what problem do i solve?
TRANSCRIPT
What problem do I solve?Bartosz Olchówka
9 Dec 2016
“What problems do I solve?”
Problems vs. Solutions
What problem doesa furniture store solve?
What problem does IKEA solve?
What problem doesa road crossing solve?
I’m working on my new project.
Q: Where should I start?
A: Most important things first.
https://twitter.com/zeldman/status/679727437198929921
https://signalvnoise.com/posts/3404-reminder-design-is-still-about-words
https://signalvnoise.com/posts/3404-reminder-design-is-still-about-words
“Design is not just what it looks like.Design is how it works.”
Steve Jobs
Do not solve your own problem.Solve your customer’s one.
Your problem:Close the design by the end of this week
Your problem:Close the design by the end of this week
Your customer’s problem:Get a valuable feature
Your problem:You want to write a good blogpost.
Your problem:You want to write a good blogpost.
Your customer’s problem:He’s even not aware of your content.
Jobs to be Done
https://blog.intercom.com/using-job-stories-design-features-ui-ux/
https://blog.intercom.com/using-job-stories-design-features-ui-ux/
https://blog.intercom.com/using-job-stories-design-features-ui-ux/
https://blog.intercom.com/using-job-stories-design-features-ui-ux/
What I’ve learned at LiveChat?
Website monitoring
Chat widget Agent apps
Reports
Archives Tickets
Legal issues
Comparison to other vendors
Company policies
Price Earnings
Price
1 user account: $99
Earnings
Price
1 user account: $99
Earnings
1x TV = $500
Price
1 user account: $99Salary: $1000
Total: $1099
Earnings
1x TV = $500
Earnings
1x TV = $5001x TV = $5001x TV = $500
Total: $1500
Price
1 user account: $99Salary: $1000
Total: $1099
Thank you!