white eagle corporate presentation july 2011 (ph)

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Delivering Excellence and Innovation in Prepaid, E-Wallet, E-Payments and Mobile Commerce www.white-eagle.com| 0207 081 0847|[email protected] 1 Welcome to White Eagle (Europe) Plc

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Page 1: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected] 1

Welcome toWhite Eagle (Europe) Plc

Page 2: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

Introduction to White Eagle (Europe) Plc White Eagle (Europe) Plc is a privately owned and funded company Established in March 2007 Corporate Head Office based in Buckinghamshire, United Kingdom Approved MasterCard and Visa Service Provider White Eagle has successfully launched 35 White Label Prepaid Card Programmes Award winning technology provider of global end-to-end prepaid card, e-payment, e-

wallet and mobile banking payment solutions White Eagle owns its dynamic E-money Payment Platform and Gateway designed

specifically for this market which is continually developed to ensure our technology is at the cutting edge of market changes

Provide a number of E-money services and “plug and play” integration with other parties

Authorised to issue e-money solutions in the SEPA region Adhere to a strict security policy and comply with the PCI DSS security compliance

(PCI DSS Level 1) Adhere to PRINCE II Project Managements quality standards for on-time and on-budget programme delivery

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Page 3: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

Our Partners

BIN Sponsor

Transact 

Current Trust AccountRoyal Bank of Scotland

Daily Settlement AccountHSBC Bank

ProcessorFIS 

Cardholder Verification

GB Group

Intelligent ID 

 

Card Manufacturing

Thames

Oberthur Card PersonalisationServerSide

Acquiring NetworkVisaMasterCard TelcoVerizon Cable and Wireless

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Page 4: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

Sample of White label programs

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Page 5: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

Card Bureau White Eagle

BIN Sponsor

Bank Account

Programme ApprovalBIN Allocation

Fund ManagementReconciliation &

Settlement

Issuer & AcquirerCard & Transaction

ManagementFraud/transaction

monitoring

Processor

Secure management of

funds

Card production & personalisationCard fulfilment

Printing facilities

ClientClient transfers funds

to account to pre-fund card loads

Programme build and set-upProgramme monitoring

(compliance)Customer service

Marketing

Programme Director loads

cards with funds from client

Our Role

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Page 6: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

The role of the White EagleWhite Eagle is the integrating partner working between the Issuer, Processor, Loading Agencies and Card Production to deliver the programme to the client

In summary ... Contract with the client to deliver client’s programme in full Contract with and integrate with the issuer/Bin Sponsor/Bank Contract and Integrate with the processor Manage the reconciliation for all parties Manage compliance aspects both Scheme and Regulatory Manage interconnection of value added services Manage the call centre operation Design, build and test the relevant online portals Implement and maintain the anti fraud protection Deliver all CRM reports on all aspects of the programme

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Page 7: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

Our ServicesWhite Eagle provides end-to-end E-money/Mobile money prepaid solutions allowing our clients to focus on core business

Consultation and Professional Advice regarding Scheme Type Submission of Scheme to Regulatory Bodies (SIA Approval) Production of PID (Project Initiation Document) Production of PSD (Project Scope Document) Appointment of Dedicated Project Manager (Prince 2 min.) Production/ongoing management of Project Plan/Gant Chart Management of all Compliance matters, including; AML, JMLSG, PSD, banking code, data

protection, PCI DSS Bespoke Card Design and Approval Card Carrier Design and Approval Payment Service Provider (PSP) provision Fully functional online card application pages Provide Customer Service operations inc. call centre, Web and SMS Multilingual IVR (Interactive Voice Response) solution Access to the MasterCard retailer and ATM network Design support of marketing collateral

Services that White Eagle Prepaid typically provides include:

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Page 8: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

Our Services (continued)Management of all 3rd Party integrations, including:

Processor Post Office/PayPoint etc Card Manufacturer Personal Data Verification (KYC) Local Load Channels/Retailers

Website Design, including: Application Pages My Account FAQ’s Terms and Conditions Contact Us General Content

Provision of SMS and IVR services - Balance, Block, Unblock,Share, Lost etc

Provision of Real Time Reporting, including: E-wallet/Card Ordering E-Wallet/Cards Activated E-Wallet/Cards Loaded (by type - Bank, Post

Office, etc) Transaction Activity Report (ATM, POS, Load

Channel, etc) E-Wallet/Card Status

Ongoing Account Management including ‘FraudMonitoring’ and Customer Services 24/7/365

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Page 9: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

White Eagle’s IP platform

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MOBILE

• Card Management SMS:• Activate Account• Balance check• Last 4

transactions/mini statement

• Block/Unblock• Money transfer –

account to account• Block / Unblock• EX – Check exchange

rates- real time

IVR - CARD MANAGEMENT

• Interactive Voice Response platform

• Allows the 24 / 7 access to:• Account activation• Balance / last 4

transactions• PIN/PIN reminder• Foreign exchange

OBI (Online Business Intelligence)REPORTING

• Online reports data including:• Card/e-wallet orders• Account activated• Loads by value,

number, type, location• Transaction values and

volumes, spending trends by merchant code

• Access via secure login• Differing functionality• Can be fully interrogated

Page 10: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

Online account

View statements, Manage cards, PIN order, Report Lost/Stolen etc.

Customer services (24/7)

SMS

Balance

Block

Unblock

Etc

Your customers will have control in 3 ways:

Cardholder Account Management

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Page 11: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

OBI main components

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Page 12: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected] 12

OBI (Online Business Intelligence)

White Eagle has developed a powerful reporting suite providing access to comprehensive online reports allowing 24/7 access to cardholder data such as:

Cards Ordered Cards Activated Card loads by value and number per period Average load by type – bank, PayPoint, Post Office, etc Transaction values and volumes Spending trends by Country and Merchant Code Tailored MI reporting to suit your requirements Access to OBI is controlled by a secure login. Each user is allocated specific and

restricted access to varying levels of different functionality, based on their unique login. Data can be filtered and exported to conduct further analysis

Fee Manager

Powerful Eagle iP tool allowing programme managers to implement charging suites, independent of those collected by the central network switch

Page 13: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected] 13

Program managers -Reporting Suite

Page 14: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

Reporting Suite

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Page 15: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

Age Groups

Total Number of

Transactions

18-29 11740

30-49 17610

Transactions Total Number

Total Activated Cardholders 18340

Unique transacting Cardholders 12000

Total Transactions 29,350

Proportion of transactions that are Male 11,830

Proportion of transactions that are Female 17,520

Total Spend £1,922,800

Average Spend per year £1,600

Top 10 Transactions in Cash Value

Supermarkets £847,650

Eating Places, Restaurants £213,900

Department Stores £132,260

Lodging—Hotels, Motels, Resorts—not elsewhere classified £50,636

Package Stores, Beer, Wine, Liquor £53,305

Gift Shops £51,206

Pharmacies £52,171

Bars—Drinking Places £41,099

Clothing Stores £33,782

Example Detailed Reporting:

1. Amount of Cards sold2. Age and gender of cardholders3. Cards load amount4. Cards spend amount5. Where the cards were used

Data reporting

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Page 16: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

Category (MCC Code) Total Transactions Male Female Biggest Vendor

Supermarkets 39100 15600 21400 Sainsburys

Restaurants 26600 12400 14200 Mostly independents

Department Stores 17600 7000 10600 Debenhams

Pharmacies 12700 3200 9500 Boots

Bars/Drinking places 8400 4300 4100 Mostly independents

Clothing 8000 3000 5000 Next

Gift Shops 7000 700 900 Clinton Cards

Candy Stores 6200 2500 3700 Thornton’s Chocolates

Example Data to show where cardholders spend their money

Data reporting….cont’d

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Page 17: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

Specialist provider of end-to-end prepaid, e-payment and mobile commerce technology solutions

Technology that is designed specifically for prepaid resulting in greater flexibility and speed to market

Dynamic IVR platform offering enhanced services to customers

Full suite of mobile commerce services ranging from balance enquiries, mini-statements, money transfer, card blocking, pin retrieval, card activation, exchange rates, purchase via SMS

Experts with a proven track-record within the prepaid market. Reliable, stable prepaid technology along with valuable consultancy

Strong relationships with Visa & MasterCard

• Our payment services are accepted in 30M locations Worldwide

• White Eagle has a proven management team

Trusted and respected

• White Eagle (Europe) Plc is a multi award winning prepaid card company

• Recommendations from companies such as HSBC

Why White Eagle?

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Page 18: White eagle corporate presentation july 2011 (ph)

Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce

www.white-eagle.com| 0207 081 0847|[email protected]

Contact White Eagle nowand explore the opportunities

www.white-eagle.comtelephone: +44 (0) 7899 [email protected]

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