what’s coming in restaurant manager january 21, 2010 smiley hsu, john raffenbeul, jay shavitz...
TRANSCRIPT
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What’s Coming in Restaurant Manager
January 21, 2010
Smiley Hsu, John Raffenbeul, Jay Shavitz
Note:David Bollings RM Alerts & iWrite-On updates are in a separate file
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Restaurant ManagerPast, Present & Future
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Slower Release Cycles
Version 15.1 released 2007 Version 16 released 2008 Version 17 released 2009 Version 18 tentative release 2011
18-24 month release cycle
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Version 17
Frozen January 2009
Thousands of Users
Long Term Stability Achieved
Maintenance and Niggling Fixes
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Version 18
Planned Enhancements
Hash Departments
Centralized Frequent Diner
Niggling Issues
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Longer Term Goals
2 – 4 Year Objectives
Full Conversion to SQL
Completely Revamped Look and Feel
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v17 Enhancements
Coupon Time Schedules
Coupons and Split Checks
California Scale Certification
Suppress Immediate Submit / Print on Split Checks
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v17 Enhancements (Con’t)
Print Masked Expiration Date (xx/xx) on Credit Card Receipt
Suppress the Message “Bar code item not found” When Swiping Employee Badge
More Robust Check for Security Key
Disable Passwords of Inactive Employees
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v18 Completed Changes
Hash Departments
Adjust for Midnight Crossing When Editing Login Data
Display Server Names on Table Buttons
Swipe Credit Card from Order Entry or Settlement Screen
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Questions / Comments?
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Centralization of Functions
(Utilities and Executables)
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Benefits
Moving these applications has three major benefits:
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Benefits
First Benefit:
Most setup can now occur
without having to leave the
BackOffice Module. This makes
initial setup straightforward while
making customer support easier
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Benefits
Second benefitProvides increased opportunities for future sales.
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Benefits
Third Benefit
An intuitive program where users have
easier access to information
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Utilities and Applications
What are the utilities added to the RM
BackOffice Module and where are they?
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Utilities and Applications
The New Utilities Menu Contains: RM Spooler Setup- Use to define
all shared printers on network RM Start Setup- Use to program
startup applications Credit Card Interface- RMCCWIN
use to configure credit card parameters
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Utilities and Applications
The New Utilities Menu Contains: KDS Spooler Setup- Configures monitors
used in lieu of printers VOS Spooler Setup- Use to setup Video
Overlay with surveillance systems OCD Spooler Setup- Order Confirmation
Display Setup Form (Scoreboards) CID Controller- Caller ID Setup and
executable program.
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Utilities and Applications
The New Utilities Menu Contains: RM Database Consolidator- Used to
consolidate raw data for Crystal Reports Check DBF’s- Utility used to check for
abnormalities in database files. Net Test- Utility used to check network
integrity between server and station Sys Merge- Utility used to merge data and
files between demo systems and new installations
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Utilities and Applications
Common Utilities Security- Security executable
used to initiate program verifying presence of security key
RM Time- Executable used to synchronize time between server and POS station
KDS Spooler- Kitchen Display interface used to process orders
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Utilities and Applications
Common Utilities OCD Spooler- Order Confirmation interface used to
communication data between POS system and Scoreboard
VOS Spooler- Video Overlay program needed to send text from POS to surveillance system
Delayed Send- Executable file used with Delivery/QS modules when sending orders within same day later than current time
POSLink-Executable program used to process data for applications (Timed Send, WO)
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Utilities and Applications
Common Utilities RM Services- program used to process data
for On Line Orders and ASI’s Write On Inventory Services- Executable program used
to synchronize inventory data Data Fix- Executable used to fix data to
correct transactions out of balance
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Utilities and Applications
Add-Ons Inventory- Access RM
Inventory Module QuickBooks Interface- Access
QB Interface for setup and manually push data
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Utilities and Applications
Reports Info Center- Informational and
reporting tool consisting of real time monitor, graphs, and data miner.
RM Message Definition- Program for RM Alert message setup.
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Security
ASI recognizes the need for Security on all new applications added: Prevent End Users from Wandering thus
Creating Unwanted Service Calls Extends Standardized Security Levels
Concepts
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Security
Security levels to access the new
applications are configured like any
standard RM BackOffice Menu option.
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Security
Security for the applications is added
under the Back Office option
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Security
Add Security levels under
the Security tab of the
BackOffice Configuration
screen.
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Centralization of Functions
Summary Brings cohesiveness by transporting all
executables into a central location Centralized functions makes customer
support easier Increased end user awareness of unused
programs will enhance opportunities for future sales
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Documentation
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Past Year
ASI is making efforts to update documentation to reflect changes how RM interacts with: New Software – Windows 7, XP Internet Changes – RM Browser (old
document dealt mainly with dialup). RM Software Changes – RM Services
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Past Year
ASI in the past year has been updating
Old documentation: Hardware Requirements RM Report Guide RM Alerts PCI Requirements RM Browser RM Manual
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Future
HTML Format
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Future
Benefits Faster download time vs. PDF The ability to link these documents within
the back office insures the customer will always have the most current version of documentation
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Future
Benefits The format is easier to navigate vs. PDF
The table of contents – you can use hyperlinks to move between topic and return to the original section
Index- alphabetical list allows easier search and cross referencing
Search- Change search by rank or alphabetical Favorites- allow individuals to save any topic to favorites. Flexibility-User can define view using search options to
the right or the toolbar on top. Eliminates the need for additional programs- Works with
browsers (Firefox, Windows Explorer)
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Future
Benefits Works with standard browsers
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Future
ASI will still offer reports in PDF format
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InventoryTwenty New RM Inventory
Enhancements
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New Looks
RM Inventory Manager’s New Look
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New Looks
Post Transaction Window
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Internal Changes
New Internal Changes
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Internal Changes
Interface Changes
Remember last position Status bar New interface look
Many forms have minor changes to be more user friendly
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Internal Changes
Remember Last Position
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Internal Changes
Status Bar
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Internal Changes
Status Bar
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Internal Changes
Rounding
Options
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Reports
New Reports
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Reports
Inventory Items by Vendor
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Reports
Revamped Food Cost Reports
Four new reports have been added
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Reports
Traditional Food Cost Report
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Reports
Traditional Food Cost Report
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Reports
View by Location
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Reports
Transfer Reports
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Reports
Physical Inventory Differential Report
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ReportsConsumption Report
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Reports
Production Job
Reprints
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Purchase Orders
PO Reference on Invoices
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Purchase Orders
Delivery Date Shows on Purchase Order
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Purchase Orders
Purchase Orders Based on Usage
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Purchase Orders
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Inventory Maintenance
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Inventory Maintenance
Import Items from RM BackOffice
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Inventory Maintenance
DUPLICATING RECIPES
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Inventory Maintenance
Vendor Specific PLUs (Item codes)
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Inventory Maintenance
Un-posting (Correction) of Posted Invoices
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Inventory Maintenance
Un-posting of Posted Invoices Benefits Saves labor Ensures integrity of inventory
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Inventory Maintenance
Modifications of
Posted Production Jobs
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Inventory Maintenance
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Inventory Maintenance
Units Selection on Inventory Transfers
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Inventory Maintenance
COUNT
SHEETS
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Inventory Maintenance
COUNT SHEETS
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Inventory Maintenance
COUNT SHEETS
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Inventory Maintenance
COUNT SHEETS
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Inventory Maintenance
COUNT SHEETS
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Inventory Maintenance
Inventory by Count Sheets
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Inventory Maintenance
Inventory by Count Sheets
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Inventory Maintenance
Waste
Accurately report waste caused by: Production Employee Error
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Inventory Maintenance
Waste will be recorded using: New Waste option in IM Deletions at POS marked as “Consumed” Viewable in Food Cost reports
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Inventory Maintenance
Recipe per Revenue Center
It is common for establishments to
offer meals for: Dine In Take Out Delivery
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Inventory Maintenance
Recipe per Revenue Center
Recipes may vary between recipes or may
include packaging
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Inventory Maintenance
Recipe per Revenue Center
Recipes per RC will be achieved by:
Adding a field setting in the Revenue Center. Adding a new recipe option in Menu Explosion RMInvServices will perform additional calculations
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Session Summary(aka MOAR)
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Session Summary
End users criteria Labor Numbers Auditing Hourly Numbers Overall statistics
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Session Summary
A single report
accessing information
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Session Summary
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Session Summary
Session Summary (arf) Arrange block of data in order Add blocks of data
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Session Summary
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Session Summary
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Session Summary
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Session Summary
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Session Summary
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Session Summary
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Session Summary
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Session Summary
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Session Summary
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Session Summary
Additional Benefits Limits amount of reports sent when using
scheduled reports in RM Alerts Makes retrieving data easier when using
RM Browser.
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RM Info Center,
Stock Watcher
& Interfaces
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RmStockWatcher
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RmStockWatcher
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Intercom
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Intercom
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Intercom
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Leveraging Partnerships
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TimeForge
Web Based Employee Scheduling
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TimeForge
Web Based Employee SchedulingWeb, Email, SMS, RSS Feed
What Is TimeForge?
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TimeForge
Web Based Employee SchedulingWeb, Email and SMS NotificationsInteractive Shift-Swapping
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TimeForge
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TimeForge
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TimeForge
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TimeForge
+
=
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TimeForge
Web Based Employee SchedulingWeb, Email and SMS NotificationsInteractive Shift-SwappingLabor Cost Schedule Restrictions
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TimeForge
Web Based Employee SchedulingWeb, Email and SMS NotificationsInteractive Shift-SwappingLabor Cost Schedule RestrictionsFull Interface to Restaurant Manager
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TimeForge Interface
Reads Employee.Dbf Reads Sales Writes to Empsched.Dbf Reads Login Data
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TimeForge
Enforces Labor Cost SchedulingTracks Employee Certifications(ServSafe, Driver Insurance, etc)
Important Shift NotificationsPayroll Interfaces:CompuPay, ADP, Paychex, QuickBooks, SurePayroll and Heartland Payment Systems.
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TimeForge
Simple Pricing Model
Reseller Residual Program
Comprehensive Training and Support
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