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Turin Networks Inc. Turin Documentation Release TR3.2.1_TN4.2.1 Publication Date: February 2009 Document Number: 800-0000-TR321 Rev. A What’s New in the Documentation?

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Turin Networks Inc.

Turin Documentation

Release TR3.2.1_TN4.2.1Publication Date: February 2009Document Number: 800-0000-TR321 Rev. A

What’s New in the Documentation?

FCC Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the installation instructions may cause harmful interference to radio communications.

Canadian Compliance

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Japanese Compliance

This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to take corrective actions.

International Declaration of Conformity

We, Turin Networks, Inc. declare under our sole responsibility that the Traverse platform (models: Traverse 2000, Traverse 1600, and Traverse 600) to which this declaration relates, is in conformity with the following standards:

EMC StandardsEN55022 EN55024 CISPR-22

Safety StandardsEN60950 CSA 22.2 No. 60950, ASINZS 3260IEC 60950 Third Edition. Compliant with all CB scheme member country deviations.

Following the provisions of the EMC Directive 89/336/EEC of the Council of the European Union.

Copyright © 2009 Turin Networks, Inc.

All rights reserved. This document contains proprietary and confidential information of Turin Networks, Inc., and may not be used, reproduced, or distributed except as authorized by Turin Networks. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Turin Networks, Inc.

Turin Networks reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Turin Networks to provide notification of such revision or change. Turin Networks may make improvements or changes in the product(s) described in this manual at any time.

Turin Networks Trademarks

Turin Networks, the Turin Networks logo, Traverse, TraverseEdge, TransAccess, TransNav, and Creating The Broadband Edge are trademarks of Turin Networks, Inc. or its affiliates in the United States and other countries. All other trademarks, service marks, product names, or brand names mentioned in this document are the property of their respective owners.

Government UseUse, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in FAR 12.212 (Commercial Computer Software-Restricted Rights) and DFAR 227.7202 (Rights in Technical Data and Computer Software), as applicable.

WHAT’S NEW IN THE DOCUMENTATION?

ContentsNavigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Documentation Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5What’s New? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

New Traverse Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6New Traverse Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6System and TransNav Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . 7TE-100 Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

All-In-One HTML Multi-document Index and Search Capability . . . . . . . . . . . 9Traverse System Product Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9TransNav Management System Product Documentation . . . . . . . . . . . . . . . . 10Operations Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11TE-100 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Obtaining Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12What is the All-In-One Online Help System? . . . . . . . . . . . . . . . . . . . . . . . . . 14

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14About the Java and JavaScript implementations. . . . . . . . . . . . . . . . . . . 15

Installing Online Help for Management Servers on Windows Workstations . . 15Install Help Files from the Turin Infocenter (Windows) . . . . . . . . . . . . . . . . . . 16Install Help Files from the Turin Infocenter (Solaris) . . . . . . . . . . . . . . . . . . . . 19

Release TR3.2.1_TN4.2.1 Turin Networks Page i

Page ii Turin Networks Release TR3.2.1_TN4.2.1

Before You BeginUsing the All-in-One

Using the All-in-One Documentation

Introduction The All-In-One Documentation provides access to the complete documentation set. This set includes the following guides:

Figure 1 All-in-One Table of Contents

Four tabs display making it convenient to find and view topics. As shown in Figure 1, the four tabs are:• Contents• Index• Search• Favorites

Note: The All-In-One HTML help system is a Java implementation that uses a Java applet to display the Contents, Index, Search, and Favorites tabs. If your browser does not have Java enabled, then JavaScript will be used and you will not see a Favorites tab. If both Java and JavaScript are disabled on your browser, the browser will not be able to display the All-In-One help system.

Release TR3.2.1_TN4.2.1 Turin Networks Page 1

Using the All-in-One DocumentationNavigation

Navigation Navigating through the All-in-One online help is easy to do from any tab you select. A brief description of navigating from each tab follows.

Contents

Click the Contents tab to view the top-level structure of the online documentation. To navigate through the documentation on the Contents tab, double-click the Closed Book icon to expand the topic. An Open Book icon displays in front of the expanded topic. As you expand each section, notice it is set up in a book-like format with different sections and chapters making it convenient to view pages from any guide. Click any level on the Contents tab to go to the associated topic. When you use the Index or Search function and click a topic, you go directly to the associated page. To locate that page in the Contents, click the Show in Contents icon at the top of the page.

Figure 2 Navigating the All-in-One Contents

Index

The Index tab displays a fully integrated index of all guides. Click a letter at the top of the pane to go directly to that section of the Index. Select the topic you want to view to go directly to that topic.

Figure 3 Using the Index Tab

Page 2 Turin Networks Release TR3.2.1_TN4.2.1

Using the All-in-One DocumentationNavigation

Search

This tab contains a search text box allowing you to enter a word or group of words to search. The results display across all guides. If searching a specific phrase, place double-quotation marks around the search phrase (for example, “transparent services”). If the phrase contains a hyphen (DS3-CC), search for the phrase without the hyphen also (DS3CC).

Figure 4 Using the Search Tab

Favorites

The Favorites tab allows you to save any topic for future reference. If you often look up a particular subject, you can bookmark it here. After finding the topic, simply click the Favorites tab, then click Add to add the topic to your Favorites list. To remove the topic from your Favorites list, select the topic and then select Remove which displays in place of the Add button.

Figure 5 Using the Favorites Tab

Release TR3.2.1_TN4.2.1 Turin Networks Page 3

Using the All-in-One DocumentationIcons

Icons Here is a description of the icons at the top of the right-hand online help window above the topic being viewed:

• Click the Show in Contents icon to locate the page in the Contents tab.

• Click the up or down arrows to go forward and backward through the document.

• Click the envelope icon to send feedback to Turin about a specific page.

• Click the printer icon to print the current page.

• Click the bookmark icon to place a bookmark (Favorite) in your browser list.

Page 4 Turin Networks Release TR3.2.1_TN4.2.1

What’s New?

What’s New in the Documentation?

Introduction This document describes changes in the customer documentation for the Traverse system, TraverseEdge system, and TransNav management system products. This document includes the following topics:• Documentation Sets, page 5• Supported Product Releases, page 5• What’s New?, page 6• All-In-One HTML Multi- document Index and Search Capability, page 9• Obtaining Documentation, page 14• Documentation Feedback, page 14

Documentation Sets

Turin technical customer documentation includes the following sets in this release:• Traverse System Product Documentation, page 9• TransNav Management System Product Documentation, page 10• TN-Xpert Management System Product Documentation, page 11• Operations Documentation, page 12• TE-100 Documentation, page 12 • TE-206 Documentation, page 13

Supported Product Releases

This documentation supports the following product releases:• Traverse release TR3.2.1• TransNav release TN4.2.1• TN-Xpert release R05.02.00• TE-100 release TE-3.2.x• TE-206 release R04.06.00• TE-2020 release R05.00.02

Release TR3.2.1_TN4.2.1 Turin Networks Page 5

What’s New in the Documentation?What’s New?

What’s New? This document lists the features from this release and the corresponding document where the most information about that feature can be found.

Table 1 What’s New?

Release Feature Document Reference

New Traverse Hardware

Ethernet over PDH (EoPDH) card allows creation of EOP ports to bundle Ethernet services from CPE to Traverse network

Traverse Product Overview Guide, Section 3—Card (Module) Descriptions, Chapter 4—“Ethernet Over PDH Cards”

Traverse Installation and Commissioning Guide, Section 2—Network Interface Specifications, Chapter 2—“ECM Interface Specifications” and Chapter 5—“Ethernet (Electrical) Interface Cabling Specifications” and Chapter 1—“Fiber Optic Interface Cabling Specifications”

Traverse Provisioning Guide, Section 3—Creating Protection Groups, Chapter 1—“Overview of Protection Groups” and Section 7—Configuring Ethernet, Chapter 6—“Ethernet Over PDH (EOP)” and Chapter 7—“EoPDH Services and Applications”

24-port Universal TMUX (UTMX-24)

48-port Universal TMUX (UTMX-48)

Traverse Product Overview Guide, Section 3—Card (Module) Descriptions, Chapter 6—“Electrical Cards,” 24-Port DS3/EC-1 Universal Transmux Card (UTMX-24) and Chapter 6—“Electrical Cards,” 48-Port DS3/EC-1 Universal Transmux Card (UTMX-48)

Traverse Installation and Commissioning Guide, Section 2—Network Interface Specifications, Chapter 2—“ECM Interface Specifications” and Chapter 4—“DS3 and E3 Interface Cabling Specifications”

Traverse Provisioning Guide, Section 3—Creating Protection Groups, Chapter 1—“Overview of Protection Groups” and Section 5—Creating Service Applications, Chapter 5—“Creating Transmux Services”

New Traverse Software

Ethernet over PDH (EoPDH) card, EOP ports, allows GFP-encapsulated Ethernet frames over EoPDH trunks consisting of virtually concatenated PDH circuits. IP packets from CPE devices can be transferred over Traverse system.

Traverse Product Overview GuideTraverse Provisioning GuideTransNav Management System GUI Guide

Hardware Fault Detection for EoPDH, 10GbE and GbE-10 cards

Operations and Maintenance Guide, Section 1—Fault Management, Chapter 2—“Alarms, Events, and Recommended Actions,” Hardware Fault Detection

MAC addresses for EOS/EOP ports TransNav Management System GUI Guide, Section 5—Equipment, Chapter 4—“Ethernet Equipment,”

Page 6 Turin Networks Release TR3.2.1_TN4.2.1

What’s New in the Documentation?What’s New?

Multi-point Ethernet Control Channel (ECC) Services

Traverse Provisioning Guide, Section 7—Configuring Ethernet, Chapter 10—“Ethernet Services,” Multipoint ECC Services

New maximum number of policers Traverse Provisioning Guide, Section 7—Configuring Ethernet, Chapter 14—“Policing”

Performance monitoring (PM) additions for EoPDH Ethernet and EOP ports. • Equipment PM• Service PM

PM enhancements non-resetting counter added for NGE, NGE Plus, 10GbE, and GbE-10 Ethernet:• Equipment PM• Service PM• PM equipment enhancements for

10GbE and GbE-10 Ethernet cards

Operations and Maintenance Guide, Section 2—Performance Monitoring, Chapter 4—“Ethernet Performance Parameters”

TransNav Management System CLI Guide

VLAN Bundling enhancements Traverse Provisioning Guide, Section 7—Configuring Ethernet, Chapter 10—“Ethernet Services,” Ethernet Services and VLAN Tagging

VT Muxing for SONET/SDH services on EoPDH cards

Traverse Provisioning Guide, Section 4—Creating ADM Services, Chapter 3—“Creating SONET Services”, and Chapter 4—“Creating SDH Services”

System and TransNav Enhancements

NMS system support of TE-206 via TN-Sight from TransNav GUI

TransNav Management System GUI Guide, Section 2—Administrative Tasks, Chapter 3—“Using TransNav GUI with TN-Sight (SONET only)”

New alarms for TE-206 management Operations and Maintenance Guide, Section 1—Fault Management, Chapter 2—“Alarms, Events, and Recommended Actions,” Alarms/Events, TA200

Performance monitoring enhancements

Operations and Maintenance Guide, Section 2—Performance Monitoring, Chapter 1—“Managing Performance”

Backup, restore, and upgrade updates Operations and Maintenance Guide

Section 2—Routine Maintenance, Chapter 2—“Node Database Backup and Restore”

Section 7—Software Upgrades, Chapter 1—“Release TR3.2.1 Traverse Software Upgrade”

Table 1 What’s New? (continued)

Release Feature Document Reference

Release TR3.2.1_TN4.2.1 Turin Networks Page 7

What’s New in the Documentation?What’s New?

In-service upgrade of Traverse and TransNav TR2.1 or TR3.0 to TR3.2.1

Operations and Maintenance Guide, Section 7—Software Upgrades, Chapter 1—“Release TR3.2.1 Traverse Software Upgrade,” and Section 8—Hardware Upgrades, Chapter 1—“Replacing Existing Traverse Hardware”

TransNav Management System Server Guide, Section 2—Management Server Procedures, Chapter 3—“Server Administration Procedures”

TransNav Management System GUI Guide, Section 8—Maintenance and Testing, Chapter 6—“Software Upgrades”

TE-100 Enhancements

Update to the TE3.2.x release with maintenance enhancements

TraverseEdge 100 User Guide

Table 1 What’s New? (continued)

Release Feature Document Reference

Page 8 Turin Networks Release TR3.2.1_TN4.2.1

What’s New in the Documentation?Traverse System Product Documentation

All-In-One HTML Multi- document Index and Search Capability

The combined index and integrated search function simplifies finding information across all guides. A Favorites tab provides bookmarks and easy access to key information.

Traverse System Product Documentation

The Traverse® system product documentation set includes the documents described in the table below.

Table 2 Traverse System Product Documentation

Document Description Target Audience

Traverse Product Overview Guide

This document provides a detailed overview of the Traverse system. It also includes engineering and planning information.

Anyone who wants to understand the Traverse system and its applications.

Traverse Installation and Commissioning Guide

This document provides required equipment, tools, and step-by-step procedures for:• Hardware installation• Power cabling• Network cabling• Node power up• Node start-up

Installers, field, and network engineers

Traverse Provisioning Guide

This document provides step-by-step procedures for provisioning a network of Traverse nodes using the TransNav management system. See the TransNav Management System Product Documentation.

Network engineers, provisioning, and network operations center (NOC) personnel

Release TR3.2.1_TN4.2.1 Turin Networks Page 9

What’s New in the Documentation?TransNav Management System Product Documentation

TransNav Management System Product Documentation

The TransNav™ management system product documentation set includes the documents described in the table below.

Table 3 TransNav Management System Product Documentation

Document Description Target Audience

TransNav Management System Product Overview Guide

This document provides a detailed overview of the TransNav management system.

This document includes hardware and software requirements for the management system. It also includes network management planning information.

Anyone who wants to understand the TransNav management system

TransNav Management System Server Guide

This document describes the management server component of the management system and provides procedures and troubleshooting information for the server.

Field and network engineers, provisioning, and network operations center (NOC) personnelTransNav

Management System GUI Guide

This document describes the graphical user interface including installation instructions and logon procedures.

This document describes every menu, window, and screen a user sees in the graphical user interface.

TransNav Management System CLI Guide

This document includes a quick reference to the command line interface (CLI). Also included are comprehensive lists of both the node-level and domain-level CLI commands.

TransNav Management System TL1 Guide

This document describes the syntax of the TL1 language in the TransNav environment.

This document also defines all input commands and expected responses for retrieval commands as well as autonomous messages that the system outputs due to internal system events.

Page 10 Turin Networks Release TR3.2.1_TN4.2.1

What’s New in the Documentation?TN-Xpert Management System Product Documentation

TN-Xpert Management System Product Documentation

The document below provides operation and maintenance information for Turin’s TransNav XpertTM-managed products.

Table 4 TN-Xpert Documentation

Document Description Target Audience

TransNav Xpert Installation Guide

This document provides information to properly install and maintain TN-Xpert Client and Server for both Solaris and Windows environments. Information provided deals with: • operation system configuration• database installation• user account configuration • TN-Xpert software installation • Network Element IP connectivity

Field and network engineers

TransNav Xpert Users Guide

Provides information vital for proper operation and maintenance of the TE-206 and TE-2020 systems. Information provided deals with processes and procedures for:• turn up• test• maintenance duties• input command sequences• valid parameters• expected responses using TN-Xpert

Field and network engineers

Release TR3.2.1_TN4.2.1 Turin Networks Page 11

What’s New in the Documentation?Operations Documentation

Operations Documentation

The document below provides operations and maintenance information for Turin’s TransNav managed products.

TE-100 Documentation

The TraverseEdge™ 100 User Guide includes the sections described in the table below.

Table 5 Operations Documentation

Document Description Target Audience

Operations and Maintenance Guide

This document identifies required equipment and tools. It also provides step-by-step procedures for:• Alarms and recommended actions• Performance monitoring• Equipment LED and status• Diagnostics• Test access (SONET network only)• Routine maintenance• Node software upgrades• Node hardware upgrades

Field and network engineers

Table 6 TraverseEdge 100 System Product Documentation

Section Description Target Audience

Product Overview This section provides a detailed overview of the TraverseEdge system.

Anyone who wants to understand the TraverseEdge system and its applications

Description and Specifications

This section includes engineering and planning information.

Field and network engineers

Installation and Configuration

This document identifies required equipment and tools and provides step-by-step procedures for:• Hardware installation• Power cabling• Network cabling• Node power up• Node start-up

Installers, field, and network engineers

Provisioning the Network

This section provides step-by-step procedures for provisioning a TraverseEdge network using the TransNav management system. Also see the TransNav Management System Product Documentation.

Network engineers, provisioning, and network operations center (NOC) personnel

Configuring Equipment

This section provides step-by-step procedures for configuring card and interface parameters of a TraverseEdge using the TransNav management system. Also see the TransNav Management System Product Documentation.

Network engineers, provisioning, and network operations center (NOC) personnel

Page 12 Turin Networks Release TR3.2.1_TN4.2.1

What’s New in the Documentation?TE-206 Documentation

TE-206 Documentation

The document below provides operations and maintenance information for Turin’s TraverseEdge 206 product.

Creating TDM Services

This section provides step-by-step procedures for provisioning a TraverseEdge network using the TransNav management system. Also see the TransNav Management System Product Documentation.

Network engineers, provisioning, and network operations center (NOC) personnel

Creating Ethernet Services

This section provides step-by-step procedures for provisioning a TraverseEdge network using the TransNav management system. See the TransNav Management System Product Documentation.

Network engineers, provisioning, and network operations center (NOC) personnel

Appendices This section provides installation and provisioning checklists, compliance information, and acronym descriptions.

Installers and anyone who wants reference information.

Table 6 TraverseEdge 100 System Product Documentation (continued)

Section Description Target Audience

Table 7 TE-206 Documentation

Document Description Target Audience

TraverseEdge 206 Application Engineering Guide

Provides information vital for the proper deployment of a TE-206 system. Information provided deals with: • environmental requirements• specifications• applications

Field and network engineers

TraverseEdge 206 Hardware Description Guide

Provides detailed information for each card, shelf and accessory in a TE-206 system. Information provided includes:• card level diagrams• operational requirements• specifications• applications

Field and network engineers

TraverseEdge 206 Hardware Installation Guide

Provides information vital for proper installation of TE-206 equipment. Information provided deals with: • site layout• required hardware• power connections• cable connections• interfaces that must be hardwired

Installers, field and network engineers

Release TR3.2.1_TN4.2.1 Turin Networks Page 13

What’s New in the Documentation?Obtaining Documentation

Obtaining Documentation

Registered customers can find the most recent documentation from the Technical Documentation section of the Turin Infocenter on the internet at www.turinnetworks.com/. Additional literature is also available. User registration is required. To register for the Turin Infocenter, contact your sales account team.

Documentation Feedback

Please send comments about Turin technical documentation to [email protected]. We appreciate your comments.

TraverseEdge 206 Users Guide

Provides information vital for proper operation and maintenance of Turin Networks TE-206 system. Information provided deals with processes and procedures for: • turn-up • test• maintenance duties • input command sequences • valid parameters • expected responses using TN-Sight

Field and network engineers, provisioning and network operation center (NOC) personnel

TraverseEdge 206 TL1 Guide

Provides information vital for proper communication with Turin Networks TE-206 system. Information provided deals with: • all TL-1 command structures • valid parameters • expected responses• error codes

Table 7 TE-206 Documentation (continued)

Document Description Target Audience

Page 14 Turin Networks Release TR3.2.1_TN4.2.1

Online Help Installation

Installing the TransNav Management System Online Help

Introduction To keep your TransNav management system All-In-One online help system up to date, install the latest online help files corresponding to your current release base. Download the help files from the Turin Infocenter to the TransNav management server. User registration is required to access the Turin Infocenter. If you do not have a current CustomerID and password, contact your sales account team to register. Once these files are downloaded to the management server, the new online help can be used from the TransNav graphical user interface (GUI).

Important: The TransNav management system All-In-One online help system supports only the TransNav, Traverse, and TraverseEdge 100 (TE-100) products.

For more information about the online help system, see the topic What is the All-In-One Online Help System?, page 16.

Select one of the following installation links as it relates to your management server workstation type:• Installing Online Help for Management Servers on Windows Workstations• Install Help Files from the Turin Infocenter (Solaris)

If you require assistance, contact the Turin Networks Technical Assistance Center (TAC):• Inside the U.S.: 1-866-TURINET (866-887-4638)• Outside the U.S.: 707-665-4355• Online: www.turinnetworks.com/html/technical_assistance_center.htm• Email: [email protected]

Release TR3.2.1_TN4.2.1 Turin Networks Page 15

Installing the TransNav Management System Online HelpWhat is the All-In-One Online Help System?

What is the All-In-One Online Help System?

The documentation includes the (HTML-based) All-In-One online help, which is the basis for the management system software online help mechanism.

Contents

The All-In-One online help provides access to the complete documentation set and includes the following guides:

Figure 6 All-In-One Online Help System Contents

The table of Contents that you see here makes it convenient to view pages from any guide. You can also click the following tabs:

Index

• This tab displays a fully integrated index of all guides.

Search

• This tab contains a search text box that allows you to enter any word or group of words. The results (across all guides) display here as well. To look for a specific phrase or term, enter double quotes before and after the phrase or term. For example, “egress point”.

Favorites

• This tab allows you to save any page for future reference. If you often look up a particular subject, you can bookmark it here.

For more information on using the All-in-One, see Navigation, page 2.

Note: The All-In-One HTML help system is a Java implementation that uses a Java applet to display the Contents, Index, Search, and Favorites tabs. If your browser does not have Java enabled, then JavaScript will be used and you will not see a Favorites tab.

Page 16 Turin Networks Release TR3.2.1_TN4.2.1

Installing the TransNav Management System Online HelpInstalling Online Help for Management Servers on Windows Workstations

If both Java and JavaScript are disabled on your browser, the browser will not be able to display the All-In-One help system.

Note: The Java implementation is not supported by Internet Explorer on UNIX or by Netscape 6.0 on any platform. For these browser/platform combinations, the JavaScript implementation is always used. Netscape 6.1 and later are supported, but Netscape 6.0 is not supported on any platform.

About the Java and JavaScript implementations

Turin uses a program by Quadralay WebWorks to produce the All-In-One help system. Each WebWorks Help system incorporates two distinct implementations: one based on Java and the other based on JavaScript. The Java implementation uses a Java applet to display the Contents, Index, Search, and Favorites tabs. The JavaScript implementation provides similar functionality using only JavaScript.

If Java is enabled in a user's browser, the user can successfully view either the Java or JavaScript implementation. If Java is disabled in the user's browser, the user can only run the JavaScript implementation. If both Java and JavaScript are disabled in the user's browser, the browser will not be able to display a WebWorks Help system.

By default, each WebWorks Help system you create includes support for both the Java and JavaScript implementations. When a user launches your Help system, WebWorks Help tries first to run the Java implementation. If Java is disabled in the user’s browser or if the Java applet fails to load for some other reason, the JavaScript implementation is automatically used instead.

Note: The Java implementation is not supported by Internet Explorer on UNIX, Netscape 4.x on Macintosh, or Netscape 6.0 on any platform. For these browser/platform combinations, the JavaScript implementation is always used. Netscape 6.1 and later are supported, but Netscape 6.0 is not supported on any platform.

You can configure a WebWorks Help system to use only the JavaScript implementation. You might do this for any of the following reasons: • Your users are under security or firewall constraints that prohibit Java applets. • You know that your users do not have Java enabled in their browsers. • You are principally supporting browsers that are not compatible with the Java

implementation. • The JavaScript implementation provides better performance for some Help

systems.

Installing Online Help for Management Servers on Windows Workstations

Select the access point to install the online help:• Install Help Files from the Turin Infocenter (Windows), page 18• Install Help Files from the Turin Infocenter (Solaris), page 21

Release TR3.2.1_TN4.2.1 Turin Networks Page 17

Installing the TransNav Management System Online HelpInstalling Online Help for Management Servers on Windows Workstations

Install Help Files from the Turin Infocenter (Windows)

Use this procedure to install the help files from the Turin Infocenter to the management server on a Windows workstation.

Important: User registration is required to access the Turin Infocenter. If you do not have a current CustomerID and password, contact your sales account team to register.

Table 7 Install Help Files from the Turin Infocenter (Windows)

Step Procedure

1 On your Windows workstation, open an internet browser window.

2 In the Address bar, enter the address:

www.turinnetworks.com

3 In the Turin Infocenter login (located in the bottom left corner of the Turin Networks Infocenter webpage), enter the <Log-in Name> and <Password> provided by the Turin webmaster and click OK to enter your site.

Figure 8 Infocenter Login Screen

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4 In the customer portal, click the Technical Documentation drop-down menu and select the Turin Traverse User Documentation link to open an index page.

Figure 9 Turin Traverse User Documentation Index

Locate and click the All-in-One Documentation download link that corresponds to your current TransNav management system release base.

5 In the File Download dialog box, click Save to save the zip file to a temporary directory of your choice (e.g., <user_directory>).

Figure 10 File Download Dialog Box

Table 7 Install Help Files from the Turin Infocenter (Windows) (continued)

Step Procedure

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6 In the Save As dialog box, navigate to the <user_directory> and click Save to save the zip file.

7 From the <user_directory>, double-click the <ReleaseNumber>allinone.zip file to open it.

8 From the zip tool Actions menu, choose Extract to extract the contents of the zip file.

9 In the Extract dialog box:a. Select Files, then All Files to extract all the zip files.b. Use the Folders/drives window to navigate to the management server

online help directory. Click Extract to download the help files.

The online help directory path is:<server_home>\ems\help

where:

<server_home> is the user-defined directory where the management server software is installed (e.g., C:\server).

10 In the Confirm File Overwrite dialog box, click Yes to All.

11 From the zip tool File menu, choose Exit to exit the application.

12 From the GUI TransNav Help window, click the Close button in the upper right corner of the window to close the window.

Figure 11 Close Button

13 From the GUI, select File, then Exit to exit the application.

14 Restart the GUI application to access the new online help.

Note: If you require assistance to restart the GUI, see the TransNav Management System GUI Guide, Section 2—Installation and Overview, Chapter 3—“Starting the Graphical User Interface,” page 2-17.

15 The Install Help Files from Your Customer Portal (Windows) procedure is complete. Continue to the server administration procedures in Section 2—Management Server Procedures.

Table 7 Install Help Files from the Turin Infocenter (Windows) (continued)

Step Procedure

Close button

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Install Help Files from the Turin Infocenter (Solaris)

Use this procedure to install help files from the Turin Infocenter to the management server on a Solaris workstation.

Important: User registration is required to access the Turin Infocenter. If you do not have a current CustomerID and password, contact your sales account team to register.

Table 6 Install Help Files from the Turin Infocenter (Solaris)

Step Procedure

1 On your Solaris workstation, open an internet browser window.

2 In the Address bar, enter the address:

www.turinnetworks.com

3 In the Turin Infocenter login (located in the bottom left corner of the Turin Networks Infocenter webpage), enter the <username> and <password> provided by the Turin webmaster and click OK to enter your site.

4 In the customer portal, click the Technical Documentation drop-down menu and select the Turin Technical Product Documentation link to open an index page.

Figure 7 Turin Traverse User Documentation Index

Locate and click the All-in-One Documentation download link that corresponds to your current TransNav management system release base.

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Installing the TransNav Management System Online HelpInstalling Online Help for Management Servers on Windows Workstations

5 In the Save As dialog box, navigate to a temporary directory (e.g., <user_directory>), and click OK to save the zip file.

Figure 8 Save As Dialog Box

6 Open a terminal window and change directory to the management server online help directory.

Important: The user who is going to be the management server administrator must have read and write permissions to this directory.

For example:

$ cd <server_home>/EMS/help

where:• <server_home> is the user-defined directory assigned during the

management server software installation (e.g., /server).• EMS/help is the system-defined directory assigned during the

management server software installation.

Table 6 Install Help Files from the Turin Infocenter (Solaris) (continued)

Step Procedure

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7 Type this command to download and install the source online help files into the target management server online help directory.

Important: The user who unzips the file will have the permissions on these files. To change permissions, contact your local UNIX administrator.

$ unzip <user_directory>/<ReleaseNumber>_allinone.zip

where:• <user_directory> is the user-defined directory containing the zip file.• <ReleaseNumber> is the version of the allinone file that corresponds

to your current TransNav management system release base.• allinone.zip is the source file containing the online help files.

8 In the GUI TransNav Help window, from the File menu—displayed through the button at the upper left corner of the window—choose Close to close the window.

Figure 9 Window Menu Button

9 From the GUI File menu, choose Exit to exit the application.

10 Restart the GUI application to access the new online help.

Note: If you require assistance to restart the GUI, see the TransNav Management System GUI Guide, Section 2—Installation and Overview, Chapter 3—“Starting the Graphical User Interface,” page 2-19.

11 The Install Help Files from the Turin Infocenter (Solaris) procedure is complete. Continue to the server procedures in Section 2—Management Server Procedures.

Table 6 Install Help Files from the Turin Infocenter (Solaris) (continued)

Step Procedure

Close Window menu button

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Page 24 Turin Networks Release TR3.2.1_TN4.2.1

Visit our website at:www.turinnetworks.com

Release TR3.2.1_TN4.2.1Turin Documentation800-0000-TR321