What is Business Continuity Management?

“A holistic management process that

identifies potential impacts that threaten an

organisation and provides a framework for

building resilience with the capability for an

effective response that safeguards the interests

of its key stakeholders, reputation, brand and

value creating activities”

Business Continuity Institute 2002

The Official Version:

Business Continuity is the bridge between a disruption affecting service delivery and

restoration to normal working

Disruptio

n Recovery

Business Continuity Planning

In simpler terms……

My Version:

And it is…..

• A Flexible Framework to help you continue operating in the event of a disruption

• Measure of how quickly you will be able to recover from a disruption

Why is Business Continuity Management important?

• Key element of the Civil Contingencies Act 2004

“Category 1 responders should maintain plans to ensure that they can continue to perform their functions so far as

is reasonably practicable”

Plans should be maintained to ensure we can:

- Continue to exercise our emergency response arrangements

- Continue to perform our ordinary functions

Why is Business Continuity Management important cont….

• Good Management Practice

• Stakeholder expectation that you will continue to deliver your services whatever you are faced with!

• Gives you confidence that you will continue to deliver your services if and when a disruption occurs

The strategy in Rotherham

Step 1. Business Continuity Management – An

initial Assessment

Is to be completed by individual sections led by the M3 Manager. This will help you:

-Identify Risks and Hazards that may be faced

-Help you Understand your Business (Business Impact Analysis)

The Initial Assessment includes:

The risk Analysis Table

Risks eg loss of staff, utilities, premises, supply chain failure, loss of incomeLikelihood of OccurrenceImpact or ConsequenceRisk RatingStrategy to Adopt eg ensure suppliers have BC plans Any action to be taken in advance eg Staff training

The Initial Assessment Includes:

Business Impact Analysis

Function

Location

Justification for reinstatement

Acceptable level of service delivery during the disruption

Current Staffing level

Minimum office / equipment requirements during the disruption

Key Roles / Alternative working arrangements

The Initial Assessment Includes:

Business Impact Analysis Cont:

Specific IT requirements eg Swift

Time Scale for reinstatement of service eg within 24 hours, 3 days, 30 days etc

Internal and External dependencies

Alternatives and how effective they would be

Cost implications

Impact of non reinstatement.

The Initial Assessment:

Information from the initial assessments informs the Directors Business Continuity Plan.

The strategy in Rotherham cont…

Step 2. Department Business Continuity Plan is produced

• All involved are working from the same document

• Pre planned model that is easily transferable to a variety of situations• Avoids the headless chicken scenario

Department Business Continuity Plan

Director establishes Business Continuity Group and call out arrangements

Critical / essential Services are identified

Support from less critical services is identified (no of staff available)

Priority fuel users and those to receive flu vaccinations are identified

During an incident all decisions made by the Department Business Continuity group are logged.

The strategy in Rotherham cont…

Step 3. Maintain and Exercise

Plans should be

reviewed, maintained,

tested by exercise

and audited

The strategy in Rotherham cont…

Step 4. A Business Continuity Culture

A business continuity culture

should be embedded

throughout the Department

through normal day to day

activities (Team Meetings

etc)

Any Questions

?

Reference

Initial Assessment and Business Continuity plan templates available from RMBC Intranet and RGFL.