It’s o�cial. HireIQ has delivered more than a million digital interviews – while gaining important insights about attracting, selecting and retaining high-performing sta� on the front line of customer service. Many companies hire new agents continuously to accommodate growth or fill vacancies. Recruiting those hires (the crucial first phase of the agent lifecycle) can be a lengthy, cumbersome, costly process. Digital interviewing helps change all that, delivering welcomed benefits to job applicants, recruiters and the hiring company alike. See what we mean.

About HireIQ HireIQ revolutionizes talent acquisition for front-line customer service positions by providing on-line virtual interviewing software, novel predictive analytics solutions, and structured feedback between the recruiting team and its stakeholders. HireIQ’s innovations enable companies to improve their hiring decisions, reduce time-to-fill, reduce recruiting costs, and increase talent performance and retention. .

www.hireiqinc.com

FOR THE MILLIONTH TIME,

DELIVERS GREAT RESULTS. DIGITAL INTERVIEWING

HireIQ

DIGITAL INTERVIEWS

95% of the time applicants completing digital interviews give it a favorable or very favorable rating

CANDIDATES

45% interview after hours when recruiters aren’t working

Positive Experience

Great Convenience

80% reduction in interview time gives recruiters more time for more strategic tasks (like sourcing)

Less Time

Digital interviews help recruiters reach more qualified candidates they might otherwise miss

Larger Pool

40% decrease recruiting/hiring process time, putting agents on the floor faster

Faster Time-to-Hire

RECRUITERS

huge increases in near-term and long-term retention – a big impact on bottom line, employee engagement and customer retention

Agent Retention 60% - 100% increase

in key metrics such as CSAT and FCR

Agent Performance 35% - 60% improvements

CALL CENTER AGENTS

42,000+ hours of interview recordings 30+ industries

represented25+ languages used

and counting!