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Whole Community Concept

Portland General Electric

Joint Use Association Annual Meeting

Jay JewessBusiness Continuity & Emergency Management06 October 2016

Discussion Goals Overview

PGE power restoration

PGE’s Incident Command System overview

Whole community approach

Energy sector issues after a Cascadia Subduction Zone (CSZ) Earthquake

Joint utility coordination

Seven Steps to Power Restoration

PGE and the Incident

Command System

Incident: Occurrence – causedby human, technological, or natural phenomena – thatrequires response actions toprevent or minimize loss of life, or damage to property, theenvironment, reputation,financial or other impact areas.

What is an Incident?

Business Continuity & Emergency Management

Incident Life CycleBusiness-As-Usual through “Business Unusual” to Business-As-Usual

Return to normal operations

Initial life

safety actions

Incidentoccurs

Emergency response and incident stabilization continue; business

continuity actions increase

Business continuity actions to restore critical business functions continue. Ramp down and return to normal

operations when possible.

Emergency Response

[Time]

Business Continuity

Business Continuity & Emergency Management

Lean Forward – Think Ahead

• Levels –Declaring an Emergency

• Added Level 4 Catastrophic in 2016

• Remember – An incident within an incident

• Lean Forward

Incident Complexity and Resource Needs

As the incident complexity or duration escalates, the ICS Structure must be able to nimbly grow accordingly.

Incident complexity Resource needs ICS structure

Com

plex

ity

Res

ourc

e ne

eds

ICS

stru

ctur

e

Duration

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PGE’s Incident Management Team

ICS/IAP/EOC

• Self Assessment• Medical Triage and Aid• Evacuation/Shelter-in-Place• Search and Rescue if needed

Communications

Life Safety

Incident Stabilization

• Scene Size up (Sit Stat)• Coordinated Operating Picture (Damage Assessment)• Incident Commander activation as required• Demobilization Planning Begins

• Capacity and Capabilities• Devices, systems, and infrastructure• Concept of Operations• Internal/External

• Command and General Staff• Incident Command Posts, Branches and

Emergency Operations Center components• Incident Action Plan, Span of Control• Transfer of Command, Demobilization

Incident Management – Top Priorities

#1

#2

#3

HOW

Whole Community Concept

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Whole Community - Dependencies

Energy Sector Issues Following a Cascadia

Subduction Zone (CSZ) Earthquake

Clear Path IV – Energy Sector Exercise• Exercise Name: Clear Path IV Energy Sector Focused Disaster Response Exercise

• Overview: Department of Energy Exercise series designed to strengthen cooperation between government and industry to facilitate energy sector restoration following a catastrophic incident.

• Date: April 19‐20, 2016– Day 1 Tabletop Exercise, Day 2 Functional Exercise

• Location:– World Trade Center (Portland OR) (Day 1 & 2)– Department of Energy Headquarters (Washington, DC) (Day 2)

Purpose: Scope:

• Address the challenges the energy sector (petroleum, gas, electric)may face during a catastrophic Cascadia Subduction Zone earthquake and tsunami 

• Focus on the collaboration between government and industry 

• Facilitate the delivery of capabilities across internal and mutual assistance networks

• Day 1 explored specific components of the energy sector’s incident response to include…

o Joint operations o Fuel system managemento Power restorationo State coordination

• Day 2 explored the operational exercise played from… 

o DOE Headquarters o Energy Response Organization o Unified Command Structure at the DOE Emergency 

Operations Center, coordinated with simulated field operations in the Pacific NW. 

Exercise Overview

• American Fuel & Petrochemical Manufactures• American Petroleum Institute • American Public  Power Association• APR Energy• ARCOS• Arizona Department of Emergency & Military 

Affairs• Bonneville Power Administration• BP• BP Fuels North America• Chevron• City of Portland• City of Salem• Civil Air Patrol• Clackamas County Disaster Mgmt• Clark Public Utilities• Consolidated Edison of New York• Coos‐Curry Electric Cooperative• Defense Logistics Agency Energy Americas• Department of Energy• Department of Commerce• Devon Energy• Edison Electric Institute • EIS Council• Environmental Protection Agency• Eugene Water & Electric Board• Exelon Corporation• Federal Emergency Management Agency  • HAMMER Federal Training Center

• Idaho Pacific Utilities Commission• Israel National Emergency Mgmt Authority• Kinder Morgan• Marion County Emergency Management• Montana Department of Environmental Quality• National Association of State Energy Officials • National Energy Technology Laboratory• National Governors Association • National Petroleum Council• National Rural Electric • NJ Resources• NV Energy• NW Natural• Obsidian • Oregon Army National Guard• Oregon Department of Energy• Oregon Department of Justice Fusion Center• Oregon Office of Emergency Management • Pacific Gas & Electric • Pacific Northwest National Laboratory• Pacific Power• PacifiCorp • Peak Reliability• Portland General Electric • Puget Sound Energy• PNNL

Exercise Participants

• Shell Energy Resources

• Southern California Edison

• Tacoma  Public Utilities

• Tesoro Companies

• TransCanada Pipelines Limited 

• U.S. Army Corps of Engineers

• U.S. Bureau of Reclamation

• U.S. Coast Guard

• U.S. Department of Energy

• U.S. Department of Homeland Security

• U.S. Northern Command

• U.S. Oil & Refining Co.

• Utah Division of Emergency Management

• WA Army National Guard

• WA Department of Commerce

• WA Emergency Management Division

• WA Utilities & Transportation Commission

• Washington County Emergency Management

• Washington State Department of Commerce

• Western Area Power Administration

• Western Electricity Coordinating Council

• Williams Northwest Pipeline

• And many more!

Map shows power plants/sub-stations and transmission lines. Brown shading is ground shaking intensity (MMI). Electrical Power Infrastructure Impacts

Federal Disaster Declaration for CSZ Earthquake

FEMA Incident Support StructureUnified Coordination Group Organization

Key Takeaways

Public/ Private Sector Coordination Essential Debris clearance, fuel, staging areas, generators, clearances, waivers, drones, etc

Mutual Assistance – National Response Event Currently designed for personnel - what about other resources?

Waivers (i.e. DOT/EPA)

Public Sector – Supportive vs Prescriptive

Situational Awareness/ Damage Assessments

National Response Framework – FEMA Power Outage Annex Mass Power Outage Plan (FEMA)

Joint Utility Coordination

Joint Utility Coordination

Need a stronger interface between joint pole owners, electric utility, CATV, telecomm, wireless, water andlocal gas distribution companies

Strengthens coordination –restoration concerns, issues,priorities, messaging

Improves partner efficiency and effectiveness – bettermanagement of limitedresources

Reduces global estimatedtime of restoration (ETR) forall involved

Potential Liaison role in Incident Command System(ICS)

Joint Utility Coordination

When an elevated height of readiness isnecessary – with notice (incoming weather) or no-notice (earthquake, fire)

Shared company contactinformation (not a person’s number) for primary contact ineach company prior to the emergency (local)

Use our Customer Contact Center vice Emergency Repair Dispatch contact number for situational updates

Critical issues identified / shared

Joint Utility Coordination

“Make safe” vs. “Restoration”

Clearing of blocked roads –coordination with governmententities (local, state)

Coordination of Trees / Tree Removal Flaggers, night lighting,

traffic management Developing “joint objectives”

when needed

Jay JewessBusiness Continuity & Emergency Management jay.jewess@pgn.com(503) 464-8837

Questions?

"We did not anticipate that airliners would be commandeered and turned into guided missiles; but the fact that we practiced for other kinds of disasters made us far more prepared to handle a catastrophe that nobody envisioned."

-Rudolph W. Giuliani, former mayor of New York

System impacts, incident causesNatural / Nature High winds, hurricane,

tornado Thunder, electrical storm Winter / ice storm Earthquake, tsunami Temperature extremes,

drought Flood Fire Landslide Dam failure Volcanic Pandemic, epidemic

Technological Electrical, generator

Transportation

Fuel or supply shortage

Water / sewer

Steam

Fire Systems

IT, security system

Structural damage

HumanAccidental or intentional Food, water contamination Human error Riot, labor strike VIP situation Armed intruder, hostage,

civil disturbance Vandalism Sabotage Chemical, biological,

radiological Nuclear Mail System

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What is ICS? 

A standardized, all‐hazards incident management system that:

Enables a coordinated response.

Establishes common processes for planning and management of resources.

Allows for integration within a common organizational structure. 

PGE and the Incident Command System (ICS)

Incident Command System  (ICS)

Reduces confusion in an emergency Improves safety, coordination, communication Supports efficient use of resources Defines emergency roles and responsibilities Defines common terminology Manages span of control Modular structure/adaptable to be scaled to meet demands of

a variety of events National model for public safety/first responders Virtual or Physical Location Activation

Examples of Priorities1. Support to Search & Rescue and

other life saving resources

2. Critical life sustaining facilities (hospitals, nursing homes)

3. Shelters – feeding, sleeping, local distribution points

4. Police, Fire/EMS, 911, EOC’s

5. Water/Sewer, Tower sites and other communication nodes

6. Traffic routes

7. Major waterways / commerce

All Hazards Approach

PGE’s Incident Management Team

Public Information Officer (PIO)

Liaison**Officer(s)

(GA, BCG, TCC, BCEM)

Safety/SecurityOfficers

IncidentCommander

OperationsSection

Planning Section

Logistics Section

Finance/Admin Section

Command: Overall responsibility for incident. Sets objectives, monitors / adjusts as necessary.

Operations: Develops tactical organization, directs all resources to carry out Incident Action Plan, accomplish the stated objectives.

Planning: Develops Incident Action Plan toaccomplish objectivesby facilitating processfor IMT on behalf of Incident Commander.

Logistics: Provides resources and all other services needed tosupport incident andensures facilities, communications andmedical plan.

Finance/Admin: Monitors costs related to incident. Provides overall fiscal guidance, processes claims.

PIO: Management, communication of info withapproval from IC.

Liaison: Integration withother stakeholders

Safety: Safety of incident w/delegated authority from IC.Security: Security of incidentto protect staff, property,assets.

Command Staff

GeneralStaff

Joint Utility Liaison forWire Down

Oregon Preparedness Video

• Placeholder for Oregon Preparedness Earthquake Video