when do i pay for my treatment? - health spas...the only thing overlooked is the indian ocean! how...
TRANSCRIPT
The only thing overlooked is the Indian Ocean!
How to Spa
&
Spa Etiquette
9th Floor Suncoast TowersP.O Box 10690
Marine Parade, 4056Tel: 031 314 7900Fax: 031 314 7901
When do I pay for my treatment?
This is your choice, on arrival if you have the time or
after your treatment. We do accept EFT’s however payment will need to be done 7 days prior to your treatment date.
Can I bring my cell phone into the Spa?
Unfortunately we ask that all electronic equipment be switched off or onto silent mode. Respect for other guests.Our Spa environment is one of tranquillity and relaxation, so please respect the peace and privacy of the other spa guests by speaking in a soft voice or simply enjoying the silence.
When do I call to cancel an appointment?
The treatments you select are reserved especially for you. Guests will be charged a 50% cancellation fee for treatments cancelled less than 6 hours in advance. No shows will be charged at 100%
What are the operating times?
We are open seven days a week from 08h00 to 21h00. The last massage appointment would then be at 19h30 for example.
Refunds and returns
Treatments and packages are non- refundable, non transferable and may not be exchanged for money. For hygiene reasons, products purchased may not be returned or exchanged.
What should I wear to the Spa?
Wear whatever is comfortable; we will provide you with a sarong and slippers.
When should I arrive at the Spa for my treatment?
Please arrive 5 minutes prior to treatment to allow time to change and familiarize yourself with the facilities. Arriving late may make it necessary to limit time for your treatments that the next guest is not delayed.
Is there someone to help me decide on treatments?
Our spa practitioners will advise and explain treatments, different techniques and options to you.
Is there a limit to the number of treatments I should plan in a day?
You can have as many as you like . Our reception staff will tell you the best order of treatments.
What if I have special health conditions?
These can be discussed with your practitioner prior to your treatments i.e Allergies, pregnancy, physical ailments or injuries or any other concerns you any have.
What should I wear during treatments?
Most treatments are enjoyed without clothing, other than underwear. A selection of disposable underwear is available in your private treatment room for you to choose from, male and female
What shoes should I wear if I am having a Pedicure?
You would not want to smudge your perfectly painted nails after a pedicure. We would suggest that you bring a pair of open sandals.
What about the massage table, will I be covered?
All our practitioners are trained to drape the sheets discreetly over areas of the body not involved in the treatments and to protect your privacy at all times.
Can I ask the practitioner to adjust things to increase my comfort?
Definitely! This is your time, so enjoy the experience to the fullest! Whether it’s the room temperature, the amount of the massage pressure, the music or your personal choice of our specially blended oils, just ask!
Should men shave before their facial treatments?
It is recommended that men shave a few hours before the facial treatments, rather than just before.
Should ladies shave their legs before a massage or treatment?
No, it’s not necessary- only if you feel comfortable.
Water
Drink a reasonable amount of fluids (water or herbal teas) before and after your treatments, in order to flush the body of toxins.
What about my jewellery and valuables?
All our rooms are private, and a small jewellery box and digital lock up safe provided for your use during your time in the spa. The Spa does not assume any liability for your personal belongings.
Is the spa for men, women and children?
Men and women, no children under the age of 16 are permitted.
What facilities do you have?
The spa is situated on the 9th floor of the Towers. There are 7 treatment rooms, two of which are dual rooms. Each offers private en-suite facilities to create a very private and comfortable space for your comfort and enjoyment, and all have the most spectacular view of the Indian Ocean.
How often should I have a massage?
Once every week or two is ideal for keeping your muscle tissue pliable and in good shape.
Gratuity
Gratuities are voluntary and are not included in the treatment price. You may wish to tip your therapist based on your experience.
Can I purchase a gift voucher?
A perfect gift to spoil somebody you care about. The voucher can reflect the value or the specifically chosen treatment.
BODY TREATMENTS
Body Polish - By MioA gentle exfoliation and moisturising treatment.
Leaves the skin soft and hydrated
30min R 330
Anti-stress Back Treatment - By MioDesigned to ease tension and soothe the skin
45min R 520
Cleopatra Milk Wrap - By BaborWe make you feel like she did! Queen for the day,
this treatment, cleanses, exfoliates and moisturisers
the entire body, leaving your skin replenished,
nourished satin smooth and caressed.
60 min R 600
Frangipani Body Treatment - By ElemisThe perfect treatment overlooking the Indian Ocean!
An aromatic full body scrub followed by a facial cleanse
leaving you feeling relaxed, renewed and pampered
60 mins R 650
Thermal Cocooning Treatment - By BaborA detox mud from the Eifel region promotes good
circulation, relaxes the muscles leaving the skin feeling warm,
nourished, moisturised and comfortable.
60 min R 650
Cashmere Body Treatment - By BaborFollow a journey of luxury with a body polish,
massage and mask, balancing all energies
and creating a feeling of wellbeing.
90 min R 820
SPA COLLECTIONS
PebbleBabor Express Facial
Back Massage1 Hour R 820
OrchidSea Whisperer MassagePurifying Oxygen Facial
2 Hours R 1380
TranquillitySerene Soul MassageCleopatra Milk Wrap
Pedicure 3 Hours R 1700
RekindleSerene Soul Massage
Body Polish Vitality treatment
2.5 Hours R 3000 Per couple
Indian Ocean DreamSea Whisperer Massage
Specialised FacialCleopatra Milk WrapManicure and PolishPedicure and Polish
7 Hours R 2650
Open 7 days a week08h00 - 21h00
9th Floor, The Towers(031) 314 7900
“Life at the top can be so good”
HAND & FOOT CARE
Manicure & Polish 60 min R 300 Spa Manicure 75 min R 350 Pedicure & Polish 60 min R 320 Spa Pedicure 75 min R 450 Gel Colour - Add on 30 min R 140 Gel Re-varnish 30 min R 240
Waxing & TintingYes we do! Please enquire at reception
MEN’S GROOMING
Hand Grooming30 min R 210
Hand Grooming with Moisturising Treatment45 min R 240
Foot Grooming30 min R 270
Foot Grooming with Moisturising Treatment45 min R 330
Babor Express facialDeep cleans, tone and moisturize.
Products adapted to your skin type30 min R 480
Babor Men’s Re-energising TreatmentDaily shaving takes its toll, and often injures the skin,
this treatment thoroughly moisturizes, desensitizes and restoresthe skins elasticity
60 min R 700
Elemis Express FacialCleanse, Exfoliate and Moisturise. Leaves the skin revitalised
30 min R 500
Rejuvenating Treatment - By ElemisA high performance, deep cleansing treatment targeted
at purifying and replenishing aging skin.60min R 770
FACIALS
Ocean Dew - By ElemisRefresh, revive & re-balance tired skin with
an express treatment adapted for every skin type30 min R 500
Vitality Treatment - By ElemisA nourishing and detoxifying facial, rich in super foods
and minerals to re-energise and revitalise the skin. The perfect nutritional boost for stressed, dehydrated
and dull skin.60min R 730
Age Defying Facial - By ElemisA marine collagen enriched facial sure to leave your skin
feeling plump, hydrated and tightened60min R 780
Brightening Treatment - By ElemisA Vitamin C packed treatment bringing uniformity to the complexion. Treating pigmentation and enhancing youth
and radiance in the skin60min R 840
Skinovage Facial - By BaborCleanse. Exfoliate, mask and moisturise,
products will be adapted for your skin type30 min R 480
Skin Renewal - By BaborA peeling treatment using fruit acids creating visible results
of a brighter, healthier and rejuvenated skin60 min R 700
Purifying Oxygen Treatment - By BaborAwaken the skin’s energy. A regenerating facial achieving
radiant and refreshing results60 min R 800
Revitalising Facial - By BaborThis intensively hydrating facial, saturates the skin
with Vitamin A and C, strengthening the skins natural barrier. The skin is left repaired and replenished
75 min R 860
Reversive Treatment - By BaborTime reverse skincare. An anti-aging facial which restores
youthfulness and luminosity in the skin. It leaves the skin firmer and smoother with a beautifully even appearance
90min R 1720
MASSAGE OFFERINGS
The Sea WhispererRelax to the flowing sequence of our Signature Massage, a fusion of
massage styles from around the world to lull you
into a blissfully relaxed state
60 min R 740 75 min R 800 90 min R 930
Serene Souls MassageThis intuitive massage can be designed with you in mind, your
practitioner will concentrate on your specific needs, should it be extra
attention to the back, deep tissue or de-stress.
Please discuss with your practitioner.
60 min R 700 75 min R 780 90 min R 850
Rhythms of the BackA Favourite for ‘busy’ people! This relaxing experience is a massage for
the entire back of the body and directs most attention to the back
and neck, finishing with the head and feet
45 min R 650
Dancing FingersTwo therapists, massage in tandem and harmony.
This massage will transport you to Indian Islands of
peace and tranquillity
45 min R 990
Mama’s Touch - by Mama MioA pregnancy massage designed to target mum’s
specific needs while nourishing your skin with
Omega enriched oils
60 min R 730
Back Massage 30min R 430
Indian Head Massage 30min R 370
Reflexology 30min R 350
Revive Leg Massage 30min R 370
Foot Massage 30min R 220
Spa Bath Therapy
Cleopatra- Relaxing and Moisturising R 250
Oligomer- Remineralising and Invigorating R 250
Alguomer- Detoxifying and Contouring R 250
Liquid Yoga- Relaxing and Re-energizing R 250