What we stand for

MissionESAR Home Care provides high quality, client focussed services to carers, clients and their families in both a home and community setting.

ESAR Home Care ensures that all clients are treated with compassion, dignity and respect and are committed to promoting the independence of clients while offering an effective and quality service.

Our core values and company policies promote a confidential and supportive environment for those receiving ESAR Home Care services.

Values• Quality • Compassion• Reliability• Respect• Integrity • Innovation

Contact286 North East Rd Klemzig SA 5087

PO Box 57 Klemzig SA 5087

tel: 08 8367 8141 fax: 08 8261 6448

info@esarhomecare.com.au esarhomecare.com.auCompassion,

dignity & respect esarhomecare.com.au

Leadership & Excellence in Home & Community Care

Why choose us

ESAR Home Care has been providing services for frail, aged and disabled persons in a home and community setting since 2002.

Our organisation is committed to promoting the independence of clients while offering an effective and quality service to those who require assistance to remain at home.

Range of services...A range of personally tailored services are available to clients, carers and their families, including (but not limited to):

• Personal Care

• Respite

• Social Support

• Transportation

• Meal Preparation

• Check Visits

• Over-night Care

• Domestic Assistance

• Laundry/Ironing

• Spring and Window Cleaning

• New Parent Support Packages

• Training (First Aid, Manual Handling & Certificate III qualifications)

Qualified & experienced staff...ESAR Home Care provides appropriately qualified and experienced staff to deliver quality, individually tailored services to our clients.

Our Coordinators are experienced in booking a range of Home and Community Care services and strive to match all clients with the most suitable Support Worker.

We’re a Preferred Provider...ESAR Home Care is on the Preferred Provider Panel for Domiciliary Care SA and Disability SA (Department for Communities & Social Inclusion).

We are currently providing services for a diverse range of service providers and their clients including (but not limited to):

• Local Government Councils

• Aged Care Providers

• Disability Providers

• Insurance Agencies

• Carer Support and Respite Providers

• Community Groups

• Day Centres

• Private Clients

Communication is key...ESAR Home Care is committed to effective communication between our organisation, our staff, service providers and clients.

Our commitment to open and effective communication is vital to successfully achieving our vision, mission, values and objectives.

Quality you can expect

ESAR Home Care maintains certification for an ISO 9001:2008 Quality Management System.

The registration covers our Quality Management System in providing Home and Community Care services which includes personal care, respite, shopping, transportation, domestic assistance and residential cleaning.

The ISO standards are designed to assist in meeting the needs of clients and stakeholders through the effective implementation of Quality Management principles and processes.

The standards ensure that communication with clients is open and provides ongoing opportunities to review performance through appropriate feedback mechanisms, assisting with continual improvement processes.

This enables us to maximise client satisfaction, provide a safe and positive work environment for all and maintain the consistent, high quality service we offer our clients.