what makes us iconic march 21, 2019
TRANSCRIPT
Something/someone very famous or popular representing particular opinions or a particular time.
If you describe something or someone as an icon, you mean that they are an important symbol of a particular thing.
Meaning of “Iconic”
Classic Vacations - Europe
Over 1,200 hotels across 27 countries, with over 300 preferred contracted hotels in 20 countries across Europe
• Austria• Belgium• Croatia• Cyprus (*EAN only) • Czech Republic• Denmark• England• Finland (*EAN only)• France• Germany• Greece• Hungary• Iceland (*EAN only)
• Ireland• Italy• Monaco• Montenegro• Netherlands• Norway (*EAN only)• Portugal• Romania (*EAN only)• Russia (*EAN only)• Scotland• Spain• Sweden (*EAN only)• Switzerland• Turkey
*EAN – Expedia Affiliated Network
Pioneers
• 1996 - First luxury USA Tour Operator to sell Europe
• 37 Hotels
Bonty Escallon (right) – Director of PD EuropeTerry Follosco (left)Europe Product Development
Striving for Excellence continues…
Bauer au Lac, Zurich- 1905 first hotel to introduce Rolls Royce Phanton fleet of cars for transfers.
Going Through Transition
Dromoland Castle, Ireland
Dromoland Castle, Ireland
Ashford Castle, Ireland
Ashford Castle, Ireland
Going Through Transition
The Augustine, Prague
The Augustine, Prague
Four Seasons Bosphorus, Istanbul Four Seasons Sultanahmet, Istanbul
Le Negresco, Nice
Hotel De Rome, Berlin
Whilst respecting the history…
18th Century handmade tapestry displayed in the Alexander’s bar of Hotel Grande Bretagne, Athens
Families Del Nero and Torrigiani lived at the castle from the 12th to 20th century what is now known as Castello Del Nero in Chianti
Whilst respecting the history…
Passport issued in 1497 displayed in Le Sirenuse, Positano
17th century frescoes in Royal Suite of Four Seasons Firenze
Innovations and Introductions
Brown’s was the site of London’s (and Britain's) first telephone call, made during Alexander Graham Bell’s visit from Boston in 1877.
Innovations and Introductions
In 1892 Bertha Von Suttner convinced Alfred Nobel of the need for International Nobel Peace Prize at the Baur au Lac, Zurich
Innovations and Introductions
1832: Franz Sacher invented the famous Original Sacher-Torte – a piece of Austrian identity (Hotel Sacher Wien)
Innovations and Introductions
Katharine Hepburn moved to The Savoy, London as it was the only hotel that would allow her to wear trousers whilst using the main entrance
Innovations and Introductions
• Technology (tools for Travel Agents)• 24/7 Customer Service• Toll free worldwide Customer Service• One Stop-Shop (a complete selection of products
and services) • On-line booking engine• Robust and user friendly website• New destinations every year• Elegant Lux Wallets for travel documents • Exclusive programs
Recognitions….
• In Adlon Kempinski one member of staff actually paid a monthly fee to hotel to work there as a concierge (fee was equivalent to around €1.500)
• Ernest Hemingway made The Ritz Paris his “Parisian Home”. To him, Paris was The Ritz. The same for Coco Chanel who lived there for more than 30 years
• Winston Churchill famously stated - 'when I’m in London, I don’t stay at a hotel. I stay at Brown’s
• Villa Kennedy, Frankfurt changed the name of the hotel in November 1963 to honour the late US president who stayed there in June 1963
• In Chateau la Cheneviere , Normandy you can sponsor a tree and the hotel will name it after any person of your choice