what millennials want & hr needs: the next generation of brand ambassadors

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What Millennials Want & HR Needs: The next generation of brand ambassadors Jenna Jacobson @jacobsonjenna

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Page 1: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

What

Millennials Want & HR Needs: The next generation of

brand ambassadors Jenna Jacobson @jacobsonjenna

Page 2: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors
Page 3: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

The Disconnect Between

Millennials & Employers

Page 4: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Research

Page 5: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Teach 2,000+ millennials

Page 6: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

I am a (Proud)

Millennial.

Page 7: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

generation

Page 8: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

I’m a what? •  Millennial: 1980-2000 •  Gen X: 1965-1980 •  Boomer: 1946-1964 •  Silent Gen: 1928-1945 •  Greatest Gen: pre-1928

(Pew Research Centre)

Page 9: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

generation

Page 10: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Female?

Page 11: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Work in HR?

Page 12: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Born In Canada?

Page 13: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Degree?

Page 14: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Gen X?

Page 15: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors
Page 16: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors
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Your Generation does not define you

Page 18: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

What issues have you run into

with millennials & older generations in the workplace?

Page 19: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Self-centered

Page 20: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Narcissistic

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Obsessed with Tech

Page 22: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Unreliable

Page 23: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Self-centered

Motivated

Page 24: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Narcissistic

Storytellers

Page 25: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Obsessed with Tech

Hyper-connected

Page 26: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Unreliable

Open to change

Page 27: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

empLoyees ! brand ambassadors

Page 28: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Embrace Work-Life BLend

1

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Foster A Culture of sharing

2 #lovemyjob

Page 30: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

•  Friendship

•  Community

•  Reputation

Sharing builds:

Page 31: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Give ‘em Something to talk about

3

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Align Goals

4

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How do/could you turn

employees into brand ambassadors?

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•  Feel valued •  Have their suggestions taken seriously •  Feel informed •  Grow & learn •  Do meaningful work

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Like All of us!

Page 37: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

87% of the workforce is not engaged with their jobs… be in the minority!

(Gallup, 2013)

Page 38: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Adapt what is useful, reject what is useless, and add what is specifically your own. - Bruce Lee Jenna Jacobson @jacobsonjenna

Page 39: What Millennials Want & HR Needs: The Next Generation of Brand Ambassadors

Let’s connect!

Thank you Jenna Jacobson @jacobsonjenna