what is coaching
DESCRIPTION
A brief primer and introduction to coaching. An easy to understand overview for people in business and leadership positions on coaching, what it is and some benefits.TRANSCRIPT
What is coaching?
Management Styles
Don’t KnowKnow
Tell
Ask
Management Styles
Don’t KnowKnow
Traditional / Safe
e.g. Teaching
Tell
Ask
Management Styles
Don’t KnowKnow
Traditional / Safe
e.g. Teaching
Tell
Mentoring
Consulting
Ask
Management Styles
Don’t KnowKnow
Traditional, safe
Teaching
Consulting
Tell
CoachingMentoring
Consulting
Ask
Management Styles
Don’t KnowKnow
Avoid!Traditional / Safe
e.g. Teaching
Tell
CoachingMentoring
Consulting
Ask
Coaching - what it’s not
It’s NOT helping people up the greasy pole…….
It’s NOT showing people how to….
Coaching - what it is
Helping people achieve what they want…...
without doing it for them…...
or telling them what to do.
Types of Coaching
• Leadership Coaching
• Career Coaching
• Performance Coaching
• Coach/Mentor (Technical/Skill specific)
• Managing with a coaching style
Leadership Style
Visionary
Affiliative
Coaching
Democratic
Pacesetting
Commanding
Leadership Style
Visionary
Affiliative
Coaching
Democratic
Pacesetting
Commanding
What sort of Leader are you?
Leadership Style
Visionary
Affiliative
Coaching
Democratic
Pacesetting
Commanding
What sort of Leader are you?
What sort of Leader do you want to be?
So what do Coaches do?
• Work to a recognised coaching model & set of ethics
• Mostly based on similar principles– Skills/Techniques– Steps– Field (resources & structures)– Principles
• Designed to move people from one place to another
• From Reality towards Vision
The Skills
• Questioning• Listening• Reflecting• Supporting
The Steps
• Vision• Reality• Plan• Action • Review
The Principles
• Trust the Client• Partnership• Creativity• Presence• Yes, And
The Field• Resources
– Physical– Intellectual– Emotional– Social
• Structures– Rules– Habits– Beliefs– Paradigms
– Roles– Paths– Procedures– Identities
Some Tools & Techniques…….
• Nine Lives• Switching Sides• Ideal Self• The Pit• Values and Beliefs• Visualisation• Hero’s Journey• Understanding Gremlins
Typical Scenarios• What is it you Want?• Who is your Ideal Self?• What are you avoiding or resisting?• Imagine yourself as your ideal future self - what advice
can you give yourself?• What would you do with your life if you knew you
wouldn’t fail?• What three things do you want to be different in your
life?• Who’s your dream team? • If this is a play, what role are you playing?
Typical Scenarios…..cont.
• What do you think will happen if you fail?• Who is your role model? Who do you admire most?• Who has some of what you need more of?• Who do you want to become?• How will you feel if you don’t go for it?• When did you feel most powerful?• What do you want to create?• What are you not prepared to compromise?
“Without action, you’re dead in the water;
“Without action, you’re dead in the water;
Without reflection you’re sailing in circles (or nowhere);
“Without action, you’re dead in the water;
Without reflection you’re sailing in circles (or nowhere);
Without awareness of reality, you have no resources, you’re sailing without knowing you’re in the middle of the ocean;
“Without action, you’re dead in the water;
Without reflection you’re sailing in circles (or nowhere);
Without awareness of reality, you have no resources, you’re sailing without knowing you’re in the middle of the ocean;
Without vision, there’s no point in setting off on the trip at all. Why bother? Sailing is so risky and the marina is, after all, quite safe!!! “
What are the benefits of coaching?
• To the organisation– employee engagement– productivity & quality– organisational strength– customer service– retention– cost reductions– bottom line profitability
• To individuals– working relationships
• immediate supervisors• peers• customers
– teamwork– job satisfaction– conflict reduction– organisational
commitment
Hard to measure…..but using Feedback
• Productivity (53%)• Quality (48%)• Customer service (39%)• Reduced customer complaints (34%)• Working relationships (71%)• Teamwork (67%)• Job satisfaction (61%)
Hard to measure…..but using Feedback
• Productivity (53%)• Quality (48%)• Customer service (39%)• Reduced customer complaints (34%)• Working relationships (71%)• Teamwork (67%)• Job satisfaction (61%)
A Major Differentiator in attracting and recruiting the Cream !!!
• Thank you for viewing• If you want to explore coaching a little deeper then please
get in touch• I have extensive experience in applying coaching and
teaching coaching techniques• You are welcome to use any material in the slides (it
would be good if you were to attribute the source however)
Contact Gyro Consulting ServicesEmail [email protected] gyroconsulting.com