what’s up, doc?€¦ · convention dear franchise owners and associates, as i am writing this...
TRANSCRIPT
WHAT’S UP, DOC?
February/March 2019
DR . V INYL & THE DOCTOR ’ S TOUCH
DIVERSIFY CONVENTION EDITION
INSIDE THIS ISSUE:
Letter from the CEO…………………………..………2
Corporate Contact Information………….………….2
Individual High Sales UPDATE…...........................3
Anniversary Dates……………………………...…….3
Sales by Region……………………………………….3
Individual High Sales………………………………4-7
Convention Highlights……………….…...……….8
Convention Awards & Recognition……..……9-13
Convention Interior Demonstrations……….….14
Convention Exterior Demonstrations….……..15
Convention Pictures…………………………..16-19
Convention Vendors & Products……………….20
Convention Testimonials………………..………21
Convention Summary……….……………...……22
Before & After from the field…….…...…………….23
CONVENTION Dear franchise owners and associates,
As I am writing this review on the convention I would like to point out the following before I come to a conclusion:
Based on the fact that 200,000 population represents one (1) franchise territory, currently Dr Vinyl services 400 franchised territories with 269 franchisees and associates. Around 300 of these franchised territories (75%) where represented by the owners and associates at our 2019 DIVERSIFY Convention! That is outstanding! I really hope that next year, we can count on all franchise owners and associates to attend the annual event. It benefits the entire system when the majority is in
attendance.
The convention action felt good and motivating, the staff did a great job putting it all together, the hotel provided adequate
service and in my opinion the meals were good.
We would like to thank all attendees for letting us know well in advance (as early as November 2018) that they would be coming to convention. This enables us to negotiate good rates for rooms and other services with the venue. We also would like to thank the vendors who really tried to earn your business. They came with excellent product offers. I have to say that looking at the post convention orders, I’m disappointed that we did not do more by supporting the vendors with product
purchases. I’m not sure if they feel it’s worth their time to attend another convention.
We understand there is plenty of opportunity to buy products elsewhere, sometimes cheaper, however it’s kind of sad that after headquarters helps support quite a few associates starting their new business venture with extended payment options
or financing, that we hardly get any orders from the majority of these associates.
LOYALTY is one of the most important qualities in business relations. I would kindly ask you to reflect on how you would feel after helping a customer on a Saturday afternoon or by giving him a 60 - 90 day payment term, to come back to that customer and see a competitor getting the work you were doing because their price is slightly less expensive. I under-stand the franchise agreement does not require you to buy all your products from HQ, but by doing so, it helps the buying power for the Dr. Vinyl Parts department which in turn keeps prices low for all franchise associates. Is that not a great fea-
ture of our franchise?
Bottom line, don’t forget your Parts Department. Don’t forget the vendors that support your business by spending time and money at our convention & throughout the year to earn your business. Please keep that in mind when you make your
decision to purchase products elsewhere. We would really appreciate that.
Thank you for being with the Dr. Vinyl family! Richard ReindersRichard ReindersRichard ReindersRichard Reinders————CEOCEOCEOCEO
David Lang Ext. 11 [email protected]
Richard Reinders Ext. 12 [email protected]
Buster Coppage Ext. 13 [email protected]
Tony Rende/ Parts Ext. 14 [email protected]
Teresa Lang Ext. 15 [email protected]
Vickie Borron Ext. 17 [email protected]
Darrell Wirths Ext. 18 [email protected]
Steve Gwadera 816-882-2312 [email protected]
Buzz McClain 816-588-6060 [email protected]
CORPORATE OFFICE CONTACT INFORMATION
Top Sales by Region
Newsletter Individual High Sales Update
Western Northern Midwest Southern Eastern
February 2019
YEARS OF SERVICE Years Of Service
Top Sales by Region
Western Northern Midwest Southern Eastern
January 2019
Effective immediately, we will no longer recognize Individual High Sales in the newsletter for associates that do not separate total sales by service. For example, if your total sales for the month include interior repair services, upholstery repair services and wheel refinishing services, the sales for each service must be separated on the monthly recap we receive at corporate. All totals featured in the newsletter are compiled directly from the monthly recaps submitted to corporate by franchise owners. If the franchise owner does not list individual sales on the recap, you will not be featured in the newsletter.
NAME YEARS OF SERVICE START DATE
SHAWN MURRAY ASSOCIATE OF UNION COUNTY NC 5 YEARS 2/21/2014
CLIFTON COX ASSOCIATE OF WEST CENTRAL MO 5 YEARS 2/3/2014
CHRIS REID ASSOCIATE OF DR. VINYL - KANSAS 10 YEARS 3/30/2009
JEFF CUTTER ASSOCIATE OF OMAHA NE & COUNCIL BLUFF IA 10 YEARS 3/1/2009
ROBERT FORTIN DR. VINYL OF FARMINGTON VALLEY CT 20 YEARS 3/1/1999
$33,371.75 $61,430.00 $284,195.70 $116,686.14 $59,718.77
$23,497.00 $60,053.46 $69,813.75 $80,068.50 $45,564.00
$19,015.00 $34,171.00 $52,210.78 $30,722.00 $33,166.00
$15,258.75 $20,915.00 $49,303.00 $16,213.00 $9,305.00
$13,285.00 $19,858.00 $45,547.00 $14,350.00 $5,325.00
$25,804.70 $65,063.00 $315,972.93 $107,154.26 $59,382.82
$23,082.00 $53,123.97 $60,879.00 $76,343.75 $33,166.00
$17,135.00 $21,324.00 $44,438.00 $20,067.00 $30,965.00
$13,025.00 $18,436.41 $44,263.00 $18,690.00 $5,340.00
$11,842.50 $17,796.00 $33,865.00 $10,682.40 $4,820.00
INDIVIDUAL HIGH SALES
JANUARY 2019
TOP FIVE PDR JANUARY 2019
TERRY HANCOCK ASSOCIATE OF OMAHA NE & COUNCIL BLUFF IA $18,880.00
JOHN WALDRON ASSOCIATE OF CATAWBA VALLEY NC $9,045.00
MARK ETHRIDGE DR. VINYL OF THE HEARTLAND MO $6,465.00
JEFF HAWKINS ASSOCIATE OF THE CUMBERLAND TN $5,977.50
TOM GAUVEY DR. VINYL OF NORTH CENTRAL AR $5,530.25
TOP FIVE UPHOLSTERY JANUARY 2019
WENDY BARNETT DR. VINYL OF MIDDLE TENNESSEE $14,761.00
MEGAN COCHRANE ASSOCIATE OF MIDDLE TENNESSEE $10,568.00
JERRY GERKE DR. VINYL OF MADISON WISCONSIN $9,608.00
AMANDA CHAPMAN ASSOCIATE OF HAMPTON & NEWPORT NEWS VA $7,764.04
TAWNYA BARNETT ASSOCIATE OF MIDDLE TENNESSEE $5,393.00
TOP FIVE WHEELS JANUARY 2019
JIMMY HARCUM ASSOCIATE OF THE CUMBERLAND TN $17,168.00
CHRIS HAWKINS DR. VINYL OF THE CUMBERLAND TN $12,994.00
MATT BANKEN ASSOCIATE OF SOUTHEAST MO & SOUTHERN IL $8,410.00
CHARLES ARTHUR ASSOCIATE OF HAMPTON & NEWPORT NEWS VA $8,195.00
BRANDON OLSON ASSOCIATE OF SOUTHEAST MO & SOUTHERN IL $3,775.00
INDIVIDUAL HIGH SALES
JANUARY 2019
TOP TEN INTERIOR JANUARY 2019
JOSEPH OESTERLING DR. VINYL OF MICHIGAN $17,347.00
THOMAS RAUEN ASSOCIATE OF INDIANAPOLIS IN $15,029.00
TYLER JOHNSON ASSOCIATE OF
EAST METRO MINNEAPOLIS
& ST. PAUL MN
$14,931.00
MARK GIANNOLA ASSOCIATE OF JOHNSON COUNTY KS $14,792.00
TODD LESTER DR. VINYL OF CENTRAL TEXAS $14,008.75
JEFF ELLERBEE ASSOCIATE OF SPRINGFIELD MO $13,911.00
DREW HUBBARD ASSOCIATE OF INDIANAPOLIS IN $13,643.00
ZACH BATES DR. VINYL OF CORPUS CHRISTI TX $13,285.00
CHAZ ALLMAN ASSOCIATE OF THE CUMBERLAND TN $13,097.00
AUSTIN RATLIFF ASSOCIATE OF GREEN COUNTRY OK $13,041.00
TOP TEN AUTO PAINT REPAIR JANUARY 2019
MARCELLO DIAS ASSOCIATE OF NORFOLK COUNTY MA $20,569.00
RYAN FRAME ASSOCIATE OF INDIANAPOLIS IN $17,635.00
RICHARD TYLER THE DOCTORS TOUCH OF SAN ANTONIO TX $15,460.00
STEVE HAWKINS ASSOCIATE OF THE CUMBERLAND TN $11,582.00
JEREMY DRINKARD ASSOCIATE OF THE PERMIAN BASIN TX $11,060.00
JASON ROLLOFF THE DOCTORS TOUCH OF CENTRAL MINNESOTA $10,896.00
DUANE MOSLEY JR ASSOCIATE OF INDIANAPOLIS IN $9,425.00
ROBERT PRESTON ASSOCIATE OF INDIANAPOLIS IN $9,270.00
RANDY FUERNSTEIN ASSOCIATE OF INDIANAPOLIS IN $9,103.70
ALEX RASMUSSON ASSOCIATE OF CENTRAL MINNESOTA $8,962.00
INDIVIDUAL HIGH SALES
FEBRUARY 2019
TOP FIVE PDR FEBRUARY 2019
TERRY HANCOCK ASSOCIATE OF
OMAHA NE & COUNCIL
BLUFFS IA
$15,774.00
JOHN WALDRON ASSOCIATE OF CATAWBA VALLEY NC $7,245.00
JEFF HAWKINS ASSOCIATE OF THE CUMBERLAND TN $6,518.75
MARK ETHRIDGE DR. VINYL OF THE HEARTLAND MO $5,348.81
WES SPRADLIN ASSOCIATE OF
OMAHA NE & COUNCIL
BLUFFS IA
$2,781.00
TOP FIVE UPHOLSTERY FEBRUARY 2019
JUSTIN FARLEY DR. VINYL OF WISCONSIN $14,101.06
TAWNYA BARNETT ASSOCIATE OF MIDDLE TENNESSEE $9,459.00
AMANDA CHAPMAN ASSOCIATE OF
HAMPTON & NEWPORT
NEWS VA
$8,058.34
JERRY GERKE DR. VINYL OF MADISON WISCONSIN $6,354.00
MELISSA SAYLOR ASSOCIATE OF
HAMPTON & NEWPORT
NEWS VA
$5,822.23
TOP FIVE WHEELS FEBRUARY 2019
JIMMY HARCUM ASSOCIATE OF THE CUMBERLAND TN $11,483.00
CHRIS HAWKINS DR. VINYL OF THE CUMBERLAND TN $11,292.00
CHARLES ARTHUR ASSOCIATE OF
HAMPTON & NEWPORT
NEWS VA
$9,993.34
MATT BANKEN ASSOCIATE OF
SOUTHEAST MO &
SOUTHERN IL
$6,545.00
BRANDON OLSON ASSOCIATE OF
SOUTHEAST MO &
SOUTHERN IL
$1,651.00
INDIVIDUAL HIGH SALES
FEBRUARY 2019
TOP TEN INTERIOR FEBRUARY 2019
THOMAS RAUEN ASSOCIATE OF INDIANAPOLIS IN $19,929.00
JOSEPH OESTERLING ASSOCIATE OF DR. VINYL - MICHIGAN $17,758.00
MICHELLE TESTER ASSOCIATE OF INDIANAPOLIS IN $13,477.00
RYAN MCGANN ASSOCIATE OF THE CUMBERLAND TN $13,456.00
ZACH BATES DR. VINYL OF CORPUS CHRISTI TX $13,025.00
CHAZ ALLMAN ASSOCIATE OF THE CUMBERLAND TN $12,675.00
CYRUS BREEDEN ASSOCIATE OF INDIANAPOLIS IN $12,540.00
MARK GIANNOLA ASSOCIATE OF JOHNSON COUNTY KS $12,425.00
SHANE BARNES ASSOCIATE OF DR. VINYL - MICHIGAN $12,513.00
GREG RAUEN ASSOCIATE OF INDIANAPOLIS IN $12,125.00
TOP TEN AUTO PAINT REPAIR FEBRUARY 2019
RYAN FRAME ASSOCIATE OF INDIANAPOLIS IN $16,680.00
MARCELLO DIAS ASSOCIATE OF NORFOLK COUNTY MA $16,055.00
RANDY FUERNSTEIN ASSOCIATE OF INDIANAPOLIS IN $14,764.62
ROBERT PRESTON ASSOCIATE OF INDIANAPOLIS IN $12,775.00
DUANE MOSLEY JR ASSOCIATE OF INDIANAPOLIS IN $11,855.00
JEREMY DRINKARD ASSOCIATE OF THE PERMIAN BASIN TX $10,860.00
JEFF CUTTER ASSOCIATE OF
OMAHA NE & COUNCIL
BLUFFS IA
$10,757.11
ERIC SIEFERT ASSOCIATE OF INDIANAPOLIS IN $10,175.00
STEVE OAKES THE DOCTORS TOUCH OF HAMPTON & NEWPORT $10,096.75
JASON ROLLOFF THE DOCTORS TOUCH OF CENTRAL MINNESOTA $9,636.00
Attendance, Participation & INVOLVEMENT
Everyone that attended, participated and was involved in this con-
vention in one way or another (as a guest, participant, demonstra-
tor, etc.) made this past convention an extremely special one. We,
the HQ-Staff, agree—the highlight of this past convention were
our attending owners and associates!!!
The best moments and highlights of this past convention from the HQ-Staff’s point of view. Feel free to tell us about your favorite (or least favorite) moments and what we could do better to make the next convention even more enjoyable to you! Send your feedback to [email protected]
VENDORS
We had close to 20
Vendors attending this past Convention.
Vendors that were completely new to the
Dr. Vinyl group had a chance to introduce
themselves and Vendors that are already part of Dr. Vinyl had a chance to strengthen their rela-tionship with many Dr. Vinyl and the Doctor’s
Touch technicians and to introduce their newest products on the market.
We think the vendor-attendance was
another great highlight of the
2019 Diversify
Convention KARAOKE NIGHT
Contest Winners: 1. Melissa Woodard
2. Charles Arthur 3. Rob Hinson
CONGRATULATIONS
AWARDS NIGHT
Special Award Winners:
2018 DETERMINATION OF THE YEAR AWARD—WILL FABER
2018ENTREPRENEURIAL SPIRIT AWARD– JOESEPH OESTERLING
2018 POUND FOR POUND AWARD—DR. VINYL OF THE CUMBERLAND, TN
2018 PRESIDENTS EAGLE AWARD—JEFF AND TAMMY ROLLOFF
5 YEAR PIN RECIPIENTS
RICHARD SEDLACEK SR. ASSOCIATE OF JOHNSON & LINN COUNTY IA
RICHARD "RJ" SEDLACEK JR. ASSOCIATE OF JOHNSON & LINN COUNTY IA
ROB HINSON ASSOCIATE OF INDIANAPOLIS IN
CARSON GREENFIELD ASSOCIATE OF GREEN COUNTRY OK
CLIFTON COX ASSOCIATE OF WEST CENTRAL MO
SHAWN MURRAY ASSOCIATE OF UNION COUNTY NC
JUSTIN FARLEY DR. VINYL OF WISCONSIN
CYRUS BREEDEN ASSOCIATE OF INDIANAPOLIS IN
10 YEAR PIN RECIPIENTS
JEFF CUTTER ASSOCIATE OF OMAHA NE & COUNCIL BLUFF IA
CHRIS REID ASSOCIATE OF DR. VINYL - KANSAS
JASON ROLLOFF THE DOCTORS
TOUCH OF
CENTRAL MINNESOTA
ISRAEL GROBER ASSOCIATE OF INDIANAPOLIS IN
15 YEAR PIN RECIPIENTS
JEFF HAWKINS ASSOCIATE OF THE CUMBERLAND TN
JASON COLE DR. VINYL OF BLUE GRASS KY
JACOB MORRIS DR. VINYL OF NORTHERN TEXAS
20 YEAR PIN RECIPIENTS
TOM WASILEWSKI DR. VINYL OF SOUTHERN MA
BOB STUFFLEBEAM ASSOCIATE OF DR. VINYL - KANSAS CITY
BOB BORRON ASSOCIATE OF DR. VINYL - KANSAS CITY
LARRY SELLMEYER ASSOCIATE OF SCOTTSDALE AZ
ROBERT FORTIN DR. VINYL OF FARMINGTON VALLEY CT
ROGER FOX ASSOCIATE OF OMAHA NE & COUNCIL BLUFF IA
ERNIE ESTES DR. VINYL OF ROCK HILL SC
RICHARD REINDERS DR. VINYL CEO
JERRY LEEDIKER DR. VINYL OF THE HUB SOUTH MS
25 YEAR RECIPIENTS
JERRY GERKE DR. VINYL OF MADISON WISCONSIN
MARK ETHRIDGE DR. VINYL OF THE HEARTLAND MO
30 YEAR RECIPIENTS
MARK RUSSELL DR. VINYL OF COLLIER COUNTY FL
DON RAHMEIER DR. VINYL OF JOPLIN MO
RON NORGAARD DR. VINYL OF NORTH PLATTE NE
35 YEAR RECIPIENTS
MIKE KUCHEM DR. VINYL OF WEST SAINT LOUIS COUNTY MO
2019 DR. VINYL GROUP TOP 40 FRANCHISE RANKINGS
1 CURT & JANET PRIBBLE DR. VINYL OF INDIANAPOLIS IN
2 JOE & GEORGIA HANCOCK DR. VINYL OF OMAHA NE & COUNCIL BLUFFS IA
3 CHRIS & TERA HAWKINS DR. VINYL OF THE CUMBERLAND TN
4 STEVE & GINGER BIGGERSTAFF DR. VINYL OF CATAWBA VALLEY NC
5 LETITIA & CLIFTON GENTRY DR. VINYL OF SOUTHEASTERN MO & SOUTHERN IL
6 STEVE & JEANNIE OAKES DR. VINYL OF HAMPTON & NEWPORT NEWS VA
7 DOROTHY FUNK DR. VINYL OF KANSAS
8 RAYMOND SCOTT DR. VINYL OF SPRINGFIELD MO
9 ART HAMILTON DR. VINYL OF NORFOLK COUNTY MA
10 BRIAN & NINA GREENFIELD DR. VINYL OF GREEN COUNTRY OK
11 CHRIS OESTERLING DR. VINYL OF MICHIGAN, LLC
12 TAMMY ROLLOFF DR. VINYL OF GREATER MINNEAPOLIS MN, LLC
13 DOUG & TAMI DETWIELER DR. VINYL OF ALBUQUERQUE & SANTA FE NM
14 MIKE & TRACEY GIANNOLA DR. VINYL OF
INDEPENDENCE & BLUE SPRINGS MO
& JOHNSON COUNTY KS
15 KIRK PATTEE DR. VINYL OF KANSAS CITY MO
16 WENDY BARNETT DR. VINYL OF MIDDLE TN
17 MARIO LEON DR. VINYL OF
EAST METRO MINNEAPOLIS & ST.
PAUL MN
18 STEVE STARK DR. VINYL OF HAMILTON COUNTY INDIANA
19 NORTHTOWN DR.VINYL LLC DR. VINYL OF NORTHLAND MO
20 JEFF & SHERI GREGORY DR. VINYL OF WEST CENTRAL MO
2019 DR. VINYL GROUP TOP 40 FRANCHISE RANKINGS
21 GREG STRUCKHOFF
THE DOCTORS
TOUCH OF
ST. LOUIS MO
22 JASON ROLLOFF
THE DOCTORS
TOUCH OF
CENTRAL MINNESOTA
23 SHAWN FLESHER DR. VINYL OF THE PERMIAN BASIN TX
24 MAYLING GONZALES DR. VINYL OF WEST CENTRAL FL
25 ALIX YOUNESALI DR. VINYL OF TULSA OK
26 SCOTT SAARI
THE DOCTORS
TOUCH OF
SOUTHERN MINNESOTA
27 THOMAS TYLER DR. VINYL OF DALLAS-FT. WORTH TX
28 JACOB MORRIS DR. VINYL OF NORTHERN TEXAS
29 NATE & JENNIFER GOOSEY DR. VINYL OF NORTH CENTRAL FL
30 JASON MCCURDY DR. VINYL OF UNION COUNTY NC
31 KIM & SABRINA MCCLAMROCK DR. VINYL OF THE FOOTHILLS NC
32 ZACH BATES DR. VINYL OF CORPUS CHRISTI TEXAS
33 NORBERT & JOY GONZALEZ DR. VINYL OF CONCORD NORTH CAROLINA
34 TODD LESTER DR. VINYL OF CENTRAL TEXAS
35 JERRY GERKE DR. VINYL OF MADISON WISCONSIN
36 RICHARD TYLER DR. VINYL OF SAN ANTONIO TX
37 JASON COLE DR. VINYL OF BLUE GRASS KENTUCKY
38 CHERYL HODGES DR. VINYL OF WESTERN KENTUCKY
39 LISA & FRAN FARLEY DR. VINYL OF FOND DU LAC WI
40 CURTIS PIERCE DR. VINYL OF LITTLE ROCK AR
2018 TOP PRODUCER OF THE YEAR - VETERAN FRANCHISEE
CURT & JANET PRIBBLE DR. VINYL OF INDIANAPOLIS IN
2018 TOP PRODUCER OF THE YEAR - JUNIOR FRANCHISEE
CHRIS OESTERLING DR. VINYL OF MICHIGAN, LLC
2018 TOP PRODUCER OF THE YEAR - ROOKIE FRANCHISE ASSOCIATE
JEFFREY ISBELL ASSOCIATE OF ST. LOUIS MO
2018 TOP PRODUCER OF THE YEAR - INTERIOR REPAIR
MARK GIANNOLA ASSOCIATE OF JOHNSON COUNTY KS
2018 TOP PRODUCER OF THE YEAR - WHEEL REFINISHING
JIMMY HARCUM ASSOCIATE OF THE CUMBERLAND TN
2018 TOP PRODUCER OF THE YEAR - AUTO PAINT REPAIR
PAUL SOUTH ASSOCIATE OF INDIANAPOLIS IN
2018 TOP PRODUCER OF THE YEAR - PAINTLESS DENT REMOVAL
TERRY HANCOCK ASSOCIATE OF OMAHA NE & COUNCIL BLUFF IA
2018 TOP PRODUCER OF THE YEAR - UPHOLSTERY REPAIR
JERRY GERKE DR. VINYL OF MADISON WISCONSIN
2018 DETERMINATION OF THE YEAR AWARD
WILL FABER ASSOCIATE OF KANSAS CITY MO
2018 ENTREPRENEURIAL SPIRIT AWARD
JOE OESTERLING ASSOCIATE OF DR. VINYL - MICHIGAN
2018 FRANCHISE OWNER - HALL OF FAME AWARD
SCOTT SAARI DR. VINYL OF SOUTHERN MINNESOTA, LLC
2018 FRANCHISE ASSOCIATE - HALL OF FAME AWARD
SHAWN MURRAY ASSOCIATE OF UNION COUNTY NORTH CAROLINA
BRYAN IRVIN ASSOCIATE OF SOUTHERN MINNESOTA, LLC
THOMAS RAUEN ASSOCIATE OF INDIANAPOLIS INDIANA
2018 POUND FOR POUND AWARD
CHRIS, MITCHELL, STEVE, JEFF,
JIMMY, BRUCE, BRANDON,
CHAZ, RYAN
DR. VINYL OF THE CUMBERLAND TN
2018 DR. VINYL PRESIDENTS EAGLE AWARD
TAMMY & JEFF ROLLOFF DR. VINYL OF GREATER MINNEAPOLIS, LLC
NAME DR. VINYL/
THE DOCTORS TOUCH OF DEMONSTRATION
Bob Borron Associate of Fog It
Bill Hubbard Associate of Indianapolis, IN Stain Removal
Bill Hubbard Associate of Indianapolis, IN Sales and Marketing
Brian Greenfield Dr. Vinyl of Green Country OK Tips & Tricks
Chris Hawkins Dr. Vinyl of The Cumberland TN Wheel Repair & Refinish
Christopher Oesterling Dr. Vinyl of Michigan Stain Removal
Clifton Gentry Dr. Vinyl of Southeastern MO Vinyl Flooring Repair
Doug Hancock Associate of Omaha NE Vinyl Siding Repair
Doug Hancock Associate of Omaha NE Pre + Post Scan Tool
Janet Pribble Dr. Vinyl of Indianapolis Maximize Productivity
Jimmy Harcum Associate of The Cumberland TN Wheel Repair & Refinish
Joseph Oesterling Associate of Michigan Maximize Productivity
Lisa Farley Dr. Vinyl of Fon Du Lac, WI Decorative Stitch Tip/Trick
Lisa Farley Dr. Vinyl of Fon Du Lac, WI Cyclo Stain Removal
Mitchell Reid Associate of The Cumberland TN Upholstery Discussion
Nina Greenfield Associate of Green Country OK Upholstery Discussion
Raymond Scott Dr. Vinyl of Springfield, MO Interior Q&A
Richard Tyler Dr. Vinyl of San Antonio Polish for Profit
Rick Prickel Associate of Indianapolis, IN Chip Buster 3n1
Steve Hawkins Associate of The Cumberland TN Wheel Repair & Refinish
Todd Lester Dr. Vinyl of Central Texas Wheels for Interior
Rob Hinson Associate of Indianapolis, IN Chip Buster 3n1
A special thank you to all our performing technicians!!! Without YOU non of this would have been possible!!!
InteriorDemonstrations&ProductsOfConvention2019
FOG IT: You’ve heard the big news at Convention—Fog It is now officially not only a deodorizer anymore but also a sanitizer! Use this new sales point for your new accounts or the ones that were still hesitating about odor removals.
Also, don’t purchase double as much fog-it’s as you need. Bob Borron, Associate of Kansas City, MO, showed us a way to get better results from the fog-it system with only using one tablet instead of both. Use a fish-air-supply-hose when you do an odor removal and get better results with only half the product. For detailed instructions please give me a call!
VINYL SIDING & VINYL FLOORING
Just in time for the hail season spreading out throughout the country we had Doug Hancock, Associate of Omaha, Nebraska, freshen up our Vinyl Siding skills and showing us the best ways to do vinyl siding repairs.
One of my personal favorites, Vinyl Flooring Repairs, where demonstrated by Clifton Gentry, Dr. Vinyl of Southeastern Idaho, who showed us that no matter what the flooring pattern is—we can fix it!
Vinyl Siding and Vinyl Flooring Repairs are a profitable add-on for all Dr. Vinyl technicians. Do not miss out on this lucrative opportunity to increase your sales. If you missed the vinyl siding or vinyl flooring repair demo at convention and you need a fresh-up on how to do these unique repairs do not hesitate to give me a call with questions about the procedure.
STAIN REMOVAL: We saw a lot of very effective stain removal techniques and products this past convention. Bill Hubbard, Associate of Indianapolis, IN, and
Chris Oesterling, Dr. Vinyl of Michigan demonstrated, what they found is the most effective organic stain remover recipe! Lisa Farley, Dr.
Vinyl of Fond Du Lac, demonstrated the Cyclone tool for an extra quick way to clean large areas and Nanoskin Products demonstrated their favorite cleaners and stain removal solutions.
If you have questions about Bill’s and Chris’ recipe and want the full mixing instructions or you would like to have the Link on where to buy the Cyclone please send me an email and I will forward all the information to you. If you would like to find out more about Nanoskin visit www.nanoskinusa.com and check with Tony in the parts department on what is available through Dr. Vinyl!
TIPS AND TRICKS: This all-time-favorite demo-session by Brian Greenfield, Dr. Vinyl of Green County, OK was sure one of the most profitable ones for all of you that like to make things easier, quicker and better!
DURAMEND REFINISH COATINGS: One of my personal highlights of the 2019 Convention. I was very impressed by their products, especially the Red Base Fill and the Leather Glue! Personally I will of course continue using Viper-Products but I will definitely add Duramend Refinish Coatings to my Interior Invento-ry as well! I’m glad Milton and Jerry were able to demonstrate their products to a lot of our Dr. Vinyl technicians!
VIPER PRODUCTS: As always, Tom Piontek from Viper Products had a wide variety of new products and all-time-bestsellers. My favorite was the new cordless airbrush as well as his Polycryl Dye System (which I had already seen prior to convention).
NANOSKIN: A brand-new vendor that serves the exterior as well as the interior side of our business. I really like their pet hair removal stone and their magic hand soap! However, they had a lot of other products that impressed me, like the rain glass sealant and their Nourish Leather & Vinyl Condi-tioner & Cleaner.
WHEELS FOR INTERIOR: Another service that I think every Interior Technician should consider doing. As demonstrated and explained by Todd Lester, Dr. Vinyl of
Central Texas, you probably already have most of the stuff you need in your van. With little initial supply cost you can make a lot of extra money by adding wheel refinishing to your services!
DISCUSSIONS, DISCUSSIONS, DISCUSSIONS!!! My absolutely favorite thing about conventions is techs getting together and talk! They exchange ideas, talk about procedures, products, add-on services, sales tips, and so much more! Some of our Discussion Rounds were moderated, others just developed. And that is amazing. The up-holstery-discussion turnouts where great and Mitchell Reid, Nina Greenfield, Steve Gwadera, Todd Lester and all other Moderators did a great job in keeping the talk going. What a success!
Thank you all for attending, forgive me for running out of room/seats at the most popular sessions! Teresa Lang
From the Paint Zone...
WOW.. What a great convention 2019.
The Thursday night hospitality gathering was a great time for catching up with old friends and make a few new ones. As always Vicky and Teresa did a great job.
For the paint repair tech’s , Friday was fantastic. There were a lot of things to see and do.
⇒ A big thanks to Doug Hancock, Dr. Vinyl of Omaha, Nebraska, for informing all of us about the importance of sensor calibration. This will be a up and coming neces-sary service that we as paint repair tech’s will at the very least, need to be aware of.
⇒ Next we had a very good demonstration from Nanoskin products. Great stuff.
⇒ We also had product demo’s from Speedocoat. They had some very good things to show us.
⇒ Thank’s to Richard Tyler, Dr. Vinyl San Antonio, TX, for his awesome demo on the benefits of polishing and detailing your customers vehicles. Thanks Richard.
⇒ Chris Hawkins, Dr. Vinyl of The Cumberlands, TN and his team did a very good demo on how they do wheel repairs and refinishing. Thanks to you Chris.
The day was all in all a big success.
Thanks to all of you that took the time to come to your convention and hopefully
you came away with some thing that will make you more money.
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ExteriorDemonstrations&ProductsOfConvention2019
FROM THE VENDOR ROOM….
As you know we had many new vendors there this year. Nanoskin, Speedokote & Southwest Auto Accesso-
ries was among the favorites of the new vendors.
⇒ If you would like a catalog from Southwest Auto Accessories you may contact them at 888-838-8746.
They carry graphics and aftermarket accessories.
⇒ You may contact Mike Higgins at Speedokote for some free samples at 513-404-9004.
⇒ We are now stocking many of the Nanoskin products that were on display and used in demos. Below
are 3 of the new Nanoskin products the Dr. Vinyl parts department is stocking:
OXY PUNCH Oxy Carpet & Upholstery Cleaner is a peroxide based, multi-purpose cleaner designed to quickly cut through grease, grime, food dyes and fruit juice stains. This versatile cleaner dries quickly, leaves no residue and does not leave water marks on fabrics. It’s also perfect for daily use in kitchens, bathrooms, and throughout the home, yet safe on delicate materials such as upholstery and granite. NOTE: This product is not recommended for suede or leather. Leather that has cracked from age or neglect cannot be restored by this or any other known product. Price: $6.30 16oz bottle w/sprayer
As a component of AUTOSCRUB, NANOSKIN RAIN PREP cleans-es and lubricates the glass so well while gliding the AUTOSCRUB back and forth. RAIN PREP removes fingerprints, dust, grime, bugs, and buildup, restoring the brilliance of crystal clear finish. RAIN PREP also opens the pores of the glass and is a perfect first step set up for NANOSKIN RAIN Glass Sealant application. Price $5.48 16oz bottle
RAIN provides a durable, invisible coating to your windshield giving it excellent rain repellency. The invisible coating repels rain, sleet, and snow to maintain a high level of visibility, dramatically improving weath-er driving visibility. The treatment also makes for easy removal of ice, frost, salt, mud and bugs. RAIN contains durable anti-static polymer which will help dust from settling on your glass. RAIN also significantly improves scratch resistance. Price $8.78 16oz bottle w/sprayer
These products are in stock and ready to ship.
Thanks,
Parts Department
The entire crew from our franchise in Tennessee had a great time and learned a lot at this year’s convention. We were spread out over the entire gamut of trades. We had people learning about interior tips and tricks, upholstery how to classes, as well as exterior paint and wheel refinishing. It was very helpful and informative to all our techs that attended. We were especially appreciative to all the one on one discussions that we had with fellow owners and techs about their experiences in the field. The vendor room provided a great source of supplies for all our needs. We were especially happy to see more options in the paint and vinyl departments. Speedokote is great to work with, we know firsthand. We look forward to working with some of our own like Steve Biggerstaff and Jason McCurdy when dealing with our future Upholstery Vinyl needs. It was an all around great experience.
The two highlights of the convention for me was the group discussions led by Dr. Oesterling from Michigan and Bill Hubbard’s “Red Shirt Chronicles”. I think we should make both of these regular events at all future conventions. They were both highly motivating experiences.
Thanks for all the hard work from the entire corporate staff that made the convention possible. Special thanks to Buster, Teresa, Vickie, Tony, Darrell, Steve, and Richard for making our group of Country Boys feel at home in the Big City. We greatly appreciate all of your outstanding efforts.
We are eagerly awaiting Convention 2020!
MITCHELL REID, Associate of The Cumberland, TN
RICHARD TYLER, Dr. Vinyl of San Antonio, TX
Best Convention to date I always attend because I always learn something new.
PHILIP NEUMEIER, Associate of Indianapolis, IN
Enjoyed it immensely. Banquet food needs to be served hotter. Would like to see more Vendors. Sessions were very informative. Other hotel services were fine.
Richard Reinders and the HQ-Staff did a remarkable job in putting together a most informative and pleasurable event.
Everyone I spoke with said this was one of the best conventions ever.
JOSEPH OESTERLING, Dr. Vinyl of Michigan
You Did It Again!! Another great convention! Thanks to all the franchise owners and associ-ates that made the trip to Kansas City, MO.
Convention 2019 was the first in a while of doing things like we use to. A full 2 & 1/2 days of sharing information, fun entertainment on Friday night, powerful presentations and demonstrations put on by owners & associates, tasty meals and last but not least, capping it all off with a much deserving award presentation. All in all, the annual event was extremely educational and motivating for all in attendance. For those of you that were not able to attend, I will try to share with you some of the exciting mo-ments of convention. ♦ The Owners Only Meeting—Very informative information from Richard Reinders. I won’t
elaborate, their will be more on that later. ♦ The Hospitality Room—Thanks to Vickie Borron, Dr. Vinyl Corporate staff member, for com-
ing up with this great idea years ago. This is the perfect opening socializing event for everyone to mingle amongst each other, visit with associates you haven’t seen in a while, all while enjoying snacks and beverages. It was a perfect setting!
♦ Vendor Room—The vendor room featured twenty different vendors showcasing their products. Multiple interior repair companies such as Viper Products and Duramend Products who both had plenty of repair fillers, compounds and specialty tools for repairing or refinishing vinyl, leather and plastics and so much more. We also had the exterior covered with companies such as SpeedoKote, PPG and Burke and associates, showing off the superfast clearcoats, primers, sand-papers and other paint related products and tools. The vendor room was full of excitement.
♦ Demos, Demos and more Demos— Some of the best information we’ve ever given to fran-chise owners and associates actually comes from other franchise owners and associates. In my opinion, they are the best person to inform you on what works, how it works and when it works in the field. I would like to thank all the owners & technicians that help with the Auto Paint Repair, Interior Repair, Wheel Repair and Upholstery Repair demonstrations. Many technicians believe that there is more than one way to fix a bumper, paint a wheel or repair some leather. Sure enough, the Dr. Vinyl & The Doctors Touch demonstrators proved that point again and again and again at this years convention.
A special thank you to Joe Oesterling-Dr. Vinyl of Michigan, Janet Pribble-Dr. Vinyl of In-dianapolis, Bill Hubbard and Rick Prickel—Associates of Indianapolis for their awesome presentations. Joe & Janet’s presentation titled “Maximize Productivity Amongst Col-leagues” and Bill & Ricks’ presentation titled “Getting New Business”, was our featured presen-tations. They did not disappoint. They all did an excellent job in communicating what works for them in their business and how each of you can do the exact same thing. Of course the feedback from other partners made the meeting even more informative. It’s all of you that help make this convention the great success that it was. Thank you so very much! Again, thank you to everyone who attended this year, and we look forward to seeing you and many more owners and associates at the next convention!
Buster Coppage
BEFORE AND AFTER PICTURES
...from the field
Motorcycle Seat by Lisa Farley, Dr. Vinyl of Fond Du Lac, WI
Leather Repair by Dawn Pardee, associate of Dr. Vinyl of Michigan
