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Page 1: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest
Page 2: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Whole Family Approach Building Blocks

August Webinar Wednesday

August 22, 2018 – 2 pm ET/ 1 pm CT/ 12 pm MT/ 11 am PT

Page 3: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

THE PROMISE OF COMMUNITY ACTION

Community Action changes people’s lives, embodies the spirit of hope, improves communities, and

makes America a better place to live.

We care about the entire community and we are dedicated to helping people

help themselves and each other.

Page 4: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Purpose: The purpose of the LCRC is to analyze Community Action outcomes and identify effective,

promising, and innovative practice models that alleviate the causes and conditions of poverty.

BUILD CAA CAPACITY TO FIGHT POVERTY!

Page 5: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest
Page 6: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Open LCGs

• Health Intersections

• Decreasing Family Homelessness

• Results at the Community Level

• Cultivating Data Centered Organizations1

Intensive LCGs

• Integrated Services to Improve Impact

• Financial Empowerment for Families

• Whole Family Approaches for Economic Mobility from Poverty LCG

Community of Practice

• Whole Family Approaches for Economic Mobility from Poverty COP

THE LEARNING COMMUNITY

Page 7: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest
Page 8: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

THE LEARNING COMMUNITY

RURAL

URBAN

CULTURALLY DIVERSE

FIELD LEADERS

407 Counties

Total individuals served: 1,640,775

Page 9: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

LCRC TEAM

Charity Frankowski, VISTA Lead, Rural IMPACT

Tiffney MarleyProject Director, LCRC

Jeannie ChaffinConsultant

Page 10: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Whole Family Approach Building Blocks

Page 11: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

A Whole Family ApproachMeets the Needs of Children and

Parents Together.

Page 12: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Source: Ascend at the Aspen Institute, Two-Generation Playbook

WHOLE FAMILY APPROACH FRAMEWORKS

Page 13: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

ASCEND TWO-GEN THEORY OF CHANGE

FROM MAKING TOMORROW BETTTER TOGETHER

Page 14: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Whole Family Approach Building Blocks

Securing Funding and

Other Resources

Building and Using

LeadershipAttending to

Organizational Culture and

Systems

Engaging Family Voices

Aligning High Quality,

Intentional, Intensive

Services to Parents & Children Parent and

Child Service Integration

Understanding System, and

Policy Change That Supports Parents and

Children Designing and Implementing

with an Equity Lens

Page 15: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Building Block 1:Engaging Family

Voices

Page 16: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Engaging Family VoicesInside the CAA

• Seek and Listen to Customer Voices

• Engagement of Customers in Program Design

Page 17: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Engaging Family VoicesBeyond the CAA

• Connecting with Families New to CAA

• Including Families in Coalitions/Collaborations with Partners

Page 18: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Resources Engaging Families

• Engaging Parents and Developing Leaders, A Self-Assessment and Planning Tool for Nonprofits and Schools, Annie E. Casey

• Creating Solutions Together, Design Thinking , The Office of Family Assistance and 3 Grantees, Office of Family Assistance, Administration for Children and Families

Page 19: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Building Block 2:Aligning High

Quality, Intentional, Intensive Services to

Parents and Children

Page 20: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Quality, Intentional, Intensive Services Inside the CAA

• Early Childhood Education

• Postsecondary & Employment Pathways

• Health & Well-Being

• Economic Supports

• Social Capital

• Executive Functioning

• Parenting

Page 21: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Quality, Intentional, Intensive ServicesBeyond the CAA

• Engagement of Partners to Provide Full Range of Aligned Services for Parents and Children

Page 22: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Resources on Aligned Services• Two-Generation Playbook, Aspen Ascend• Exploration of Integrated Approaches to Support Child Development and

Improved Family Economic Security. OPRE Report, ACF, HHS• Serving Immigrant Families Through Two Generation Programs, Migration

Policy Institute• Investing in Innovation, Reflections on the Families Economic Success-

Early Childhood Pilots, Annie E. Casey Foundation• Breakthrough Ideas That Move Children and Their Parents Toward

Economic Success and Economic Security, Community Action Partnership Webinar Series

• Social Capital Building Toolkit, Saguaro Seminar, John F. Kennedy School of Government, Harvard University

• Advancing Two Generation Approaches: Developing an Infrastructure To Address Parent and Child Needs Together, Annie E. Casey Foundation

Page 23: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Building Block 3:Parent and Child

Service Integration

Page 24: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Parent & Child Service Integration Inside the CAA

• Family Centered Coaching

• Coordinated Family and Staff Meetings

• Integrated Program Engagements (e.g.—shared child and parent graduation events)

• Coordinated Scheduling

• Co-location

• No Wrong Door

Page 25: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Parent & Child Service IntegrationBeyond the CAA

• Integration Includes Partners and Systems Beyond the CAA

Page 26: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Resources on Parent & Child Service Integration

• Laying the Groundwork for Service Integration and a Whole Family Approach, Community Action Partnership Webinar

• Anti-Poverty Practice Series, Bundling Services to Improve Outcomes Case Study, Community Action Partnership

• Family Centered Coaching Toolkit, Prosperity Agenda• Cross-Systems Innovations: The Line of Sight or getting

from where you are to where you want to be.• Human Services System Integration: A Conceptual

Framework, Institute for Research on Poverty, University of Wisconsin- Madison

Page 27: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Building Block 4:Understanding

Systems and Policy Change That

Supports Parents and Children

Page 28: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Systems & Policy Change Inside the CAA

• Changes to CAA Systems

• Changes to CAA Policies

Page 29: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Systems & Policy ChangeBeyond the CAA

• Changes to Systems Outside the CAA

• Changes to Policies Outside the CAA

Page 30: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Resources on Systems and Policy Change

• Making Tomorrow Better Together: A Guide to Outcomes for 2Gen Policy Makers, Aspen Ascend

Page 31: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Building Block 5:Designing and Implementing with an Equity

Lens

Page 32: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Designing and Implementing with an Equity Lens Inside the CAA

• Recognize Institutional, Systemic and Structural Barriers that Perpetuate Inequity

• Co-Creation and Co-Ownership of Solutions• Exploration of Environmental Changes that

Promote Family Success• Staff Reflect the Diversity of the Communities

Being Served• Seek to Design and Deliver Strategies that Bridge

and Build Knowing, Relationships, and Mitigate Structural Bias Problems

Page 33: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Designing and Implementing with an Equity Lens Beyond the CAA

• Recognize Conscious and Unconscious Othering in Communities

• Changes to Policies/Process that Serve as Barriers to Families Due to Their Difference

• Seek to Deliver Strategies that Bridge and Build Knowing, Relationships, and Mitigate Structural Bias Problems with Partners and Communities

Page 34: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Equity Resources

• We the People: Practicing Belonging In A Period of Deep Anxiety, Haas Institute For a Fair and Inclusive Society

• Truth, Racial Healing and Transformation: Narrative Change,Community Action Partnership

• The Science of Equality, Volume 1: Addressing Implicit Bias, Racial Anxiety, And Stereotype Threat In Education and Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity

• Poverty And Race Through A Belongingness Lens, Northwest Area Foundation.

• National Equity Atlas• Advancing Racial Equity in Nonprofits, Georgetown

University

Page 35: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Building Block 6:Building & Using

Leadership

Page 36: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Building & Using Leadership Inside the CAA

• Connecting Whole Family Approach to Agency’s Mission

• Establishing a Shared Vision

• Articulating a Clear Purpose-Whole Family Mind Set

• Completing Strategic Plan and Program Planning/Design

• Creating Capacity for Agency Change and Learning

Page 37: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Building & Using Leadership Beyond the CAA

• Shared Vision Across Partners

• CAA Serves as Catalyst in the Community to Align Services That Support Parents and Children

• CAA Provides Supports and Resources to Create Community Change Effort That Focuses on Improving Conditions for Parents and Children

Page 38: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Resources on Building and Using Leadership

• Leading Change, Why Transformations Fail by John P. Kotter

• Eight Steps to Accelerate Change, John P. Kotter

• Introduction to Collective Impact, Community Action Partnership and Collective Impact Forum, FSG

• Collective Impact Roles and Developing Your Common Agenda, Community Action Partnership and Collective Impact Forum, FSG

• When Collective Impact Has Impact, ORS Impact and Spark Policy Institute

Page 39: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Building Block 7:Attending to

Organizational Culture and

Systems

Page 40: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Attending to Organizational Culture and SystemsInside the CAA

• Culture of Shared Purpose Exists Rather than a Grants Management Business Culture

• Staff Buy-In Across and Up and Down the Agency• Regular Communication Internally on Shared Purpose,

Plans, and Progress.• Strategic Communication with Customers and Stakeholders.• Organization Structure and Staffing Supports Intensive

Service Provision to Parents and Children• Organization Provides Cultural Competency Training and

Support• Staff Training and Development Investments

Page 41: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Attending to Organizational Culture and SystemsInside the CAA

• Supervision is Structured to Support Intensive Service Provision to Parents and Children

• Low Staff Turnover Maintains Continuity and Relationships with Families

• Culture of Learning and Continuous Improvement Exists Across the CAA

• Capacity to Attend to Data Collection, Analysis, Security and Confidentiality

• Strategies to Manage Data on Parents and Children Together

• Considerations for Future Evaluation

Page 42: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Attending to Organizational Culture and SystemsBeyond the CAA

• Partners Have a Shared Purpose with Goals and Measurements Articulated.

• Partners Have a Communication Structure In Place

• Support for Maintaining the Partnership Present

Page 43: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Resources on Organizational Culture and Systems

• Advancing Two Generation Approaches, Integrating Data To Support Families, Annie E. Casey Foundation

• Strengthening the Foundation, Strategic Evidence Building for Two Generation Approaches, Annie E. Casey

• Uplifting the Family: A Two Generation Approach, Community Action Partnership

• Family Centered Coaching Toolkit, Prosperity Agenda• Anti-Poverty Practice Series: Trauma Informed Care

Case Study, Community Action Partnership• Setting the Stage for a Data Centric Organization,

Community Action Partnership

Page 44: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Resources on Organizational Culture and Systems

• Becoming Data Centric, Using a Whole Agency Data Approach, Community Action Partnership

• Anti-Poverty Series, Trauma Informed Approaches- Three Cases,Community Action Partnership

• Building Intergenerational Success, Measuring Whole Family Outcomes, Community Action Partnership with Equal Measure

• Taking Data Out of Silos, Community Action Partnership• Program Level Data Collection, Community Action Partnership and Garrett

County Community Action Committee• Data Use for Continuous Quality Improvement: What the Head Start Field

Can Learn from Other Disciplines, A Literature Review and Conceptual Framework, OPRE, Administration for Children and Families,

• Culture of Continuous Learning Project: A Literature Review of the Breakthrough Series Collaborative, OPRE, Administration for Children and Families

Page 45: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Building Block 8:Securing Funding

and Other Resources

Page 46: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Securing Funding and Other Resources Inside the CAA

• Capacity and Plan to Blend and Braid Existing and New Funding

• Realignment and Linking of Services and Systems

• Plans to Take Pilots to Scale

Page 47: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Securing Funding and Other Resources Beyond the CAA

• Resources (Time and or Money) Have been Secured or Realigned to Support Mutually Reinforcing Activities

• Clear Plans and Memos of Understanding In Place

Page 48: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Resources on Securing Funding and Other Resources

• Advancing Two-Generation, Funding To Help Families Succeed, Annie E. Casey Foundation

Page 49: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Whole Family Approach Building Blocks

Securing Funding and

Other Resources

Building and Using

LeadershipAttending to

Organizational Culture and

Systems

Engaging Family Voices

Aligning High Quality,

Intentional, Intensive

Services to Parents & Children Parent and

Child Service Integration

Understanding System, and

Policy Change That Supports Parents and

Children Designing and Implementing

with an Equity Lens

Page 50: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

QUESTIONS & COMMENTS

Page 51: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Sept 12: Opportunity Youth in 2Gen Practice

Sept 19: Building Wealth Across Generations

Sept 26: Community Engagement and Equity for Collective Impact

https://communityactionpartnership.com/events/category/webinars/

September

Page 52: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest
Page 53: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

2018 Annual ConventionLCRC Session Offerings

Page 54: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

Whole Family Approach

Whole Family Approach:

Sustaining Two-Generation Programs

Understanding the Building

Blocks: A Whole Family

Approach

A Whole Family Approach: MultilevelStrategies

Mini-General

Racial Equity

Advancing Racial Equity-

Practical Steps for

CAAs

Facing Race: Designing

Programs to Bridge the

Racial Wealth Gap

Dr. Manuel Pastor

Keynote Speaker

Decreasing Homelessness

Housing Rural America: Place-Based Strategies to Address the

Changing Landscape of Homelessness

Results at the Community Level

Looking at Results from the Community Level: A Local

Agency Perspective

Cultivating Data-Centered

Organizations

Becoming a Data-Centered Organization

Health Intersections

CAA- Federally Qualified Health

CenterRoundtable

Our Lost Cousins –

Partnering with Federally

Qualified Health Centers to

Address Client Health Needs

Addressing the Social

Determinants of Health

Integrated Services

Integral Models of Care

Page 55: Whole Family Approach€¦ · Health Care, Haas Institute For a Fair and Inclusive Society, and Center For Policing Equity •Poverty And Race Through A Belongingness Lens, Northwest

LCRC Staff Contact Info:Tiffney Marley, Project Director, LCRC

[email protected]

Jarle Crocker, Director of Training and Technical Assistance (T/TA)[email protected]

Courtney Kohler, Senior Associate, T/[email protected]

Hyacinth (Xandy) McKinley, Program Associate, [email protected]

Liza Poris, Program Associate, T/[email protected]

Charity Frankowski, VISTA [email protected]

Jeannie Chaffin, Consultant for CA Economic Mobility [email protected]

This presentation was created by the National Association of Community Action Agencies – Community Action Partnership, in the performance of the U.S. Department

of Health and Human Services, Administration for Children and Families, Office of Community Services Grant Number, 90ET0466. Any opinion, findings, and

conclusions, or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the U.S. Department of Health and

Human Services, Administration for Children and Families.