whitney quesenbery wq usability.com | @whitneyq | slideshare/whitneyq center for civic design:...

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Whitney Quesenbery WQusability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility is a design problem A web for everyone

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Page 1: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

Whitney QuesenberyWQusability.com | @whitneyq | slideshare/whitneyq

Center for Civic Design: UsabilityInCivicLife.org

A Web For

Everyone

Accessibility is a design problem

A web for everyone

Page 2: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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Which of these are assistive technology?

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Page 3: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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Disability: the outcome of the interaction between a  person with an impairment and the environment and attitudinal barriers she/he may face

- International Classification of Functioning (ICF)

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Page 4: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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I feel like technology is finally catching up with what I truly need.

Glenda Watson Hyatt DoItMyselfBlog.com

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Page 5: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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Principles for accessible design1. People first

2. Clear purpose

3. Solid structure

4. Easy interaction

5. Helpful wayfinding

6. Clean presentation

7. Plain language

8. Accessible media

9. Universal usability5

Page 6: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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1 | People First

Carol Jacob

Lea Emily Steven

Maria Trevor Vishnu6

Page 7: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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2 | Clear purpose: well defined goals

Design for mobile first because...

Mobile forces you to focus

(November 2009)

http://www.lukew.com/ff/entry.asp?933 7

Page 8: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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Build accessibility into your thinking...and your templates

A big hat tip to @AccessibleJoe and all the folks working on making WordPress more accessible, and to Sylvia Eggers, author of the accessible child theme shown here. 8

Page 9: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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Design for diversity in interaction stylesThink outside the mouse

Images: Braille, foot pedal, magnifier, Talking Dial, Voiceover, joystick, audio, high contrast keyboard Glenda Watson Hyatt and her iPad

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Page 10: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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3 | Solid structure: built to standards

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Page 11: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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4 | Easy interaction: everything works

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Page 12: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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5 | Helpful wayfinding: guides users

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Page 13: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

13Identify the areas of a page visually and in code

role = banner

role = main

role = contentinfo

role = complementary

role = form

role = navigation

role = navigation

role = search

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Page 14: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

14Even complex pages work with good signposting

OpenIDEO.com14

Page 15: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

15Even complex pages work with good signposting

OpenIDEO.com

Challenge Phases

Main Content

User Comments

Stats

Related themes

Share

Activity feed

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Page 16: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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6 | Clean presentation: supports meaning

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Page 17: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

17Learn to recognize good contrast, so it becomes part of your design palette

Large Text

Body Text

Large Text

Body Text

Large Text

Body Text

vs.

Large Text

Body Text

Large Text

Body Text

Large Text

Body Text

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Page 18: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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7 | Plain language: creates a conversation

Clear summary

States risk in text

.. and visually

Invites action

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Page 19: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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People read with different levels of literacy

Below basic – only the most simple and concrete reading skills

Basic – able to manage everyday tasks

Intermediate – moderately challenging activities like consulting reference material

Proficient – interpreting text, comparing viewpoints

U.S. National Assessment of Adult Literacy http://nces.ed.gov/naal/kf_demographics.asp 19

Page 20: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

20Support different reading styles and perception

http://www.careerinfonet.org/finaidadvisor/earnings.aspx?nodeid=21 20

Page 21: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

21Support different reading styles and perception

http://www.careerinfonet.org/finaidadvisor/earnings.aspx?nodeid=21 21

Good title

Visual information

Clear summary

Data in a table

Page 22: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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8 | Accessible media: supports all senses

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Shape

Color

Text

Page 23: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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Meaningful alternatives for visual information

What’s the right alternative text for this image?

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Page 24: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

24The right alt text depends on context:Why are you putting this image on the screen?

Fox

Red fox

A red fox, standing on a pile of rocks, looking back at the camera

Red fox at Sachuest Point National Wildlife Refuge

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Page 25: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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9 | Universal usability: create flow and delight

Simple.com25

Page 26: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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When everyone has a place at the (design) tableWe can design a web for everyone

Photo: mtstcil.org andITIF/CATEA26

Page 27: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

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Have a new perspective

Photo: AIGA Dessign for Democracy and blog.metmuseum.com27

Page 28: Whitney Quesenbery WQ usability.com | @whitneyq | slideshare/whitneyq Center for Civic Design: UsabilityInCivicLife.org A Web For Everyone Accessibility

Whitney QuesenberyWQusabilityCenter for Civic Design

[email protected]

@whitneyq