what’s about logistics? - essecfaculty.essec.fr/pp.dornier/pdf/conference-model.pdf · the third...
TRANSCRIPT
ESSEC Philippe-Pierre DornierCopyright
What’s about logistics?
Philippe-Pierre DornierProfesseur à l’ESSEC
Managing Partner Newton-Vaureal & Co
ESSEC Philippe-Pierre DornierCopyright
Why to be interested by logistics?
F Logistics is everywhere4 by the industrial companies : for 5 years Michelin does the
reengineering of its logisticsu closing of numerous local warehouses in Europe (more than 100)u building of large regional distribution centers (more than 20)u Legrand, France Telecom, Alcatel…
4 by the distributors : a trend to subcontract their logistics4 by the services industry : the case of the new European Hospital in
Paris (flows of sick persons, of medicine, of food, of wastes…)
ESSEC Philippe-Pierre DornierCopyright
Why to be interested by logistics?
F A key point in the strategy of the company4 logistics as a competitive advantage4 logistics as a service producer4 logistics cost money
u 2% to 4% of the sales for the high value productsu 5% to 8% of the sales for the food industryu about 10% of the sales and more for low value products
4 logistics need major investments with high level of risksu 1800 and 2200 FF/m2, about 305? (without the ground and the
operational equipment)u larger and larger warehouses (not scarce to find building of more
than 50000m2 with possibilities of extension to 100000m2)
ESSEC Philippe-Pierre DornierCopyright
How logistics is changing?
F A logistics that need to be adjusted :4 to the new industrial strategies that deal with the upstream flows
u delocalisationu focus factoriesu postponement of the product
4 to the new distribution strategies that deal with the downstreamflows
u use of the logistics tools to renegociate the prices with the suppliers
ESSEC Philippe-Pierre DornierCopyright
How logistics is changing?
COSTO U C O U T
SERVICE LEVELS
INFORMATION FLOWS
PHYSICAL FLOWS
EXTERNAL
ENGINEERING
MANAGEMENTFLOW
REVERSE LOGISTICS
INTERNAL
ESSEC Philippe-Pierre DornierCopyright
Integrated Logistics
5 %
50 %
75 %
95 %
100 %
R & D Production Distribution After sales
Frozen costs
Costs really spent
Costs (en %)
98 %
ESSEC Philippe-Pierre DornierCopyright
Some ideas about how logistics costs
Value
Logistics costs 9% of the sales price- 1% by the branch- 4% by the logistics center- 4% by the supplyer
Retailer margin 14,5% in France 22,8% in UK22,7% in Germany18% in Spain
Stock 43 days in France (28 days in UK)- 12,8 days by the supplyer- 20 days in the logistics center of the distributor- 10,6 days by the branch
ESSEC Philippe-Pierre DornierCopyright
Typical flow system
Push Flows
Supply chain management of the inbound process
Customers
Supply chain management of the physical distribution
Production activities
Marketing
Inbound process
Outboundprocess
Pull Flows
Order processing
Sales forces
ESSEC Philippe-Pierre DornierCopyright
Effect of the deployment of focused factories
B
A B C D
A
C
A B C D
A B C D
A B C D
A B C D
A B C D
A B C D
A B C D
Multi products factory Focused factory
D
ESSEC Philippe-Pierre DornierCopyright
Global logistics flows for Essilor
2,6 Mp
0,7 Mp 1,1 Mp
8 Mp
0,9 Mp
16 Mp
Echanges intercontinentaux: 29 Mp
Mp= Million de pièces
ESSEC Philippe-Pierre DornierCopyright
6 5
Europe occidentale
Mexico
United States
Spain
Tunisia
France GermanyPoland
Thaïlande
Indonésia
Singapoure
TV
TVportable et
chassis Modulesélectroniques
TVTable mono
20''/21''
TV, VidéoTable stéréo
25''/29''
TV 16/9TV
TVPortable 14''
télécommande
vidéo(fermé en 1993)
1997
1991
1993
1OO
13653
50
17
7
5
22
ThaïlandeTV
Portable 14''
1991
7
Year of the plant openingcountryproductsManpower costs (base 100 in France)
Delocalisation and focused plants
ESSEC Philippe-Pierre DornierCopyright
GLOBALLOGISTICS
MODULE GLOCAL
MUTUAL
Geographical integration Sectorial Integration
Functional integration
The global logistics model
local
continental
world-wide
local
continental
world-wide
ILS
Purchasing
ILS
Purchasing
ECRECR
ESSEC Philippe-Pierre DornierCopyright
The postponement effect on the warehouses
Production on forecasts Production by order
X
X
X
X
X
X
X
X
Smallbatches
Stock with low variety
Large batches
Plant
Customized products
Warehouse
Order
ESSEC Philippe-Pierre DornierCopyright
Main sectors involved in the logisticsreengineering
F The B to B sector : from a wholesaler activity to adistributor activity
4 the distributors are much more customer orientedu building of distribution regional centersu building of national or european distribution center
F The third party logistics4 recent economic activities4 a growth between 8 and 12% each year
ESSEC Philippe-Pierre DornierCopyright
Warehousing today is close to a plant process
F The warehousing process make use of cross-dockingorganisation
F EDI, information and telecommunication technologiesF Production operations to postpone the product as close
as possible to the customerF Increased emphasis on time reduction : processing
order daily, multiple and small orders
ESSEC Philippe-Pierre DornierCopyright
Historical and traditional design
branchbranch
purchasingpurchasing
inbound logisticsinbound logistics
Intra branches
emergency delivery
Intra branches
emergency delivery
outbound logisticsoutbound logisticsSales force
of the industrial
Sales force
of the industrial
ESSEC Philippe-Pierre DornierCopyright
The “delivery mill”The “delivery mill”
F Preparation of the customer’s orderF Replenishment of the branches stocksF Massification of the suppliers deliveryF Improvement of the quality service
4 stock-turn of an SKU in each branchtwice a year (no stocked)
4 if 40 branches connected to the deliverymil the stock-turn is 80 time a year(stocked and so available for thecustomer)
F Preparation of the customer’s orderF Replenishment of the branches stocksF Massification of the suppliers deliveryF Improvement of the quality service
4 stock-turn of an SKU in each branchtwice a year (no stocked)
4 if 40 branches connected to the deliverymil the stock-turn is 80 time a year(stocked and so available for thecustomer)
ESSEC Philippe-Pierre DornierCopyright
The third party logistics trends
F A new economic sector4 less sub-contractor than supplyer4 715 billions FF of logistics costs in Europe and 180 billions FF
spent with the third-party logistics4 growth between 10 and 12% per year4 a concentration in process
F The size of the contract is growing4 october 1998 : IBM in Europe decided to work with third party
logisticsu Germany, Italie, France : Geodis (5 billions FF over 5 years)u UK : Tibet & Britain
ESSEC Philippe-Pierre DornierCopyright
E-business is
F Changing the definition of intimacy within the supplychain to a single consumer denominator
4 small, individual orders
F Changing customer service level expectations4 a worldwide customer4 a short time order processing
F Singular boundaries have merged, collapsing cycletimes for demand development, distribution anddelivery
ESSEC Philippe-Pierre DornierCopyright
E-business changes the logistics environment
F TransactionalF DealersF Vertically
integratedF Make to stockF Mass productionF ProductsF Products cycles
F LifetimeF Multiple channelsF Networks
F Make to orderF Mass customizationF Products and servicesF Continuous
experimentation
Customer access
Customer relationship
Value chain
Production planning
Manufacturing capability
Basis of competition
Innovation
ESSEC Philippe-Pierre DornierCopyright
Why to deal with third party logistics?
F Focus on the core businessu Carrefour, Auchan…u Marrs/Unisabi, KJS…u Alcatel, Renault, Peugeot...
F Risk management4 the products line and the market are changing faster and faster
F Growing costs and investment needed by logisticsactivities
4 optimisation of the financial resources
F Building of an economical sector