which is the path to take for success? what if your roadmap looked like this?
TRANSCRIPT
WHICH IS THE PATH TO TAKE FOR SUCCESS?
WHAT IF YOUR ROADMAP LOOKED LIKE THIS?
Who is Skyward?
2007
33 Years of K-12 experience
Year we Began partnership with TN
Y
99 % Customer retention rate
Our partnership with Skyward has been wonderful from the start. The level of technology and reporting we get is phenomenal. Skyward not only listens to us, but they try to achieve any outcomes we seek. It’s the only software company I know that operates at this level with its customers.
““
Jeff Edmonds, Supervisor of Data Services at Oak Ridge Schools, TN
Can Skyward handle EIS?
19
49 SR Programming Updates for TN since July, 2012
Enhancements that exceed state requirements since july, 2012
Y
10 Free training Webinars for TN customer base
Our state reporting support person has worked with programming to create new reports and procedures that allow us to check our data before it’s uploaded. She has contact with EIS personnel and doesn’t hesitate to ask questions to make sure Skyward is following the procedures most likely to give us good results.
““
Lisa Berry, Director of Technology at Alcoa City Schools, TN
I upload State data to EIS with 99.9% accuracy…the best thing about Skyward has been that it has always worked and done whatever we wanted.
“ “Bruce Tolley, Technology Supervisor at Unicoi County Schools, TN
The Skyward State Reporting team understands the needs of Tennessee. The training and follow-up provided are timely and efficient.
““
April Hall, Administrative Technician at Murfreesboro City Schools, TN
What will the transition look like with Skyward?
First, can Skyward convert your data successfully?
X For each conversion, we
write a custom program to ensure your old data
displays correctly
X Lots of experience
Migrating chancery, power school, or star
Secondly, how will Skyward configure the database to meet your needs?
Like a personal trainer, a tour
guide, a physician… our
professional project management team has
the expertise to get help you meet your goals
Project Manager = single source contact Pro-active evaluation and consultation Custom “best practice” recommendations Consistent communication
Get data converted
Make district decisions
Train staff
I was impressed with the Skyward team and Project Manager during our recent conversion. They were informative, helpful, and outlined the process effectively. This enabled me to understand my role and complete each portion in a timely manner. Our student conversion could not have been more fluid.
““
April Hall, Administrative Technician at Murfreesboro City Schools, TN
Lastly, how do we train our staff?
Hands-on, onsite or webex training
• Fully supported by your project management team
• Get a Detailed calendar of dates and personnel who would benefit
• On-going training for non-routine process or specialty areas
• Expert training increases staff confidence, reduces stress, improves outcome of your goals
My favorite part of Skyward is the customer service. My service calls are answered quickly and thoroughly. Resolving problems quickly is of utmost importance in my job.
“ “Jennifer Conner, Data Manager at Loudon County Schools, TN
In the end, any product will only be as useful and helpful as the people who are using it. Skyward did a great job of making sure we knew what were doing as well as ALL that we could do in the system.
“Jeff Edmonds, Supervisor of Data Services at Oak Ridge Schools, TN
These districts are loyal…and happy skyward
customers
Anderson county schools
Alcoa county schools
Loudon county schools
Lenoir city schools
Murfreesboro city schools
Oak ridge schools
Oneida special school district
Unicoi school district
Lebanon special school district
A ROADMAP FOR HEADING SKYWARD