what is the owner's role in project success?
TRANSCRIPT
What is the Owner’s Role in Project Success?
Debra Nauta-RodriguezSmithsonian Institution
Leadership for Today
WorleyParsons
Leadership – Bridging the Gap
• Andrew Bates
• Dan Christian
• Curtis Fisher
• John Friedrich
• Bud Griffis
• Dale Griffith
• Scott Hill
• Tony Palma
• Brian Kong
• Fred Lyu
• David McKinney
• Peter Murphy
• Debra Nauta-Rodriguez
• Joel Sauer
• Jim Vicknair
• Paul Walls
Project Success
TeamWork
Project Failures
Leadership of TomorrowBridging the Gap
• RT 204 created to answer the question…
What is the “RIGHT” level of owner involvement that leads
to project SUCCESS?
Statement of Project Success
The “RIGHT” level of owner involvement is the key to
project SUCCESS
Who is the Owner?
The ultimate decision making authority
In many projects, the “owner” may change throughout the life of the project
Upon completion: owns & operates facility
Project Success
Project Success =
Achieving the stated goals & objectives
*Respondents provided the
success criteria used on their
project
Success Factor
Safety
Duration (Schedule)
Budget
Quality
Business Expectations
Future work
Profit / Return on Investment
Other:
“Project Success”
Success Factors Outcome
ZERO Incidents SPR
Finish On or Ahead of Schedule DPR
Finish On or Below Budget CPR
Finish Project With Specified Quality QPR
Achieve All Business Goals BPR
SAFETY*
DURATION
COST
QUALITY
BUSINESS
* CII Owner’s Role in Construction Safety Report
Research Effort
1.Developed a survey for CII membersLiterature review, CII Benchmarking,
PDRI questionnaire
2.Collected 73 projects (45 companies)
3.Conducted quantitative & qualitative analysis
What Can the Owner Do to Affect the Outcomes?
Owner’sInvolvementPre-
Project Planning
Project Management
Leadership
Outcomes of System Performance
Safety*Duratio
nCost Quality
Business
Drivers of System PerformanceInputs
1 < x ≤ 2 2 < x ≤ 3 3 < x ≤ 4 4 < x ≤ 5
10
13
18
32
0
5
10
15
20
25
30
35
1 < X = 2 2 < X = 3 3 < X = 4 4 < X = 5
Cost Performance Results
73 Total Projects = 3.66
Nu
mb
er o
f P
roje
cts
10
13
18
32
Pre-Project Planning
Owner Involvement
Leadership
Project Management
Owner Actions Drive Success
Improved input = Improved outcome
Increase the value of the owner input
IMPROVED
OUTCOME
Leadership Principles
Team Leadership
Owner Leadership
BusinessLeadershi
p
Leadership Performance
Leadership Principles
Business Leadership
– Communicate the business plan
– Foster an innovative environment
– Evaluate available resources
– Train employees in core competencies
– Emphasize scope definition & management
“Drivers of System Performance”
Pre-Project Planning
Owner’s Involvement
Leadership Performance
Project Management
“System Performance Results”
Safety
Duration
Cost
Business
Quality
Owner’s Role Implementation Tool
Come to Our Implementation Session
• What makes a project successful
• How to measure what you are doing during the project to ensure you are on track
• Make your project successful
Austin 1-33:15 - 4:15 pm and 4:30 - 5:30 pm