems perspective Productivity, efficiency Return on Investment
But also ethical and social perspective Why doesn’t the economic
and systems approach always work ?
What else is going on?
Emphasis on Practical Case Studies
Multiple Perspectives
Booking and Enquiries
Next Public Date March 8th Uxbridge
businessawareness.eventbrite.co.uk
Or speak to Unicom on 01895 256484