where are you - im

7/21/2019 Where Are You - Im

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WHERE ARE YOU?I NEED YOU

Presented by a Digital worker


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rmation Technology Operations

5/12/15

Topic - Cascade

New Topic

Instant Messaging isupgraded and has a new

look and name!


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5/12/15

Proec! I"#or$a!io" - Cascade

%icroso#! I"s!a"! %essa&i"&'%OC() is &e!!i"& *p&raded+

T,e "ew I"s!a"! %essa&i"&!oo is caed %icroso#! ."c

New #ea!*res i0e !,e %earea aow o* !o 3e! o*r oca!io" Dispa o*r p,o!o

Cic0 !,e "ew ."c ico" !o se"d a" I"s!a"! %essa&e4

I"s!a"! %essa&i"& is ei"& *p&raded wi!, a "ew oo0 a"d "a$e4

Co$i"&

3oo"4


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Employees who currently use MOC

Yo* wi recei6e !,e *p&rade so$e!i$e e!wee"A*&*s! 21 a"d 3ep!e$er 78

A#!er o* recei6e ."c o* ca" e&i" !o *se i!

Employees who do not currently use MOC

Yo* wi recei6e !,e *p&rade so$e!i$e e!wee"A*&*s! 21 a"d 3ep!e$er 78+ T,e pro&ra$ is o" aco$p*!ers

Yo* $*s! si&" *p !o *se !,e so#!ware

Re9*es! I"s!a"! %essa&i"&

5/12/15

E"!er :oo!er Here

How does !,is a;ec! o*?

I# o* ,a6e"


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5/12/15

Proec! I"#or$a!io" - Cascade

T,e *p&rade wi sie"! i"s!a o" o*rco$p*!er so$e!i$e e!wee" A*&*s! 21 =3ep!e$er 78) 2817

.o&&i"& o; or s,*!!i"& dow" o*r co$p*!er a!!,e e"d o# eac, da d*ri"& !,is !i$e period is"ecessar !o co$pe!e !,e i"s!aa!io"+

A#!er !,e *p&rade i"s!as) a"d o* si&" i") !,e"ew ."c !oo is read !o *se

T,e !wo 6ersio"s are co$pa!ie) so o* wie ae !o I"s!a"! %essa&e wi!, *sers w,o

,a6e "o! e! recei6ed !,e *p&rade+ C*rre"! co"!ac!s #ro$ %OC wi e !ra"s#erred!o ."c

Cic0 !,e "ew ."c ico" !o se"d a" I"s!a"! %essa&e4

How wi o* recei6e !,e *p&rade?

W, , , d i %i # .


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."c is i0e %icroso#! O>ce Co$$*"ica!or '%OC( wi!,

a re#res,ed oo0 a"d #ee :i"d #a$iiar #ea!*res i" ."c2818= side side co$pariso"

ync eatures"

.a*"c, O"eNo!e !o !a0e "o!es d*ri"& a co"6ersa!io"

or 6ideo ca Ac!i6i! #eeds

Co"6ersa!io" is!

Ca i$pro6e$e"!s

P,o!o dispa O"e !o O"e 6ideo co"#ere"ci"&

5/12/15

E"!er :oo!er Here

ync and MOC are compatible so you can IM with people who ha#e not recei#ed the upgrade yet!

W,a! ,as c,a"&ed i" %icroso#! ."c2818?
https://comm.sp.ford.com/sites/digitalworker/dwu/training/Documents/Lync_2010_Finding_Familiar_Features_.pdfhttps://comm.sp.ford.com/sites/digitalworker/dwu/training/Documents/Lync_2010_Finding_Familiar_Features_.pdfhttps://comm.sp.ford.com/sites/digitalworker/dwu/training/Documents/Lync_2010_Finding_Familiar_Features_.pdfhttps://comm.sp.ford.com/sites/digitalworker/dwu/training/Documents/Lync_2010_Finding_Familiar_Features_.pdfhttps://comm.sp.ford.com/sites/digitalworker/dwu/training/Documents/Lync_2010_Finding_Familiar_Features_.pdf


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5/12/15

E"!er :oo!er Here

e! 3!ar!ed *si"& ."c ri&,! awa

$our %rst log&in must include your CD' ID ( )ord*com


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5/12/15

3e"d a"d Recei6e

+uick ,eference -uide
https://comm.sp.ford.com/sites/digitalworker/dwu/training/Documents/Lync_2010_Instant_Messaging_and_Presence_Quick_Ref_Card.pdfhttps://comm.sp.ford.com/sites/digitalworker/dwu/training/Documents/Lync_2010_Instant_Messaging_and_Presence_Quick_Ref_Card.pdfhttps://comm.sp.ford.com/sites/digitalworker/dwu/training/Documents/Lync_2010_Instant_Messaging_and_Presence_Quick_Ref_Card.pdfhttps://comm.sp.ford.com/sites/digitalworker/dwu/training/Documents/Lync_2010_Instant_Messaging_and_Presence_Quick_Ref_Card.pdfhttps://comm.sp.ford.com/sites/digitalworker/dwu/training/Documents/Lync_2010_Instant_Messaging_and_Presence_Quick_Ref_Card.pdfhttps://comm.sp.ford.com/sites/digitalworker/dwu/training/Documents/Lync_2010_Instant_Messaging_and_Presence_Quick_Ref_Card.pdf


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Presence state

5/12/15

E"!er :oo!er Here

.se presence icons to connect with others using InstantMessging!

Prese"ce 3!a!e


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5/12/15

E"!er :oo!er Here

There are special instructions for adding your photo at ord!

C,a"&e se!!i"&s !o dispa p,o!os

Change your photo settingsYo* ca" decide w,e!,er o* wa"! !o see o*rco"!ac!s@ p,o!os+

1+ Cic0 !,e Options*!!o") a"d !,e" cic0Personal+

2+ U"der Display photo) !o ,ide o!,er peope


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+uick #ideos

W,a! is ."c?

Add 6oice !o a" i"s!a"! $essa&e *si"& ."c2818

3e! o*r oca!io"

C,a"&e o*r s!a!*s Ta& a co"!ac!

3!ar! $*!ipe I$s

:i"d a"d add a co"!ac!

Add a "o!e

5/12/15

E"!er :oo!er Here

These #ideos and more can also be found on the D2 3ow do I forInstant Messaging!
http://mms//smi.ford.com/dw/What%20is%20Lync%202010.wmvhttp://mms//smi.ford.com/dw/Add%20voice%20to%20an%20instant%20message%20using%20Lync%202010.wmvhttp://mms//smi.ford.com/dw/Add%20voice%20to%20an%20instant%20message%20using%20Lync%202010.wmvhttp://mms//smi.ford.com/dw/SetYourLocation.wmvhttp://mms//smi.ford.com/dw/ChangeYourStatus.wmvhttp://mms//smi.ford.com/dw/TagAcontact.wmvhttp://mms//smi.ford.com/dw/StartMultipleIMs.wmvhttp://mms//smi.ford.com/dw/FindAndAddAcontact.wmvhttp://mms//smi.ford.com/dw/AddAnote.wmvhttp://mms//smi.ford.com/dw/AddAnote.wmvhttp://mms//smi.ford.com/dw/FindAndAddAcontact.wmvhttp://mms//smi.ford.com/dw/StartMultipleIMs.wmvhttp://mms//smi.ford.com/dw/StartMultipleIMs.wmvhttp://mms//smi.ford.com/dw/TagAcontact.wmvhttp://mms//smi.ford.com/dw/ChangeYourStatus.wmvhttp://mms//smi.ford.com/dw/SetYourLocation.wmvhttp://mms//smi.ford.com/dw/Add%20voice%20to%20an%20instant%20message%20using%20Lync%202010.wmvhttp://mms//smi.ford.com/dw/Add%20voice%20to%20an%20instant%20message%20using%20Lync%202010.wmvhttp://mms//smi.ford.com/dw/Add%20voice%20to%20an%20instant%20message%20using%20Lync%202010.wmvhttp://mms//smi.ford.com/dw/What%20is%20Lync%202010.wmvhttp://mms//smi.ford.com/dw/What%20is%20Lync%202010.wmvhttp://mms//smi.ford.com/dw/What%20is%20Lync%202010.wmv


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Microsoft ync is here2hen" 1 phased implementation will begin on 1ugust 45/ 4567/ and will take appro8imately

9&: weeks to be deli#ered to employees who currently using Instant Messaging*

3ow" D*ri"& !,e i$pe$e"!a!io" p,ase) !,e so#!ware wi e a*!o$a!ica i"s!aed+ .o&&i"& o; ors,*!!i"& dow" o*r co$p*!er a! !,e e"d o# eac, da d*ri"& !,is !i$e period is "ecessar !o

co$pe!e !,e i"s!aa!io"+

A#!er !,e so#!ware is i"s!aed o" o*r $ac,i"e) o* wi B"d !,e "ew %icroso#! ."c 2818 ico" i"

o*r Wi"dows s!ar! $e"*+

2hy" T,is *p&rade wi e",a"ce per#or$a"ce a"d re#res, !,e oo0 o# I"s!a"! %essa&i"&+ Yo* wi s!i

e"o !,e c*rre"! #ea!*res o# I"s!a"! %essa&i"& w,ic, aow o* !o c,a! wi!, o"e or $ore peope)

see !,e a6aiaii! or prese"ce o# a"o!,er perso") a"d co"d*c! o"e-!o-o"e 6ideo c,a!s *si"& aweca$+

3elp" C,ec0 !,e sc,ed*e) pa" !o a!!e"d o"e o# !,e Di&i!a Wor0er .i6e .ear"i"& e6e"!s!o ear"

ao*! I"s!a"! %essa&i"&4 'sc,ed*e !o #oow(

Gisi! Di&i!a Wor0ers How Do I I"s!a"! %essa&i"&pa&e

Pos! i"Ya$$er#or co$$*"i! s*ppor! a"d #eedac0

:or !ec,"ica assis!a"ce) co"!ac! !,e IT 3er6ice Des0 '#or$er 3POC or 3D( o"i"eor

!eep,o"e) or o*r oca s*ppor! !ea$+

.se IM to connect to the One ord Team
https://comm.sp.ford.com/sites/digitalworker/Pages/dwlive.aspxhttps://comm.sp.ford.com/sites/digitalworker/Pages/dwlive.aspxhttps://comm.sp.ford.com/sites/digitalworker/Pages/HowDoItem.aspx?UCTitle=Instant%20Messaging&UCID=76&Page=2&Section=2.001https://www.yammer.com/ford.com/http://www.request.ford.com/RequestCenter/myservices/myservice.do?resetBN=true&resetBN=truehttp://www.spoc.ford.com/phonenumber_ito.htmhttp://www.spoc.ford.com/phonenumber_ito.htmhttp://www.request.ford.com/RequestCenter/myservices/myservice.do?resetBN=true&resetBN=truehttps://www.yammer.com/ford.com/https://comm.sp.ford.com/sites/digitalworker/Pages/HowDoItem.aspx?UCTitle=Instant%20Messaging&UCID=76&Page=2&Section=2.001https://comm.sp.ford.com/sites/digitalworker/Pages/dwlive.aspx


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et;s take a deeper di#e with ync

Connect with people you care aboutPeople are easy to get in touch with

ind the right personLocate someone using incomplete information with Lync 2010

et people know where you are and what you are doingShare current information using Lync 2010

'tay on top of your daily communicationManage my day-to-day communications with Lync 2010


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Connecting with People

.e!


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1dd People to your Contacts ist

1dd people to your Contacts

list1+ I" !,e searc, Bed) !pe !,e

"a$e or e$ai aias o# !,eperso" o* wa"! !o add !oo*r Co"!ac!s is!+ ."cdispas !,e res*!s as o*!pe+

2+ I" !,e co"!ac! card !,a!appears) cic0 !,e p*s si&"'K(+

7+ 3eec! a co"!ac! &ro*p i"

w,ic, !o pace !,e co"!ac!+

Search field Add contact


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re


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Create -roups

W,e" o*


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=iew your Contacts by 'orting

Yo* ca" sor! o*r co"!ac!s *si"& !,ero*ps) 3!a!*s) a"d Rea!io"s,ip

*!!o"s+

To see !,e co"!ac!s i" !,e de#a*!&ro*ps 'i"c*di"& re


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Customi?e the look of your Contacts list

Yo* ca" c,a"&e !,e wa !,a! ."cO"i"e dispas co"!ac!s+

1+ I" o*r Co"!ac!s is!) cic0!,e Display Options*!!o"eow !,e searc, ar !o swi!c,e!wee" o"e a"d !wo i"es o#

i"#or$a!io" per co"!ac!+ I# o*rco$pa" *ses co"!ac!p,o!o&rap,s) a !wo-i"e 6iewdispas !,e p,o!os+

2+ :or $ore c,oices) cic0 !,edow" arrow eside DisplayOptions!o ope" !,e ayoutOptions$e"*+

ayout Options

menu

Display Options


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1ction @ar for Multimodal CommunicationT,e Ac!io" ar ,eps peope *"ders!a"d w,a! ."c 2818 pro6ides) w,ic,!,e" e!s !,e$ decide ,ow !o co"!ac! so$eo"e+ Yo* ca" se"d a" e-$ai

$essa&e) or s!ar! a" I% or a p,o"e ca+ Yo* ca" aso c,oose $ore op!io"si0e a 6ideo ca) sc,ed*e a $ee!i"&) or s,are co"!e"!+

.se the 1ction @ar

1+ Ho6er 'pa*se o*r

$o*se poi"!er( o6er aco"!ac!+

2+ Cic0 a" ico" o" !,eac!io" ar !o i"i!ia!eco$$*"ica!io" wi!, !,e

co"!ac!+7+ Cic0 !,e More Options

ico" !o see addi!io"aop!io"s #orco$$*"ica!i"& wi!,!,is co"!ac!+

!mail "#Phone

#ore

Options


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Practice Time 6" Disco#er the 1ction @ar

1+ Ho6er o6er a co"!ac!+2+ Cic0 a" ico" o" !,e ac!io" ar !o i"i!ia!e

co$$*"ica!io" wi!, !,e co"!ac!+

7+ Cic0 !,e More Options ico" !o see addi!io"aop!io"s #or co$$*"ica!i"& wi!, !,is co"!ac!+


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inding the ,ight Person

.e!


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Personal Note$ Status and ocation

My Picture and Personal Options

."c pro6ides 9*ic0 access !o se!!i"& a"d *pda!i"& i"#or$a!io" !,a! a *ser wa"!s!o s,are) i"c*di"& a perso"a "o!e) s!a!*s) a"d oca!io"+

Change your Personal and MyPicture options

1+Cic0 !,e Options *!!o" !odispa Op!io"s+

2+Cic0 Personalo" !,e is! o#

op!io"s+7+ C,ec0 op!io"s !o s,ow pic!*res o#

o*r co"!ac!s a"d *pda!e o*rprese"ce ased o" o*r %icroso#!O*!oo0 cae"dar i"#or$a!io"+

M+Cic0 My Picture+5+ 3eec! w,ic, pic!*re o*


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Presence

."c 2818 a*!o$a!ica se!s o*r prese"ce ased o" o*r ac!i6i! orO*!oo0 cae"dar+ Yo* ca" aso $a"*a *pda!e o*r s!a!*s+

Change your 'tatus1+ Cic0 !,e prese"ce s!a!*s a"d seec! o"e

o# !,e op!io"s+StatusPhoto

Personal Note

ocation

Options

Presence Status

1#ailableJ Yo* are o"i"e a"d a6aiae !o e

co"!ac!ed+ @usyJ Yo* are c*rre"! i" a ca or i" a $ee!i"&+ Do 0ot DisturbJ de#a*!) o* wi o" see

co"6ersa!io"aer!s #ro$ Wor0&ro*p co"!ac!s+

@e ,ight @ackJ Yo* are s!eppi"& awa #ro$ !,eco$p*!er #or a #ew $o$e"!s+

OA 2orkJ Yo* are "o! wor0i"& a"d "o! a6aiae!o co"!ac!+

1ppear 1wayJ Yo*r co$p*!er ,as ee" ide #or a

w,ie+


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The 3o#er E8perience

T,e %e Area prese"!s pic!*re) s!a!*s) a"d o!,er perso"a i"#or$a!io" !o,ep *sers ide"!i# a co"!ac!+ A co"!ac!


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Usi"& !,e e",a"ced searc, #*"c!io"ai! i" ."c 2818) o* ca" 9*ic0 ide"!i# a

perso" a"d !,eir a6aiaii!) &e! searc, res*!s !,a! B"d !,e ri&,! perso") a"d

aso searc, o" $ore !,a" *s! "a$es+ Eper! 3earc, *ses 0ewords !o "arrow !,esearc, #or B"di"& a perso" or &ro*p wi!, speciBc a!!ri*!es+

'earch by 0ameBeyword

'earch for a Person1+ Tpe a perso"


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Contact Card

T,eco"!ac! cardis a" e6er-prese"! !oo #or 6iewi"& so$eo"e


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Practice Time 4" ind a Contact and 'tart and IM

1+ Tpe a perso"


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et People now 2here $ou 1re

.e!


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'et your ocation

."c 2818 dispas a oca!io" *"der o*r prese"ce s!a!*s !,a! is rea!ed !o !,e

"e!wor0 o*


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1dd a Personal 0ote

."c 2818 e! o* easi *pda!e o*r oca!io" a"d "o!e+ Yo* 0"ow a! a &a"ce

w,a! o!,ers are seei"& ao*! o* so o* ca" $a0e s*re o*r i"#or$a!io" is

acc*ra!e a"d *p-!o-da!e+ Yo*r perso"a "o!e is dispaed as !,e seco"d i"e o#

o*r co"!ac! i"#or$a!io" w,e" o!,er peope 6iew o*r co"!ac! i"#or$a!io" i"

."c 2818+

.pdate your Personal 0ote

1+ Cic0 i" !,e Personal 0otearea+

2+ Tpe o*r "o!e+7+ Yo* ca" aso i"c*de a

,peri"0+

Personal Note


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=iew 1cti#ity eeds

Ac!i6i! :eeds e"ae o* !o see socia *pda!es #ro$ o*r co"!ac!s o"o*r Co"!ac!s is!+ I! e!s o* dispa !o o!,ers o*r $os! rece"! perso"a

"o!es) c,a"&es !o o*r pic!*re) a"d c,a"&es !o o*r !i!e or o>ce oca!io"+

=iew your eeds1+ Cic0 !,e 1cti#ity eeds!a+2+ 3cro !,ro*&, a6aiae #eeds+

Yo* ca" co"!ro w,e!,er !,e ao6e i"#or$a!io"

is s,ared doi"& !,e #oowi"&J

7+ :ro$ !,e Tools$e"*) cic0 Options+M+ O" !,e Personal!a) *"der 1cti#ity eed)

swi!c, !,e s,ari"& o# !,ese *pda!es o" oro;+

0oteYo*r c*rre"! perso"a "o!e a"d c*rre"! o*!-o#-o>ce "o!ewi appear i" !,e Ac!i6i! :eed) i# !,e are se!+ I# o* do "o!wa"! i"#or$a!io" dispaed i" o*r perso"a "o!e) o* ca"si$p ea6e !,e "o!e Bed a"0+

7+ Cic0 O+

#onitorin,

Acti(ity Feeds


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Practice Time 7" .pdate $our Personal 0ote

1+ Cic0 i" !,e Personal

0otearea+

2+ Tpe o*r "o!e+

7+ Upda!e o*r "o!e+

C,ae"&eJ I"c*de a ,peri"0 i" o*r Perso"aNo!e+ I"6i!e a co"!ac! !o 6iew o*r perso"a "o!ea"d cic0 !,e ,peri"0+

f i i


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'tay on Top of Communications

.e!


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0oti%cations

T,ere are #o*r areas !,a! aow o* !o or&a"ie a"d easi 6iew

i"#or$a!io" ao*! o*r co"!ac!s+ :ea!*res i0e "o!iBca!io"s aow o* !o

s!a o" !op o# pas! a"d prese"! co"6ersa!io"s) 0"ow w,e" so$eo"e is

!ri"& !o &e! i" !o*c,) a"d easi $a"a&e o*r ac!i6e co"6ersa!io"s+

No!iBca!io"s ,ep !o e"s*re !,a! co$$*"ica!io" ac!i6i! #ro$ o*r

co"!ac!s eco$es 0"ow" !o o*+=iew 0oti%cations

1+ Cic0 1cti#ity eeds)Con#ersations) or Phone!o6iew rece"! ac!i6i!)co"6ersa!io"s) cas a"d 6oice$ais+ Acti(ity Feeds Con(ersations

Phone

Call Notification

Contacts


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2indows Integration

Wi!, Wi"dows i"!e&ra!io") o* ca" ,o6er o6er !,e ."c 2818 ico"

i" !,e !as0 ar !o c,a"&e o*r s!a!*s) a"d 6iew a"d $a"a&e

co"6ersa!io"s+

Chan,e Status

Na(i,ate throu,h acti(e

con(ersations


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Managing Con#ersations

T,e Co"6ersa!io" area aows o* !o s!a o" !op o# pas! a"d prese"!

co"6ersa!io"s+ Yo* ca" "a6i&a!e !,ro*&, ope" co"6ersa!io"s or 6iew

pas! co"6ersa!io"s wi!,o*! ea6i"& ."c 2818+

Con(ersations

Manage Con#ersations

1+ Cic0 !,e Con#ersations

!a+2+ 3cro !,ro*&, !,e is! o#c*rre"! a"d pas!co"6ersa!io"s+

Con(ersation ta/


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Practice Time 9" Manage Multiple Con#ersations

1+Use !,e Con#ersations !a !o 6iew c*rre"! a"dpas! co"6ersa!io"s+

2+Ho6er o6er !,e ."c 2818 ico" i" !,e !as0 ar !o

6iew c*rre"! co"6ersa!io"s+

7+3wi!c, e!wee" co"6ersa!io"s+

3 l ,


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3elp ,esources ,!!pJ//"c+$icroso#!+co$

%a0e !,e swi!c, !o ."c O!,er ."c o"i"e !rai"i"&

,!!pJ//o>ce+$icroso#!+co$/e"-*s/co$$*"ica!or-,ep/c18

1S7272+aspync 4565%icroso#! ."c 2818 I% a"d Prese"ce Trai"i"&

%icroso#! ."c 2818 Co"#ere"ci"& a"d Coaora!io" Trai"i"&

%icroso#! ."c 2818 Goice a"d Gideo Trai"i"&

%icroso#! ."c 2818 Dee&a!e Trai"i"&

%icroso#! ."c 2818 R3 Trai"i"&

%icroso#! ."c 2818 We App Trai"i"&

%icroso#! ."c 2818 A!!e"da"! Trai"i"&

%icroso#! ."c 2818 Trai"i"& 'a !rai"i"& dow"oads(

More Practice Time
http://lync.microsoft.com/http://office.microsoft.com/en-us/lync-help/make-the-switch-to-lync-2013-RZ102924313.aspx?CTT=1http://office.microsoft.com/en-us/lync-help/training-courses-for-lync-2013-HA104032084.aspxhttp://office.microsoft.com/en-us/lync-help/training-courses-for-lync-2013-HA104032084.aspxhttp://office.microsoft.com/en-us/lync-help/training-courses-for-lync-2013-HA104032084.aspxhttp://office.microsoft.com/en-us/lync-help/training-courses-for-lync-2013-HA104032084.aspxhttp://office.microsoft.com/en-us/lync-help/training-courses-for-lync-2013-HA104032084.aspxhttp://office.microsoft.com/en-us/communicator-help/redir/XT102281769.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281680.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281824.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281733.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281806.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281811.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281752.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281848.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281848.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281848.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281848.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281752.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281752.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281752.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281811.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281811.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281811.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281806.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281806.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281806.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281733.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281824.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281824.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281824.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281680.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281680.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281680.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281769.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281769.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/communicator-help/redir/XT102281769.aspx?CTT=5&origin=HA102280204http://office.microsoft.com/en-us/lync-help/training-courses-for-lync-2013-HA104032084.aspxhttp://office.microsoft.com/en-us/lync-help/training-courses-for-lync-2013-HA104032084.aspxhttp://office.microsoft.com/en-us/lync-help/training-courses-for-lync-2013-HA104032084.aspxhttp://office.microsoft.com/en-us/lync-help/training-courses-for-lync-2013-HA104032084.aspxhttp://office.microsoft.com/en-us/lync-help/training-courses-for-lync-2013-HA104032084.aspxhttp://office.microsoft.com/en-us/lync-help/training-courses-for-lync-2013-HA104032084.aspxhttp://office.microsoft.com/en-us/lync-help/training-courses-for-lync-2013-HA104032084.aspxhttp://office.microsoft.com/en-us/lync-help/make-the-switch-to-lync-2013-RZ102924313.aspx?CTT=1http://office.microsoft.com/en-us/lync-help/make-the-switch-to-lync-2013-RZ102924313.aspx?CTT=1http://lync.microsoft.com/


50/60


More Practice Time

Practice using IM


51/60


Practice using IM

Practice .sing Outlook and IM


52/60


Practice .sing Outlook and IM

connect


53/60


connect

Peope 3earc,

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54/60

Peope 3earc,


55/60

%Y 3ITE
http://at.ford.com/http://at.ford.com/


56/60

YA%%ER


57/60

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http://www.sdcds.ford.com/http://www.sdcds.ford.com/


58/60

Epore %ore4

www*digitalworker*ford*com


59/60

THAN YOU4

Di&i!a wor0er Ya$$er&ro*p

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Instant Messaging Fune 4567


60/60

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Instant Messaging Fune 4567