when do i pay for my treatment? - health spas...the only thing overlooked is the indian ocean! how...

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The only thing overlooked is the Indian Ocean! How to Spa & Spa Etiquette 9th Floor Suncoast Towers P.O Box 10690 Marine Parade, 4056 Tel: 031 314 7900 Fax: 031 314 7901 When do I pay for my treatment? This is your choice, on arrival if you have the time or after your treatment. We do accept EFT’s however payment will need to be done 7 days prior to your treatment date. Can I bring my cell phone into the Spa? Unfortunately we ask that all electronic equipment be switched off or onto silent mode. Respect for other guests. Our Spa environment is one of tranquillity and relaxation, so please respect the peace and privacy of the other spa guests by speaking in a soft voice or simply enjoying the silence. When do I call to cancel an appointment? The treatments you select are reserved especially for you. Guests will be charged a 50% cancellation fee for treatments cancelled less than 6 hours in advance. No shows will be charged at 100% What are the operating times? We are open seven days a week from 08h00 to 21h00. The last massage appointment would then be at 19h30 for example. Refunds and returns Treatments and packages are non- refundable, non transferable and may not be exchanged for money. For hygiene reasons, products purchased may not be returned or exchanged.

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Page 1: When do I pay for my treatment? - Health Spas...The only thing overlooked is the Indian Ocean! How to Spa & Spa Etiquette 9th Floor Suncoast Towers P.O Box 10690 Marine Parade, 4056

The only thing overlooked is the Indian Ocean!

How to Spa

&

Spa Etiquette

9th Floor Suncoast TowersP.O Box 10690

Marine Parade, 4056Tel: 031 314 7900Fax: 031 314 7901

When do I pay for my treatment?

This is your choice, on arrival if you have the time or

after your treatment. We do accept EFT’s however payment will need to be done 7 days prior to your treatment date.

Can I bring my cell phone into the Spa?

Unfortunately we ask that all electronic equipment be switched off or onto silent mode. Respect for other guests.Our Spa environment is one of tranquillity and relaxation, so please respect the peace and privacy of the other spa guests by speaking in a soft voice or simply enjoying the silence.

When do I call to cancel an appointment?

The treatments you select are reserved especially for you. Guests will be charged a 50% cancellation fee for treatments cancelled less than 6 hours in advance. No shows will be charged at 100%

What are the operating times?

We are open seven days a week from 08h00 to 21h00. The last massage appointment would then be at 19h30 for example.

Refunds and returns

Treatments and packages are non- refundable, non transferable and may not be exchanged for money. For hygiene reasons, products purchased may not be returned or exchanged.

Page 2: When do I pay for my treatment? - Health Spas...The only thing overlooked is the Indian Ocean! How to Spa & Spa Etiquette 9th Floor Suncoast Towers P.O Box 10690 Marine Parade, 4056

What should I wear to the Spa?

Wear whatever is comfortable; we will provide you with a sarong and slippers.

When should I arrive at the Spa for my treatment?

Please arrive 5 minutes prior to treatment to allow time to change and familiarize yourself with the facilities. Arriving late may make it necessary to limit time for your treatments that the next guest is not delayed.

Is there someone to help me decide on treatments?

Our spa practitioners will advise and explain treatments, different techniques and options to you.

Is there a limit to the number of treatments I should plan in a day?

You can have as many as you like . Our reception staff will tell you the best order of treatments.

What if I have special health conditions?

These can be discussed with your practitioner prior to your treatments i.e Allergies, pregnancy, physical ailments or injuries or any other concerns you any have.

What should I wear during treatments?

Most treatments are enjoyed without clothing, other than underwear. A selection of disposable underwear is available in your private treatment room for you to choose from, male and female

What shoes should I wear if I am having a Pedicure?

You would not want to smudge your perfectly painted nails after a pedicure. We would suggest that you bring a pair of open sandals.

What about the massage table, will I be covered?

All our practitioners are trained to drape the sheets discreetly over areas of the body not involved in the treatments and to protect your privacy at all times.

Can I ask the practitioner to adjust things to increase my comfort?

Definitely! This is your time, so enjoy the experience to the fullest! Whether it’s the room temperature, the amount of the massage pressure, the music or your personal choice of our specially blended oils, just ask!

Should men shave before their facial treatments?

It is recommended that men shave a few hours before the facial treatments, rather than just before.

Should ladies shave their legs before a massage or treatment?

No, it’s not necessary- only if you feel comfortable.

Water

Drink a reasonable amount of fluids (water or herbal teas) before and after your treatments, in order to flush the body of toxins.

What about my jewellery and valuables?

All our rooms are private, and a small jewellery box and digital lock up safe provided for your use during your time in the spa. The Spa does not assume any liability for your personal belongings.

Is the spa for men, women and children?

Men and women, no children under the age of 16 are permitted.

What facilities do you have?

The spa is situated on the 9th floor of the Towers. There are 7 treatment rooms, two of which are dual rooms. Each offers private en-suite facilities to create a very private and comfortable space for your comfort and enjoyment, and all have the most spectacular view of the Indian Ocean.

How often should I have a massage?

Once every week or two is ideal for keeping your muscle tissue pliable and in good shape.

Gratuity

Gratuities are voluntary and are not included in the treatment price. You may wish to tip your therapist based on your experience.

Can I purchase a gift voucher?

A perfect gift to spoil somebody you care about. The voucher can reflect the value or the specifically chosen treatment.

Page 3: When do I pay for my treatment? - Health Spas...The only thing overlooked is the Indian Ocean! How to Spa & Spa Etiquette 9th Floor Suncoast Towers P.O Box 10690 Marine Parade, 4056

BODY TREATMENTS

Body Polish - By MioA gentle exfoliation and moisturising treatment.

Leaves the skin soft and hydrated

30min R 330

Anti-stress Back Treatment - By MioDesigned to ease tension and soothe the skin

45min R 520

Cleopatra Milk Wrap - By BaborWe make you feel like she did! Queen for the day,

this treatment, cleanses, exfoliates and moisturisers

the entire body, leaving your skin replenished,

nourished satin smooth and caressed.

60 min R 600

Frangipani Body Treatment - By ElemisThe perfect treatment overlooking the Indian Ocean!

An aromatic full body scrub followed by a facial cleanse

leaving you feeling relaxed, renewed and pampered

60 mins R 650

Thermal Cocooning Treatment - By BaborA detox mud from the Eifel region promotes good

circulation, relaxes the muscles leaving the skin feeling warm,

nourished, moisturised and comfortable.

60 min R 650

Cashmere Body Treatment - By BaborFollow a journey of luxury with a body polish,

massage and mask, balancing all energies

and creating a feeling of wellbeing.

90 min R 820

SPA COLLECTIONS

PebbleBabor Express Facial

Back Massage1 Hour R 820

OrchidSea Whisperer MassagePurifying Oxygen Facial

2 Hours R 1380

TranquillitySerene Soul MassageCleopatra Milk Wrap

Pedicure 3 Hours R 1700

RekindleSerene Soul Massage

Body Polish Vitality treatment

2.5 Hours R 3000 Per couple

Indian Ocean DreamSea Whisperer Massage

Specialised FacialCleopatra Milk WrapManicure and PolishPedicure and Polish

7 Hours R 2650

Open 7 days a week08h00 - 21h00

9th Floor, The Towers(031) 314 7900

[email protected]

“Life at the top can be so good”

Page 4: When do I pay for my treatment? - Health Spas...The only thing overlooked is the Indian Ocean! How to Spa & Spa Etiquette 9th Floor Suncoast Towers P.O Box 10690 Marine Parade, 4056

HAND & FOOT CARE

Manicure & Polish 60 min R 300 Spa Manicure 75 min R 350 Pedicure & Polish 60 min R 320 Spa Pedicure 75 min R 450 Gel Colour - Add on 30 min R 140 Gel Re-varnish 30 min R 240

Waxing & TintingYes we do! Please enquire at reception

MEN’S GROOMING

Hand Grooming30 min R 210

Hand Grooming with Moisturising Treatment45 min R 240

Foot Grooming30 min R 270

Foot Grooming with Moisturising Treatment45 min R 330

Babor Express facialDeep cleans, tone and moisturize.

Products adapted to your skin type30 min R 480

Babor Men’s Re-energising TreatmentDaily shaving takes its toll, and often injures the skin,

this treatment thoroughly moisturizes, desensitizes and restoresthe skins elasticity

60 min R 700

Elemis Express FacialCleanse, Exfoliate and Moisturise. Leaves the skin revitalised

30 min R 500

Rejuvenating Treatment - By ElemisA high performance, deep cleansing treatment targeted

at purifying and replenishing aging skin.60min R 770

FACIALS

Ocean Dew - By ElemisRefresh, revive & re-balance tired skin with

an express treatment adapted for every skin type30 min R 500

Vitality Treatment - By ElemisA nourishing and detoxifying facial, rich in super foods

and minerals to re-energise and revitalise the skin. The perfect nutritional boost for stressed, dehydrated

and dull skin.60min R 730

Age Defying Facial - By ElemisA marine collagen enriched facial sure to leave your skin

feeling plump, hydrated and tightened60min R 780

Brightening Treatment - By ElemisA Vitamin C packed treatment bringing uniformity to the complexion. Treating pigmentation and enhancing youth

and radiance in the skin60min R 840

Skinovage Facial - By BaborCleanse. Exfoliate, mask and moisturise,

products will be adapted for your skin type30 min R 480

Skin Renewal - By BaborA peeling treatment using fruit acids creating visible results

of a brighter, healthier and rejuvenated skin60 min R 700

Purifying Oxygen Treatment - By BaborAwaken the skin’s energy. A regenerating facial achieving

radiant and refreshing results60 min R 800

Revitalising Facial - By BaborThis intensively hydrating facial, saturates the skin

with Vitamin A and C, strengthening the skins natural barrier. The skin is left repaired and replenished

75 min R 860

Reversive Treatment - By BaborTime reverse skincare. An anti-aging facial which restores

youthfulness and luminosity in the skin. It leaves the skin firmer and smoother with a beautifully even appearance

90min R 1720

MASSAGE OFFERINGS

The Sea WhispererRelax to the flowing sequence of our Signature Massage, a fusion of

massage styles from around the world to lull you

into a blissfully relaxed state

60 min R 740 75 min R 800 90 min R 930

Serene Souls MassageThis intuitive massage can be designed with you in mind, your

practitioner will concentrate on your specific needs, should it be extra

attention to the back, deep tissue or de-stress.

Please discuss with your practitioner.

60 min R 700 75 min R 780 90 min R 850

Rhythms of the BackA Favourite for ‘busy’ people! This relaxing experience is a massage for

the entire back of the body and directs most attention to the back

and neck, finishing with the head and feet

45 min R 650

Dancing FingersTwo therapists, massage in tandem and harmony.

This massage will transport you to Indian Islands of

peace and tranquillity

45 min R 990

Mama’s Touch - by Mama MioA pregnancy massage designed to target mum’s

specific needs while nourishing your skin with

Omega enriched oils

60 min R 730

Back Massage 30min R 430

Indian Head Massage 30min R 370

Reflexology 30min R 350

Revive Leg Massage 30min R 370

Foot Massage 30min R 220

Spa Bath Therapy

Cleopatra- Relaxing and Moisturising R 250

Oligomer- Remineralising and Invigorating R 250

Alguomer- Detoxifying and Contouring R 250

Liquid Yoga- Relaxing and Re-energizing R 250