whitepaper: market survey on impact to sharps
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STC_SMSWP_1109
(866) 338-5120www.stericycle.com
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November 2009
Table of contents
Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Meeting the Challenge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Study Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Demographics - who was surveyed? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Identifying the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Why Stericycles SMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Results
Staff Safety - Needlestick Reductions
Staff Response
Environmental Impact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Market Survey on Impact to SharpsInjuries and the Environment
P R O T E C T I N G P E O P L E . R E D U C I N G R I S K .TM
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STUDY OBJECTIVESDuring February and March of 2009, an independent market
research consultant conducted a nationwide telephone survey
of 52 hospitals who are Stericycle SMS customers.
The focus of the interview was threefold:
1) To evaluate the impact of SMS on needle sticks trendsduring the disposal process due to vertical drop;
2) The influence of the Bio Systems reusable container
on staff, the hospital and the community at large and;
3) The direct impact of the SMS pro-active change out
of the Bio Systems reusable containers (1/3 1/2 full
when exchanged) on clinical staff.
Hospitals randomly chosen were current users of the Sharps
Management Service.
A research tool was developed to address the above areas.Each interview took approximately 20 minutes to complete.
An independent researcher was engaged to conduct thesurveys to ensure all data was obtained in an impartial and
objective process. All data was consolidated to ensure
confidentiality of the hospital and participant.
Meeting the Challenge
REDUCE RISK TO STAFF WHILE BEING ENVIRONMENTALLY FRIENDLY
Increasingly in todays healthcare environment, there are two major issues that are growing
concerns for hospitals as they strive to deliver optimal clinical care. They are:
1) The increased risk of occupational injury to healthcare workers
2) The increased generation of medical waste and its impact on the environment
Stericycles Sharps Management Service (SMS) using the Bio Systems reusable containers
addresses both of these issues as they relate specifically to needle disposal and Sharps
Injuries (SIs). SIs are a significant occupational risk to all clinicians and support staff within
the hospital care setting. In addition, the disposable sharps containers are defined as
regulated medical waste and must be treated prior to disposal in local landfills - negatively
contributing to the environment. SMS provides protection to hospital staff working with
sharps by decreasing the risk of exposure to potentially hazardous bloodborne pathogens.
Through the use of Stericycle SMS Bio Systems reusable sharps containers, the direct impact
to the environment can be quantified due to a decrease in landfill waste.
Demographics
All geographic regions of the country (Figure 1) wererepresented in the final survey results. A representation
of hospital size is also noted in Table 1. The target survey
participant was the hospital staff person responsible for the
monitoring of SIs - principally the Infection Control Practitioner,
with sporadic participation from Environmental Services orEmployee Health.
Breakdown of interviewees are:
85% of the participants worked in Infection Control,
11% in Environmental Services (EVS)
4% were in Employee Health or Risk Management.
The majority of participants, 72% had extensive experience(over 5 years) in infection control expertise, with 40% of
those having greater than 10 years. Professional titles can
vary from hospital to hospital, but included Director (9),
Manager (24), Practitioner (7) Coordinator (8), Safety Officer(2), Team leader (1) and Epidemiologist (1). All respondents
were familiar with the SMS, the Bio Systems ReusableContainers, their hospitals process for measuring SIs and
the impact on staff, both clinical and non-clinical.
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FIGURE 1
15 West Hospitals(CA,CO,AZ)
10 Midwest Hospitals(KS,MI,OH,WI)
8 S/SE Hospitals(TX,FL,TN,KY,SC,NC)
19 N/NE Hospitals(NY,MA,NJ,PA,RI)
Beds # Hospitals Respondents69 100 5101 299 16300 500 15
500 699 8700 999 6
> 1000 2
Table 1
Table 2
Table 3
# Years Using SMS # % responses< 1 6 11%
1 3 years 21 40%>3 5 years 14 27%
>5 10 years 5 10%> 10 years 6 11%
Phase 4/5 Needle Sticks # % responses0 21 40%
0 - 1 12 23%2 5 7 13%>5 1 2%
Unknown 9 17%
No change 2 4%
Key
Surveyed States
Not Surveyed States
housekeeping was accountable for monitoring and removingthe sharps containers prior to overfilling. In 19% of the
hospitals, nursing staff was responsible for the monitoring,
reporting and/or changing the containers. In all situations,
the management of the sharps containers was an additional
responsibility to their primary job responsibilities, often
Identifying the Problem
To evaluate the impact of the SMS on the hospital, a review
of the prior sharps disposal process was recorded, specifically
who was responsible for managing the sharps containers and
how were SIs recorded. Overwhelming, 67% stated that EVS/
Housekeeping were primarily responsible for managing the swapout of sharps containers. In addition to their basic duties, EVS/
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perceived as a distraction. Training was provided to hospital
staff, both nursing and housekeeping, on the approved process
to check and swap out the containers. The containers were to bechecked daily and changed when 2/3 3/4 full, varying based
on individual hospital protocol. Frequent survey comments on
the prior sharps container management included everyone was
responsible, therefore no one was responsible, it was a mish
mash mess, to it was not a reliable system. The hospitalswere looking for a better system for their staff and their patients
that would provide direct accountability for the replacement
of sharps containers. In evaluating processes for sharps
management, hospitals were looking for a system that would
decrease staff exposure to risk, minimize costs and diminish
environmental impact.
Why Stericycles SMS using Bio SystemsReusable Containers?
Why Stericycles SMS?
The process for choosing a partner for sharps management variedfor each hospital. In describing their role within the hospital
process for choosing SMS, 69% felt they played an active roleas a team leader/member evaluating all various options for
sharps management. This role included an assessment of current
practices, identification of key requirements for a vendor partner,
research of all potential vendor services offered, evaluating
vendor sites and reviewing available vendor references. 31%stated they were the driving force in securing the SMS using
Bio Systems reusable containers for their facility with the final
decision generally made in the executive suite.
When asked why the hospital chose the SMS with Bio Systemsreusable containers, responses reflected these 3 main areas,
cost savings, risk reduction and environmental impact.
Cost (29%):To measure the total cost savings, 11% of the respondents also
specifically mentioned the labor savings in addition to the direct
costs of container replacement. Although implementing the SMS
did not necessarily eliminate staff headcount, it did allow EVS toredirect housekeeping to focus on their primary role of cleaning
and disinfecting patient rooms. Relieving nursing staff of this
additional responsibility and allowing them to focus on patient
care derived an added benefit.
Decrease SIs Risk (27%):Closely related to the cost concerns was the need to reduce therisk of exposure to sharps injuries. Sharps injuries continue to be
a category of occupational injury exposing staff to bloodborne
pathogens, which include hepatitis B and C viruses and human
immunodeficiency virus (HIV). Several researchers have
examined the extent of SIs in the United States. Panlilio
and colleagues reviewed data from fifteen healthcare
facilities participating in the National Surveillance Systemfor Healthcare Workers (NaSH) and est imated that 384,325
occur every year.4 However, due to the lack of a systemic
data collection process, the true number of injuries is
unknown, with an estimate for underreporting placingthe total annual number of SIs in excess of 576,000.5
Detailed analysis of SIs collected via NaSH, reveals that 16%
of SI occur during or after disposal.5 The unique vertical
drop design of the Bio Systems reusable sharps containers
reduces the potential risk of needle injury by eliminating steps
required in handling the needle during the disposal step. Byoutsourcing the container monitoring and providing pro-active
swap out when 1/3 1/2 full, the SMS provides additional
protection to staff by eliminating the need to handle needle/
sharp materials during container replacement.
Environmental Impact (22%):Respondents felt that a key social responsibility of all
hospitals was to minimize the amount of treated regulated
medical waste disposed in our landfills diminishing their
carbon footprint. However, once cost and risk reduction
goals were met, environmental impact was factored intothe switch from disposable to reusable containers. It was
felt that media coverage and community activism increased
the overall community awareness of the impact hospital
waste, specifically medical waste, has on the environment.
For hospitals that had recently converted to the SMS (within
the past five years) using the Bio Systems reusable sharpscontainer to directly manage their environmental effect was
weighted more heavily. Progressively more hospitals are making
purchasing decisions that allow for sustainable practices and
to be more green. See Sidebar 2 for Carbon Estimator.
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and disinfected containers that were installed and replaced,
any apprehension regarding sanitary conditions of thecontainers was diminished. As potential aesthetic concerns
were eliminated, 100% of hospitals stated they now prefer
the Bio Systems reusable containers as an environmentally
friendly way to decrease landfill usage and an opportunity
for the hospital to decrease their carbon footprint.
To remove potential risk during the Phase IV (see Sidebar
for PPM definition) step of sharp disposal, the Bio Systems
reusable container has a vertical drop design. When
questioned on the reaction of clinical staff to this design,
42% raised an initial safety concern in the area of pediatrics.
Staff was fearful of the potential of young patients gainingaccess to the sharps, causing increased need to monitor
and protect patients. Pre-education on the benefits of the
containers along with proper positioning with container
height and location (per National Institutes of Safety and
Health standards) dismissed this fear. Outside of the pediatricarea, there was minimal to no reaction to the open verticaldesign of the Bio Systems reusable sharps containers.
Implementation
On the whole, the switch to the Stericycle Sharps Management
Service occurred without incident. A preliminary concern by many
of the respondents was in managing a non-hospital employee
on the patient floors for the container replacement. This wasquickly eliminated as SMS technicians were professional,
responsive and followed specific hospital protocols as required.
It was felt that having an expert responsible for the monitoringand management of the container removed this burden on staff
to allow them to perform their primary responsibilities. Clinical
satisfaction continued to grow as SMS technicians automaticallyreplaced Bio Systems reusable containers, eliminating the
responsibility from healthcare workers. On average the longevity
of these customers with the SMS was 3.8 years, with a range
from < 1year (11%) to > 10 years (11%). See Table 2 on page 3.
It was stated that by removing this task, healthcare workers
were able to focus on providing quality patient care in a cleanand safe environment.
Regarding the staff acceptance of the Bio Systems reusablesharps containers, 77% were surprised at how effortless and
smooth the transition occurred. In 58% of the facilities, clinical
staff (nurses and nurse assistants) had no concerns regardingthe use of a reusable container for sharps management. In 29%
there was initial concern from clinical staff on potential problems
with the cleanliness of reusable boxes. Once exposed to the clean
(SIDEBAR 2)CARBON ESTIMATOR
CARBON FOOTPRINT ESTIMATOR EXAMPLE
For a 200 bed acute care hospital, by using the StericycleSharps Management Service and Bio Systems Reusable Sharps Containers
YOUR CO2 DIVERTED IS:
13,180 Pounds of CO2
This is equal to the followingstatement below:
CO2 Emissions fromGallons of Gasoline.
CO2 Emissions fromPropane Cylinders usedfor Home Barbeques
679 pounds
249 pounds
1 ReusableSharps Container
prevents 600
Disposable Containers
from going
into landfills.
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Results
Sharp injury cases are segregated into five major segments
based on the procedure timeline. Phase IV involves the sharpdevice disposal and Phase V defines any actions in handling the
sharps container as during replacement. The survey questions
were directed at the impact of SMS using Bio Systems reusable
containers on the Phase IV and Phase V injury rate.
Overall, since implementing the SMS using Bio Systemsreusable containers, hospital customers indicated that
needlesticks associated with the sharps disposal (Phases
IV and V) fell significantly:
63% experienced a decline of needle sticks to 0 1 per year;
40% eliminated all Phase 4/5 needle sticks a 100% reduction.
52% saw a greater that 30% reduction in disposal needlesticks after SMS was implemented. See Table 3 on page 3.
100% felt that the unique design of the container combined
with pro-active swap out of the Bio Systems reusable
containers contributed to the decline in needle sticks.
For hospital staff, safety and risk reduction were the primary
goals of the SMS implementation. Regarding safety outcomes,85% of hospital staff responded that they strongly agreed/
agreed that utilizing the SMS increased safety outcomes in
their facility due to the proactive swap out of the Bio Systems
reusable containers by Stericycle Service Specialists. By eliminating
the need for hospital staff to handle the container exchange,
it directly decreased the staff exposure to injury. Applying thesame measurement scale, 91% strongly agreed/agreed that
using the Sharps Management Service with Bio Systems reusable
containers is a clinical best practice.
Interviewees were questioned on their potential referral of
the Stericycle SMS using Bio Systems reusable containers to
their hospital peers. On a scale of 1 10, 90% responded inthe top two categories (9 or 10) that they would highly
recommend Stericycles Sharps Management Service using
Bio Systems reusable containers to their peers at other
hospitals and plan to continue to use the service. Overall,
92% responded in the top of the scale that their overall
experience with Stericycles SMS service was excellent.
In closing, when asked what they would say to their peers
at a healthcare facility using disposable sharps containers,
comments included:
Recommend everyone investigate the reusable system
It is a win/win
Save the landfills, environmentally safe, earth friendly
This is the wave of the future
Benefit is employee safety safer all around
This is easy, a seamless system, one person accountable
Just do it! Only way to go
Stericycles Sharps Management Service using Bio Systems
reusable containers provides a comprehensive process
that reduces risk to healthcare workers while decreasing
waste in our landfills. By providing service specialists that
are responsible for managing the monitoring and disposalof sharps containers, your staff can focus on their primary
responsibilities of patient care and environmental services.
1 Beekmann SE, Henderson DK. Protection of healthcare workers from bloodborne pathogens. Curr Opin Infect Dis. 2005:18:331-62 Occupational Safety and Health Administration, Department of Labor. 29CFR Part 1910.1030, Occupational exposure to bloodborne pathogens; fina l rule. Federal Register 1991:56:64004-182.3 OSHA, Department of Labor, Bloodborne Pathogens and Needlestick Prevention. April 2001. Avail able at: http://www.osha.gov/SLTC/bloodbornepathogens/standards.html Accessed 04/30/2007.4 Panlilio AL, Orelien JG, Srivastava PU, Jagger J, Cohn RD, et al. Estimate of the annual number of percutaneous injuries among hospital-based healthcare workers in the United States, 1997-198. Infect Cont Hosp Epidemiol 2004;25:556-562.5 Centers for Disease Control & Prevention (CDC). Workbook for Designing, Implementing, and Evaluating a Sharps Injury Prevention Program. February 12, 2004. Available at: Http://www.dcd.gov/sharpssafety/index.html.6 Garcia R. Time for a new focus on Sharps injury prevention: using procedural period methodology to produce rapid rate reduction {lecture} APIC 33rd Annual Educational Conference & Internal Meeting, June 15, 2006. Tampa, FL