who moved my bi?
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Who Moved My BI? A discussion on evolving trends in BI and how to stay ahead
Who Moved My BI? - Agenda
Hypothetical case studies Case Study 1 – Product Executive – Insurance Case Study 2 – Sales Supervisor – Cable Television
Evolution of BI Adoption
Evolving Trends – People, Process, Technology
The Foundation
Evolving Trends – How Do We Get There? Foundation Assessment Improving Your Foundation The Path Forward
Sample Assessment & Open Discussion
Who Moved My BI? – Presenters
Ravi Natarajan has managed multiple successful Data Warehouse implementations at various fortune 100 companies. A self-proclaimed researcher and academic with heavy industry experience, he is the quintessential architect. He is constantly on the lookout for new ideas and technologies.
Arvind Purushothaman has more than14 years of experience primarily in Data Warehousing and Business Intelligence. He has successfully implemented multiple Data Warehouse and Business Intelligence projects using a global delivery model. He is interested in identifying new ways to use data in everyday business processes.
Ravi NatarajanExecutive Vice President,
Information Management Drivestream, Inc.
Arvind PurushothamanVice President,
Information Management Drivestream, Inc.
Case Study 1 – Product Executive – Auto Insurance
Scenario Context Industry: Auto Insurance Actor: Jason, Product Executive Identify market opportunities and design products with speed and insight
Evolving Trends Interactive and
advanced visualization Scenario modeling Collaborative decision
making Mobile BI
Mobile BI apps increase productivity by enabling analytics form anywhere
Advanced visualization allows for quick and easy
analysis by enabling business users to look at
data from several perspectives
Collaboration tools built into BI apps enable
rapid decision making by creating shared virtual
workspaces
Scenario modeling enables analyzing the various factors that impact a decision
Data-as-a-service allows for data from various internal and
external sources to be easily included in
analysis
RESULTS
Mashups enhance visualization and access to
data by facilitating interaction between data and services from various
sources
New market opportunities
Increased productivity
Higher adoption rates
Higher profitability
Speed to market
Case Study 1 – Product Executive – Insurance
Scenario Context Industry: Cable Television Actor: Emily, Sales Supervisor Stop customer churn by providing alternative
product packages
Evolving Trends Real time dashboards and
scorecards Event based alerts Mashups Social media analytics Text mining
Case Study 2 – Sales Supervisor – Cable Television
Real-time-dashboards provide immediate insight into market events
Collaboration tools built into BI apps
enable rapid decision making by creating
shared virtual workspaces
Scenario modeling enables analyzing the various factors that impact a decision
Text mining enables usage of unstructured data in
analytics by searching for patterns in unstructured
data
Case Study 2 – Sales Supervisor – Cable Television
Mashups enhance visualization and access to
data by facilitating interaction between data and services from various
sources
Event based alerts look for patterns among the millions of transactions
to raise alerts
Social media analytics allows companies to monitor
customer sentiment by trolling discussions and
media in social networking and media sites
Advanced visualization allows for quick and
easy analysis by enabling business users
to look at data from several perspectives
Integrated workflows allow discussions, data
and decisions to be reused and create efficient processes
Timely response to market conditions
Increased customer satisfaction
RESULTS
Lower customer churn
Higher profitability
1980
DSS
EIS
ODS
Data Marts
EDW
OLAP
Dashboards
Real time Data Integration
Mobile
AdvancedVisualization
PredictiveAnalytics
Scenario modeling
Social media integration
2010
Evolution of BI Adoption
Evolving Trends
PEOPLE PROCESS TECHNOLOGY
Pervasive BI
Collaboration
Sharing of data
Instant results
Intuitive
Rapid decisions
Integrated workflow
Automated decisions
Metadata driven
Scenario modeling
Predictive analytics
Social analytics
Advanced visualization
Faster databases
Real time data
Evolving Trends - People
Pervasive BI – Embedded BI , Data Services, Self service BI and Dashboard
applications will make information available and accessible to everyone in the
enterprise including executives , team members, customers, vendors and
partners.
Collaboration – Shared workspace and collaboration tools built into BI
platforms will enable people to collaborate at various levels including analysis,
information sharing and most importantly decision making.
Instant results – With the availability of real time query processing, data
warehousing appliances, in-memory databases and trickle feed integration SLA
for data availability will become shorter.
Sharing of data – Shared workspace and collaboration tools will capture
discussions, analysis and decisions while at the same time enable sharing of
data and ideas.
Intuitive – Self service BI, Advanced visualization and user interface will make
business analysis a main stream task than an IT discipline. Users will build their
own BI dashboards and scorecards with minimal or no IT help.
PEOPLE
Evolving Trends - Process
Rapid decisions – Real-time BI makes data immediately available, advanced
visualization and collaboration enable quicker analysis thus shortening the
decision making process.
Integrated workflow – Convergence and integration of BPM (Business
Process Management) and BI will result in not only BI tasks getting integrated
into the business process but also the results of BI feeding the next process in
the workflow.
Metadata driven – Data sharing and collaboration will drive data
governance initiatives, especially regarding collection and usage of metadata.
Scenario modeling– With the advent and integration of scenario modeling
and predictive analysis tools into BI platforms more what-if analysis will be
performed at various levels of decision making.
Automated decisions – Real-time BI integrated with rules engines and
business processes will result in real-time monitoring, event based alerts and
automated decisions.
PROCESS
Evolving Trends - Technology
Predictive analytics – Integration of predictive analytics and data mining
into BI platforms will enable easier adoption of these technologies and
integration into business process.
Social analytics – Tools specializing in social networking and media
analysis along with text mining will enable continuous monitoring of customer
sentiments and targeted marketing.
Advanced visualization – Advanced visualization, data-as-a-service,
mashups provide a very rich BI environment providing different perspectives
and ability to combine data from various sources internal and external.
Faster databases – Data warehousing appliances and in-memory
databases provide greater performance and scalability.
Real time data – Applications built expressly to analyze real time data, real
time data integration tools and trickle feed tools will make the data available for
analysis real time or near real time.
TECHNOLOGY
Evolving Trends - Foundation
ToolsData Integration
BI platformDatabases
Rule engines
Data GovernanceData Quality
MetadataSecurity
ArchitectureSOA
Data ArchitectureContent Management
OrganizationBusiness driven
EIM/ECM /BI– CoEGovernance
Evolving Trends
Evolving Trends – How Do We Get There?
Understand current
capabilities
Address gaps in
foundation
Implement emerging
trends
Reporting and Analytics
Integration
Governance
Data
Infrastructure
Tactical action plan to
address gaps in:
Data availability
Data security
Data quality
Infrastructure requirements
Predictive analytics
Collaboration tools
Mashups
Social media analytics
Real time analytics
Slide heading
Evolving Trends – Immediate steps
How Drivestream Can Help
Foundation Assessment
Improving Your Foundation
The Path Forward
Sample Assessment & Open Discussion
Information Management Environment Assessment Sample
Open Discussion
Ravi NatarajanExecutive Vice President, Information Management [email protected]
Arvind PurushothamanVice President,
Information Management [email protected]
For More Information, Contact:
www.drivestream.com
Ravi NatarajanExecutive Vice President, Information Management [email protected]
Arvind PurushothamanVice President,
Information Management [email protected]
For More Information, Contact:
www.drivestream.com
Slide headingAbout Drivestream
Drivestream is a global management consulting services firm headquartered in the Washington DC area with delivery centers located in the United States and India. We have been in business since 2002.
We provide strategic advice and tactical support for developing, maintaining and upgrading our customers’ business applications.
We invest heavily in people, process and tools for delivering our services.
Drivestream’s leadership team has a very strong entrepreneurial & consulting background with many years of work experience at PricewatershouseCoopers, IBM, KPMG and other Fortune 500 companies around the world.
We have successfully delivered over 400+ projects for some of the world’s largest companies as well as middle market customers across industries and geographies.
About Drivestream