whitepaper: market survey on impact to sharps

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  • 8/8/2019 Whitepaper: Market Survey on Impact to Sharps

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    STC_SMSWP_1109

    (866) 338-5120www.stericycle.com

    SMS White Paper (10-09).indd 2 11/4/09

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    November 2009

    Table of contents

    Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

    Meeting the Challenge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

    Study Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

    Demographics - who was surveyed? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

    Identifying the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

    Why Stericycles SMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

    Results

    Staff Safety - Needlestick Reductions

    Staff Response

    Environmental Impact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

    Market Survey on Impact to SharpsInjuries and the Environment

    P R O T E C T I N G P E O P L E . R E D U C I N G R I S K .TM

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    STUDY OBJECTIVESDuring February and March of 2009, an independent market

    research consultant conducted a nationwide telephone survey

    of 52 hospitals who are Stericycle SMS customers.

    The focus of the interview was threefold:

    1) To evaluate the impact of SMS on needle sticks trendsduring the disposal process due to vertical drop;

    2) The influence of the Bio Systems reusable container

    on staff, the hospital and the community at large and;

    3) The direct impact of the SMS pro-active change out

    of the Bio Systems reusable containers (1/3 1/2 full

    when exchanged) on clinical staff.

    Hospitals randomly chosen were current users of the Sharps

    Management Service.

    A research tool was developed to address the above areas.Each interview took approximately 20 minutes to complete.

    An independent researcher was engaged to conduct thesurveys to ensure all data was obtained in an impartial and

    objective process. All data was consolidated to ensure

    confidentiality of the hospital and participant.

    Meeting the Challenge

    REDUCE RISK TO STAFF WHILE BEING ENVIRONMENTALLY FRIENDLY

    Increasingly in todays healthcare environment, there are two major issues that are growing

    concerns for hospitals as they strive to deliver optimal clinical care. They are:

    1) The increased risk of occupational injury to healthcare workers

    2) The increased generation of medical waste and its impact on the environment

    Stericycles Sharps Management Service (SMS) using the Bio Systems reusable containers

    addresses both of these issues as they relate specifically to needle disposal and Sharps

    Injuries (SIs). SIs are a significant occupational risk to all clinicians and support staff within

    the hospital care setting. In addition, the disposable sharps containers are defined as

    regulated medical waste and must be treated prior to disposal in local landfills - negatively

    contributing to the environment. SMS provides protection to hospital staff working with

    sharps by decreasing the risk of exposure to potentially hazardous bloodborne pathogens.

    Through the use of Stericycle SMS Bio Systems reusable sharps containers, the direct impact

    to the environment can be quantified due to a decrease in landfill waste.

    Demographics

    All geographic regions of the country (Figure 1) wererepresented in the final survey results. A representation

    of hospital size is also noted in Table 1. The target survey

    participant was the hospital staff person responsible for the

    monitoring of SIs - principally the Infection Control Practitioner,

    with sporadic participation from Environmental Services orEmployee Health.

    Breakdown of interviewees are:

    85% of the participants worked in Infection Control,

    11% in Environmental Services (EVS)

    4% were in Employee Health or Risk Management.

    The majority of participants, 72% had extensive experience(over 5 years) in infection control expertise, with 40% of

    those having greater than 10 years. Professional titles can

    vary from hospital to hospital, but included Director (9),

    Manager (24), Practitioner (7) Coordinator (8), Safety Officer(2), Team leader (1) and Epidemiologist (1). All respondents

    were familiar with the SMS, the Bio Systems ReusableContainers, their hospitals process for measuring SIs and

    the impact on staff, both clinical and non-clinical.

    Stericycle, Inc. SMS WHITE PAPER 2 www.stericycle.com

    SMS White Paper (10-09).indd 5 11/4/09

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    www.stericycle.com 3

    FIGURE 1

    15 West Hospitals(CA,CO,AZ)

    10 Midwest Hospitals(KS,MI,OH,WI)

    8 S/SE Hospitals(TX,FL,TN,KY,SC,NC)

    19 N/NE Hospitals(NY,MA,NJ,PA,RI)

    Beds # Hospitals Respondents69 100 5101 299 16300 500 15

    500 699 8700 999 6

    > 1000 2

    Table 1

    Table 2

    Table 3

    # Years Using SMS # % responses< 1 6 11%

    1 3 years 21 40%>3 5 years 14 27%

    >5 10 years 5 10%> 10 years 6 11%

    Phase 4/5 Needle Sticks # % responses0 21 40%

    0 - 1 12 23%2 5 7 13%>5 1 2%

    Unknown 9 17%

    No change 2 4%

    Key

    Surveyed States

    Not Surveyed States

    housekeeping was accountable for monitoring and removingthe sharps containers prior to overfilling. In 19% of the

    hospitals, nursing staff was responsible for the monitoring,

    reporting and/or changing the containers. In all situations,

    the management of the sharps containers was an additional

    responsibility to their primary job responsibilities, often

    Identifying the Problem

    To evaluate the impact of the SMS on the hospital, a review

    of the prior sharps disposal process was recorded, specifically

    who was responsible for managing the sharps containers and

    how were SIs recorded. Overwhelming, 67% stated that EVS/

    Housekeeping were primarily responsible for managing the swapout of sharps containers. In addition to their basic duties, EVS/

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    Stericycle, Inc. SMS WHITE PAPER 4 www.stericycle.com

    perceived as a distraction. Training was provided to hospital

    staff, both nursing and housekeeping, on the approved process

    to check and swap out the containers. The containers were to bechecked daily and changed when 2/3 3/4 full, varying based

    on individual hospital protocol. Frequent survey comments on

    the prior sharps container management included everyone was

    responsible, therefore no one was responsible, it was a mish

    mash mess, to it was not a reliable system. The hospitalswere looking for a better system for their staff and their patients

    that would provide direct accountability for the replacement

    of sharps containers. In evaluating processes for sharps

    management, hospitals were looking for a system that would

    decrease staff exposure to risk, minimize costs and diminish

    environmental impact.

    Why Stericycles SMS using Bio SystemsReusable Containers?

    Why Stericycles SMS?

    The process for choosing a partner for sharps management variedfor each hospital. In describing their role within the hospital

    process for choosing SMS, 69% felt they played an active roleas a team leader/member evaluating all various options for

    sharps management. This role included an assessment of current

    practices, identification of key requirements for a vendor partner,

    research of all potential vendor services offered, evaluating

    vendor sites and reviewing available vendor references. 31%stated they were the driving force in securing the SMS using

    Bio Systems reusable containers for their facility with the final

    decision generally made in the executive suite.

    When asked why the hospital chose the SMS with Bio Systemsreusable containers, responses reflected these 3 main areas,

    cost savings, risk reduction and environmental impact.

    Cost (29%):To measure the total cost savings, 11% of the respondents also

    specifically mentioned the labor savings in addition to the direct

    costs of container replacement. Although implementing the SMS

    did not necessarily eliminate staff headcount, it did allow EVS toredirect housekeeping to focus on their primary role of cleaning

    and disinfecting patient rooms. Relieving nursing staff of this

    additional responsibility and allowing them to focus on patient

    care derived an added benefit.

    Decrease SIs Risk (27%):Closely related to the cost concerns was the need to reduce therisk of exposure to sharps injuries. Sharps injuries continue to be

    a category of occupational injury exposing staff to bloodborne

    pathogens, which include hepatitis B and C viruses and human

    immunodeficiency virus (HIV). Several researchers have

    examined the extent of SIs in the United States. Panlilio

    and colleagues reviewed data from fifteen healthcare

    facilities participating in the National Surveillance Systemfor Healthcare Workers (NaSH) and est imated that 384,325

    occur every year.4 However, due to the lack of a systemic

    data collection process, the true number of injuries is

    unknown, with an estimate for underreporting placingthe total annual number of SIs in excess of 576,000.5

    Detailed analysis of SIs collected via NaSH, reveals that 16%

    of SI occur during or after disposal.5 The unique vertical

    drop design of the Bio Systems reusable sharps containers

    reduces the potential risk of needle injury by eliminating steps

    required in handling the needle during the disposal step. Byoutsourcing the container monitoring and providing pro-active

    swap out when 1/3 1/2 full, the SMS provides additional

    protection to staff by eliminating the need to handle needle/

    sharp materials during container replacement.

    Environmental Impact (22%):Respondents felt that a key social responsibility of all

    hospitals was to minimize the amount of treated regulated

    medical waste disposed in our landfills diminishing their

    carbon footprint. However, once cost and risk reduction

    goals were met, environmental impact was factored intothe switch from disposable to reusable containers. It was

    felt that media coverage and community activism increased

    the overall community awareness of the impact hospital

    waste, specifically medical waste, has on the environment.

    For hospitals that had recently converted to the SMS (within

    the past five years) using the Bio Systems reusable sharpscontainer to directly manage their environmental effect was

    weighted more heavily. Progressively more hospitals are making

    purchasing decisions that allow for sustainable practices and

    to be more green. See Sidebar 2 for Carbon Estimator.

    SMS White Paper (10-09).indd 7 11/4/09

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    www.stericycle.com 5

    and disinfected containers that were installed and replaced,

    any apprehension regarding sanitary conditions of thecontainers was diminished. As potential aesthetic concerns

    were eliminated, 100% of hospitals stated they now prefer

    the Bio Systems reusable containers as an environmentally

    friendly way to decrease landfill usage and an opportunity

    for the hospital to decrease their carbon footprint.

    To remove potential risk during the Phase IV (see Sidebar

    for PPM definition) step of sharp disposal, the Bio Systems

    reusable container has a vertical drop design. When

    questioned on the reaction of clinical staff to this design,

    42% raised an initial safety concern in the area of pediatrics.

    Staff was fearful of the potential of young patients gainingaccess to the sharps, causing increased need to monitor

    and protect patients. Pre-education on the benefits of the

    containers along with proper positioning with container

    height and location (per National Institutes of Safety and

    Health standards) dismissed this fear. Outside of the pediatricarea, there was minimal to no reaction to the open verticaldesign of the Bio Systems reusable sharps containers.

    Implementation

    On the whole, the switch to the Stericycle Sharps Management

    Service occurred without incident. A preliminary concern by many

    of the respondents was in managing a non-hospital employee

    on the patient floors for the container replacement. This wasquickly eliminated as SMS technicians were professional,

    responsive and followed specific hospital protocols as required.

    It was felt that having an expert responsible for the monitoringand management of the container removed this burden on staff

    to allow them to perform their primary responsibilities. Clinical

    satisfaction continued to grow as SMS technicians automaticallyreplaced Bio Systems reusable containers, eliminating the

    responsibility from healthcare workers. On average the longevity

    of these customers with the SMS was 3.8 years, with a range

    from < 1year (11%) to > 10 years (11%). See Table 2 on page 3.

    It was stated that by removing this task, healthcare workers

    were able to focus on providing quality patient care in a cleanand safe environment.

    Regarding the staff acceptance of the Bio Systems reusablesharps containers, 77% were surprised at how effortless and

    smooth the transition occurred. In 58% of the facilities, clinical

    staff (nurses and nurse assistants) had no concerns regardingthe use of a reusable container for sharps management. In 29%

    there was initial concern from clinical staff on potential problems

    with the cleanliness of reusable boxes. Once exposed to the clean

    (SIDEBAR 2)CARBON ESTIMATOR

    CARBON FOOTPRINT ESTIMATOR EXAMPLE

    For a 200 bed acute care hospital, by using the StericycleSharps Management Service and Bio Systems Reusable Sharps Containers

    YOUR CO2 DIVERTED IS:

    13,180 Pounds of CO2

    This is equal to the followingstatement below:

    CO2 Emissions fromGallons of Gasoline.

    CO2 Emissions fromPropane Cylinders usedfor Home Barbeques

    679 pounds

    249 pounds

    1 ReusableSharps Container

    prevents 600

    Disposable Containers

    from going

    into landfills.

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    Stericycle, Inc. SMS WHITE PAPER 6 www.stericycle.com

    Results

    Sharp injury cases are segregated into five major segments

    based on the procedure timeline. Phase IV involves the sharpdevice disposal and Phase V defines any actions in handling the

    sharps container as during replacement. The survey questions

    were directed at the impact of SMS using Bio Systems reusable

    containers on the Phase IV and Phase V injury rate.

    Overall, since implementing the SMS using Bio Systemsreusable containers, hospital customers indicated that

    needlesticks associated with the sharps disposal (Phases

    IV and V) fell significantly:

    63% experienced a decline of needle sticks to 0 1 per year;

    40% eliminated all Phase 4/5 needle sticks a 100% reduction.

    52% saw a greater that 30% reduction in disposal needlesticks after SMS was implemented. See Table 3 on page 3.

    100% felt that the unique design of the container combined

    with pro-active swap out of the Bio Systems reusable

    containers contributed to the decline in needle sticks.

    For hospital staff, safety and risk reduction were the primary

    goals of the SMS implementation. Regarding safety outcomes,85% of hospital staff responded that they strongly agreed/

    agreed that utilizing the SMS increased safety outcomes in

    their facility due to the proactive swap out of the Bio Systems

    reusable containers by Stericycle Service Specialists. By eliminating

    the need for hospital staff to handle the container exchange,

    it directly decreased the staff exposure to injury. Applying thesame measurement scale, 91% strongly agreed/agreed that

    using the Sharps Management Service with Bio Systems reusable

    containers is a clinical best practice.

    Interviewees were questioned on their potential referral of

    the Stericycle SMS using Bio Systems reusable containers to

    their hospital peers. On a scale of 1 10, 90% responded inthe top two categories (9 or 10) that they would highly

    recommend Stericycles Sharps Management Service using

    Bio Systems reusable containers to their peers at other

    hospitals and plan to continue to use the service. Overall,

    92% responded in the top of the scale that their overall

    experience with Stericycles SMS service was excellent.

    In closing, when asked what they would say to their peers

    at a healthcare facility using disposable sharps containers,

    comments included:

    Recommend everyone investigate the reusable system

    It is a win/win

    Save the landfills, environmentally safe, earth friendly

    This is the wave of the future

    Benefit is employee safety safer all around

    This is easy, a seamless system, one person accountable

    Just do it! Only way to go

    Stericycles Sharps Management Service using Bio Systems

    reusable containers provides a comprehensive process

    that reduces risk to healthcare workers while decreasing

    waste in our landfills. By providing service specialists that

    are responsible for managing the monitoring and disposalof sharps containers, your staff can focus on their primary

    responsibilities of patient care and environmental services.

    1 Beekmann SE, Henderson DK. Protection of healthcare workers from bloodborne pathogens. Curr Opin Infect Dis. 2005:18:331-62 Occupational Safety and Health Administration, Department of Labor. 29CFR Part 1910.1030, Occupational exposure to bloodborne pathogens; fina l rule. Federal Register 1991:56:64004-182.3 OSHA, Department of Labor, Bloodborne Pathogens and Needlestick Prevention. April 2001. Avail able at: http://www.osha.gov/SLTC/bloodbornepathogens/standards.html Accessed 04/30/2007.4 Panlilio AL, Orelien JG, Srivastava PU, Jagger J, Cohn RD, et al. Estimate of the annual number of percutaneous injuries among hospital-based healthcare workers in the United States, 1997-198. Infect Cont Hosp Epidemiol 2004;25:556-562.5 Centers for Disease Control & Prevention (CDC). Workbook for Designing, Implementing, and Evaluating a Sharps Injury Prevention Program. February 12, 2004. Available at: Http://www.dcd.gov/sharpssafety/index.html.6 Garcia R. Time for a new focus on Sharps injury prevention: using procedural period methodology to produce rapid rate reduction {lecture} APIC 33rd Annual Educational Conference & Internal Meeting, June 15, 2006. Tampa, FL